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CarSmart.net
1023 W Main St, Hendersonville, TN 37075, United States
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CarSmart.net
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Am
Review №1

Had a great experience buying my truck with Matthew and Shaun! Called them about a truck I saw online then it was delivered to my door 2 days later in Memphis! It was the easiest car buying process I’ve ever experienced. All my questions were answered promptly, paper work was super easy, and these guys were extremely efficient and easy to work with. Can’t say enough about how satisfied I’m with the process, not to mention the F-150 they put me in is ABSOLUTELY AWESOME!!!! I highly recommend this place if your in the market for a vehicle!

Ha
Review №2

Shaun and Justin were amazing in the process of buying my new car. They truly helped me out when I was in a rough spot and they both really came together to make sure I had the car of my dreams! This was a very quick and easy process and I couldnt thank them enough!

ja
Review №3

This dealership is very friendly, knowledgeable and helpful. They have a clean facility and a wide variety of good cars. Our salesman was Shawn Bowers and he was great. He helped us with everything we needed and answered all of questions. Overall our whole experience of buying a car was fantastic and I highly recommend going through this dealership.

To
Review №4

Wow, What can I say, Drove on Monday and talked w Shawn, he showed me a Dodge Ram 2500He called me this morning at 830At 1130 I’m driving itPayments are lower than expectedGreat interest rateOverall I’m 1000000% happy w my new truckAw and got more on my trade in than my truck pay off was!!Top Notch all the way!!!Thanks Shawn!!

Ci
Review №5

I must say, buying my vehicle here was the best experience Ive had. No pressure what so ever, the staff and management answered all my questions and concerns. I will do business with them again and also let anyone I know about where to go for their next vehicle. Sincerely, Cindy. Great place, great people.

Jo
Review №6

Great experience buying my car from out of state. They worked very hard to get me best pricing even for transporting the car.

Jo
Review №7

Shawn made the entire process simple quick an effortless. Love the vehicle my wife is excited and happy. Couldnt have asked for a better buying experience. Thanks again

Ch
Review №8

Loving my new car. Shawn & Justin where awesome to work with. I’ll definitely come back for future purchases!!!

Cl
Review №9

Shawn was awesome! Was extremely transparent, down to earth, and helped me get as much for my car as possible and put me into my dream car with equity! What a freaking champion! High class!

Ph
Review №10

Great place to work with. I contacted them about a truck and drove away with it 24 hours later, with no hassle. They were very fair with my trade in and great to work with. It takes longer to go through airport security than it does to buy a car with them. Thorough and efficient. Best experience I have ever had buying a vehicle.

Sa
Review №11

Matthew was great! Very kind and helpful and we left with a great deal on a great car. 😊 Will def look to do business with him again if the opportunity arises!

Cu
Review №12

My Tacoma, my favorite vehicle ever, found me thanks to Shawn Bowers & CarSmart. A great GM as well! Shawn text me because I inquired about a Toyota Tacoma on CarMax. He was on it and helped in ever way to get me into the truck in 24 hours. I do love this truck so much and got a great warranty. CarSmart has a very clean, nice lot, inside and out. I definitely recommend this lot and Shawn if you don’t want to deal with any BS! Thanks once again Shawn Bowers, the best car sales agent ever!!!!

Sh
Review №13

Shawn and Eric were great to deal with. Shawn did everything he could to assist us when we wanted some additional accessories added to the truck we bought. He saved us some money on them as well as finding us a discount on an extended warranty. Working with them couldn’t have gone any easier. Overall it was a great experience.

Ca
Review №14

Really gray experience. Shawn got me into a car I love immediately. Would highly recommend.

Er
Review №15

Great service and communication. Easy transaction from start to finish.

Ja
Review №16

The sales people were very honest & willing to help me with the purchase of my auto. Stayed late to accommodate me having to be a little late in getting there from across the state.

Ty
Review №17

Awesome experience getting into a new truck. Thanks to Guy and Matthew for making the process seamless and getting me into a new vehicle!

