Very very very nice people!!! I just found it more financially responsible to take my Mercedes and trade it in being that it was nine years old and that it would have cost too much money to fix. The AC went out and the Mercedes dealership wanted $7,300 to fix the issue, the other German Mercedes Auto garage wanted $6000 and German Auto Repair wanted just $3800. Although they had the lowest price, I eventually just traded in my nine year old Mercedes, which was hard to do because it was paid off and in amazing condition, other than the air conditioner. I took a hit on the trade-in value of only $2000, which was better than I expected and figured that would be the best way to go. Other than that, the owner of German Auto repair was beyond understanding The owner was beyond helpful and knowledgeable. He explained everything in detail to me and did not have me wait for hours and hours to diagnose the problem. He knows his stuff and he does not charge nearly $200 like the Mercedes dealership does or the other Mercedes auto shops in an area that is approximately 15 miles away. Thank you, German Auto Repair, for your insight, and honesty. Keep up the great work and you’ll be in business forever!

Friendly place. Manager is a straight shooter. Service was done quick and well.

I would highly recommend getting your vehicle service at German Auto Repair. Service was prompt and excellent. Very satisfied with the service. Thanks!

I highly recommend German Auto to anyone I know that has a Mercedes Benz and other German cars. This work they do is outstanding.

Great Service! They worked on my 2011 BMW M3. They ordered the parts that day and got it back to me in great condition the next day. Will use again in the future!

Chuck, Arnie & Reynaldo... along with other employees & staff make for a WONDERFUL TEAM in my humble opinion.My check engine light came on. My normal mechanic was out of pocket, I’m sure due to COVID-19, the Lord ordered my steps and I made it to German Auto Repair. I guess this will be my “new normal” (when I have to have repairs made that is 😊😊😊)I called the shop, Chuck answered the call, he addressed my concerns & provide all the information I needed to make an informed decision regarding upcoming repairs. I called back and spoke with Arnie about 10 minutes later after I altered my plans for the next day to include drop-off of my vehicle.I pulled up the next day, today, May 20th, at 7:20a for repairs. Reynaldo greeted me and fielded my issues regarding my car. He did a thorough intake and advised he would clue Chuck in when he arrived.The turn-around time was great; I don’t like being without my car!!! I got a B service & another repair all by 3p!!! Boy I was excited. And happy to be back rolling.You have the option of having your diagnostic fee applied to repairs should you have them done at the repair shop.Chuck was thorough in detailing the problems with my vehicle and the associated costs. HELLO this is how vehicle repairs should be!!!!!I found cost to be in-line with other foreign vehicle repair shops.Only downfall for me, but not really a downfall, is the location. It’s on the Westbank, which proves a little difficult for me to get dropped off or picked up; BUT NEXT TIME, I’ll just cross the street & catch a couple movies until my vehicle is done!!!I am saving the shop’s information for future repairs and if others need MB, BMW or other foreign car vehicle repairs, I’ll be sure to let them know about German Auto Repair.

Quality work with awesome customer service. Can’t go wrong with these guys. It’s been a week since I brought my CLA in for what I thought was a transmission issue. Both batteries were replaced the same day! My baby is running nice and smooth with no problems whatsoever.

Had an AC compressor go out, they replaced the compressor, but not the service port Schrader valves on a 30 plus year old car. AC system released all the refrigerant held inside the lines, yet according to the service manager hes never replaced a Schrader valve in an AC system in 50 years. Dont use these guys if you live very far from the shop youll need that warranty.

I really appreciate the professional friendly service. I was referred to German Auto and they lived up to my expectations.

Very good price good service

I have had work done before by German Auto Repair. I have been satisfied each time. The owner is honest and will contact me before any work done. I will continue to have this business making my repairs. Thanks Chuck!

Great staff. Very honest.

Very professional and great guys at German Auto Repair. They took care of me my first time like I was one of their best customers. I brought in my 17’ sprinter from out of town and didn’t have a ride back home. They exceeded my expectations, and had me back on road the same day. I told my employee when I got back that we finally found our mechanic for the sprinter..

Chuck was very pleasant and straight forward. He treat you like a person and not another number walking through his doors. Although cheapest is not always better his prices were better than MB dealership and other German auto shops. Thank you guys.

Great spot to service your Audi / VW! PromptService and fair pricing.

