Big George helped me tremendously. He was very knowledgeable and attentive and made this one of the most painless and easiest appliances purchases ever. The store was well laid out with a good variety of merchandise. I did some research and comparison beforehand but the savings that I got on my purchases were great. Thank you PC Richards and Big George. You have a repeat customer here!!!!!
Salesman Brian W and manager Alex helped me choose a gas dryer that not only suits my needs but more importantly, fits on my laundry room. They also offered the best possible price and free and speedy delivery. I highly recommend P.C. Richard and this location specifically.
We had a very pleasant experience with PC Richards with our salesperson Joe Q. Joe was extremely knowledgeable on each product we purchased. Joe possesses excellent communication skills and professionalism. He was patient and attentive to all of our inquires and concerns. He ensured proper coordination of multiple deliveries with ease and always made sure each delivery went well and was accurate. Joe also communicated well with my cabinet maker always in a timely fashion. He kept us updated with sale prices on my products that we had to wait for. In conclusion I want to express our gratitude to Joe for his commitment to customer service. Going above and beyond at every step of this process.
We bought a washing machine about a month ago and absolutely love it!! Jamie C. was an amazing salesman! So patient and helpful, knew his stuff and really cared about helping us out!! We are now going back to get a refrigerator from him!! You’re the best Jamie! Thank you!!
Alex was awesome thorough and knowledgeable he was very helpful and friendly. We got two computers and were in and out in no time. The other salesman was helpful with the rebate and the selections and knowledgeable as well. Thank you guys!
Jason provided me a great customer experience for the purchase of my mattress.
Ray was amazing to work with! He is very helpful and knowledgeable, as well as funny and a pleasure to do business with. One might say Ray is the next best thing since sliced bread. Syed was also amazing to work with! He is very patient and respectful, as well as knowledgeable and fun. I will continue to do my shopping here!
Jamie is the BEST! Always takes care of us whenever we need anything. The main reason I continue to come back to this PC Richards. Thanks Jamie!
I had the BEST experience working with Alex! Alex is not only highly knowledgeable about each and every aspect of how the process works, but he also knows how appliances work and his delivery of information is with the utmost patience and respect. Alex walked me through replacing an antique wall oven with an updated model plus he did the research finding the right one. He set up all the appointments for survey and delivery date and explained the finer details about choosing the best warranty.Alex offered a rare experience these days of feeling like a valued human being that is also a customer which is greatly appreciated.
Great experience here. Manager Ray was tremendous with helping us find what we needed and worked with us on every part of the purchase. From now on Ill come here first before any other store. Nice to deal with people who know what they are talking about and are polite and super friendly. Not to mention the best looking sales staff on long Island.
Was in PC Richards Hauppauge location today Jamie helped us ! Made it quick and easy! He was very knowledgeable! Will only be coming here for all our appliance and electronic needs! Thank you Jamie!
Ray and Brian were really helpful with my order. Definitely recommend coming in to purchase with them 👌🏽👌🏽
Alex was great, he help us to my family all the time
Alex was amazing. Got me in and out of the store and went above and beyond for me. Highly recommend him.
Jason helped me out with a new refrigerator! Great service & very informative!!
Alex was great my family and I go to him for everything
Jamie was great !! He helped me with 2 portable air conditioners. I had no idea what I needed for the room size that I had. He was knowledgeable professional friendly and extremely helpful I will not go anywhere else for any of my appliances! Thank you Jamie
Great experience today with Jason! Seamless purchase of a new washer and dryer. He was so knowledgeable and dealt with all my questions! Highly recommend!
Jason helped me out with buying my new Dryer. Gave me a fantastic deal. Always very courteous and a pleasure.
I drive 45 minutes away and pass 4 PC Richards on my way to come see Ray, Big George and Bryan. These guys are amazing! The customer service at this store is incredible and they are always able to troubleshoot any issues I have. They ALWAYS BEAT everyone price. They are extremely well versed with knowledge of their products and are extremely patient. Come see these guys and don’t waste your time at the other stores, they deliver. ⭐️⭐️⭐️⭐️⭐️⭐️
Warren is a good friend of mine and he has taken care of us for over 30 years. I have only been dealing with him and he is fantastic. We just bought a refrigerator. His service is excellent and he always does us right. Highly recommended. There is none better. Thank you Warren!