Pa
Review №18

Great experience. First time buying a car “online” and they made it so easy. Was in and out in about an hour. Car was in great shape and everything as it was described. Sales staff was very helpful and easy to communicate with.

Ne
Review №19

My Experience while buying this Ford F350 was great. Shawn did an excellent job helping me . He is not high pressure but is willing to help in anyway possible to find my vehicle needs. Bob is also very helpful and great to work with. Go to these people they will treat you right

Kr
Review №20

Very nice people, they worked with us for a long time to get the price we wanted! Thank you guys for my new Jeep! I love it!

Ty
Review №21

The car buying experience was seamless due to how easy they have made online car purchasing. we received information about every feature, sticker price, carfax, and service report online. After, we applied for a loan online. It is nice not having to spend hours at the dealership and the car has been perfect so far. Bob and Rick were beyond helpful over the phone. Thanks for making the car buying process perfect!

Sh
Review №22

We purchased a 2018 Yukon Denali on 6/5/2021. This was the easiest and stress-free vehicle purchase we have ever made. Bob Garcia was very professional and took care of our truck needs. He was very kind, patient and courteous in every way and very quick with our buying process. And not to mention was not pushy or overbearing. Way to go Bob!!!!!

Sa
Review №23

Shaun was great to work with! Did his best to make everything happen like we wanted and got us into the perfect vehicle for our needs. We didn’t feel rushed at all even though it was the end of the day on a weekend. We recommend this dealership.

Sc
Review №24

Shawn’s very easy to work with and very laid back. Shot me straight and made the buying process so simple. Everyone was so pleasant and never pressured. May go back and buy one of their SUVs too. Enjoying my new workhorse. Thanks guys!

Za
Review №25

Shawn and Eric were great, extremely up front during the whole process and easy to work. I would recommend them to anyone in the area.

Ga
Review №26

Quick and easy buying process. By far the most informative and transparent website in the greater Nashville area. The team was amazing even though a lot of the buying process was spent online. Highly recommend!

Su
Review №27

I happened by Car Smart yesterday trying to get some help.Shawn said I was needing help from another business. Seeing I was a car-less older adult he and Eric got me safely transported there.The kindness, compassion, efficiency makes me know I will contact them first for car needs when I move to Hendersonville.Dr. Suzanne JosephNaperville, Illinois

Mi
Review №28

Rick was very helpful. This was our 3rd car purchased from this dealership and have no bad experiences. This was our first time working with Rick and he made the process easy. We will most def be back!

Re
Review №29

Exceptional customer service. Shawn was fabulous to work with. What really sets them apart is the fact that you can trust that they will stand behind their word. Weve bought four vehicles with them and will continue to be a repeat customer.

Da
Review №30

I had come in looking for a R/T challenger and as soon as I had walked in the door I was greeted by Shawn. He sat down with me asked what things I wanted on/in the car, color, and etc. Was very patient and showed me cars a HUGE list of cars. He really wants to make sure you get the car that you want with a great price. Only good things could be said about this place.

Wh
Review №31

This Place was amazing! Shawn did an excellent job on helping me and actually giving me a perfect finance company to go through to get my DREAM JEEP! 10/10 recommend Shawn and his staff at Carsmart!

Za
Review №32

Easiest buying experience I’ve ever been through. The staff here are true professionals and care about their customers. You will not go wrong buying from here.

Me
Review №33

Thanks so much to Shawn for all his help with my trade. All the staff was friendly and top notch! I will definitely do business with Carsmart.net again!! I highly recommend!!

Da
Review №34

Staff were very helpful and did everything they could to make sure we were able to buy the car we wanted. I definitely recommend them!

Ja
Review №35

I’ve been through multiple used cars and I’ve never had a better buying experience than I did at CarSmart. Top tier customer service with genuine reps offering fair prices. Highly recommend!

To
Review №36

The whole experience was great. The price was fair and Bob went above and beyond in taking care of the questions I had about the truck. I was allowed to take it for my own inspection. I will be back for my next vehicle purchase.

