user
Helena Import Repair
1311 Birch St a, Helena, MT 59601, United States
Appearance
Helena Import Repair
Comments
Mi
Review №1

Helena imports is the best. Kyle is polite and professional would definitely recommend to others

Ch
Review №2

If you want a mechanic that cares more about getting the job done right look no further. Kyle did extensive work on my subaru, and uses only OEM or better parts, and even fluids. Evn if a part is technically right and will work(meaning its approved for, but not to the same specifications as OEM), its not used. Import auto also has an excellent warranty to back it all up.

Fa
Review №3

Kyle was great! He kept me informed and did not do any work before getting by approval. He does great work in a prompt and professional manor. Pricing was great and he did not try to gouge me with items that were not necessary. I would recommend anyone who has a car that needs repair to go to Helena Import Repair.

Er
Review №4

I had a simple job, done right, done on time, and $15 under the original est. We will be back.

gr
Review №5

I took Kyle an oddball Mitsubishi Outlander with an unusual Air Conditioning problem. He was able to quickly diagnose the problem and offer me multiple repair options. 1 week later I was back on the road with ice cold A/C and a very fair price. If i have a complaint its that he is so busy its hard to get scheduled for a repair. Good problem to have for a mechanic.

Ab
Review №6

Kyle did a clutch repair on my Honda Element: replacing the slave cylinder. He was professional, friendly, explained clearly what was going on with my car, and his price for the part and labor was very reasonable. Unfortunately, the new part was a bad one, and less than two months after it was installed, my clutch went out again. FORTUNATELY, Helena Import Repair warranties their parts and work for two years. Kyle sent a tow for my car (which he generously paid for) and took care of everything to get me back on the road ASAP. If you want an honest mechanic who is good at his job and stands behind the work, take your car to Helena Import Repair.

An
Review №7

Kyle is very professional and honest. He takes the time to explain what needs to be done and why. I am completely confident placing my car in his care!

To
Review №8

Kyle uses quality parts and his expertise to repair cars. He performed timing belt and water pump and related pulleys and seals replacement on my 2009 Subaru.It now runs good as new

Ch
Review №9

Kyle has been taking care of my mini cooper for the last three years, and I can always rely on him and the shop for fast, friendly, high quality work. I have been consistently impressed and would highly recommend Helena Import Repair to anyone looking for a great mechanic.

Ja
Review №10

They had extensive work to do on my vehicle and he was very thorough and kept me informed during the process. The vehicle is running great!

Ma
Review №11

Kyle has dealership knowledge without the dealership pricing. He has serviced our Toyota and Honda for years now and is always upfront about costs and recommended vs critical repairs.

Ki
Review №12

Kyle really helped me out. Super knowledgeable, friendly, and went out of his way to make sure my car was taken care of. He also spent time sourcing parts to help save me money. Will be going back for any work I need done, and would absolutely recommend him for anyone needing a straightforward, honest mechanic.

Ry
Review №13

Kyle is a great mechanic and really knows Toyota. I would not bring my 4runner anywhere else. If you want a quick cheap repair mabey look somewhere else. If you want it done rite at a good price with a first class warranty then Helena Import Reair is the best value.

Ja
Review №14

Very poor customer service. Would give a negative review if possible. Called to ask about an audi fix as KYLES PAGE SAYS ASE certified and has AUDI listed under vehicles he rerairs. He picked up the phone and before i could even finish my sentence about our car he cut us off and said hes to busy, he doesnt work on audis, and then hung up. I called back to make sure the call wasnt interuppted and he stated no i hung up im way to busy.I said i just have a question then and some i fo and he said i dont need to take any info from you i already told you i way to slammed and i dont work on audis. Then proceeded to hang up again wothout hearing what we had to say. Would not reccomend to anyone with that kind of an attitude. Also wouldnt reccomend if you have an AUDI. because he doesnt work on them.

Ju
Review №15

Kyle is great! Was driving through town and had to replace a part he found and shipped in. Will be back for all my Mini Cooper needs next time Im here!

Ha
Review №16

Kyle does great work. He is not only professional, but he is very friendly and courteous. He always does a great job on the car and let’s me know what needs to be done.

