We take all of our cars here to be serviced,fast service, They fix what needs to be fixed and its done right and if not he stands behind his service.

Ive had them do several things for me so far and theyve been very good past 4 years

Friendly staff. Nicely decorated waiting area. Its decorated with antique railroad signs, gas signs, oil cans, etc. Reminded me of the good ole days! They have a TV in the waiting area. The waiting area was a bit chilly though. I was there for a oil change and I was happy with the price and service.

I haven’t been here yet but my college aged daughter has twice. They have been kind, very thorough and reasonably priced. It’s just been a great experience each time and she is learning from them-how to deal with her beater of a car😁

We had a horrible noise issue with wifes car, we thought it was a converter . After a short test drive & ten minutes they fixed a loose heat shield. Very nice people to deal with as well . Very professional folks here .

We thought we had a driveline noise . The tech road tested vehicle & returned 15 minutes and after removing a rusted heat shield the noise was gone . Very nice people to deal with as well .

They got my car taken care of quickly and for a good price. Nothing unnecessary as far as services or charges, overall they do a great job.

Awesome service Great prices and were great at explaining what needed to be fixed. Its nice to see that there are honest and great mechanics around here!!!

My emissions test was painless by going to Pro Auto Center in Hartford. At the corner of Monroe and 83. It was simple and quick got my results and now I got my registration. Helpful friendly service clean facility handicap accessible.

I needed to have my emissions tested same day. The place I had gone I the past now required an appointment. I was able to show up without an appointment and received friendly prompt service! I was in and out in a matter of less than 10 minutes. I would highly recommend them! Definitely going there next month when our other vehicle is due .

Excellent service quick work and very informative on products installed. Thanks again

These guys are scam artists, the worst shop in Hartford. They said I needed a new engine and charged me for it. What they did was to only fix the timing problem on the same engine. THESE PEOPLE ARE EVIL A-holes, avoid at all costs......

I completely trust the people at pro auto. They are honest and do their work extremely well!

Oh my!! Can not express how well I was treated! They have great customer service ! Friendly staff and affordable rates! Jerod is professional and has great hr skills..highly recommended for great service.

Very honest mechanics, they do a great job, and have reasonable competitive pricing. I will always bring my vehicles here.

Hands down the best place to get your car serviced in Washington County. Jeff and Jerrad & co are the most professional mechanics and will take good care of your vehicle at a fair price. Ive been going too them for over 15 years and will not go anywhere else. Highly recommend!

They will never put ur stuff back on ur car and then they blame u for ur stuff missing even tho there the last ones to touch ur car!! I’m never going back there again!! It’s bs when u pay 800+ dollars to get that kind of customer service😞😞

Fast, informative and fair pricing.

Went for Emmisions testing. Great service.

Do a good job. Prices are mid range.

Ive had good experiences in the past so have friends of mine, but this time was the worst Ive had anywhere. I scheduled on 11/1/17 to have 4 tires changed on 11/3/17. I said I work usually until 3pm, can it be done that day by that time. I was assured it wasnt an issue. I dropped it off in the morning, called them at 3:30pm to ask about its status. I was told they couldnt work on it because the tires were miss-shipped. I thought no big deal, but I would have liked a courtesy call.I then re-scheduled for them to be done 11/6/17 for around 3pm again. I was told that they would be delivered early afternoon so that would be just enough time. I dropped the car off again, still no phone call by 3:10pm. I called at that time and was told they were just bringing it in now and it will be done in 45 minutes (so by 3:55pm). I asked if i show up 4pm that would be okay, I was told yes. I was delayed and arrived at 4:10pm. My car was still in the shop. As i walked in, a tire delivery truck just showed up. I was then told that my tires were just delivered and that they were to be delivered by 3pm. I thought that perhaps my old tires were already dismounted and waiting for the new ones, so I didnt ask to reschedule. I ended up waiting until 5pm to see the car pull out of the shop. When it came time to pay, I was also charged $6.50 for replacing a lug nut.I bit my tongue, but thought good customer service would tell you to apologize for any inconvenience and maybe waive the fee of the lug nut. If that were the case i wouldnt have much issue. (they cant control shipments) But, instead I received no apology, just an excuse. Saying that the company couldnt deliver direct, that for some paperwork process they needed to first stop at distribution. Well, have a good day, bye. I feel a courtesy call in both instances, not informing me that it is being worked on when the tires hadnt arrived yet, and waiving the fee for the lug nut would have prevented this review and any bad taste in my mouth. As I said in the beginning, Ive had no issues in the past, I just expected a lot more from them based on the past. Im not looking to bad mouth, just explain an experience Ive had that may make cause me to be reluctant in future work with my vehicle or at least tires in this case.

Excelent and fast service .Nice personal!!!

3rd time using their service, have used them twice for my cars emission testing. They were always very fast and friendly. This time they worked on one of our cars and really hit home how friendly, fast, honest they are with their customers. From the feeling you get when you walk into their service center to the time they spend with you walking you through the details. Keep up the great work guys!

I needed emission testing. It was done efficiently and politely, tags and registration too. Convenient location in Hartford.

Best place to get your vehicle working right and back on the road without putting a dent in your wallet...

Did my emission test here and was very happy on how quickly they got me in and serviced, plan on coming back in the future!

Friendly, honest staff.

Good service, easy to get an appointment

Proud to be related to these honest hard working people.

Great shop . Very neat inside the waiting room.

Very nice people.

Nice friendly people!

Great service, quality parts, knowledgeable staff

Thanks so much. Honest people who do good quality work.

Very reasonable rates. The guys are great.

I cant thank Jerrett and his crew enough for the work theyve done for me. I bought a used vehicle, found many problems afterward. I took it to Pro Auto and they were nothing but honest with me. I would suggest Pro Auto for ANY work you need done. Good honest people! I wouldnt think of going anywhere else....

I don’t trust any one else to work on my vehicle besides Jeff and Jered! My trust isn’t easily earned.

Honest family ran business that does good work. Ill be back

Thank GOD for an honest, local mechanic!! Fixed only what I asked, charged me less than the other 2 quotes I had, VERY IMPRESSED!!

Very helpful and most of all dependable with fair prices

Family-owned business takes care of their customers. Honest and reliable I will take my car or truck here any time!

Great,honest service

I have never had any work done here but can say that glancing in their direction tells me they are extremely committed, 100% efficient, hard workers.

True professionalism

Called at 5:10 Monday afternoon to ask about an emissions test. I was told they closed at 5. I said google says your open till 5:30, you should fix it. I was hung up on. Thanks!!!

Affordable, timely, trustworthy

Nice, honest people

Great people