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Marble Slab Creamery
5040 Hardy St #20, Hattiesburg, MS 39402, United States
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Marble Slab Creamery
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Bi
Review №1

I’ve been visiting marble slab since I was young, and it’s always been so good. Sadly… the past two years, every time I go, the ice cream is watery. It melted immediately. Bring back the delicious hard ice cream. Don’t know if the cooler needs to be fixed or what. I miss the fresh consistency of marble slab. PLEASE FIX BEFORE TOO LATE. Peace and love

Cl
Review №2

Very nice place, and extremely nice people. Excellent ice cream. Had a chocolate shake, much better than a fast food place or Baskin Robbins. My mom had some white chocolate ice cream, also excellent. The slab where they mix in the toppings is cool too.

Le
Review №3

Absolutely the best ice cream place in Mississippi. DELICIOUS DOESNT DO THIS PARLOR JUSTICEScrumptious-ly delicious 🤤

Mi
Review №4

There’s ice crystals in the ice cream, cones are stale, toppings are hard. Really sad because this was my fav ice cream place :/

iz
Review №5

The service was grate the cones were staile the icecreem was ether two biter or to sweet

A
Review №6

Store was closed when we went around noon. No signs were posted anywhere about being gone for lunch, closed for covid, etc. So we drove across town for nothing. Baskin Robins was good though. Just saying, leave a sign.

Ke
Review №7

Horrible experience!!!! I love marble slab but after today I will not be going back ! My husband and I took our two small children he got a shake and my kids both got a kids cup of ice cream i order a quart of ice cream to take home to our big kids as well as I waffle cone with the same ice cream. The guy behind the counter gave me my quart of ice cream and then two empty waffle cones. I explained two different times that I wanted. He still didn’t understand eventually we just left with a half filled waffle cone. I understand everyone makes mistakes but after repeatedly explaining what I wanted and still leaving without it after paying for items I didn’t want. I’m very upset. Marble slab is not cheep and I’m Very unhappy

La
Review №8

I took my daughter here not long ago for a mommy daughter date. I love this place, they are not super high priced and man is the ice cream is GOOD! The staff is so friendly and they dont get irriated when you take forever to decide what you want. (Yes I did that)Due to Covid, we couldnt eat inside, well that was just fine with us! We sat on the sidewalk eating our ice cream sharing some laughs and just having a grand ol time....seems as though others were enjoying watching us as well and wanted ice cream.....they got a lot of business while we sat and had our fun.

Ni
Review №9

Every time we go there the icecream is always half-melted :(

Ka
Review №10

Shakes were shocking good and filling.

Am
Review №11

There was a hair in my ice cream as I ate it right in front of the man working behind the counter and he didn’t even apologize that I almost ate a huge hair glop! He made me another one that was smaller and I still had to pay for it.

Ka
Review №12

Visited for the first time, the ice cream was good my little ladies were satisfied. Me? Not so much. My strawberry shortCAKE was good but $17 later there’s no cake & a TON of syrup. Not to mention my daughters ice cream was melting before it got to her hand. Poor girl seemed not to know what she was doing & no one cared to help. Even had to remind her to ring me up because she forgot. Not the worst but def not the greatest first visit.

Ke
Review №13

The Mango Sherbert is wonderful!

Co
Review №14

Employees were nice but almost lost everything when I walked in the bathroom.... 🤢 Not sure if he last time if was cleaned but yall gotta do better!!!

Ki
Review №15

Best ice cream ever

No
Review №16

Extremely gross in there. Dried ice cream all over the counters. Looks like it hasnt been cleaned in a couple months. Spiders are creating a home between the fridge and there counter. Sad to see this place go down hill. Really poor customer service as well.

Re
Review №17

My family and I were denied service because we didn’t have masks on. The guy who was working and who told me that he wouldn’t serve us without a mask wasn’t even wearing his mask correctly. It was hanging down below his nose. I tried explaining that the policy didn’t make sense since he wasn’t even in compliance but he was very upset and clearly just wanted us to leave. So, we did. We drove right down the road to Baskin Robbins wear they happily served us without masks and I thanked them for doing so.

Ja
Review №18

Do you like ice cream or shakes? If yes, then you cant dislike this place without some form of bias. Its literally milk, sugar and goodness in every bite with a range of flavors and toppings. That sweet cream? Bruh...

An
Review №19

Compared to similar style ice cream shops I was really impressed with Marble Slab! The prices were reasonable and the unlimited topping mix-ins were quite nice. The staff was helpful and handled our groups very well!

Ki
Review №20

The ice cream was good and the ladies were nice.