Jamie has been our sales representative at PC Richards for 15+ years! He’s the best! Go see him.
Alex is awesome, has been dealing with him for 3 years and it’s fantastic services, delivery is quick and the prices is always right
Jamie was the best in the happauge store, I will never shop anywhere else for appliances or electronics, extremely knowledgeable and helpful, 5 stars!!!
Alex was a pleasure to work with. Honest, knowledgeable, and patient. Thanks for setting us up with a new TV and sound bar!
My sales guy Alex was awesome and very helpful with my computer needs plus he went above and beyond to fix my problem recommend him totally
Ali provided us with exceptional service. We keep coming back to him to purchase more products. Excellent customer service and also guided us on how to select the best product that could fit our needs
Jancy was great. Very helpful. The greatest thing since popcorn. Will definitely be back to see her again for my next purchase
We just purchased a new dishwasher after our old one was repaired one to many times. Jamie C, went out of his way to show and explain the functions, on what dishwashers that were available, to my Wife. Our next appliance purchase will be at PC Richards in Hauppauge with Jamie C. making the sale.
Went to pc Richard for a refrigerator, got delivery within 3 days which is almost impossible right nowAlex was great
I will never shop here again absolute abysmal customer service. Bought a stove in March of this year and a shock is emitting from the stove. They sent someone and said it was electrical. I hired an electrician and he confirmed stove was not grounded correctly and a electrical leakage is taking place. Went back to PC Richards and they want nothing to do with it. Been shopping here 20 years and this will be the last thing I purchase!
Alex has been great, Me and mz family have been dealing with Alex and the last tv was awesome, go to him
As always, Ray was extremely helpful and knowledgeable! No pressure, listened to our needs and made the process painless!
Been shopping with Jamie now for years and have purchased numerous appliances with him. He has always been fantastic and I wouldnt shop with anyone else.
Luogui and alex ws really helpful and knowledgeable with matresses.
This is the second time we have come to work with Jamie. During the lockdown he was very helpful with getting us set up with the ring system. This time we had a difficult situation with an old size in wall AC unit. Jamie found a solution and made it work. He found a solution that worked in our budget! Thank you Jamie. He definitely listened to what we wanted and our concerns.
Jason and George were a great help with placing the order for our new stove!!
Jamie assisted me with a purchase of a recliner for a special needs individual and took care to ensure all specs were met! He really cared about providing a great sales experience.
Very pleased with my experience today at pc Richards! Ali went above and beyond to helps in anyway possible, we finally bought our dream appliances for our new kitchen after months of looking for a good deal!
Had a really great experience here! Jason the salesman was super helpful and informative! I purchased the LG washer dryer tower and he suggested checking out the pure clean washing companion and I was sold instantly! My mom also wound up purchasing one. Every salesperson in this store is very friendly and takes their time with you!
Great service jancy was very informative and helped me get the appliance I needed.
The customer service is amazing!! Peter and Eric were very professional and knowledgeable. They went above and beyond answering all of my questions in regards to the appliances I wanted to purchase. It was a pleasant experience and I will definitely be a returning customer!
This is a great store. Very helpful Brian was great
Luigui is a great guy always helping me out with any needs I have. Great guy. 10/10
Went to P.C. Richard for a coffee maker and some filters and I ended up buying a mattress( Alex took me to get the receipt and I saw the had mattress) I started looking at the pillows and Alex explained everything to me, the difference between mattress and pillowsMy mattress was 20 years all and i felt like a rockBut alex went above and beyond on everything and gave me the best deal ever
Best store Ive been at Luigi helped me out fantastic with my water filters
Picked up a Generator, Ray was very helpful helping me with an on line order . Went out of his way to make sure I was happy and satisfied . I will definitely come here again .
Ray was an absolute pleasure to work with! So helpful and patient. Will definitely come back for anything else that we need!
Syed was great . I always get my appliances from him.
Jancy was amazing. She took care of everything we needed, never let us have a single question unanswered. PC Richard is the only place we shop.