My husband recommended that I bring my Mercedes-Benz C350 to have the B Service done. I was told how much it would cost and was pleasantly surprised how unbelievably reasonable it was. I dropped it at 7:30 AM and it was ready by lunchtime The office staff was friendly. I was impressed with how nice the space was to say it was an automobile service business, it was clean. The car drove nice and the lights that were are on were no longer on. I usually take my car the Mercedes-Benz dealer or another foreign car service center but I must say I was impressed. I highly recommend. I planned to write a post on social and share with my family & friends.

German Auto Repair did not disappoint! I called to make an appointment for a Service B on my 2019 Mercedes. The man whom I spoke to on the phone was very polite and let me know that the next available appointment would be on the following Wednesday. Since this was not an urgent matter, I let him know that Wednesday would work for me. Once Wednesday came around, I dropped my car off at German Auto Care. The lobby was very clean and everyone was practicing social distancing; you were directed to stand at least 6ft away from the counter. I was told that it would be a few hours and they would let me know when my vehicle was ready. I received a phone call a few hours after dropping my car off letting me know that my car was ready. I went into the lobby, paid in cash and was given a document with all of the inspections that were done to my vehicle. The price that was given to me did not change and I was able to pay in cash. A few days later, I received a text message from German Auto Repair asking how my car was doing and asking if there was anything else I needed at this time. This level of customer service does not exist anymore! I was really surprised and appreciated German Auto Repair reaching out to me. I will definitely be using them for all of my vehicle needs from here on out! Highly recommend!

Very professional and very clean.The service advisor is very friendly and helpful. They keep you abreast of all of the things going on with your vehicle. I love this place

They do excellent work at a very reasonable price. I will continue to use their services.

The crew @ German Auto were incredible! When we first arrived we were skeptical! Then, we met Mr.Chuck he offered us the highest customer satisfaction ! He comforted us about my wifes new 2014 Mercedes GL450. At first, I was hesitant about buying a Mercedes because of its expensive maintenance requirements. After visiting German Auto Repair, i am confident that they will be able to keep up with any future maintenance for the right price and the right service!

The service is excellent! The work was done perfectly fine, and most important is the price is just better then anywhere else.

German Motors are the best at handling your luxury vehicles

I own a 2015 GLA Mercedes: brought in for service B as well as a potential over heating issue. Of course service B price is much better than dealership but they also checked for potential overheating issue and provided honest information that all looked good. They gave me insight on future needs for service and I felt there goal was to provide honest quality care for my vehicle. Very pleased and will be back. Thank you

I brought my BMW to German Auto Repair there professionalism was excellence. I was informed of the service they would provide and the cost . I thoroughly appreciate my experience with German Auto Repair. I recommend them for their professionalism, quality service and good value. Thanks German Auto Repair

There are few mechanic shops that put time and effort and present themselves professionally and on a personal basis. That is the vibe I have received from German Auto Repair. It begins with the person towing my car from the house. He was cordial and constantly in contact with me in regards to picking up my car. And even gave me a personal call to tell me that my car has arrived at the shop. And yes that will be the first that you will ever see a tow person actively given you their time of flight and making sure everything is going smoothly. Thats not the only caveat to German Auto repair. I can not say anything less but great things about Chuck and Ernie. Very understanding, patience and willing to work around your needs. I have done business with another European import shop before in Harahan and it is almost night and day. German Auto repair is more prompt and responsive and cordial. The more important issue was they fix my car issue in an instant. Although there pricing maybe just a hairline more than some other places but you get excellent work, a peace of mind and honest work from German Auto Repair. Thanks for all your work and taking care of my car.

My family has been doing business with them for over ten years. I knew to go here for my first A1 service. I also didn’t want to deal with the extra add-ons with the dealership.The location is perfect, the cost affordable and the turnaround is amazing.

I have had the distinct pleasure of having my mint 1995 Mercedes E320 Cabriolet maintained by German Auto Repair for the past four years. To say that I’m happy with their service would be an understatement. Excellent quality workmanship, and timely service. The best. I couldn’t be more satisfied.M. O’Malley

I went to the Vw dealer to have a key madeThe dealership then accessed my car and told me I needed a clutch job at a cost of 3,500.00I went to German automotive to get a second opinionNeedless to say that the car did not need a clutch job it needed a brake and wheel bearing jobRule who works at German automotive had car accessed fixed and running smoothly once againI am totally satisfied and I highly recommend German automotive for my German carsThank you so kindly for your experience and professionalism

Best auto repair experience in a long time. I felt they were honest, and in the worlds new atmosphere I feel it necessary to mention I am a black male and I felt there was no difference in my treatment than any other customer. The repairs were faster than stated and other issues were mentioned for future repairs. I would recommend this place and these guys to any and everyone.