Br
Review №37

Excellent Experience. I worked with Shawn purchasing a new 4Runner from out of state and the process could not have gone any smoother. Would definitely work with CarSmart and especially Shawn again.

ro
Review №38

Excellent dealer, really nice military friendly staff I had Shawn and Eric, I would highly recommend them when visiting the area if in need of a car.

La
Review №39

If you’re looking for a dealership that gives you the small town vibes- then look no further!! Shawn is top notch in our family’s book. He is professional, personable, respectful, and makes you feel like family! We’ve bought multiple vehicles from him and will shop no where else. Stop in to CarSmart and let Shawn B make your car dreams come true, he sure did ours!

Br
Review №40

Shawn and his team do a fantastic job and always stand by their vehicles! This is my 4th time buying from Shawn personally, I will always do business first with Shawn. He is very fast to keep you informed and the process is SIMPLE! Thanks for another great buy!Bowens.

Je
Review №41

Purchased several vehicles and referred several friends over the past 10 years. To my knowledge they were all satisfied, the staff, sales, service and technician provide a high level of service. Highly recommend Guy and his team.

Ca
Review №42

Made an appointment 2 weeks ago for a test drive... Less thank 3 hours after the test drive and I’m out the door with a new vehicle. The buying process was fast and easy and Rick was friendly and helpful. Shoutout to the GM Eric as well for helping me get a better deal.

Gr
Review №43

Shaun and Eric are the best!! Great to work with in the car buying experience. Made it easy and not stressful!

Am
Review №44

Best car buying experience ever! I was without a vehicle and they drove a car over to me for an initial test drive. They delivered my car and completed signing of the purchase agreement at my home. Responsive and great customer service and definitely recommend.

To
Review №45

The salesman were extremely helpful and had great knowledge of the lot. My car was a great purchase and has been extremely reliable for me and all around it was a very streamlined and easy process!

La
Review №46

Was the nicest and friendliest used car dealerships I have been to. Wasnt pushy or pressuring in the sales process.

Gr
Review №47

This is the 4th or 5th vehicle that Ive purchased from Carsmart because its always a great experience. Shawn Bowers really took care of us and we will be back when its time to look for another vehicle.

za
Review №48

Shaun was great to work with. Made us feel at home during the whole process.

Su
Review №49

Cat Smart makes the buying experience so easy! Love my truck! They always go above and beyond at both Car Smart and Car Care!

Jo
Review №50

I love this place treated me very well. Welcomed me soon as I walked in the door my salesmans name was Shawn Bowers

Ca
Review №51

I was looking for a car for my 16yo son that wouldn’t break the bank and also wouldn’t be a piece of junk! Not an easy feat! Carsmart had the perfect Ford Escape for us, but it didn’t have a backup camera. I realize that isn’t a necessity, but since the safety feature exists, we were hoping to find! Shawn was great in getting us connected to a local business that installs radios and various other things. Thus, we purchased the vehicle on a Saturday and it was DELIVERED to us (in Franklin, TN) on a Tuesday with a backup camera and Apple play installed! So easy, who knew?! I’ve never bought a vehicle this old (2009), so I do have a few nerves about what to expect, but my hope is that Carsmart wouldn’t sell it to me if it was junk, and the overall experience of ownership remains as positive as the experience of acquiring it!

Am
Review №52

CarSmart.net is the best! They are professional, friendly, they listen to you, and they make the car buying experience easy and smooth. I have bought my last 4 cars from them and won’t go anywhere else!

Je
Review №53

Bob Garcia, Eric Hampton, and Shawn Bowers helped me a ton while I bought my first car! Shoutout to them for making it such an easy process!

Mi
Review №54

If your in the market for a used vehicle, ask for Shawn! He helped us find a great car within our budget, and made the buying experience seamless. This is the way all businesses should be!! Thanks Shawn!!

an
Review №55

We have bought two cars recently, the friendliness of the staff and owner will always keep us coming back to CarSmart!

ma
Review №56

My family and I go to CarSmart/Care for all of our needs. CarSmart asks all the questions and check all the boxes. I am never disappointed by them and haven’t met one worker who isn’t friendly. Not to mention the lobby is great when you have to spend some time waiting for the job to get done.

