Jackie Avila always assists me and NEVER gets annoyed when I email her often. She is just the BEST!! She’s polite, knowledgeable, friendly and demonstrates the highest quality of Customer Service. Jackie ROCKS!! Thank again for your STELLAR service 😀👍🏽 I have been a customer of GEM for many years and they are extremely trustworthy.

Shamars helped me today she was very helpful no problem very polite

To whom it may concernI am writing this email to inform you about two of your employees. Both that are located in your Hempstead office.Their names are Lori manager and also Shae. I am letting you know that these fine ladies are very helpful, patient and Extremely polite. They helped me with my questions and took the time to explain everything that I needed to know. I really appreciate all their assistance and I GIVE THEM 5 STARS!!SINCERELYMRS. NANCY ROSE CROSBY

Highly recommend place to visit. the staff was extremely helpful and detailed each time I leave that place I leave with a smile.Manager Lori does a great job with the store.Shamara since day one has been helpful and informs me with everything I need to know.Thank you guys keep up the hard work.

Shamara was wonderful great and fast service would recommend!

Shamara was very helpful to me. They give me top dollar whenever I come i appreciate the great service! Great Job!

They were so understanding and i admire that they do their best to speak and understand Spanish. Lori and shamara are really enjoyable to speak to them and I would definitely come back and ask for them again. I highly recommend going there.

I been going to Gem Pawnbrokers for years and they are very nice, the jewelry is in excellent condition

Bought a gaming monitor on ebay from them! Came very well wrapped via FedEx and no issues! Thanks! Highly recommend them!

They were very nice and patient with me!

Lori & Shae are the best! Very helpful and excellent customer service and they make you feel soo comfortable! I would recommend Gem to anyone if you need cash and have an emergency!

My experience with gem Pawn Brokers has been a good one and a pleasant one. I especially want to mention employees who go out their way to work with a customer and make the experience painless. The employees in the Hempstead office not very professional and polite. A special thanks to Lori from the Hempstead office she is a great employee and deserves to be running her own store

The assistance I receive at the Hempstead location is always top notch and a cut above the rest. The service reps are always eager to assist me with whatever I need. Today, Shamyra and her coworker did an awesome job in assisting me and the other customer that was there at the time I was in this location. They both were very welcoming and attentive to our concerns and answered any questions we may have had.If you are reading this ladies I really appreciate the work you do.God Bless

Dylan and Laurie are awesome! I would recommend them on any day of the week. They work with you on loan amounts and give you tips on how to keep your rating high. With the help of Dylan and Laurie the place is an easy 10 stars.

Dylan and Lori are honestly the best people to work with. They are fair with prices and work with you snd are the most respectable people I has ever done with business with. I recommend for anyone who needs to sell items to see them.

Lori has always been extremely helpful and very pleasant. Highly recommend using Gem!

Excellent place to pawn jewelry at! Shamara and Lori (manager) are so wonderful! Great service! They helped me with what I need!!

Awsome place to go. These guys will not cheat you. Top notch!! So happy I went there. Got more than expected. Honest, and a pleasure to deal with. Highly recommend...🙂

Very pleasant staff..communicate well with clients..great on loans.Always a pleasure doing business with Gems

The Staff at GEM are amazing Im a VIP member, and Im treated with respect by the team of committed individuals, who ensure all my needs are met!!!! I enjoy that they go above and beyond. The members of GEM I solute you for a job well done!!! I personally solute Felix, whom I miss so much. God bless you!! And theres Janira, who who made me laugh ensured Id be excited about all my expectations!, Then theres my Jordan, who ensured Id be satisfied with my request!!!!, What can I sayabout this gentleman Chev, he went above beyond and then some, to ensure I would never be displeased with the outcome of the services provided. Laurie, you are the best simply, because you took the time to understandmy needs, wants as a customer and provided happiness. Last, but not least Shamara, this Young Lady here is incredible also a Jordan 2 who somehow manage to ensure I make a purchase, unintentionally I may say of some sort of item. Diane, my phone pal who honored my request. The inventory oh my Gosh yes I am sold out. Magnificent inventory, with very reasonable prices. As a customer 5 stars isnt enough to explain a team this outstanding, and remarkable!!!!! Everyone deserves all the stars 🌟 in the universe!!!!Thank you again for the magnificent job you do. GEM team you are family to me, thank you for the daily sacrifice you all make and have made and will make during this Pandemic!!!

