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AutoZone Auto Parts
Carr #2 KM 86.5, Hatillo, 00659, Puerto Rico
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AutoZone Auto Parts

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Review №1

I had no idea how to do the minor repair I needed on my car battery. The guys were very nice and super helpful. Alexis from the front counter came to my car to check my battery and noticed the connector was broken. I bought the connector but had no idea what I was doing on changing it. Alexis took his time and even helped me get that done. WOW amazing and far above what I expected. This fix saved me money and time!

LO
Review №2

Stacff friendly and very helpful making selection on parts needed

Fr
Review №3

Exalant staff reall helpfull

Ti
Review №4

Great service and offers military discounts.

Da
Review №5

They dont ask why youre there. They just tell you to get in line. That doesnt make sense. Some people are looking for parts and asking questions while some people might just want something off the shelf.

As
Review №6

Pleasant many automobile options.

MI
Review №7

Great Costumer Service

ch
Review №8

Very clean store excellent customer service

Cl
Review №9

Good quality parts and friendly. Will bring out scanner for your check engine light and get you the code.

Br
Review №10

Small compared to its main competitor but good place to pick up what u need in a hurry.

Ta
Review №11

Very helpful staff and never any problems

Ag
Review №12

This Autozone is typical to the ones found in the States. They have a abundance amount of everything you can need for your car and the the employees are very nice and helpful with the problems I had in my car they found the problem even after some initial problems.

Sa
Review №13

Always find what Im looking for.

Je
Review №14

You like cars well you like any parts store. This is a regular auto zone great service.

Sh
Review №15

Service excelente.

Gr
Review №16

My service was excellent. Cashier told me that a same type of treatment was in sale.Thnk u. Then I remember that a have check engine light. The cashier ask if he could cash out the other costumer in line, I said ok. We went to my van and in 2 minutes the instrument finish. Found 1 fault, then he gave me choices. Said thnk you.

Ma
Review №17

Drove by, looks good from outside

Jo
Review №18

Excellent. I want to thank Daniel C.I want to thank Orlando. I want to thank Yelitza for the excellent customer service.

ca
Review №19

Was ok..not alot of people..service was fast..prices for some items can be a bit high...

Ne
Review №20

Great place the parts are at good price and they are kind and helpful

Ar
Review №21

Bought necessary part & Kit

Dv
Review №22

Excellent service by Orlando T., thanks

El
Review №23

Always excellent service and prices!

Da
Review №24

Very professional, curtious, knowledgeable, and friendly, clean store...

Ma
Review №25

Huge inventory. Good location

AN
Review №26

Great prices and great hospitality by Alexis!

Mi
Review №27

Close to home relatively good prices.

Ma
Review №28

Huge inventory. Excellent service

jo
Review №29

Very good. They even give me a 10% discount for been a veteran.😎👍

Al
Review №30

New

Jo
Review №31

Always find just the thing

Il
Review №32

People is very helpful and friendly

Ni
Review №33

* YOU CAN FIND ALMOST ANYTHING ABOUT VEHICULES & OTHER MORE STUFFS ... !!!

ma
Review №34

Excellent customer service.

Jo
Review №35

Very good service.

Jo
Review №36

Good

gu
Review №37

The clients attendance is not friendly and the waiting period is too long

be
Review №38

Good parts auto

Ma
Review №39

Good service

Ab
Review №40

Good service

ri
Review №41

Excellant service

Fi
Review №42

Slow and no one really knows about cars there.

Hu
Review №43

Great help

re
Review №44

Fast service

Fr
Review №45

Damaged parts

An
Review №46

Nice

Lu
Review №47

Ok

Re
Review №48

Ok

No
Review №49

Super

Lu
Review №50

Hard to get assistance

YA
Review №51

You always get everything and I love the system of how to work the guarantees I wish and the autopar from here would learn to give such excellent service

Su
Review №52

Super profecionales, me ayudadon a elegir mi bateria de mi carro y tambien el cabello Maximo me instalo la bateria nueva en mi vehiculo sin problema alguno. muy serviciales !