Great work but they kept my vehicle over the estimated time of repairs on two occasions.

The Quality of service and Professionalism is the Best Bar none thru are a very friendly and curtious Staff I would recommend any and everyone That have a Germany Engineered Vehicle to get it Serviced at GERMAN AUTO on MANHATTAN BLVD.

Your vehicle will be in wonderful hands if you entrust in German Auto Repair to handle the repairs or service your needing. Chuck was more than accommodating from the moment I called him with the issues concerning my BMW 3 series. I had some extensive suspension damage, tire/wheel damage and other things going on. Chuck was very honest and straight forward with me on everything. From having my vehicle towed from another shop to his, to patiently waiting on insurance hang ups, Chuck and Reul were professional and helpful in every way.As far as the repairs, everything went perfectly. I have no issues what so ever. My car runsbeautifully. I put my full trust in whatever is done by the mechanics at GAR because you can clearly see the integrity behind the people who work here.I truly can’t thank them enough for being so helpful.

I’ve been taking my limited edition Mini MC40 to German Auto since 2008 and have never been disappointed with the service or the level of communication. I like to discuss repair and maintenance option before ordering work, and they have always tried hard to make me feel satisfied with decisions. If you have a Mini, they’ll take care of it for you!

I have an older car and while it is still in good shape, parts fail. I took my car in for a light replacement but the technician determined that there was another reason for this part not working. The part was ordered and replaced and all is well. Nice people and a nice facility. I am very happy with their work.

Dropped my E350 off on Sunday evening for a Monday start to fix my AC and I was give a call around 3 stating that the work is complete! This is the type of turn around one can appreciate when you depend on your vehicle. Thanks German Auto!!!

Great and timely service everytime I go to German Auto Repair. Will definitely only bring my vehicle to be serviced there. Thank You Chuck and the guys!

PSA announcement to everyone who owns a German car—stop taking your car to the dealership and take it to German Auto instead.My Mercedes SUV was randomly not starting for no apparent rhyme or reason. Thought it was the battery but there were no other symptoms of a battery issue. My lights were coming on, no clicking noises when you turn the key, etc. Had AAA come out and test the battery and try to jump the car—turns out it wasn’t the battery. Then I thought maybe it could be the alternator—wasn’t that.After consulting with a few friends who know more about cars than I do myself, I figured it was probably a starter issue but wanting to bring it to the dealership to confirm. Turns out, it was in fact a starter issue.Now, from what I understand, the part itself for this kind of work is on the more expensive side, but the job itself is not difficult and does not take a whole lot of time. So for the dealership to give an estimate upwards of $1,400 (which they did) is a little absurd. To put it into perspective—I am an attorney and my hourly rate for legal services isn’t nearly that high.Long story short, the dealership (Mercedes-Benz of New Orleans) was trying to charge me THREE TIMES the amount that Chuck quoted me at German Auto. And he had it done THE SAME DAY.Based on my experience, I am never bringing my car to the dealership again, and I recommend that you don’t either. German Auto was honest with me and efficient, plus they have an awesome office cat if you’re into that.

I have used German Auto Repair on Manhattan Blvd. for many years and have never been disappointed in their outstanding, professional services! The administration and qualified service professionals are by far the best in the city!

They are cheaper and faster than going to the dealership. Always great knowledge of you have any questions concerning the service. They never mind answering your questions about the service they performed

Super nice and great service. I highly recommend them.

Nice and courteous customer service. Dropped my car in the morning and picked it up that afternoon. Cant beat same day service. Will definitely be back!

I had my car towed to German Auto Repair after it over heated, and the anti-freeze reservoir was empty. I picked up my car several days later after paying approximately $1200 for the repairs. 20 min later my car over heated. German Auto Repair was closed for the weekend. I checked the reservoir, and it was absolutely empty. I pored one gallon of antifreeze into the reservoir. It was obvious that no repairs were made. I brought it back and reported the issue. The owner stated that hed check for any leaks. Later he reported that his mechanics completed a pressure test, and found no leaks or issues. I later took my BMW to PEAK BMW. They immediately tested and showed me the leaks from my upper and lower radiator hoses. I then realized that German Auto Repair did not repair anything, and they basically stole my money.My advice to customers: Pay the extra money to get your diagnostic test done at a certified BMW dealership. If you decide to use German Auto Repair for the actual repair, do not show them the report from BMW. Give them a fair opportunity to provide truthful and honest service. If they dont, please take a moment to report your story. If I had informative ratings to guide me prior to my experience, I would have gone else where.

