I stopped in today and a young lady named Renee H was so nice and helpful. Normally going into a autozone I get associates with bad attitudes and bad customer service. But Renee made me feel comfortable and she is great at her job. She even showed me some stuff about my car I didn’t even know :) she is amazing!!!!!! Will definitely be coming back to this location because of her.
This location is absolute trash. The manager is rude as ever and isnt on top of her team. They need a new leader here. The lady with dreads is off her rocker talking to people the easy she does. Karma co.es back around 👌
The gentleman that helped me yesterday was great and very helpful. The perfect place to ahop.
Depends on which one you go to. But over all there a pretty knowledgeable group 4 stars.
I was having bad luck with my car. Check engine light you name it. I went in the store it was kinda of busy and the manager Erica went outside did my check engine light and changed my wipers. She gave me full details of my check engine light. I was so eager to buy the parts she said I needed. She suggested before I buy the parts I should see a mechanic. I still brought the parts but I was pleased she wasn’t tryna just sell me items she showed genuine concern. Big ups to Erica you don’t find many female manager in part stores that show concern. I definitely will go back to this location with any of my car problems.
This location stay busy they just need to work on getting ppl out quicker
Great, friendly staff and very helpful
Right parts in stock Awesome
This AutoZone is the best they are very caring and they take care of you as soon as you come in the store they give you everything you need and get you out of there and help you if you need help outside of the store bless you guys much success
They helped me get my car fixed up
Made my day super fast & convenientAntonioTracey
I would like to commend the employees at the Autozone in Harvey. Everyone is friendly, courteous as well as knowledgeable concerning the products. They are always willing to go above and beyond the call of duty. You all should be very proud of the job that they are doing, I know I am. They are true Autozoners in every sense of the word. Antonia Erica Donica and Tristen are the best with assisting me with my needs
The young lady that helped was having issues with the tester but she kept at it until she got the info needed. I ended up buying a piece of equipment to support the store because of her diligence. Thanks!!!
Erica Donica and Antonia and Renee are Great ! This is is the best autozone ever! These ladies do it the best!
Great service and she was very patient with me, She help find the parts I needed.
Dont have half the parts I needed. Employees were not mechanics/that knowledgeable about cars but they try and are very friendly
This is your typical auto parts store but I can say that the associates on duty was helpful in helping me find the item that I was looking for.
Excellent customer service
Friendly quick service
Great service. Great prices.
I had to put some stuff in my gas tank to clean out the dirty gas price was two for $8 and wasnt so bad and they gave me a diagnostic on anything else that was wrong with my car Im very pleased
Kit is AWESOME! I showed her a video and she was able to find what i needed right away. People like her make this world a better place!
Awesome team amazing customer service and helpful
Quick, easy transactions. Nice selection of parts
They had exactly what I needed. The staff was very helpful and friendly. Good security. Prices are decent.
The staff was friendly the store was clean Im glad it was open and not closed in the middle of the day
Was in a hurry, raining, wiper blade ripped... ran in, was asked if I needed help right away, didnt have to use the old fashioned 6inch thick book. Worker asked a cple questions (type of car, year, if I preferred a certain brand, recommended some quality blades for a decent price n I was outta there) ! P.S. I ran back to ask another question, the man was friendly, ran outside to my car in the drizzly rain and installed the blades while answering my question. WISH I KNEW HIS NAME TO GIVE HIM PROPS !
Always helpful
If you like to wait on your parts to come in, this is the place to go. I think the only thing weve been able to get right away is brake pads...the employees are really nice though
Has everything you need
Staff was friendly polite & extremely helpful, even when i returned & swapped parts. They get a high 10 & 5 stars
They cool asl 😎
I would like to thank Joshua C at the autozone in Harvey Il for really being a good sport about my situation I have a 2005 freightliner and for some reason one of the three batteries in my truck went out I was Stranded and he made it happen for me just my luck my warranty had just expired I explained my situation and he was courteous enough to help me get another battery and return the old one thank you Joshua appreciate it
Plenty of parking, but the manager gives off a vibe like you shouldnt try to do whatever it is that youre about to do. Real condescending like
This one always has all the parts in store. Never had to have anything shipped or sent to store for pick up when dealing with them. Great service and staff 👍🏽👍🏻👍
I go to autozone for everything
Excellent service always at this location
Super awesome visit today, I rented a coolant pressure tester, and they explained the entire process of how the transaction would work. Jermaine, a beared fellow really was awesome to deal with. Thanks for a great experience. I own a local shop in South holland, I will be doing more business with them for sure.
Harvey autozone always takes care of me especially Antonia
Wiper blades and floor mat stuff like that that they used to have a good stock
In & out with good service at counter
The staff was excellent. I didnt know what I needed but The staff (Skyler) took his time and didnt get upset with me. Thank you for all if your help.
Larger selection for you auto need, and if they dont have it at there store they will contact other Auto Zone for you. Close to home and great pricing.
You can get most auto parts here. And the team are ready to assist at any time
Always not enough people waiting on customers! Went in yesterday only two people waiting on customers! And there were at least 10 people waiting in line I decided that I would leave and go to another store as I will never return to this one!
This is not really an auto parts store but a sales store. They always try to be in a hurry to sell you their item for help by scaring people and giving false information saying they need that product. But when it comes for asking them for professional advice they lack the knowledge. The store manager looked up some parts for my car and he gave me the wrong filter that came with the oil special. I only notices because the price was higher than I expected. Thats when he confessed.
They have a friendly knowledgeable staff. I went in for parts for a 96 Honda Civic and they had both gaskets I needed.
Maybe difficult for the novice zoner but practice makes perfect.
Great people that works here. Very helpful
They were nice and courteous. The manager there is awesome!
They have decent prices on parts.
Very long hold time! Fast delivery but long hold time when ordering parts.
Very knowledgeable about things I asked.
Friendly customer service will do their best to help you. Organized team
My go to place for my auto needs, Quality items at reasonable pricing
This location has the most laziest staff member of all time, I went in as ask to buy a 70.00 dollar key pad for my car, and asked for assistant with programming it, the lady who was helping me referred a gentleman who was “supposedly “ good at it, he responded from across the room that it’s just like programming a remote and if I knew how, I said no, so please can you help me.. now let’s all keep in mind that I already have a remote on my key ring that does not work, and I found that out a year ago when I went to a previous auto zone by my house and the guy showed me what was wrong, and said I needed a new one. Now back to this current store sales person starts to go back and forth with me on rather or not I should buy it or not because once it’s open it can’t be returned, obviously he has me confused, if something don’t work, IM RETURNING IT!!!! PERIOD.... So I continue to say I want to buy it, and can you please help set it up. He tells me no he can not assist me with it, and I said so why did she say that you could, he replied she lied to me. WHEN I SAY I WILL NEVER GO BACK TO THIS AUTO ZONE I WILL NOT!!!! They lost a sale today because they hired lying lazy staff members
They gave me all the excuses available to them not to charge my battery or check my alternator
Have all your car needs good service
Very good customer service will recommend
Love these ppl very helpful
They are very helpful at this location
Get in the zone.
Horrible customer service, never anyone working and the workers are extremely slow helping customers. Expect a very long wait every time.
Great for picking up maintenance items for the car.
Always have the parts you need
Very helpful. And open on a Sunday!
Very helpful customer service representatives
Great location& prices
Great service
Very good customer service..
I walked into the Harvey Auto Zone 9-21-16 at about 3:12pm. There was two customers that were standing at the counter being helped. There was another customer at the battery charger being helped. After the customers were helped at the counter, the cashier walks away to the other customers ALREADY being helped. The associate that was helping them originally walks away and answers the phone while Im standing there NOT being helped. After another associate walks by and looks in my face, while the other one is still on the phone quoting prices, and five minutes have passed I turn and walk out of the store. AT LEAST 3 OF THE STAFF I ENCOUNTERED TODAY IS EXTREMELY UNPROFESSIONAL. I EILL SPEND MY MONEY ELSEWHERE! THE ONLY REASON THEY HAVE ONE STAR IS BECAUSE I AM WRITING THIS REVIEW AND CAN NOT GIVE THEM O. I WILL DETER ANYONE I KNOW FROM SPENDING MONEY THERE.
They have everything I need for my 01 Ranger.
I arrived at the doors around 6pm after walking in the pouring rain for an hour from my disabled vehicle to be told that they were closed when the sign on the door says that they are open until 9pm!
Friendly employees nice enviroh
Great service, the staff is very friendly and helpful, I always walk out with exactly what I need and some extra advice for whatever problem I be having with my car. Im actually on my way there now lol.
Great auto parts store
Very helpful and friendly service👍
Quick, simple, answered my question
Good customer service
Fast counter services
Theyre very helpful
They gave me the wrong spark plugs for my tune up
Awesome, always helpful
I didnt feel like any of the staff actually wanted to assist me.
Good customer aervice
Helpful and friendly.
Good place for parts
Best warranty on the parts
Good service.
Nice
The sales associate on staff was not very helpful
Always friendly staff
Always has my parts one stop shop
Very helpful
Customer service was slow and uninterested.
Great prices
Everything is over priced
Their service isnt good.
Deals
Great people