Jamie is the best! Will never go to anyone else. Takes care of the cops!
My family has been coming here for years, whenever we need something, PC Richards Hauppauge is the first place we come to. Our salesperson Jamie is a wonderful man, always on top of his game. Do not hesitate to drop by this location. You will not be disappointed.PS ask for Jamie
Great experience! Very professional and low prices. Jason was very helpful
Ali was knowledgeable, patient, resourceful and extremely helpful in assisting me with purchase several appliances this week. Thank you very much Ali! I will be back for future purchases.
Had a great experience at the store today with Luigi. He was very helpful and knowledgeable!!
Came in last week searching for a couple of stoves, fridges and washer and dryer machine. Jaime was very happy to help my bf and I. Showed us a few machines that stuck out to us. I wasn’t convinced yet since I like to compare prices but Jaime was always calm and assuring he would be there for us. We had to return back to Jaime bc he was very knowledgeable, experienced and friendly. Jaime helped us choose the best machines according to our preferences and saved us a ton of money compared to other places. Thanks a lot Jaime !
I wanted to give Jamie a big thank you for helping me out. I always trust him with his recommendations, he is very knowledgeable. I ve been coming here for years, and i refuse to go anywhere else. Do yourself a favor and visit this PC Richards ( dont forget to ask for Jamie )
Luigi I and Alex was great excellent service. For the fridge and stove
As soon as we walked in Jason was able to assist us to help us pick our all of our new kitchen appliances. The store manager Bryan was also a very helpful and gave us discounts! Highly recommend this store!
Came back to see Jamie really helped us out. Has very great sales experience and makes you feel comfortable. He wasn’t forcing anything on us he let us get creative. Will tell all my friends about this store after this experience.
I had a very pleasant experience purchasing an air conditioner this afternoon with Eric and his manager. Not only was Eric polite and knowledgeable, he was verycooperative.I wouldnt hesitate to to return Eric for anything else I need.
Luigui was quick and helpful and I was in and out in 15 minutes. Very easy purchasing experience
Jason helped me out with washing machine. Fast and easy!
GREAT SHOPPING EXPERIENCE WITH JAMIE TODAY!! HIGHLY RECOMMEND YOU GO AND SEE HIM TO TAKE CARE OF YOUR NEEDS!!!
Warren was a great rep and helped us out with all of our appliances for the kitchen. He was very friendly and helpful. We also worked with Ray when getting a TV. He was super insightful on the great deals and needs for a TV. Will definitely come back!
Outstanding service. A family member recommended we see Jamie and he was a terrific help. First class guy. We are renovating our kitchen and needed to replace all our appliances and Jamie helped make the whole process so easy.
Great staff. Ask for Alex. So helpful and knowledgeable
Alex was very knowledgeable and help me with what I needed.
Bought a dishwasher today from JAMIE CHIARAVALLE and he hooked me up ..great guy answered all our questions very knowledgeable and id go back there again
Met Jamie today, amazing service. Will use him from now on!!
Jason was great! He was not pushy and researched to find the best product to fit my needs
Thank you Ali! For the great shopping experience Ali was very patient and helped me with my purchase I will definitely be calling him again for any future purchases!! Cant wait to receive my new kitchen appliance.
This store is always top notch. Any questions or needs you have they are always there to help. Brain and Alex were a huge help.
Alex was super knowledgeable and helpful. Super easy buying experience.
Jamie Chiaravalle Is so helpful and knowledgeable about everything in the store and gives comparison to all models especially with pricing and warranties, it is always a pleasant experience, he is not a pushy salesman like at other places. Thank you Jamie
Jason was an excellent salesperson. We are very happy with the service.
The main reason for this rating is because the store Mgr Ray was Superb. I went to replace my microwave which had blown out and he in a matter of seconds found the old model and went to the replacement model. We ordered it and now its in its way. He was very courteous, knowledgeable and most importantly his customer service was impeccable. A great experience it was worth the time and trip to the store.