Be
Review №21

I was just in the marble slab and it was the worst experience I’ve ever had in the food industry. The lady working today was the rudest employee I’ve ever met. She was screaming at my kids to pick a topping, you’re not suppose to yell at children. You could tell she didn’t care about her job. All the other customers in the store had the exact same reaction on their faces. I won’t be returning to this shop. NoRmally my experience here is great but the past two times I’ve been this lady has been the rudest. If I could rate this store a 0 I would.

Ja
Review №22

Great ice cream, I suggest the red velvet.

Jo
Review №23

Very friendly employees. They are one of the few places that make cream cheese ice cream correctly, absolutely delicious and the best!! I get cold stones the pie who loved me, cream cheese ice cream, oreos, Graham cracker, and fudge. Cant get enough!

be
Review №24

Loved it. Such great customer service . The two young ladies were so kind and generous. Definitely will come back ! Thank you for making my night a thousand times better .

Ta
Review №25

The staff here is awesome, and the store is always clean. I love their condiment sections you can add to your ice-cream. I wish they are able to add more Yogurt options in the future.

Ro
Review №26

Nice place, friendly staff, and the ice cream was great too. I recommend the place.

PR
Review №27

My family had a good time. GOOD ice cream and works was nice.

La
Review №28

Delicious ice cream, huge portions! Like always its amazing coming here!

Ma
Review №29

First off I just want to say that we didnt even eat there.When we walked in the guy at the counter just stared at us. Then when we started looking at the ice cream flavors we noticed that they were all 90% melted. We left right after we saw that. I would also like the add that this guy never said anything to us the whole time we were there, and we were the only ones in the store.I loved this place as a kid, thats the only reason I gave it two stars. I just hope it isnt always like this.

De
Review №30

Delicious ice cream! Many flavors to choose and all good.

Sa
Review №31

I didnt get what I came for not good

Ad
Review №32

Love the home town ice cream shop feel ice cream is amazing red velvet is my favorite manager is really nice

Ky
Review №33

Good experience over all and the people making the icecream were really amazing and funny. I will come back again.

El
Review №34

All the times we went here we had good ice cream, however today officially ruined the relationship between me and this creamery. No flavor in the ice cream. NONE! Dirty store to.

Wi
Review №35

The ice cream is good and the service was excellent. Seems like a Coldstone knock off. I was impressed that you can have unlimited toppings.

To
Review №36

Very friendly service! Gannon was very helpful and sweet while we were ordering. The ice cream was delicious!

Br
Review №37

You have two jobs. Not stare at you customers awkwardly never speaking and to serve ice cream. Great tasting ice cream but terrible service. I cant emphasis how terrible the service is.

Sh
Review №38

The service wasnt like it used to be. Seemed very commercialized, not personalized. This franchise had lost its hometown charm, to say the least. The product was still good but sometimes not matter how good a product is, it doesnt matter if the service isnt there to back it up.

ae
Review №39

Custom icecream just for me?? AND a wonderful staff??! Sign me up! Love going here ❤

Sh
Review №40

Tons of flavors. I got a...kinda praline mixed with coffee blend (cant remember the names). It was really good

Ja
Review №41

We were served melted ice cream and the milkshake was the consistency of milk.

Ei
Review №42

The employee that served us was very nice anaccommodating. He informed us that they were also on the delivery apps. Very helpful and cute location to sit and eat your icecream.

Sl
Review №43

Last night was my first time visiting The Marble Slab !!!!! There were two employees who nicely greeted me when i walked in. Although the prices are a little high it was worth the buck ! Will be going back soon.

Mi
Review №44

Ive been going to this place as long as I can remember and Ive always loved it. Always have great service and the icecream is always amazing!

Ja
Review №45

I experienced some of the best customer service ever today at Marble Slab provided exclusively by Dave and Jacob of the Hattiesburg location. Superb ice cream with even better service!

ci
Review №46

The blonde with curly hair was not in the front when I walked in and was rude the whole time that I was ordering.

Ta
Review №47

Expensive, too much money for the small amount of ice cream. Very clean facility. Parking good

Sh
Review №48

Great coffee ice cream with almond! Please consider sugar free options!

Ti
Review №49

Great tasting ice cream! Plenty of toppings to choose from.

Pi
Review №50

Homemade ice cream with FREE TOPPINGS!!! WOW THE CHOICES ALONE WILL MAKE YOU SMILE! CUSTOMER SERVICE IS 6 STARS!!! Felt warm and welcomed from the moment we walked in!!!!

Ki
Review №51

Customer service was awesome very friendly and helpful. It was clean and they have theBest homemade ice cream ever!!!!!!😘😍😍😍👍👍👍👍👍👍👍👍👏👏👏👏👏👏👏👍

Ju
Review №52

Staff wasnt inviting. Stared a little too much, enough to make someone uncomfortable. Other than that the ice cream was good.

