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Wreck & Mend Auto Body
55 Sealey Ave, Hempstead, NY 11550, United States
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Wreck & Mend Auto Body
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Ro
Review №1

My car was side swiped on the drivers side while parked. This was my first time going through this process. Their team was able to handle the insurance got me into a rental the same day. Great customer service friendly people! When I got my car back it looked just as it did the day I got it off the lot! Highly recommend, amazing work! Will be going back in the future.

Zi
Review №2

Had a great experience at Wreck & Mend. I needed my back bumper replaced because it had some damage. The turn around time was very quick and the quality of work was incredible. Highly recommend bringing your car here for any body work!

Cl
Review №3

Good attention and his employees very friendly listen to call him mario

sa
Review №4

Great people and they get involved and get the job done right.

Ri
Review №5

This shady business wanted me to tell my insurance company for non existent damage to my vehicle. At the end, work was at par but had to call many times to get status. I was told that no credit cards and only cash or insurance checks were accepted, not sure if they were telling the truth.Update month and half later. They promised me to provide free rental while car was in their shop. Enterprise rent a car was never reimbursed by them and I got charged on my credit card. Everytime I call, there is a new excuse, owner on vacation, front desk lady is away, I will take care of it right away. Been calling them since end of Jan and now its beginning of March. Just hate their plain lies. When I was picking up the car, Mr Joey and Mr Al told me that had just paid the check to Enterprise. Going to try to call them again. Will keep you guys posted.After months and lot of hassle, they didnt reimbursed me the charges from rental company.

Ry
Review №6

I just want to say that wreck and mend took very good care of me when my car needed body work. They are very professional and on point. I am really great full that my Burberry sunglasses were right where I left them. Nothing was out of place in my car and I am extremely great full for that. Maria Joey and James are very good people and helped me through this process. I highly recommend them for your body needs. Thanks again wreck and mend for going above and beyond for me.Ryan

Vi
Review №7

So happy I brought my car here instead of where my insurance company wanted me to go to! The team at wreck and mend did an OUTSTANDING job on my car and even went above and beyond to fix my car and get me in a rental! Melanie who works the office was amazing and always kept me in the loop with everything that was going on with my car! Now this will sound cheesy but the place is called wreck and mend.... well I HIGHLY RECOMMEND 😂 thanks again wreck and mend team!!!

An
Review №8

Excellent service and very professional would highly recommend to family and friends

Mi
Review №9

The whole experience from beginning to end was great. They kept me informed on every step of the process with images of their progress. They did an awesome job on the car. It looked like it was never damaged. I would recommend this place to anyone that wants real customer service. Everyone, The receptionist, the estimator, the painters, everyone was polite and professional. Thank you

Da
Review №10

Thank you! Thank you! Thank you! I have never bad such an amazing experience at an auto body shop before, and I can tell you that there is no other place I will ever go. Joe and Jimmy truly made me feel like they cared and were there to help me in anyway they could from beginning to end. This body shop went above and behind for me and I cant thank them enough. You have gained a lifelong customer.. Thank you Wreck and Mend.

Mi
Review №11

Great experience very helpful and friendly people! Took my car there by time I left I had a rental and my car was done super fast and did not cost me anything! I recommend this place to all my friends and family! Amazing place and great work! Dont be screwed over by going somewhere else bring your car here for trust worthy great work!!!!

Da
Review №12

A friend of a friend referred me here and I am so thankful. They did such an amazing job on my car. This is the first time, in my experience, that a body shop delivered exactly what they said they would. Delivery date was on-schedule. Would not hesitate to use them again !! They are that good and well worth every penny. DO NOT GO ANYWHERE ELSE COME HERE !!! so worth it

Bi
Review №13

I had a great experience with Wreck & Mend! They did a great job fixing my Audi and I got my car back really quickly! It was easy and painless. I would suggest using them!