My first time using German Auto Repair was an excellent service experience. I highly recommend this service center; youll save time and money.

I’m a repeat customer because German Auto Repair has great customer service and completed my repair quickly and professionally.

I know my car is in good hands when I drop it off ... excellent service & always gives good advice for the upkeep of my vehicle ... better service than the dealership and absolutely no games ... 👍🏽

I like they honesty and they service very professional.

I Owned many Mercedes in 45 years...... this is by far the most reliable and reasonable auto repair garage I found. They only work on German Cars and are very good at it. Chuck, the present owner is friendly, helpful and courteous!I knew the previous owner, Tom, who also had a excellent reputation. Tom’s son, Adolpho is one of the Technician at German Auto Repair, he is an expert mechanic and knows a lot about German cars..... I highly recommend this garage to whoever is looking for a honest, relaiable and reasonably priced place for their German Automobiles!!

My Mercedes wouldnt start and I had it towed to German Auto. The guys checked and it was noted that the battery was dead. Chuck called and told me the problem and the solution was done. I also had my service codes done there as well. It was a great experience. I can only testify for my experiences with German Auto and they are sound and reliable, regardless of other reviews.

Chuck and his staff took great care of us and went the extra mile to make sure our car got all of its service needs taken care of correctly. They had our car ready faster than we expected! Thanks Chuck!

The guys at German Auto are very informative and courteous. They do quick work at a fair price. Thanks again!

We are completely satisfied with our service German Auto Repair. They are very professional but also very friendly and take time to answer any concerns. They answered our calls and delivered service on time. They are easy to get an appointment with and same day service.

German Auto Repair (GAR) is great. The owner Chuck was very prompt and gave great customer service. I brought my car to GAR for a second opinion after bringing my Audi to Audi service several times and they couldnt figure out what was wrong with my car. GAR figured it out in one day! The service was quick and my car works like a gem. Thanks German Auto Repair

Brought my car and my wife’s car (Audi and VW) on two separate occasions and I have nothing but great things to say. Our vehicles were done as quoted and the service from the folks there was exceptional.

Very helpful and knowledgeable about my vehicle. They accepted my warranty and fixed my car perfectly in 1 day. Thank you for a great experience.

Ive been bringing my 2014 Mini Cooper Countryman to German Auto for years. Their service has always been professional, fair and completed in a timely manner. They do good work and have earned a good reputation too.

Went in for Mercedes service A. Service was performed satisfactorily. Cost was far less than the dealership wanted. Highly recommend using German Automotive. I will continue to use them for all of my service needs.

Just want to give Chuck a 👍 for the great service! Have been a loyal customer for years and always appreciate the level of service I receive when I bring my vehicles in for service. Couldn’t say enough good things about him and his team over at German Auto. Thanks again guys!!

Mr. Chuck or Ruel called to keep me updated on the progress. The staff is knowledgeable, professional, and very courteous. The price quoted for the service performed was half of what BWM Dealership wanted to charge.. Even though I didn’t have a clue to what they were talking about they took the time to call and speak to my son. Thanks for calling me to see how my car 🚘 is performing. I would recommend German Auto Repair to my family and friends..

I will never take my car to get serviced anywhere else - amazing service and constant communication! Thank you again!

Brought in my E300 for service B. Done quickly and at less than half the cost of the dealership. Highly recommended!

Chuck and the crew at German Auto has been my go to servicer for my Mercedes every since I moved to NOLA 5 years ago. Ive always received prompt service with great customer service, and Ive always been satisfied with the work!!

If you have a Audi, Its best to bring it too a shop that specializes in inports.😎😎😎😎😎

Fast and friendly service every time. Experts in automotive repairs of luxury vehicles. Worry free service!

Professional organization providing great service at a reasonable price! Very honest and dependable! No need to bring your vehicle anywhere else!

Good fast quality service never had a bad experience with this company very happy with the work go Chuck

Brought my Mercedes to German Auto Repair months ago for repairs; three months later I noticed oil leaking and brought the car back. After inspecting the vehicle, the owner informed me there was a faulty gasket that collapsed and there would be $0 charge since they had previously done the repair. Honest, reliable and A+ service! Thanks German Auto Repair

I can tell you that these diagnostics and prices were honest and fair. The entire staff- both the office personnel and the mechanics are very honest with customers on exactly what needs to be done to make the repair most effective. Owning a German car is expensive, but going here made it more affordable.

