Always find more than Im looking for.
I like this store but I would prefer to see more AMERICAN made items. Stop stocking this China stuff on the shelves, they dont hold up.
Very clean and well stocked. Friendly cashier. A pleasure to shop. Found a few extra good items.
Awesome for cheaper tools and equipment. Quite low quality products, but they are cheap. Any tool that will wear out quickly from normal work can be found here at a good price.
Cheap tools-- very convenient when you dont need them to last forever but really need to get the job done.
Real good selection of tools ! No, theyre not Snap On quality but for a farmer like me, theyre affordable and I am not out of as much money if they get lost! These tools also are a good choice for stocking a tool box for a vehicle or any recreational vehicle!
Great place to get cheap tools and hardware.
Love buying tools there.!
The customer service here is pretty great. The only problem that I have been having lately is they are out of stock in some things that are still on display. The more expensive items they take out the box and when you buy it you just take up the empty box and they will get it for you. I asked 3 different times for 3 different items that looked like they had it because the box was on the shelf. Come to find out they are out of many things. And the bad part about it Im shopping and see the product box on the shelf I assume that you have it in stock. But thats not the case with you guys. I will have to say that is very very agrivating. Especially when we have to wait 10 or 15 maybe longer until an employee goes to the back serching for this product. Just for him to say Im sorry but we dont have that eather. Sorry harbor freight I not usu5a hard judge but my experience has been unwelcoming
A tool geeks paradise! Store was clean, well stocked and organized. These tools are more cheaply made than other brand named tools, however they are fine for occasional use. Power, hand, and pneumatic tools are available. When I shop here, I always buy more than I have on my list.
Its nice to have a store that carries all the tools, and things they have at a reasonable price. Sure there are places that have higher quality but they cost a lot more. Harbor freight has been good about replacing broken tools.
Almost like Ollies. Good stuff cheap. Works for me.
Price is not to bad on some things but hi on other things
I found what I was looking for, quickly. Very affordable. Friendly staff.
Very nice store and with great employees!!
Not enough specialty tools. Store is not big enough.
Prices are decent for the tools even though they are not a Named brand tool.
I love going to this place . I love the low prices and the awesome sales they have. And they have everything in there. Havent met an unfriendly sales person yet, they are always ready to help.
The young chubby cashier is the rudest person ive ever met in a harbor freight. She grunted and made a face when i said i had a coupon. Another item was on clearance but she ignored the purple sticker turned it over and scanned the original barcode on the back. And then grunted and made more faces when i had her correct it. Last time in the harrisonburg store for me.....
Service was good and ver attended person.thank
Great store !!! No more 20% off coupons tho((
What can I say? Its Harbor Freight... Cheap tools and equipment... Not made to last a lifetime but definitely long enough to get the job done
Very knowledgeable staff
Customer service is excellent!
Store was nice clean. isles were well organized prices are very reasonable. No name brand tools but what they have seems to be pretty good quality.
Great place for cheap tools that work
Great prices as to be expected. The staff was very friendly and much more helpful than some of the sales staff at the one in Waynesboro, VA. We try to go to this one even though its farther just because we dont want to spend so much time waiting for someone to help us and we are not ignored at the register for 5-10 minutes like some of ladies in Waynesboro do, so we go when we make our monthly Costco trip.
Chead prices cheap tools.
Great place to go for good products and prices.
They take their poor quality parts back,so I happy
My favorite store
If you need top tier, quality tools, this may not be the place for you. But if youre like most home owners, HF Tools should get you by with what you need. Friendly staff, decent prices.
Problems at check out. Overcharged but we noticed before leaving and went back in where someone else fixed it.$13.+ Refund
Found everything except for wood nails. Good prices on everything tool related.
The Best quality tools at the lowest price around
Like a kid n a candy shop!! come on in u will love all the tools and trailers! a most c store!
Easy to find what I was looking for
Found exactly what I was looking for and one other item that might prove a useful tool box tool... in and out in less than 10 minutes, friendly, efficient staff, well stocked, organized and reasonable prices... Ill be back when Ive got a little time to shop as I did notice a few other big ticket items at mid ticket prices...
Simply love this place
Good deals. Friendly staff.
Helpful in exchanging an item
Can’t beat cheap Chinese tools
Tools at a good price.
Always awesome prices
Your sales girl Rachel is amazing at her job. She was fast and courteous and went out of her way to help make sure we were taking care off. I will be back!
Smaller than other locations I have visited.
You can normally find any tool you are looking for. But the coupons do not always load up on app or in store. Be prepared to have coupons ready or take pictures on your phone.
A great place to shop. Easy to get in and out of. I bought 1 by 15ft ratchet straps for $6.99 with a coupon. A good deal I think.
Me, Doug are planning to go in search of quality tools at a good price, hoping Wayne can have permission to come along, should not be a problem being they close at 7 pm, wont interfere with his curfew
Awful All I was trying to do was return a light that was worthless The girl working the register was lost in space somewhere Do not shop this store
My husband loves harbor freight. The prices are pretty reasonable and they get you rang up pretty quickly. We also like the freebies from the sales book so thats great too.
Most of the time they have everything that I need and when they dont theyre very honest and they dont give you I meant to say its supposed to be here Friday meanwhile itll mean Tuesday a very honest about that
Great prices great service
Good parking, friendly employees, fully stocked on everything I needed, and clean bathrooms.
They had everything in stock I wanted and needed
Great customer service and a very clean store.
If you need a tool that is Affordable and you cant find it here, youre not going to find it anywhere! Name brand quality material at a quality price.
Great experience Eric Combs was a huge help.