Really good salesman (yancy)Got me what I wanted immediatelyMade my experience easy
This is by far the very best PC Richards Ive ever been to. The Service is exceptional. Jason by far is the best sales associate Ive ever dealt with. He knows all there is to know about Electronics but especially Televisions. He can break down the differences between them all to tailor exactly what fits for you. He was extremely helpful getting me the best deal on a state of the art Television and Sound Bar. The Supervisors were excellent as well. Caring and quick to help find a solution to my inquiries. Peter and Ray were very friendly as well. Go to this PC Richards. This team sets the standards extremely high
Jason did a gr8 job. Helped me with a gril, TV and a washer/dryer. Very helpful, thank you Jason.
Alex is always great with usHelp us all the time
We can’t say enough about Jamie Chiaravalle. He was so helpful and so knowledgeable about the Samsung refrigerator we were interested in that it made it an easy process to purchase it. We didn’t need to go anywhere else we completely trusted Jamie. We will only be going to him for our future appliances, and we will highly recommend him to our family and friends. Thank you so much Jamie!
Jamie made my shopping experience so pleasant !
I’ve been here twice due to a recent move and everyone I’ve met has been so helpful. Jamie had great advice - Go ask for Jamie when you are at the store!!
Had a great experience with ray the manager, he did me justice on my purchase.Definitely coming back to see him!
Jancy did a great job at helping us find what type of washer we needed.
I had the pleasure of working with Peter on finding the perfect AC for my daughter and was very helpful on finding what I exactly wanted! Excellent customer service
Pete is the best... Honest and very reliable
Luigi was great help wi to my AC
I was coming this store for Ali and now I met with Eric, you guys both are greate
Looking for a microwave and Eric went above and beyond for us. We did see the color we was looking for and while we was talking he was looking online without us knowing, and found one and for a better price. Excellent customer service and attention to detail. Eric is an asset to the company.
Wonderful, attentive & knowledgeable service given @ this location! Thank you to Alex for making it such a great experience! Very knowledgeable of the specific item i was looking for. Any questions or concerns he made sure to explain! Alex is for sure your go to person!
UPDATE 6/9/21: Bryan ordered two ACs for me and they were installed today. All went well, and I really appreciate Bryans personal service after the initial difficulty. Very pleased with how this all turned out.Horrible experience (see below for updates). I ordered a survey so a technician would come over to measure my AC opening and tell me the correct AC to purchase. He was supposed to come today. I was told last night that he would be here from 2:15-6:15. Today the technician calls in the morning and says he will be there between 3 and 7, and that he has 9 ACs to install. By 6:45 he wasnt here, no phone call, so I call the 800 number and am told the window switched to 4:15-8:15. I called the manager, who said if the guy doesnt show up, I could reschedule for the following week. I dont think so! 8:30 and the technician isnt here. Tomorrow Im calling to get a refund of the $27 I paid to have this done. If they cant respect my time, Im not giving them my business. I had to cancel an appointment I had for 7 p.m., that I was looking forward to, because of these guys.UPDATE: The installer called at 9:45 p.m., very apologetic, to ask if he could come over (No!!) He said they did 11 installations that day. So I was an afterthought to them, obviously.UPDATE 2: The salesman at the store who had booked the survey heard about what happened and came over personally to take the dimensions at no charge. Hes going to work with me to get the correct ACs installed (which will hopefully go smoothly). I was happy with this and glad the store made amends. Ive increased the original one-star rating to three stars, for now.
Very happy with the service here. My friend told me I MUST see Jaime and my friend was right! Jaime helped me through the whole process, never rushed me and told me all the information I needed to make the right decision. It is hard to find knowledgeable staff like this at the big box stores.
Bryan helped me out with one of my orders for a kitchen set today! Personable and excellent service! Thank you so much :)
My experience was great, the manager Ray offered amazing customer service and gave some amazing suggestions. Super great experience, would recommend to anyone!
Meet Jamie today great sales person. Im a sales person and dont like pushy sales people. He is great helped us so much highly recommended Jamie.
I have been buying all my appliances from P.C Richard in Hauppauge for close to twenty years. The customer service I receive from Jaime C. the sales agent, is second to none. When dealing with him and PC, I know I am all ways getting the right item for my needs and at the lowest possible price. I always brag about my experiences there, they are not easy to find in this day and age.