Great people, great prices, always super friendly and easy to work with. Store is always clean and there is always a wide range of items to chose from. 10/10 would recommend.

This has got to be the nicest pawn shop Ive ever been in friendliest people Ive met in retail too 10/10 would recommend!

Purchased an Xbox from flatlanders a week ago. One week. Called today because after using it 2 times, it quit working. The response from flatlanders? “Sorry that’s your loss” - I guess he’s correct. It IS our loss and our mistake for trusting that our son would get more than 2 uses out of an Xbox. Yes, it’s a used item. Yes, it’s a pawn shop. But seriously? Oneweek and a “sorry your loss” is dirty business. Incredibly disappointed in the customers service.

Bad service crooks . I brought in somthing worth two hundred dollars . After I checked multiple places all the same price . I asked for fifty dollars to pawn it . He said I can do 40 . Bad additude dirty shop . Nothing of real value dont waist your time here . If I could give negative stars I would stra

Friendly, great services and prices! Would recommend and would do business with again!

Bought a item for these gentlemen here at flatlander pawn they were very helpful in the way i was able to purchase such item 10/10 would buy from them again

Ive always been treated nice at this store. Good people to do business with.

The guys were extremely helpful. Fair prices. Highly recommended.

I think that there professional,courteous, and a good pawn shop. Ive been to pawn shops nationwide and although some people give negative reviews, they dont understand how pawn shops work apparently. Its a business that help people that need money and 10% is better than scamming payday loan companies. Im glad that there in Hays and I appreciate there services.

Worst customer service in town by a bigger girl named Lauren I think. Very rude wit unreasonable prices and she doesnt take very good care of the store. I recommend going somewhere else. Do not go here!

Worst service in hays. Ur better off selling online. Stay away from this pathetic place!

Always treated us great. I bought my first gun through them and was a very good experience, also I sell all my gold here since they give the fairest price in town.

Im gonna miss that red guitar

Ive been told 4 times in a row that they cant do loans because they dont have money. the last time i tried my friend had just picked up his guitar which he paid cash for per their policy and was walking out as i was arriving and was still told they couldnt help me because they didnt have cash to loan. These people are unprofessional and I would even go as far as to say lazy. A 10 dollar profit isnt enough for them/worth their time so they turn it away. They watch way too much pawn stars and are waiting for someone to walk in with an original Declaration of Indepence so they can offer them ten dollars for it and then try to sell it for 5 billion as if there arent other copies.

They are known for buying stolen property! And do not follow any of the ethics, of a reputable Pawn shop! They were mean and nasty to my wife, yelled at her and told her to get out of there store! So my wife had to wait for the police to go get ours and another business’sStolen property! So if you had something stolen from you Id look there first, then call the police with proof! You will get a nasty attitude from a employee but you will get your heirloom or livelihood back!

Laura is rude n horribly ridiculous to everyone! Dnt go here especially wit her there now. She cnt even clean rite. Tripped over a shovel she should have hung up o put on a rack. PATHETIC N LAZY SERVICE!

Clean store, fair offers and good people to work with. I would definitely go back.

They dont give u what its worth n they rip people off so badly. Something better needs to come to hays and this place needs to go out of business for what they do to people.

These people take advantage of you if you need a loan or some money for merchandise. The loan I got for some jewelry was ridiculously low, and when my property was about to be forfeit, they only called to remind me the day before. Id say these people stay just within their rights as a loan-sharking business, and really have no other concern for people beyond making money off of them. Ruthless, sell your stuff on e-bay.

Products priced to high for their quality.

Great place good and fair offers on my stuff

Wow, way to go Flatlander, take advantage of a sick man with a heart condition.... I can only say the this place is a den of thieves and had I any choice other than to be robbed at pin point, I would have done so....

What a horrible place I was just standing and listening to people being ripped off they should be shut down must be paying someone off

They dont give u what it is worth

Hello everyone

Not a good place