I am a first time mobility van owner. Its been an adjustment. The staff was friendly, professional and knew me and remembered my name which made me feel valuable. They took the time to reassure me that everything would be okay in explaining in details the mechanics of the ramp and its operation.I have enjoyed working with Jermey and Mitch.
Several months ago Superior Van installed a Speedy-Lift for my wheelchair.It has been broken for three weeks. I was told today that manufacturer is trying to decide what could be done to repair the lift. I really dont believe this.The lift is still under warranty and I dont understand what is going on.I can not leave my home and it is like I am once again in prison.I have been notified by Superior Van that the manufacturer is sending a brand new Speedy-lift. They will notify me when it arrives. If this happens I will give Superior Van a five star rating.This has renewed my faith in Superior Van!
Being a mobility van user, I don’t have a lot of options when it comes to getting my vehicle fixed. And whenever I have difficulty, Superior Van and Mobility goes above and beyond trying to fit me in as quickly as possible so that I can get my wheelchair van and my independence back! Jeremy and Kirstie are always pleasant and understanding and try to help me however they can. Mitch also has gone out of his way to make sure that I am taken care of. They have my utmost recommendations!
We have bought two wheelchair accessible vans from the New Orleans location and have been extremely happy with both transactions. Of special note is the Office Administrator Kirstie Bieker (now in their Baton Rouge location) who went above and beyond when we failed to receive our title from the State. For months she was persistent in calling and emailing to make certain we had what we needed. Extremely grateful for her diligence.
Mitch Guillot was great.
Great service. Identified my problem immediately and sent me on my way. Highly recommended!
Jeremy took care of me and he did a fabulous job. He called me a couple of times while my van was in the shop to keep me updated on progress being made. He volunteered to bring my van back to me this morning, Saturday, on a day that Superior Van is closed.He told me he did this so that I could have my van for the weekend but primarily just to have a van back. He went out of his way to take care of me and I’m so grateful to him for that. Way to go Jeremy!
Jerry Rhody is an excellent salesman. This was my first wheelchair van purchase. He did a great job of educating me on options. He was very attentive to our needs. I’m very happy with Superior Van & Mobility and the staff who assisted us: Kirstie, Mitch, and Jerry. I love the van.
They did a great job very good service will keep going to them
Before buying our van, we had to rent one a couple of times. Laura was very easy to work with and our experience was quite positive. We were also pleased with the service and attention received when we eventually purchased a vehicle. Jerry Rhody was quite professional, competent, informative, and solicitous of our needs.
I have looked around for many companies to help me and I finally found Superior Van & Mobility New Orleans. They were very attentive and super friendly. They exceeded all expectations by providing excellent customer service and making me feel valued. I will recommend to all family and friends. Thank you for taking care of me, you have a life long customer.
Mitch & Scott are outstanding individuals. The entire process of going through the process of building and finally receiving a VMI equipped van was made easier through their outstanding efforts.
I had excellent service at Superior Van and Mobility at the New Orleans location! Mitch Guillot is the person who helped me. He went above and beyond and met all of my expectations. I truly appreciate all of his effort in making this work out for me, especially since I live in Denver, Colorado at this time. I am from Louisiana and plan on moving back in a few years, therefore buying a van from Superior Van and Mobility made even more sense to me. I have also rented a van for a week from Superior Van and Mobility on two separate occasions while traveling back to Louisiana, which was delivered to me at the airport and picked up whenever my trip was complete. I really appreciated that also! I thank you all and look forward to any future endeavors we may have. And lastly, I absolutely LOVE my 2018 Toyota Sienna XLE Toasted Walnut!!!
The entire staff go over and beyond to help me. Mitch, Scott and Kirstie were so helpful and patient with me. Ive had two sets of hand controls put in. Scott did an amazing job installing them. The hand controls work great. They do everything they can to make sure your completely satisfied. Thank you Mitch and Scott for everything.
Wow the service and the people that work there are not only knowledgeable they are friendly and family oriented.
My grandmothers van was delivered and she couldnt be happier with the service & experience she received. I was pleased with the attentiveness and caring manner that was provided by Mr. Woodson he made my grandmother feel that she had regained a sense of independence. Thank you Superior Van & Mobility of New Orleans!!!!
Mitch and the crew there are the best. Knowing our situation they hunted down a vehicle for us for another location in another state. When it got in and there were issues with it they took care of everything to make it all right. Next vehicle we will be ready to buy brand new and will only deal with these cats.
I have been using Superior for years. Mitch and the crew are the best in the business. I would not use anyone else to install my equipment.
Great reviews for everyone...from sales Mitch to office Kiss the to service guy with quick repair. Thanks for a smooth sweet sale & repairs
Im proud to work with some amaxing employees who care deeply about our customers and their needs.
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The salesman was very very helpful and informative.
Very nice and personable staff!
Prices are high. They charge for EVERYTHING.
Quality service
Thank you