user
JOANN Fabrics and Crafts
2481 E State St, Hermitage, PA 16148, United States
Appearance
JOANN Fabrics and Crafts

Comments
De
Review №1

Love this store. I would be in big trouble if I won the lottery.

Sw
Review №2

The employees go above and beyond! Love this store!

Do
Review №3

Helpful staff and an excellent variety of products. Staff is knowledgeable about their merchandise.

H
Review №4

I love this Joanns Fabrics. So lets just state the obvious on the weekends its busy so if you need some time with one of the amazing staff members I suggest you go during the weekday.They have everything you need. They ask if you downloaded the app for coupons. The store is organized and clean.The staff members are amazing! Everyone is so knowledgeable.I wanted to start sewing my own clothes. Its my first time making clothes and I was nervous. So I went to Joanns and was welcomed with open arms. Each staff member took their time with me and answered my question. Lets stop and talk about Lisa for a moment!Lisa is an angel! She is kind, knowledgeable, patient, and so sweet! She took her time to read the sewing pattern package with me. She explained what was needed and then walked around the store with me till I found everything! She made suggestions and explained how the zipper would work. She provided tips! If we werent in covid times I would have hugged her! She is magical!The entire staff is awesome. Please be patient with them because when they have the time they will be able to help you.

Hu
Review №5

Theres a lot of different stuff in there and the service was great

Sa
Review №6

Great store - needs to be bigger. They should buy the empty store next to them and expand.

J
Review №7

Good store but I miss all the decorations they sold at good prices.

An
Review №8

Nice clean store. Pleasant experience

el
Review №9

I love Joann Fabrics..aannnnddddd crafts!!! Hobbies galore

Al
Review №10

Great staff that is always so helpful!

Ba
Review №11

The customer service is wonderful. I have been using their curbside pick up and they are always friendly and eager to help.

Ja
Review №12

Everyone is always so nice and helpful. Love shopping at Joanns!!-

Da
Review №13

I had visited this Joanns many years ago and it was dirty and cluttered. I was very surprised at how neat the store now is. The floors were clean and polished plenty of lighting and everything was easy to find. The clerk answered all my questions and was very helpful. I was extremely pleased to be a shopper there and I will be returning. Next time I will remember to get plenty of pictures.

Sk
Review №14

My wife wanted to buy a gift for our daughter that was advertised as being on sale. She found three of the same item. One she liked but was missing a bow. A second one she didnt care for the look of it and a third was also damaged. She asked an associate if it was possible to remove the bow from the second damaged item but she wasnt willing to be of any help. So my wife went to another associate that she recognized as working at JoAnns for some time. My wife asked what do they normally do with damaged items and the associate said they damaged them out and send them back. So my wife explained that she liked the one item that was missing a bow and wondered if they could remove the bow from the second item so she could glue it on the other. The associate said, sure and removed the bow. My wife was very happy with the the service provided by the second associate. I would have given the store 5 stars if the first associate was a little more customer friendly. I intended on giving it 3 stars but the helpful associate brought it up to 4 stars.

Ja
Review №15

Very poor customer service. Cashiers and managers have poor hospitality and would rather gossip with friends instead of work. No one at the cutting table for over 20 minutes, waited in the check out line as I was only getting fabric, and the woman denied me service. This location has lost my business permanently.

Su
Review №16

CRAFTS very reasonably priced and a wide variety. Fabrics of all kinds and highly expierienced employees ready to assist you if you express the need. Sewing assessories of all kinds. Quick shopping visits and hours of operation are the norm. Location is great and parking is plentiful.

De
Review №17

A little too expensive for what I needed

Ky
Review №18

Bought kitchen drapes there. They have a huge selection. Staff was very helpful even helping me decide on which ones to get!

Ad
Review №19

Check online or get the app for coupons!!! New selections and great customer service!! They will help you find what you are looking for and give some great advice as well

mf
Review №20

Lost a blank check there. I called and they were great! Found my check and called me back to let me know. Employees really went above and beyond!

Sh
Review №21

Has floss for cross stitching but not material needed..

An
Review №22

Get on their mailing list, or even better, get their app and have coupons sent directly to your smartphone. Theyll offer monthly coupons of 40 - 60 % off any one item not on sale, BUT theyll put smaller discounts (as low as 10%) on everything for which they dont want you to use that coupon. So its a great deal more limited than they make it sound.

Jo
Review №23

This is a smaller Joann Fabrics store but they still have a lot to offer. Aside from a wide variety of fabrics, they also have crafting supplies, silk flowers, yarns, sewing machines and supplies, and notions. They also have clearance items, so you have to stop in to see what new fabrics are on sale. The staff is pleasant and helpful. You can sign up to have their sale flier mailed to you, or have the specials texted to your phone. Makes for fast checkout and no coupons to carry around. I enjoy shopping at JoAnn Fabrics... Maybe too much!