Rh
Review №57

We purchased a 2014 GMC Arcadia DenaliIt was fairly priced Bob made the entire process effortless We decided to finance it Bob got a market priced loan I am sure that when I need another car I will come back to see Bob at CarSmart

Au
Review №58

Good communication, easy dialogue, good to work with and car was as billed. Would def buy from them again.

El
Review №59

Best experience buying a car ever. Thank you so much!

Li
Review №60

Came in looking for a new ride with my husband and our two sleepy toddlers and Bob had so much patients. He worked with us showed us lots of options until we found what we needed! Came out satisfied with our new family vehicle.

Ch
Review №61

Great car buying experience. Shawn was very easy to work with, gave me a fair price on my trade in and beat the interest rate from my own bank. I had a little issue with the brakes about a week after I bought it, so I brought it up to their service station and they fixed the issue for no charge. Great guys to work with!

Ma
Review №62

Bob Garcia was a delight to work with! He made the process easy and best part was we didn’t feel pressured to move forward with the purchase.

Za
Review №63

Honesty, integrity, and understanding; these three words best describe my experience in working with Shawn & the CarSmart team. I am from out of state and the OUTSTANDING customer service made me feel like I was right there in Hendersonville! Thank you CarSmart, for setting the course to finding the exact vehicle I to fit my needs. Y’all are great!!

Ke
Review №64

Excellent buying experience.

sa
Review №65

Love car smart just purchased my 3rd Lexus from them in January, wouldn’t trade anywhere else!

Br
Review №66

Had a great experience buying a range rover with Guy Alfieraie and Eric Hampton.

Jo
Review №67

Shawn was awesome and extremely helpful throughout the whole experience

Ji
Review №68

Shawn has always taken good care of me on numerous occasions! Looking forward to many more years of business with him and carsmart! Thanks for the business Shawn!

Lo
Review №69

I could not have asked for a better experience than I did today with this car dealership. Tyler was my salesman and was phenomenal. The experience and having every answer I needed was wonderful. I would highly recommend using this dealership.

Ty
Review №70

Pretty good car dealership. Bob knew what he was talking about and made sure Id be taken care of.

Ch
Review №71

Shawn is always helpful in finding vehicles for me. He’s great to work with!!

Vi
Review №72

I got a great truck for a great price. Eric and Guy worked real hard on the deal and we came to a fare deal.....

De
Review №73

Got me the Exact Car I Was Looking For And Fast !! Thanks Shawn!!

St
Review №74

Great place to buy a car shaun went out of his way to help me get in too my car Ill definitely go here for all my family car needs in the future and have already recommend to selveral friends

De
Review №75

Very helpful and informative great and friendly service....

Do
Review №76

Shawn goes above & beyond to be the BEST used car salesman ever! His financing expertise gets you the best rate and his customer service is 2nd to none!!!!

Ja
Review №77

We recently drove 3 hours to purchase a vehicle with these folks. The entire process was great from start to finish. Shawn, Bob, and the other staff were very kind, understanding, and helpful. At no point in the purchase did we feel pressured or rushed about our decision. Their business was very neat and clean and full of hospitality. My family would definitely do business with them again. Great job from a great team!The Clark FamilyLondon, KY

Je
Review №78

Great quality service and friendly staff.

Ja
Review №79

Shawn at CarSmart.net was awesome to work with. He worked with me to ensure I got what I wanted in my truck. The truck I wanted was still in transit to the dealership but he was able to get me pictures and tell me about the truck before it arrived. Once it arrived he told me it had arrived and we set an appointment up to look at it. The truck was just as he said it would be. Very happy with my purchase and have told several others about the great experience I had.

El
Review №80

Eric was great to work with. Very helpful and accommodating

Ta
Review №81

Shawn is a pleasure to work with at CarSmart! If you are looking to buy...go see him!!!!

ra
Review №82

I felt very comfortable w/ these guys and they were very patient through the whole process of me changing my mind 800x haha. Everyone was so nice and worked hard to make sure I left happy. Would definitely recommend & shop here in the future!