Sa
Review №14

Loved the treatment here. There turn around time is amazing. They do an amazing job. They seriously do not make you leave until you are 100% satisfied with everything. I have been to a few auto places before and never received treatment like the way they do it. Very happy I came here

co
Review №15

I just got my car back from these guys the other day and they did a great job. My car is my life and I was worried that it wouldnt look the same after my accident. But my car looks great maybe even better than ever!

Se
Review №16

What can I say but what a great experience! Brought my car there and it was done quick. It seriously did not cost me anything! I highly recommend this place to anyone

Ma
Review №17

Great shop. Great and beautiful receptionist and down to earth owners, wont let you leave the shop unsatisfied and works with you to get what you want. Took a little long to fix my subie, but now I know why - looks great. Thanks guys!

Ni
Review №18

Best Auto Body Shop in the Business!!! They went far and beyond for me. Fixed things on my car that had nothing to do with the accident. Highly recommended!

Jo
Review №19

Best bodyshop in LI hands down. My neighbor side swiped my car and I needed a good shop for repair especially since I have matte paint on the car. Took my car to wreck n mend and they gave me the best customer satisfaction. From giving me a very comfortable rental while my car was being repaired to perfectly paint matching my bumper with the rest of the car. I an very surprised and happy with the results and I highly recommend everyone this bodyshop if you need body repair and repaint services. 10/10 rating in my book!

Dr
Review №20

Extremely Happy with the work performed on our vehicle after my wife & I were recently involved in an accident. We picked up our car on Friday & it looks as Beautiful as it did the day we drove it home from the dealership, They even had the entire car washed & detailed before we picked it up. Special Thank You to Maria in the office for keeping us updated throughout the process of the repair. My wife & I will certainly recommend to our friends & family that they call upon your services if the unfortunate event of an accident should arise.

Ri
Review №21

OMG best place to go to. A friend recommended me here to fix my car because of some stupid accident I got in which by the way was NOT my fault. Some guy on his phone rear ended me.. Destroyed my back so frustrating. I took my car here and Joe and Jimmy were such great people who really talked me through everything. They gave me a time frame and how much it would be. The same day it happened I came right here. The time and effort they put into their work is amazing. One thing I really like about them is they do not try and scam you or make you buy other parts and what not. They honestly care about their clients and that is so rare to see in most shops. I asked them a bunch of questions if I should put in new lights and change the back up a bit. They really know what they are doing and I loved them. This is the best place to come to. I highly recommend using their services !

Fe
Review №22

Brought my 2014 Honda Accord in early February, didnt get it back until mid April. Not only did it take them a long time to fix my car, they did a terrible job. If your going to take all the time in the world to do something, you might as well do it the right and proper way.Wreck n Mend did not do that. I would NOT recommending taking your car to Wreck N Mend. The manager, Jason should be fired. These guys do not know how to do work on a car. Theyll also tell you your car will be ready tomorrow or the day after but when it comes to the time the car is not ready and they keep pushing the day itll be ready. If your gonna push the date of when itd be ready, at least do the job properly.Ive had to go back there several times for mistakes that theyve made on my car after taking so long with it. At one point I just got fed up and stopped going to get these mistakes fixed because it would continuously happen. This is a fairly new car - 2014 is not old.These pictures will do all the talking. They replaced my headlights - condensation and is building up in my headlight due to poor installation. The HIDs they installed in my car - clearly the picture shows it wasnt installed properly. Theres so many other mistakes. Please I advise you to stay clear from this body shop and do NOT think TWICE about this body shop. Terrible!

Ga
Review №23

Would never recommend this shop, NEVER. Literally the worse car shop I have ever been to. Owner is extremely disrespectful and has no clue on how to repair. Only reason they have good rating on google is due to the car meet people who are forced to write a review; whom do not even go to this shop for their repairs (I leave it up to you if you choose to come here, youll write a TRUE review minutes after leaving the shop).

Ra
Review №24

So apparently YELP has hidden my review so I figured I would leave my review here so people can see it. I was involved in a hit and run and these guys took great care of me here. I got my car back in a few days and it looked brand new. So happy I heard about them.