Br
Review №53

Great service and selection. Our preference for ice cream in Hattiesburg.

Sh
Review №54

This has got to be the best ice cream on the planet. I will recommend this place to anybody.

Mr
Review №55

Probably the best Icecream in town!

La
Review №56

Very friendly server helped my friend and I. I love this place

Co
Review №57

Line was so long and slow we couldnt actually get in. During the rare times you dont have to wait 20 plus minutes its really good though*Edit: on second thought, I guess the line does say something about the ice cream*

Mi
Review №58

Great place to sit and enjoy your ice cream

To
Review №59

Great tasting premium ice cream. When its busy is very busy especially Sunday afternoons and Friday nights.

Ta
Review №60

Best One I been at so far but sometimes they run out of ice cream and dont have them in stock

Br
Review №61

Fudge wasnt hot and kinda pricey

Sh
Review №62

The best ice cream and choices for kids is the best.

He
Review №63

Love the flavor selections and possibilities.

Da
Review №64

Stood in line for 20 minutes the only employee working was taking to his friends the whole time. I thought I would get the same service as the one in Gulfport.

As
Review №65

Great ice cream and quick service!

La
Review №66

Got great service and patience and great ice cream close to closing time!

Ka
Review №67

Love love love this place, awesome ice cream

Ja
Review №68

This place is one of the best. Its not really cheap but its definitely worth it.

sc
Review №69

For some reason when you order a cake online it doesnt actually send the order to the store. It sends it to their old manager who no longer works there. The employee gave the indication that it has been that way for a while. So I was unable to get the cake I ordered for my wifes birthday. I was forced to buy a cake from their freezer and when I asked for a discount for my inconvenience I was offered a whole $2 off. That doesnt even cover taxes in Hattiesburg. They also didnt have any small cakes so I had to buy a medium cake when I only needed it for 3 people. Finally, when I asked if they could just write happy birthday on the cake I was told the decorator was not in. So I got the wrong cake, was not offered any kind of meaningful discount, and couldnt even get it to say happy birthday.

Do
Review №70

I love their ice cream and toppings!

Ri
Review №71

Great ice cream, but an eyesore. Also has nasty restrooms.

Ho
Review №72

Im an ice cream junkie.. I love this place more than 32 degr8

DC
Review №73

Amazing! Would highly recommend the Red Velvet!

St
Review №74

Delicious ice cream and so many flavors

Do
Review №75

Great place to get fantastic ice cream.

La
Review №76

We went to get $3 off our ice cream on free ice cream day, downloaded the app like we read to, found the MARBLE SLAB coupon, and when we got to the counter they told us they only accept printed coupons because they dont have a scanner. I dont understand how a franchise is that shitty. I will never come back here.

Ja
Review №77

The service friendly& the ice cream was delicious!

Ro
Review №78

Good ice cream

H
Review №79

Homemade ice cream at its best.

Bo
Review №80

Its a marble slab, but it is so good

Ch
Review №81

Always great and friendly service !

Be
Review №82

Amazing ice cream and great service!

Am
Review №83

The ice cream is perfect !!!!! Red Velvet is the best flav.

Sh
Review №84

Felt unwelcomed. Please dont visit.

Mi
Review №85

Always clean and the ice cream is fantastic.

Fe
Review №86

Best home made ice cream

Aa
Review №87

Always great service and ice cream

Sh
Review №88

Really good ice cream. Expensive, but really good.

Jr
Review №89

Great banana split

Mi
Review №90

People here are super friendly!

Da
Review №91

Great service, great taste!

Vi
Review №92

The best ice cream on hattiesburg

Ma
Review №93

Best ice cream in hattiesburg

Ty
Review №94

Excellent service!

ch
Review №95

Love the ice cream

KE
Review №96

Wonderful as always !

La
Review №97

Icecream to die for

Su
Review №98

Good ice cream

Pa
Review №99

Love this place.

Di
Review №100

Favorite Ice Cream!!!

Information
55 Photos
100 Comments
4.3 Rating
  • Address:5040 Hardy St #20, Hattiesburg, MS 39402, United States
  • Site:http://marbleslab.com/
  • Phone:+1 601-264-1006
Categories
  • Ice cream shop
Working hours
  • Monday:11:30AM–9PM
  • Tuesday:11:30AM–9PM
  • Wednesday:12–9PM
  • Thursday:11:30AM–9PM
  • Friday:11:30AM–9PM
  • Saturday:11:30AM–9PM
  • Sunday:11:30AM–9PM
Service options
  • In-store pickup:Yes
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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