My wife and I opened our first laundromat in March 2020. Not the most awesome time to start a new business to say the least, but James Cline at WSD was there with us every step of the way and continues to play an active and engaged role in our business. It was clear from the start that James wasn’t just a sales guy. He was genuinely interested in seeing our business model come to fruition and succeed. He patiently went through tons of iterations of store layout and design with us, even on elements that had nothing to do with the equipment WSD was selling. He shared his experience and advice throughout the entire process and was crucial to our success considering we had never owned a laundromat previously. James connected us with other like-minded laundromat owners, connected us with an outstanding installer (Harry Bourassa @ Equiptech Services), and has remained engaged with us coming up on a year after we opened the new store. Between James and Harry, I felt like I had business partners in a pretty overwhelming new business venture that I was taking on alone. We’ve had minimal issues with the new equipment and we we have needed support, James has been quick at getting WSD service guys out to our store. Again, the guys at WSD have really stepped up as partners to us in our business. Awesome job.

Take three call, two different persons. No answer to my quote & information, service worst than any other equipment supplier I deal with,

Purchased all new Dexter Equipment from George Morgan. He walked me through the entire process of opening a new Laundromat from start to finish. Now that my store has been opened the Service Manager Dave and his service techs Eric and Patrick have been a huge help getting me up to speed with all the new machines. Definitely recommend!