Gl
Review №25

This is the best place to bring your car. They are helpful and fast! Your car will come back good as new!

Ji
Review №26

Mechanics at wreck & mend are super accommodating and flexible for all types of cars. Bmws are tricky, so when a shop denied my service for their lack of experience in nj (because I live there), wreck & mend took me in with no hesitation thanks to a friend’s recommendation. I’m glad to have found a shop who knows what they are doing, and live up to their name.

He
Review №27

Best place for Body Work. Great service and constant communication in regards to the repairs.

Ji
Review №28

Family Owned and Operated Business with Garden City & Franklin Square locations. They are the best auto body business around!

Ag
Review №29

I just got my car back this week and I really impressed on the work that they did. They treated me like family and got me my car back really quick.

To
Review №30

So it all started once I got my veichle back ... may a say very disappointed & horrified. So $6300 in damage somehow turned into $11000 in damage according to my insurance company ... someone is either paying off adjusters or just decided to make my vehicle look more mangled then it was before viewing of insurance inspection. I understand businesses want to profit but this is just absurd!! BEWARE CROOKS!!! Seem nice until you get your car back with used parts meanwhile you paid for new parts! Don’t be fooled it’s all a front until the nightmare begins... left me with an unexpected rental car bill, promises promises and promises to get nothing but a migraine in the end ! Thanks for nothing guys :(

an
Review №31

Great customer service made me feel like family and the work was one of the best jobs i seen so far...they repaired my audi a5 from a front impact accident ..when i got it nothing but smiles...

Ba
Review №32

Very professional, they really know what they are doing. The owners have alot of knowledge and the customer service is amazing!

Lu
Review №33

Got into a bad car accident and was devastated because my car is my baby. I brought it to wreck and mend and they were able to fix everything in it, in no time! They are amazing people and an amazing place!

Ch
Review №34

Worse car repair shop I have ever been to. Literally know nothing about repairs, paint or anything related to cars. They are in this business only for the money and not for the quality of their work. Yes, it is a family owned business, a family that does not know how to run a business and know nothing about car repairs. This shop is still in business because all their jobs are vandalism / complete paint jobs (very very very poor quality). It is very interesting how most of the cars in this shop are cars that have been vandalized LOL.

An
Review №35

So happy with the outcome of my car. I got a great price and they did a fantastic job getting the damages out of my side door

Ji
Review №36

So professional!! What a great place to bring your car. I was so upset about crashing the car I loved. But it was fixed and back to new after I brought it here. HIGHLY WRECKNMEND! haha

g
Review №37

Never in my life I saw somebody work this bad.They bill insurance new parts and they put secon hands used parts.They are a joke and a Scam not an autobody.They took over two months for a simple job and every mechanical work have to be redone.The most disorganized place I saw in my life.

