The technician with Five Star Heating & Air Conditioning was amazing. He was on time and professional while also being personable. He found that our system could not be saved and explained all of our options in great detail. He got us scheduled for next day installation and helped us with finance options. If all of the technicians are as great as him, we will continue to use Five Star Heating & Air Conditioning for all our future HVAC needs.
An outstanding competent team to deal with from Five Star supervisor who closely explained all our new furnace and air-conditioner options to the installation team who worked most efficiently to complete the job on time. Great follow-up of relevant paper work. I will definitely have him come out in the fall to service the furnace!
I am very happy I got a second opinion from Five Star Heating & Air Conditioning. My dad recommended them so we called before going forward with a competitor’s proposal to replace our furnace. Turns out we only needed a small part instead of a entire new furnace! 5 star, thank you!
The techs are great. Each time they came to my house, they were professional, efficient, and then took the time to answer my questions about the new equipment they installed. Their prices are fair, and their service is amazing. 5 stars!!!!
I contacted Five Star Heating & Air Conditioning thinking that I needed a new blower motor because the furnace was making a clinking noise. Everything online said it was the motor. They came out to diagnose and actually talked me out of replacing the motor. Did some preventive maintenance and said the furnace was in great shape. Charged me a reasonable amount for their labor and left. The technician was very honest. Will definitely continue to use Five Star Heating & Air Conditioning again.
My AC stopped blowing cold air late Saturday night and found the condenser wasnt running outside. Called Five Star Heating & Air Conditioning on Monday morning and Neil was quick and fast and got me back up and running in a couple hours. Staying in has never felt better. Call them. You would never go wrong!
I am very happy with the diagnostic service that I received from Five Star Heating & Air Conditioning. The tech was very professional and explained what he was doing on the checks of my 3 AC units at each step. He was also able to determine the issue right away he the fixe them nicely at amazing costs. 5 stars!!!!
From the first person to the last person that Installed our new system has been top notch. I appreciated that the quote and the install were in synch. No surprises, even though the job required some extra labor. The system cools wonderfully and I was very satisfied by the level of service. I could not have asked for a better team of workers. Always pleasant and very respectful. I will never use anyone other than this company in the future!
These folks inspected our entire heating and air conditioning system and the experts recommended a complete upgrade of equipment. They did the job perfectly and we have been highly pleased with their efficient services. 5 stars!!
The techs from Five Star Heating & Air Conditioning was amazing to work with! Showed up when he said he would and completed the work in a timely manner. He was very professional. I trusted their work and did not compare pricing with other companies. 5 stars, recommended highly.
Neil explained the issue I had with my drain line out of my AC. He identified where the primary drain line was clogged. Unfortunately, it was said to be a plumbing issue due to drain line clogging at the master bathroom sink so I ultimately needed to resolve it myself. Great advice on preventative maintenance and issue resolution.
Five Star Heating & Air Conditioning Technicians arrived at the beginning of the window for the visit. They wore masks, shoe booties, introduced themselves, and answered my questions before they began the maintainence visit. The work was methodical, thorough, clean. They found and repaired a loose duct. They checked the ducts, filters and discussed the schedule to chnage filters. I highly recommend Five Star Heating & Air Conditioning and I look forward to working with them again! Thank you for very good service!
I recently had Five Star Heating & Air Conditioning come out and address a major cleaning problem with my air conditioning unit. Scheduling the repair job was an easy process and they were very accommodating. I cannot recommend them highly enough.
We discussed my problem, and they had someone to my place at 1pm on Monday. By 2pm on Monday, my air conditioner was up and running again. I had an idea of what the problem was, and the tech agreed with my diagnosis which - once again - showed great customer service. The cost of the repair was also exactly what I thought. Awesome.
Upon arrival Neil had his mask on and was cognizant of social distancing. He quickly diagnosed the problem after testing (Condensate Pump) which he replaced, checked my AC units, noticed my refrigerant for both was low so he topped them off. Would definitely recommend them for any repairs or system replacement.
Called them in desperation when my 30-year-old furnace died and was pronounced unfixable by another HVAC company. The owner came himself to inspect the situation. He was able to get the old furnace running, so we had heat for the several days that we had to wait for a new unit to be installed. The install crew from Five Star Heating & Air Conditioning were prompt, professional, courteous and thorough.
Five Star Heating & Air Conditioning company is very efficient and professional. Always provided very prompt service and high quality of repair with very reasonable prices. Very clean process and very reliable. Easy to deal with and all of their technicians are very pleasant to answer questions. Thank you so much!
Fantastic service! We needed a new furnace after moving into a new house. The technician rogers was so meticulous and thorough about the installation of the new furnace. I would highly recommend it. And we will be using Five Star Heating & Air Conditioning for our A/C in the spring.
Very professional. The technicians showed up when they said and did a great job. They were in and out quickly. And kept me updated along the way. They were very knowledgeable and professional. Highly recommend.
Neil came and fix my unit in a quickly and efficient way. He was friendly and very knowledgeable. Im confident that not a corner was cut here. Neil takes pride in his work. Ill work with him again!
Five Star Heating & Air Conditioning is our best bet in all our heating and cooling needs. Joe came the same day our air went out and was very professional and courteous. He gave us his honest opinion, was a great pleasure to deal with and I highly recommend him.
This is great service company. They have always serviced my furnace and air condition with professionalism. Yesterday I called them concerned about my water heater and it has some rust on the bottom. After asking questions including the age of it, they told me it could be some surface rust from moisture on the outside of the tank. The tank will start to leak water if it were rusting out and I should wait before replacing it. Thanks for being a honest business.
Dan was spectacular. His incredible attention to detail was refreshing. He explained everything in easy to understand terms and was so easy to work with and and honest about what I really needed. Unlike the two other companies I spoke with who kept telling me I needed their most expensive furnace in my little house. We will ask for him by name!
Five Star Heating & Air Conditioning were good in responding and sending out technicians to resolve my problem. The technicians arrived on time and got things working very quickly.They were able to repair the water heater without having to replace the whole tank. Would definitely recommend them.
Five Star Heating & Air Conditioning has been great. We are selling our home and before an open house one of our units went out. They fit us in as an emergency repair and fixed the problem quickly before the open house with time to spare. Our technician, was very nice and worked quickly to solve the problem. Thank you so very much!
My service experience with Dan of Five Star Heating & Air Conditioning was exceptional. He diagnosed the problem with my A/C unit right away and resolved it right away. He explained and showed me what was wrong, gave me good preventative advice and was honest and fair with the pricing. I definitely appreciated his expertise and knowledge