One of the best shops around the area see Laurie or Dylan when you go they will make sure you get full value and work with you the best way possible great people great store

D is a cool guy. Fair and had a nice selection available as well as was honest in pricing. Smooth transaction. Nice guys here.

Shamara, Lori, Jordan and Dylan give me the best service ever. All attention is always on my transaction and I always get the best dollar for my product. I recommend Gems to anyone. Outstanding customer service.

I had a great experience at Gem Pawnbrokers in Hempstead NY. Lori and Dylan were friendly and great to work with!

This place was amazing and the employees are the best Dylan and the manager Lori was one of the best employees I could work with !!

Chevon was the best !

Thanks Gem Pawnbrokers, I appreciate you throughout years and todays customer service provided by Lori Quirk was none less than professional. Happy New Year to you !

Very professional environment with nice and helpful staff,they greet you and acknowledge you right away & always treat there customers very good, the manager Lady was very nice and helpful..I recommend them 100%

Shamara is very nice. Thank you for help me ❤

The manager Lori and Shae are wonderful to work with. You can see them smiling through there masks. A blessing to come do business with Gem.

I am a small business owner and as everybody know things are a lot slower then usual but we have to hang Ford tough and proceed . Great staff fair people never any pressure, Lori actually calculated the best route for me to take in order to pay off my loan and get back my property .

Dylan Thank you For serving me polite And with professionalism Ill be more than happy To recommend you To the people I know Thanks again

Shae and Lori are the best dealt with them on a personal matter for a family member, they worked very hard to accommodate me. Great place...great people!

Dillan is the greatest works with you like a straight professional also give great advice. In addition gem pawn brokers Been a trusted American shop that was United to make profit and and still keep you afloat.

The young lady was extremely good. Good choice in hiring her, I am serious, very professional, great tone, made the customer feel good. Thank you.

I can’t say enough about this place . Everyone is always friendly and professional. Came in today and Dylan and Lorie went above and beyond. Will always do business here

The service was absolutely amazing and they are so friendly

Dillon,Jordan and Laurie are great and amazing always professional and great customer service and always will get you the max loan possible

All the employees. So cool never had a problem out of none of them laugh joke and have fun

Lori the store mgr., Shae & Jordan Extended Phenomenal Help. I Couldnt Have been more satisfied!

The best People that I deal with on a regular basis Dillion you guys are the greatest I will continue to be the best customer you have 💕💕💕💕💕💕💕

Dylan Always there when I need Gem Pawn Brokers!! Highly recommend this Pawnshop for quick cash or sell your valuables!

Shamara Thank You 😬

I JUS LUV DEM

Dylan and Lori gave me great customer service extremely professional and polite i will only come to this pawn shop appreciate the service.

Dylan and lori did a great Job helping me with my jewelry.

First time coming to this place & Lori treat me nicely and gave good service

Great people easy to talk to and friendly lots of help made my experience very easy and Dylan wats lots of help

Dylan was extremely helpful! Great customer service

Mr. Dylan has great customer service skills and is a great help.

Well Dylan did a good job with me and Gloria help them out very well and I just want to say that this is a nice places and my first time being here and I wouldnt mind coming here again how much

Very good, I am very happy with the people who attended me. lori and Jordan

Worked with Dylan at Gem in Hempstead, super smooth, super professional. Great experience. Highly recommended. Helped me out a lot.

Great customer service highly recommend.ask for dillen

Fantastic customer service always helps me out when im in need. Lori and Shamara are awesome!