Mo
Review №38

I wish I could give this place 0 stars, they are dishonest and low quality. I went there to get 4 aspects of my car fixed, my rear driver side corner panel had a dent, my driver side door had a ding, my front driver side corner panel had a light swipe and my rear driver side reflector was broken and needed replacing. I paid in September and found out upon pick up that the reflector and the ding in my door were not repaired. It took me two months to get both of those rectified. They lost my name and number numerous times and only when I started corresponding through documented means did they took me seriously. They are so unorganized and unprofessional- I had to ASK for a receipt which is just ridiculous. When I went in to fix my rear reflector they had no sense of urgency or remorse being that it’s taken two months to coordinate repairs that were already paid for. To fix my reflector the trim above my tire was taken off because the man (whom I suspect was under qualified because it took him 45 minutes to figure out how to get to my reflector) working on my car thought he could get to my reflector which is located on the rear of my car by going through side of my car (???) and after popping the new reflector in, I noticed the man struggling to align the rivets of the trim above my wheel well which he took off with their connecting pieces to make the trim secure. He was fiddling with the trim and the rivets for a good half Hour before I saw him crouching and holding the trim to the car- they glued my trim. This body shop GLUED my 2016 car. They didn’t tell me the piece was broken or ask me if i would like it glued or repaired properly, they made a mistake or decided to cut corners without discussing it with me. I was in shock. I saw this so I asked out loud inside the office why he was gluing my trim and then I went from the office into the garage and asked him why, a little loudly because I was upset and in disbelief. The mother, who is the receptionist, and one of the owners or bosses, Joe, came over to me and proceeded to tell me how they gave me a deal for My car and all the extra stuff they did (they washed my trim because there was some white polish residue on it- Give me a break) but they started throwing in my face SEVICES I PAID FOR rather than addressing their fault in being dishonest and GLUEING my car! Then, joe said “if you don’t like how we do work here then get out” and he RIPPED THE TRIM OFF MY CAR- my car was otherwise complete and I had already paid for the work that was done to it and this unprofessional scammer rips my trim right off, pulling off the rivets and causing damage. I wanted to get outback if there ASAP and on my way out Joe said “get this piece of junk out of here” - my car is a 2016 Jeep. If something is wrong or broken with my nearly new car TELL ME!! don’t save a quick buck and glue it!!! Let me decide how my car should be repaired- either these guys glued it originally AND the second time, or broke it the second time and had to glue it and didn’t wanna admit fault. Either way glue should have never been put on my car esp without consulting me. Appalling. This place is completely unprofessional, unorganized- they’re cons trying to make a quick buck- DO NOT GO HERE!!! You may save money now but you’ll be spending a lot more later because their work is crooked!!! I went to another shop to get my trim fixed and it will cost me 180 bucks. Wreck&Mend really couldn’t do right by their customer and rectify a broken piece- which they probably broke in all honesty- because they wanted to save a few bucks or not admit they damaged my car???? Disgusting. It was also pointed out to me that Wreck&Mend got toner or another substance on the top of my car near where they painted and my paint is now bubbling up there. Do. Not. Go. Here. They are a bunch of hacks. Still in disbelief that I paid for service in full and the manager or owner damaged my car by ripping my trim off in front of me and throwing it at me like a hot head because I confronted him on GLUEING my car without consulting me first.

Do
Review №39

The best place to get car fixed..

te
Review №40

Amazing! So my car was parked in the street and some jerk decided to play bumper cars with my car of course. I took it here because I heard great things. I dropped off my car, which by the way needed to be fixed on my driver side both doors and side mirror, and got a ride home from a friend. In no time they got it done and my entire side looked brand spankin new. They did such an amazing job on it I couldnt believe it. You wouldnt even be able to tell it got hit while parked. The owners were very friendly and I will send all my friends here

Ja
Review №41

OMG i love this place. ok so my best friend came here and told me to bring my car here because i had a huge crack in my bumper. Someone backed up into my car and their hitch destroyed my bumper. Of course they left and didnt leave a note oR anything. So my friend told me to trust her and bring it here. joe and jimmy were so great to talk to. i met with both them and they were so wonderful. They are super friendly ..you know customer service is a big thing especially in this industry and they nailed it. I saw them talkng to another woman and the way they were going into detail and making her feel great was amazing to see. They go into full detail and make sure you leave their shop happy. i left my car there so they could fix it and when i got it back it looked amazing like nothing ever happened. I have a special color on my car so for them to match the paint and everything it looks like a new car all over again. I cant believe how great it came out and how great their service was. Love this place i highly recommend using them for your car. i have not one complaint about them. everything was perfect ..if i could give them 10 stars i would

st
Review №42

Shop dose the best work on longisland

Gu
Review №43

Guys did a cheap job and didnt repaint the vehicle with a prime layer just to make extra money.

He
Review №44

Quality Workmanship!!

st
Review №45

Had many problems using this body shop wouldnt recommend it

To
Review №46

We love Maria!!!

Information
43 Photos
46 Comments
4.3 Rating
  • Address:55 Sealey Ave, Hempstead, NY 11550, United States
  • Site:http://wreckandmend.com/
  • Phone:+1 516-833-6300
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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