Very friendly, and surprisingly knowledgeable help... Lines move quickly if there is one... Yes, they have exactly what you need... And at a better price than those guys...
They had exactly what I was looking for. My car cover blows half off in thunderstorms. The company I bought the cover from has a kit for 12.99 plus shipping. I got the almost identical parts (with extra bungee cords) for 11.00. No waiting, no shipping.
I thought i was going to give a 5, then I went to the checkout. I heard the cashier being extremely nice to the men that went through her line before me, so I thought wow, she is very informative, knowledgeable and friendly... Then it was my turn. My experience was not the same as I witnessed just a moment before. She wasnt friendly, didnt explain the different types of membership, and I ended up putting all but 2 of my items back. Had she explained things to me and been friendly I would have kept everything I was going to purchase. As it is now, I may not return to this store.
Harbor Freight is always a good experience. The store is clean and very accessible. It is very well organized. the only problem I have with Harbor Freight is the Personnel. They tend to be a bit slow at times and they dont know their store. But if you need a tool its the place to go.
Clean, good access from main road and surface streets. Many, most, if not all tools come with a warranty. Prices are clearly marked and associate help comes from knowledge. Ive used their sockets, wrenches and screwdriver and Ive not had any problems. Couple years ago we bought a starter automotive tool kit for a cousin who went to trade school and is now a mechanic for a local garage and doing well. Sure, hes bought MATCO and SNAP ON, But he still has ALL of the tools from his original kit. So yes, for price concerned people, this IS a good alternative to higher priced tools.
My husband loves this store.
Great place for tools. Its not much they dont carry. No they dont have the big name products but they do stand behind what they do have.
My favorite store.
Some good deals, just dont think you will get everything at a good price
As long as you understand you get what you pay for not a bad place most of their tools are low-quality but the staff is good
This location is on the popular Market Street which is the go to location for locals, tourists and those transiting through the area off I 81.Harbor is located about 5 minutes or so from the Massanutten Resort. There is a small free parking lot for at least a dozen plus cars. A few spots are dedicated for the handicap.Due to a major power outage in the area I stopped in to get lights. The store was busy with others needing supplies for the night. Inventory was low, but there were a few items left.The staff was pleasant and did their very best under the circumstances. Customer service stood out to make this branch different from the rest.
My favorite place to shop for tools and supplies for my business. Good service and a great selection of things to stock my garage. Sale prices for lots of cool stuff to help the do it yourself kinda person.
Great prices, friendly and helpful staff
Good harbor freight but were breaking up now that I have one in Charlottesville :)
Good prices but sometimes it depends who is running the register if you can use coupons
Good selection of lower-end tools. You do get what you pay for. Thats not a bad thing, just be mindful.
Great place for cheap tools. Definitely check there for any home project. Much cheaper than their competitors
Great customer service this time. The ladies are great. Men working there will just let you roam around not asking you if you need help. Thanks Ladies.
Exciting always
I purchased a paint sprayer and never used the item. When I returned to the Harrisonburg, Virginia store they charged a restocking fee. The box had never been opened until the sales associate opened to check the item. She stated opened items had to be checked for all parts. The box had not been opened until she did. This is a pure gimmick to keep part of your money for returns! I will go to Lowes or Home Depot for now on!
The staff is usually friendly. The prices are very reasonable with deep discounted coupons. They offer free items as well. But, like usually you get what you pay for. The tools are made cheap.
I like the deals at h.f. but theyre corporate geek squad has taken over and finding a free gift coupon online is time consuming if not impossible. I stood and stared at a tape measure for 10 mins trying to get the code for it. Got redirected every time and finally left it hanging on the rack. Was 4 stars buy as I typed the review I got irritated again.....3 stars! Sorry h.f. I used to love ya.
The smell of Chinese plastic toxins greet you as you walk in the door. With everything being made in China, why pay more? 20% off coupon and a free gift with any purchase only makes the whole thing better. Clean store with friendly staff. In my experience, harbor freight has exchanged any product that didnt work.
Good selection of tools. Friendly helpful staff. Good prices.
This is a great place to get quallity tools at a great price. You do have to be weary because some of the tools are not as good as others.
Thau had what I needed and the service was excellent!
Great products, great service! Stop in and see Rob for expert advice.
The store was great but i was very disappointed with the cashier we had she rushing wouldnt take time and when i was signing our name for our credit card she said drawn a line it quicker maybe im over acting but in the pass all the cashiers was very helpful and caring no matter how busy they where.they would look for coupons and took time She wouldnt help with our free item. She said next bring your coupon (i know i should have )
Very nice store employees where knowledgeable an pointed me right where I need to go.
Great customer service, and the tools are getting better all the time.
Love this place! Always look online for coupons before checking out. 😎
Very helpful workers, very fast to help find the right item you are looking for.
Alil crowed
This store Contains Every Tool that is known to Man. I like this Store!! Very Friendly Staff.U can see it from Rt 33/ East Market St. ~ it sits directly across the Street from the Mall. Take time to Read those Coupons that come once a month to your home in the back are coupons for Harbor Freight!!
Great place to find cheap items. Not the best quality but very affordable. They have good sales going on not to mention good coupons.
Favorite store.
Very friendly service. Young lady that worked that made me smile. Has a great attitude and personality.
This Store has every type of Tool you would ever want and if not in stock they will get it delivered in 2 -3 Business Days. Their Staff are so Intelligent and Very Friendly. Be Patient though .. this is a Very Busy Store!!
Not going to see any name brands here, but great prices and a huge selection!
Great store good product helpful employees
Great prices!Tools are just too cheap.Bought screwdriver kit bit set,rusted in 1 week. Drill bit set,Most of the bits broke off.Guess you get what you pay for.