Ed
Review №53

Very good location ... reasonable waiting time ... efficient and cordial treatment of the public.Dont waste your time traveling from auto parts to auto parts, if you are from the area just get here. And if it is not in stock there is no problem since they send for it ...It is precisely what I need.And if its good for me, it can be good for you too ...

li
Review №54

I like Auto Zone and I have always found what I am looking for. Very good customer service

El
Review №55

Excellent service

je
Review №56

Very good service, good guarantees, prices are good. On the occasions that I have visited the store I have not had any inconvenience, thank you for your great service

Jo
Review №57

It is a terrible place to do any nonsense in the car or bus in my case I only had to make an alignment and change the brake pads and some other things in total what came is that they put many false services of 100 dollars each And since you dont know about mechanics, you have to pay a toston when in the neighborhood workshop they do the same to me for 200 and then the services you dont need are money for the employees to keep!

Mo
Review №58

Terrible customer service ... we know there is a pandemic and we follow the rules imposed by the store !! I arrive and stand in line because I know you CANNOT walk to the store to look for the products !! If, however, people enter the store and do not say anything, even more so they go directly to the clerk and attend him while one patiently waits in line ... ask for the manager and he never showed up .... They have 0 in customer service! ! Before they gave a good service ... now they dont serve !!

Ya
Review №59

There is no friendliness in the work environment of employees. The deal is tense to the customer

Jo
Review №60

Fast service

Ni
Review №61

Good, it has everything for your vehicle, the wait is a bit exaggerated and the employees talk a lot to each other and forget about the customer. Improve that area. Everything else fine.

Ec
Review №62

Attentive employees make it easy for you to find what you are looking for..🤗🤗

Ju
Review №63

They stop me at the entrance, they check the temperature and clean my hands (very good) but I was waiting 18 minutes, 7 clients and I was only going to buy Car Wash and rubber shine ... please ask what comes to buy, so you can orient the customer better, if it were pieces it would be logical that it would take more time ...

Fr
Review №64

Very good price and a very prestigious quality and brands of parts. Thanks for your attention. 🇵🇷😃👍

Ju
Review №65

Quick service, if they dont have the pizza, theyll get it for you overnight.

Br
Review №66

Great service

Mi
Review №67

Excellent service

Jo
Review №68

Very good employee and good Attention, very good prices.

Jo
Review №69

Forced one has to go personally because they do not answer by phone, their only desire is to sell and not help the client as it should.

Ca
Review №70

Everything from apothecary.

He
Review №71

This store is one of the most complete in tires and other merchandise

Li
Review №72

Fast dispatch online orders

Mi
Review №73

Very good

Lu
Review №74

Good treatment of your employees and you get all the pieces you need

ne
Review №75

Very good service.

Ma
Review №76

Great service

Ra
Review №77

Very well organized during this pandemic period.

wi
Review №78

Excellent

De
Review №79

Good service by employees.

jo
Review №80

Good courtesy service.

Je
Review №81

Tremendous service, poor security against covid.

An
Review №82

Good price

Oc
Review №83

Good service and good treatment.

Ro
Review №84

What you are looking for is there if you ask for it

Om
Review №85

Great service

De
Review №86

Where you get all kinds of parts for your car or truck and a wide variety of items for the maintenance of your vehicle

Fe
Review №87

Completely pessimistic, I went to help and what I received was not to my liking nor was it resolved. They should review the treatment of customers in that store.

Am
Review №88

Excellent.

Lu
Review №89

It doesnt always have what we need

Ma
Review №90

Great service

Ma
Review №91

Great service

JC
Review №92

To Answer One, Any Similarity With The PR Job Dept.🇵🇷 Is Coincidence.

Ju
Review №93

Well

ra
Review №94

They never answer the phone, Cervisio is pessimistic, I dont have problems with other stores, only with Hatillo, you have to wait a lot to pay because until they do not answer all of them, they dont charge the row of pieces, its the same as paying that happens in that store in the other stores no

Iv
Review №95

Friendly attention ..... guidance on product use ..... manager identifies with the client

Ra
Review №96

It is a very comfortable place

Ju
Review №97

The guarantees are lost from the computer but they buy and work well although they are little slow

Ma
Review №98

Auto zone d hatillo the service is terrible call x tel and the employee who attended me is a chattering abuser, he left me 32 minutes in lonea I have the screen shots and he did not want to attend me

Ju
Review №99

Very good and fast service and very respectful employees. Thank you

Lu
Review №100

Great service. Very friendly all

Information
39 Photos
100 Comments
4.5 Rating
  • Address:Carr #2 KM 86.5, Hatillo, 00659, Puerto Rico
  • Site:https://autozone.com/locations/pr/hatillo/carr--2-km-86-5.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A6628&y_source=1_MjYxMDgyNS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 787-820-2200
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–7PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Credit cards:Yes
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