Closed a couple minutes before their posted closing time and wouldnt take a non cash strictly drop off package. π€¬
Too expensive for Amazon returns to print a label. 4.5. If you email put charge for paper print. That is ridiculous. Also fee not said not after they already have the package and label printed.Charge price should be posted and upfront, not sneaky and snake. Will go to other UPS stores.
They wanted to charge me $4something for an email, +packaging, +printing fees. Amazon already charged me for shipping
Customer service is a hit or miss. Sometimes its amazing other times people are cranky.
I sent a package internationally. The person who helped me weighed it and filled out a description of what was in it. I said 2 pair of tennis shoes a couple other things and 3 lollipops (candy). After a week I received a ext that it was being returned to sender because of a restricted commodity. I searched in ups website what was restricted and what is not. I found that candy can be sent but the amount of sugar must be in description of contents of package for example candy 90% sugar. I notified returned to where I sent it and was told they arenβt able to keep track of what was put in box they have a lot. They were no help at all!! They should be assisting itβs customers on what is restricted and what is not! I feel it was there responsibility to put the correct documentation with every package! They could care less if my package was delivered or not they had my money and it wasnβt cheap! This place was very rude and unhelpful! I strongly suggest that you send packages through a ups hub not a store like this one! Heads up!
I cled for pricing for sending 33 pages via email. After they sent it. I found out I was quoted incorrectly and the price was about double. They honored the price but made me feel like I did something wrong. I had another batch of papers to send and went to another postal place. There prices were so much cheaper. Ups is over charging in my opinion. They wanted $33 to email 33 pages. I am forced to go elsewhere. It was only the price but the attitude when I questioned the price. They shouldnt quote incorrectly.
Love this place fast service. That women who work others are super nice and the prices are competitive when considering the quality of your shipment. No where else can I ship my artwork and know it will arrive to the destination undamaged and in perfect condition.
Tried calling and they never answered. Very typical nowadays.
The workers are really kind and one even saved me from a scam. She recognized the address and with my requesting next day shipping she warned me about the scam emails on PayPal. Thanks to her I didnt lose my 1500 computer.
Terrible customer service. Employees are rude. Dont follow their mask policy, but try and enforce.
The employees at this location are always friendly and SO SO patient.
I made an appointment a couple of weeks ago to obtain a notarized signature for my Will (I have done this previously in 2015). The notary would not notarized my signature for the Will saying it was against the law. I talked to my attorney and this notary is incorrect. I had to go somewhere else to get it notarized.
We started renting a mail box at the Hesperia, CA UPS store several years ago. It is very convenient. We are greeted every time we enter. If we have a package delivered, we get a call. It is wonderful to be treated so kindly. We have had packages packed and sent with no problems.
This one in Hesperia is nice the people are nice and friendly and very helpful and they get the job done quickly.
Review based on the $4.50 fee to just receive an email then another .27 cents to print the email page. Oh and doesnβt matter if you are already a UPS customer that pays yearly fee for a mailbox there.
They charges 4.77 dollar for printing amazon return label, while I was able to return for free in any other ups store.
I have been a client for 2 years now and it has been a wonderful experience, Sarah Is Great.
Apparently the older gentleman sold this store, the new manager is not so great.She not only insulted the older man saying he didnt run the store right when he had it, but she was quite rude as well. I will not be coming back. A huge disappointment to me, it was the only local mail place I used.
Fax 20 pieces of paper and itll cost you $25. Theyre making a killing off of it. We all know faxing doesnt cost that much.
I went in to fax two pages, they had to make copies . 3 they did not inform me that I would be charged. For the copies. I would not have minded if they told me first. They charged me 5.98. I asked them why did you. Not tell me about the additional charges? They were super rude and told me we dont just make free copies and they dont make copies just for fun. I would not mind paying the money if they apologized but instead was so rude. The money was not a problem but dont be rude when I am your customer.
Ive been here several times, and the people are always friendly and helpful. Thats exactly why I keep going back to them.
Used for all my shipping needs and had a mail box here. Everyone was always friendly and helpful. I was sad to go because I moved.
Excellent professional service and follow-up in a pick-up and shipment to the East Coast of multiple pieces of technical equipment. Very fair pricing too!
Great store, easily accessible, friendly staff, and they do just about anything you need, including suggestions on shipping certain odd shaped items.
I went into this Ups Store, had a notary done which the lady was very knowledgeable and helpful. I also shipped a package and the staff there were all friendly and professional. I will tell everyone I know to go there, it was such a nice experience.!!!!!
GO IN ALL THE TIME VERY HELPFUL AND NEVER EVER EVER SEEN ANYONE BE RUDE,, NOTARY IS FAST AND GOOD PRICE .. THIS IS A NO NONSENSE PLACE WITH GOOD PEOPLE ...
It was pleasant they were very helpful and reassuring... everything was fantastic
I just spoke with the morning sales person who was very nice to help me figure out how to fill out the paperwork and getting everything completed.
The lady with the short hair is awesome great customer service.
LOVE LOVE LOVE THIS UPS STORE! Friendly helpful staff. Awesome group of folks!
I love doing business with this store. Everyone greets me with a smile. Love it.
This is the best group of people and super helpful . faxes . notary . mailing . u name it . π―β€
Very nice and very helpful every time I go there.
Been here a few times, usualy pretty quick, lots of supplies and the staff was friendly
I am there regularly, everyone is friendly, professional and very knowledgeable.
Been there a few times for shipping packages, they usually charge you to tape and seal your shipment! Heads up
Very friendly! Excellent customer service π
Fantastic counter help and fun supplies.
Great store
BRING YOUR OWN TAPE FOLKS THEY WONT EVEN TAPE YOUR BOX CLOSED FOR FREE. HOW PATHETICALLY CHEAP TO CHARGE CUSTOMERS 75 CENTS FOR A COUPLE PIECES OF TAPE
Went in to the UPS store and i was so confused on how to print the emails that i need and they were so helpful and very nice i really like this place they had me laughing.
Took care of what I need quickly!!
I needed one page printed. So I sent them an email with the file to be printed.$2.99 for receiving an email and $1.16 for 1 printed sheet of paper and tax. $3.15 is highway robbery. We are no longer in the year 2000.
Very friendly, fast service and helpful
Made and order the website on ups says it closes at 5. On saturday. They where closed at 4 15. Insane. ! So now i have to go pay to have my printing done elsewhere and pay and i cant cancel my order.
They always go above and beyond for their customers.
Manager is rude and wont give refunds on there mistakes.
Always professional and friendly and fast
Closes at 4