Re
Review №83

Tyler and Bob were awesome! My husband had just gotten home from deployment and we needed to get a new car but we were dreading spending all day car shopping. I was able to make an appointment and look at the car we were interested in right from walking in the door. We are now very proud owners of our dream car and it was such an amazing experience!

H
Review №84

My experience with Carsmart was amazing, as soon as I walked in they where nice and helpful Shawn was very helpful and helped me get the car I wanted with no pressure in to buying it. He walked me threw the buying process and made sure I understood everything. Very nice people I highly recommend them if your trying to buy a car.

Li
Review №85

As a seasoned veteran bearing the scars from previous encounters with auto dealers, I have to congratulate the staff, especially Terry and Shawn, at CarSmart Hendersonville! My visit and subsequent purchase was almost “pleasant” if you could ever use that description in the context of buying a car. Relatively painless is the most I could have hoped for; but they were efficient, competent, amazingly helpful and just really nice! And I got a really cool car too😃. Thanks guys

ME
Review №86

Wonderful car buying experience! Will not hesitate to recommend to anyone looking to purchase a vehicle. Enjoyed working with Shawn, Bob, and Tyler.

We
Review №87

This is the best car dealership Ive ever worked with! Not only are their vehicles priced great, but every single employee in the building is truly caring and goes above and beyond to help their customers. They proudly service anything that they sell and would never sell you a car you couldnt rely on. Ive never had anyone work so hard to earn my business, and they even financed my car at a significantly lower rate than anyone else I tried to receive credit from! Ive been a customer with them for almost a year, and I wouldnt want to buy my next car anywhere else.

M
Review №88

Went in to look at a vehicle I saw from the road, had a test drive. Saw another two vehicles that I would consider buying, test drove those as well. Then made a purchase.....when I wasnt even in my mind buying a car that day! Laid Back Atmosphere without the Sales Pressure.Would recommend CarSmart to anyone in the market for a vehicle...give these guys a shot before you go anywhere else.

Ch
Review №89

Stumbled across this place online. We were originally going there to look at one car, but came home with another. The prices were great. We worked with Tyler who was very courteous, professional, and attentive. The vehicles all seemed to be in great shape, all of the vehicles we looked at were free of any major scratches or stains.We had noticed a minor alignment issue shortly after purchasing the vehicle and were told to bring it back so they could take care of it. Lastly, the actual buying process went rather quickly. We used them to secure financing and were pleasantly surprised that they only submitted my credit to one or two places. Other dealers in the past submitted it to many institutions.Overall, very happy with the experience. Id recommend using them and will keep them in mind for future purchases as well.

B
Review №90

I typically do not give excellent reviews let alone reviews in general but, I must say I will be back at this dealership and will refer friends and family. Lew was our sales agent and was very patient with our process of selecting a vehicle. We actually drove five vehicles while trying to decide on our new purchase. Lew was very knowledgeable about all the vehicles and able to answer all of our questions. Before we made an offer the owner happened to be on the lot and asked me about my thoughts on the vehicle. I explained it was in great shape but there were several things that needed attention. He immediately explained that all issues would be taken care of if we were interested in the vehicle. We negotiated a price that we felt was very good without the haggling back and forth and even more importantly they were willing to work with us unlike Car Max. The owner and Lew made good on the issues and we are very happy to work with them now and into the future. Everyone we met on staff were very professional, personable and great to work with. HIGHLY RECOMMEND LEW and this company!!! Thanks Lew, Rey, Andrew and Guy for helping us with a pleasurable car buying experience! Sincerely Bill and Lisa.