Ma
Review №24

Sort of found what i need but i really neededa fine point white fabric marker and they have none. Employees very helpful and nice

Ju
Review №25

A favorite store. Lots of cool stuff. Sometimes the stock is a bit old and dog eared at times.

K
Review №26

The staff here are always so friendly and helpful. Im a regular customer, and they are always happy to see me. I definitely am spoiled shopping at this Joanns versus some of the others I have encountered.

Ka
Review №27

I wish they had someone on the floor to help. I walked around quite a bit to find my purchases. Also, no one was at the register to help the 1st customer & I.I love the store and will go back, but this was a disappointing trip.

jo
Review №28

What a wonderful Store. I didnt have time to see all of it. Seemed to have anything I would need. Ill be back soon.

An
Review №29

Good deals. Friendly service. Good parking.

ci
Review №30

Nice place but can be very pricey and when they ring you out watch so they give you the right price.

Tr
Review №31

The best part of this JoAnns was the very helpful check out clerk. Store is okay, but was out of stock on a lot of yarn.

Sa
Review №32

Greeted twice while browsing, check out quick and updated e mail address to receive upcoming holiday coupons

Re
Review №33

Has plenty of crafting goods that one would need. No expensive at all

Su
Review №34

They have pretty much everything you could need.

Mi
Review №35

Great prices and selection. Staff could be friendlier.

Ni
Review №36

The last who rang us up was very helpful.

Ki
Review №37

Great selection of material and notions.

Kr
Review №38

Love this store. Coukd use more fabric options. But the workers are great and know almost anything you need to know.

Ma
Review №39

Great store great people fabulous sales

Sa
Review №40

Love to get my craft stuff there. Love my coupons.

Bo
Review №41

They were very helpful

Ha
Review №42

When my order came in it wasnt what i expected or what was on the joann app . It came cracked and with all the colors blended and leaking in the containor

Ja
Review №43

Love this store. The people are very helpful.

Re
Review №44

They recently removed all of the stickers from the scrapbooking area. Disappointed in the selection of this smaller JoAnns.

Sh
Review №45

Very good service and friendly and knowledgable staff.

Kr
Review №46

Its a smaller store but staff is friendly and store was clean and stocked

ch
Review №47

Found most of what I was looking for and what I didnt find, a very pleasant employee ordered what I needed! Great experience

Jo
Review №48

Nice if you make clothing or any thing else

Pa
Review №49

Well informed staff qnd good sale prices.

Pa
Review №50

Lots off stuff, one of the few places to get fabric.

Ja
Review №51

The Craft place where you can find all you need at a descent price!

Di
Review №52

Very well supplied.

Ja
Review №53

Ranked it only 4 stars cause it seems like their prices have jumped.

To
Review №54

Nice fabric selection, great workers

Si
Review №55

Very friendly sales associate, didnt have what I needed, but tried their hardest. Even pointed me in the right direction

La
Review №56

Joanns coupons are the best!!

Aa
Review №57

The Best Store.

Pa
Review №58

Awesome place to buy fabric

Ye
Review №59

Prices doubled, cashiers are grumpy and dont want to help

La
Review №60

Great selection of fabrics!

Ka
Review №61

Can loose control...of my pocket book..lol

Ca
Review №62

High priced crafty...stuff.

Mi
Review №63

See prices are great

Ci
Review №64

Clean. Friendly staff. Huge inventory

Pa
Review №65

So many crafts ideas.plenty of fabric to choose from.

Be
Review №66

Very helpful employees

Ca
Review №67

Love the variety

Tr
Review №68

Love Joanns

Vi
Review №69

I was not there, not sure how or why I got this.

Ja
Review №70

One word, overpriced.

Pa
Review №71

Great store

Ta
Review №72

Great service!

Ta
Review №73

Love🌹

Lo
Review №74

Love the crafts

Li
Review №75

Friendly

Aa
Review №76

This place is really cool they have a lit if stuff you wouldnt expect to find in a craft store

Information
13 Photos
76 Comments
4.3 Rating
  • Address:2481 E State St, Hermitage, PA 16148, United States
  • Site:https://stores.joann.com/pa/hermitage/235/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 724-981-4000
Categories
  • Baking supply store
  • Fabric store
  • Bead store
  • Craft store
  • Knit shop
  • Picture frame shop
  • Scrapbooking store
  • Seasonal goods store
  • Sewing shop
  • Yarn store
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:10AM–6PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Similar organizations