Very professional staff that does an outstanding job of maintaining my vehicle in peak condition.

Brought my wifes Mini to them in the morning. Ready same day for pick up. Great people and service.Thank you Chuck.

Great service and they actually fix things! I take my Audi 2013 Q7 there for service and other repairs

Brought my car there to replace a rear tail light, when I pick it up every light on my dash Lit up. That cost me $2000 and then after paying that I go to pick it and now my cruise control is showing malfunction. This place is shady at best. IM DONE!!!

I have 2 cars that are serviced there and they do a good job all the time. My only complaint is they are very expensive.

Excellent Service! Extremely fast and at a fraction of the cost at a dealership!

Go see Chuck at German Auto Repair. Great customer service. Quick and honest. Couldn’t be happier.

Ive been bringing my car here for the past 5 years. Theyre very skill and experience.

Great customer service, fast service, friendly professionals service Advisor. Thanks again

Mr.Chuck and team members, very detailed oriented..no long wait time for your vehicle 2 b service

Great service, I would recommend Geman Auto anyone with a Mercedes Benz. The prices are right and they throughly checked my vehicle. And I never had to wait a week to get my vehicle back.

I always bring my 2011 BMW 328i to get service and maintenance done. They do great work and in a timely manner.

This place is a rip off I brought my car there because it died, to get a diagnostic test done they told me that my battery was bad and in fact that they hadn’t done the diagnostic test either which I paid 456$ For a battery my car died again that same week.... I brought it back to them they charged me for the diagnostic test that should’ve been done from the start.... I paid 135$ then the guy told me my alternator was bad,,, but the first time I brought it to them they told me my alternator was good... moral to the story they took my money and never fixed the existing problem within a week.

Great service, quality parts, way cheaper than the dealership. BMW 740i owner.

Great service and a reasonable price. Very satisfied. Will return

Chuck is the BEST

This place very professional Im going to continue to bring all my vehicles here they do great work.

I really like German Auto Repairs, Very honest, fair pricing and quality work!

Good service and friendly staff, I have been a customer for 2 years and never had a problem with any work done.

If you haft to ask you cant afford it.. fast🇧🇪auto repair. 300SD. I called back the next week the owner called me by name and was spot on with the dignosos. This saved me time and money and I will is them sooner then later.

Very fast, top quality, non contact service.

Great Service and very comprehensive explanation of work and experiences. Also, very convenient for west bank residents.

Awsome Place to bring you Car or Suv. Really nice and Friendly people. Fast service and Quality Work everytime i had to bring my Suv there.

I’m a long time customer and German Auto Repair does an excellent job of maintain my vintage Mercedes.Highly recommended and pleasant to work with.

Very very good and the price is very good glad l found them

First class operation, been servicing my Benz for many years . They are very professional and they know the imports, very pleased with their professionalism and efficiency five stars !

I’ve driven VW’s most of my life and thanks to the advice of a co-worker I’ve been bringing my current VW to German Auto Repair for the last two years. I must say that Chuck and his crew have always given me top notch service. Every issue I have had they diagnosed and repaired correctly the first time. In my dealings with this shop, I have seen a wide range of German vehicles, from air cooled Volkswagens to top of the line Mercedes. I’ve also seen some complaints about the ‘high’ cost of repairs. Guess what. You own a German vehicle. Bring your car to the Stealership for a quote and then bring it here. I promise you’ll leave your car here for the repair. If you drive a German car and want it fixed right the first time, I highly recommend you try this repair shop. Thanks, Chuck! Me and my VW will see you on the next go around!

Great service. Quick and Efficient.

More convenient and less expensive than the dealership.

Great work these guys do, they work with you and are very patient, take it from me,they the best at what they do.

Wonderful place. Techs knowledgeable and experienced. They do an excellent job. Only place Ill bring my BMW too.

The car wouldnt start had it towed to Mercedes Benz Mercedes Benz told me it was the starter $1800 But in their opinion other things could have been wrong too but they were going to start there 1st. Long story short had told to German motors Harvey Louisiana Come to find out it was not my starter folks But it was what I was told by the dealership keep in mind folks. what, it was, a fuse in a fuse Box German motors fixed it for me thanks guys...,

The service was great and they follow up with you to see if you have any issues after the service and the price is half of the Mercades dealership.Thanks for everything