Ma
Review №91

This was my first purchase from this shop. It will definitely not be my last. The salesmen, finance department, supervisors, all of them were first class. Their selection of cars and trucks is second to none. I have already suggested this dealership to my friends and family and would not hesitate to recommend them to anyone else. My salesman Lino was top class. Professional and down to earth. My purchase was flawless, everyone involved was helpful. No high pressure push from anyone, and they took their time to explain the whole process. In addition, you will find that their prices cannot be beat. I had looked for a Grand Cherokee in four different states. None of them could even come close to the price I purchased my truck for. Absolutely great dealership, great staff, and a great experience.

Pa
Review №92

I went in with a couple of flaws on my credit report, once there Shawn assured me that I would leave with a car And I did!. They were helpful from beginning to end of process. Not pushy but made sure I was comfortable and satisfied in every step of process, I recommend anyone looking for a vehicle to try them out!

De
Review №93

Best place I ever bought a vehicle! First place that didnt put the screws to me!!! (To put it bluntly). They were 300 % for the customer..placing their own needs totally in the back seat! Kept me in the front! Letting me have the say! Cody was especially nice by treating me to free gas!

Li
Review №94

This place is a top notch dealer. We bought an awesome car today and Freddie Stanley took amazing care of us - from the price to honest service/sales. He was prepared for us when we arrived, worked through his lunch to complete the transaction and all with a smile. I would highly recommend you purchase your next vehicle from them!

Je
Review №95

We have purchased 4 cars from them and a family member bought another. Each time we have dealt with them, we have always left happy. Guy, the owner, does not mind spending time and money to assure the cars his customers are purchasing are in great shape and up to his standards. With the level of service they provide, I would gladly pay a little more just to use them however, their prices make it so I dont have to pay more. We highly recommend this dealership if you are looking for an easy, low pressure experience. Tyler and Shawn are also top notch and extremely personable.

Je
Review №96

Shawn and Guy were very helpful in my search for a new truck. They both listened to me and didnt try to put me in a truck that didnt match my top choice. They went the extra mile in putting new wheels and tires on my 2016 Ram (although the ones that were on it were fine) and helped me finance the package deal! I would recommend this dealership to anyone who likes honest folks and straight up deals with no haggling. Jeff H

An
Review №97

Very easy and stress free process. Tyler was extremely helpful. Of all the car lots I had visited he was the only one that knew the answers to all of my questions about the different features and trim levels.

Cu
Review №98

I had an excellent experience here. Very nice, not pushy at all. Very willing to make a deal.

Su
Review №99

As a Senior Citizen I was most impressed with their honesty and compassion for me. All of the staff was so helpful and caring not pushy. It was my decision but Rich made everything so easy for me and did things he did not have to do to make sure my buying experience was excellent. Cas and Jason also were there with me during this process. They were all great. I highly recommend Car Smart.

Ma
Review №100

I found a car for my son on the True Cars website, and called to check availability. I spoke with Tyler and he indicated the car was still available. I arrived to the dealership within 15 minutes, and upon my arrival Tyler was ready to assist. He discussed all the options with the car, explained the pros and cons of the vehicle and most importantly, he was very patient with me. As this was a car for my son, and he was currently at work, I was doing all the initial legwork.Prior to purchasing the car, I wanted my father to check it over as well as my son. We came by the next day and unfortunately the car was in the shop being serviced. Tyler was gracious enough to allow us to go inside the repair shop, get inside the car, start it up and do a complete walk around. From what everyone saw inside the shop, as well as the Carfax report and my prior opinion of the vehicle, as I had driven it the day before, my son decided to purchase the car. Provided of course, that once the repairs were done he was satisfied with the cars performance.Being as though this is my sons first car he financed personally, the finance department was kind and explained everything to him. Id definitely suggest this dealership to others.

Information
58 Photos
100 Comments
4.6 Rating
  • Address:1023 W Main St, Hendersonville, TN 37075, United States
  • Site:https://carsmart.net/
  • Phone:+1 615-822-9711
Categories
  • Cadillac dealer
  • Audi dealer
  • Auto broker
  • Car dealer
  • Chevrolet dealer
  • Ford dealer
  • Mercedes-Benz dealer
  • Used car dealer
  • Used truck dealer
  • Volvo dealer
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:Closed
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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