The store manager is so amazing...wonderful to have met her...she needs a raise...I rated this store 5 stars because she makes you feel so comfortable and relaxed

Great service. I went in and didnt have my tickets to get my laptop back that I pawned cause I desperately needed cash and Nina and Jordan were AMAZING. They helped me regardless and were so friendly. AMAZING STAFF AND SERVICE.

Lori gave me great understanding shes the Best!

Dylan was very helpful and professional. My experience was smooth and he was very polite.

Excellent service and dylan was very helpful and lorrie was very knowledgeable and very professional

Dylan and Lori was amazing very helpfull and profesional will definitely be back:)

I’ve been coming to Gem pawn shop for years it’s really helped me get through some hard times.The professional and kindness of the employees is always a pleasure, Dylan helped me his amazing..

I was very happy with Laurie and Jordan’s service I really appreciate working with you guys

Lori & Shamava Are The Best!! My Values Are Safe With Them At All Times & At All Cost!!$$$⭐⭐⭐⭐⭐

Lon, Dylan was nice people great experience for an experienced person in pawn

Dylan is the best. He did all he can to find my lost jewelry!

This place is wonderful not to mention the workers go above nd beyond there duties to make sure your good. I recommend Gem to all. You wont be disappointed.

Dylan and Lori are amazing customer service ⭐️⭐️

Dillons service and professionalism was and still is exceptional.

Coustomer service was great staff are very nice.

Dylan and Lori are very polite and helpful and awesome

I will strongly recommendGem Pawnbrokers to everyone they are the freaking BEST!

They are the best, when every i need loan the are there.

Lori and the staff at the Hempstead NY location were very helpful and accommodating in my time of need .😊😁

Janira really showed me how and why my jewelry is worth what its worth. She made my first time so inviting and welcoming as if i was in somebodies home. i definitely recommend this place to all my friends and family.

Lori the manager and Shamara are excellent. They are very helpful I love the way they help you if you dont have it to pay they will give you extra time. very professional!!!

Great company very professional, Dylan is a great guy

Shamouri & Lori were extremely helpful .

Very courteous staff.Great service.

Felix is the best! made me feel like my stuff was safe and gave me a fair amount of money. It was a pleasure doing business here, and I will definitely be back

Quick and honest service! Definitely would use them again.

Thank you to Dylan and Lori for all the help

Very Happy with Lori and Shamara services

Great customer service very respectful and great prices

My shopping experience at gem pawn was great. I found the tools I was looking for at a good price. Jordan and Dylan customer service was on point. There was hand sanitizer available for use, I felt happy and safely there once again.. Thank u Gem Pawn.

Came in today to pick something up and had an enjoyable experience! Janira and Niema were very sweet and helped me out efficiently. thank you gem!

Pleasant atmosphere & customer service. Very nice business & worker. Nina is wonderful!

Gem is the best in Hempstead and they always keep my stuff safe. Thank you Niema for helping me today!

Excellent place! I wont go anywhere else! The girls here are great and helpful. Thank you Janira, Jordan and Niema!

Ive been coming here for years! The lovely ladies here are very patient and good to do business with. Thank you Janira, Niema and Jordan@

Nima and Janira were very helpful for me today! I will be recommending this location to my friends.

Great service this ladies are amazing I come for help they help out with what I need thanks to you guys *NINA.*JORDAN*JANIRA

Gem is so helpful! Janira and her girls, Nima and Jordan are the best! Thank you Jordan for helping me today and for a pleasent experience.

It’s always great doing business with Gem. Janira, Jordan and Niema are great people! Thank you for helping me.

Gem always helps me when I need it. Thank you for being fortunate and patient with me. Thank you Janira and Niema for taking care of me today!

Very professional. Shamara and Lori excellent

Very professionalI would recommend them to family and friends

Great service thank youNIMA AND JANIRA

This place is really great dylan make me feel comfortable he make sure to give the best pricesAnd I learned so much evertime income insideI recommend everyone comes here

Great service over here. Got the best possible price for my product. Strongly recommend you Hempstead Gem.