Ja
Review №17

I live in Bozeman and discovered a seemingly stellar deal on a used vehicle in Helena. I only had one day off and so the process of finding out if the vehicle was good was very stressful since I’m 2hrs away. I found Kyle at Helena Import Repair after a quick internet search and he had excellent reviews. After talking to him on the phone I knew this was the guy to give me a honest inspection and trusted him to let me know if the vehicle I found online was actually a good deal for it’s price. Kyle did not disappoint! Not only did he inspect the vehicle the same day, but he also sent me a detailed report of the inspection with photos! I was super impressed! Kyle found that the car needed a new battery, oil change, and a filler. He offered to replace the battery and filter and do the oil change the same day as the inspection even though he was super busy! I was so happy to know that not only did I get a great deal on a good used car but I left Helena feeling confident and safe in a vehicle that was ready to get me to and from work 7days a week. I haven’t had this good of an experience EVER buying a used car and it’s because of Kyle and his solid business practices that made that possible. Thank you Kyle and even though I live 2 hrs away, I’ll definitely be recommending you to EVERYONE I know! Helena Import Repair is 100% worth the drive!

Ja
Review №18

Seemed friendly enough, Was told my mitsubishi was too complicated to work on, took my vehicle elsewhere. A wheel bearing is not hard to source. A 4g63 motor has some of the most after market support for any vehicle. Sorry you thought a wheel bearing was hard to source 😂 EDIT, when you make an ignorant statement saying parts are hard to source when they in fact arent kind of looks bad on your part. Not really a shot at you but more of calling out your ignorance. Sorry i had such a bad experience with you. Have a great day!

Ch
Review №19

One of the best shops I have ever been to. Kyle is Master Tech certified with Honda and has years of knowledge and experience. I always enjoy my experience when I bring a vehicle here.

Va
Review №20

We called to ask about an Audi repair and before we could even finish our sentence he said “I don’t do Audi’s man!” And hung up. Called back to ask where Audi’s are serviced and he got angry with me and said, “look I don’t work on Audi’s and I’m to busy to take any info or answer any questions. I got upset and said that’s very unprofessional and hung up.

Di
Review №21

I have had Kyle change all my belts and he has gone over and above what I ever expected.....i will have him do all the work I need done and I will recommend him to anyone that needs work done on their vehicles 😁 I am very pleased

Di
Review №22

Kyle is wonderful he went beyond my expectations .....I will recommend him very highly

Ni
Review №23

Helena Import Repair has become an invaluable asset to us in this town. As an owner of a slightly older Toyota, I baby my 4runner, and Kyle is always very knowledgable and willing to explain issues in terms that I can understand. Hes a certified Toyota tech, and a Honda Master tech, so I can trust that hes going to do whats best for my vehicle. The prices are fair, and hes always got our vehicles fixed up quick. I highly recommend giving Helena Import Repair a call!

Cr
Review №24

Kyle @ Helena Import Repair focuses on using quality replacement parts and does it right the first time so you dont have to come back several times later. Very personable and LISTENS to your concerns.

mi
Review №25

The service was great. There was no bs and i didnt feel like i was being patronized when i asked questions. Id recommend Kyle to anyone who values a straight forward no bs mechanic.

Pa
Review №26

Trust is a big deal, especially when it comes to car repairs. I am tired of dealers and shops screwing you to pay for their show room floor. Kyle has been my go-to mechanic for my Toyotas and Subarus. He has done things from engine swaps to oil changes and everything in between. He s doesnt recommend things that you simply dont need. His prices are more than fair and he uses genuine parts. though, he is a one man shop, you have to be patient with him. I have not been disappointed using him for all of my car maintenance needs. Thanks Kyle!

jo
Review №27

Quick service, and very transparent with pricing.

Lu
Review №28

My go to mechanic for my Toyota Tacoma and Honda Accord. I Drove from Spokane just to have him do some work for me!

Ke
Review №29

Best Mechanic in town! Honest, reliable and affordable.

Mt
Review №30

Scheduled work ahead of time and he got everything done on time and exactly on budget. Great shop, I’ll be taking all my vehicles there and recommending anyone I know to him!

Ke
Review №31

Two separate occasions Helena Import Repair his gotten the job done on time and at the quoted price. Thank you Kyle!

oo
Review №32

Excellent customer service. Fair prices.

Al
Review №33

Great customer service, fair prices, and competent timely work.

al
Review №34

Great service!!

Ca
Review №35

Great service was quick and cheapest quote

Information
8 Photos
35 Comments
4.7 Rating
  • Address:1311 Birch St a, Helena, MT 59601, United States
  • Site:https://helena-import-repair.demosites.myshopmanager.com/
  • Phone:+1 406-300-2049
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations