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Body Shop Pros Collision Center
1891 E 11th Ave, Hialeah, FL 33013, United States
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Body Shop Pros Collision Center
Comments
Ca
Review №1

Here, they charge you for a simple estimate. I guess they really need the money.

Ra
Review №2

This business offers extremely bad service. I suggest anyone that the car insurance refers here to reconsider. I took my car in to fix and the parts they bought weren’t even original parts. Additionally, they buy cheap after market parts that cost the cars price to further depreciate significantly. They worked on my car and even missed out of repairs which I had to take back at another day at my own missing work expense. Furthermore, the paint job they did was bad and now have to take the car back to repaint wasting more of my time. I regret taking my car here 💯. They are very unprofessional and unethical when it comes to the car parts they install in the car; be aware !!

Do
Review №3

Very unprofessional, arguing over and over..with us and our insurance company. Not the best shop on the block yall. They messed the air up in the car. Went back 4 times to them..gapping holes on side panels where their not supposed to be. Said our fog lights pop in and out, which they dont they screw in. Wouldnt tell a soul about this place

Ja
Review №4

They took care of my Mazda after an unfortunate accident and even left it cleaner then when I dropped it off. Jose was very nice and easy to work/communicate with.

A
Review №5

Receptionist was very rude and dismissive over the phone answering questions regarding an estimate. Would not recommend this shop to anyone.

Ze
Review №6

Poor quality, not answering phone calls. Not paying in time.STAY AWAY

gr
Review №7

From beginning to end, I had a great experience. They assisted me with the paper work as well as with the rental; everything was done on sight! My fender, hood, front bumper and few internal items were replaced. All the pieces fit perfectly and the paint was matched to perfection. They left my car looking brand new and even gave it a detailed cleaning. Overall very satisfied and content with the end result. Thank you Body Shop Pros Collision Center for making this process smooth and easy.

AD
Review №8

Will not recommend to trust this company with your car or money.They answer the phone only when they feel like working. They dont answer emails.The service is poor and unprofessional to say the least.Look at all the last reviews this company got and make your decision accordingly.RUN RUN RUN

Dy
Review №9

If there was a way to give 0 stars I would. After an accident you have to deal with so many things afterwards. When you drop your vehicle off to be repaired you shouldnt have to worry about the repairs being done correctly or not. After all you the body shop is being paid for a job. You should be able to trust that the mechanics will will do a their job well and do it right. This unfortunately was not the case. STAY AWAY!

Al
Review №10

I’m giving this place 5 Stars for their outstanding customer service. Although I encountered some imperfections when they first returned my car, there was no hesitations when it came to receiving my car and fixing those little mistakes so that I could take home my car with a smile on my face. Thank you for the awesome you do!

Ja
Review №11

Great service. Fair pricing.

Ma
Review №12

First and Foremost I want to take this opportunity to thank you personally for the unbelievable Job you did on My Chrysler 300.This place is amazing, Excellent customer service, reasonable pricing as well.I definitely recommend this body shop. Thank you guys you were all great.

Le
Review №13

I just picked my car from this shop and Im very impressed and happy with their service. My car looks brand new again and the entire process was very easy and they were very professional. I would highly recommend this shop to anyone. Thank you!!

Or
Review №14

The customer service this business provides is above and beyond! I dropped of my car and was helped by Johnny and he was awesome! My car looks brand new and even washed my car. It’s so hard to find businesses like this that treat customers with awesome customer service. YOU GUYS ARE THE BEST! You gained a customer for life!!

As
Review №15

Unfortunately I was recently in a car accident. My insurance was very helpful and quick in finding a body shop that did great work and was close to me. I have to say the entire experience was stress free. As soon as I got there everyone was very professional. I met with the owner and my Geico representative and they explained everything very thoroughly and clearly. They kept me updated on all the repairs and how long it would take. When I went to pick up my car (right before closing), they stayed open for me, everyone was incredibly nice, and the work done to my car was amazing. It looked brand new! They even cleaned it (so good that I actually noticed it before I noticed the repairs). If you are having to have work done I’m sorry for the inconvenience, but trust that your vehicle is in the best hands!

Wo
Review №16

They do great work and will always go above and beyond for the customer. I’ll recommend them to everyone. Honest owner and mechanics.

An
Review №17

Top notch. Nothing but great things to say. Geico had an Enterprise rental waiting for me at Body Shop Pros. My terrain was fixed in under a week. Staff was very friendly as well as professional. Would use them again in the future. Great Job!

Ka
Review №18

Ended up scraping my car against my apartment wall . Called Geico and set an appointment the same day. I arrived to the shop and had an excellent customer service representative, it took no more than 30 mins for my paperwork and to be placed into my rental. I received a phone call today to pick up my car and I can say they did a PHENOMENAL job !!!!! . I was so impressed that they will be my go to for any repairs in the future and a special thanks to Johnny, thanks guys .

Ma
Review №19

There are truly no words that I can express as to how wonderful everyone is at Body Shop Pros. Damian and Jenece are the most amazing people I have ever met. When I had an accident their company was recommended to me and I took my car in to be repaired. Their communication with me throughout the whole process was wonderful and I am so appreciative of that. A few months later when I took my car in for scheduled service I was told that my thermostat had a leak in it, I called Damian and he told me to bring my car to him right away which I did. He took care of everything for me and absolutely went above and beyond what people do these days for their customers, they definitely restored my faith in humanity in so many ways. I highly, highly recommend them for any car and or body repair you may need. From the minute you walk in the door you feel so very welcome and I can promise you they will take the best care of you!!! Good people are hard to find, great people even harder - Damian and Jenece are GREAT people and I will forever be so appreciative of them. Thank you both so very much.

R
Review №20

Took my Truck to this shop (GEICO customer) after being rear-ended and was in and out with a rental within 30 minutes. They repaired the truck and delivered it earlier than initially estimated which was great. All the work done appeared terrific! I was very impressed with the level of customer service shown to me during the whole process, especially during my pickup of the truck. Had a little trouble closing the Roll-n-Lock for the truck bed and the owner climbed right in there a figured out the issue and corrected it. I am not one to go out and write reviews (good or bad) but felt it was imperative this time since there are so many bad actors in this type of business, however Body Shop Pros stands tall in my book and I would not hesitate going back to them or referring them to my friends. Thanks to BSP staff and ownership!! Ray

Ga
Review №21

Great place. They fixed the bumper and the trunk of my Yaris very well. Also, they did a nice job painting it. Would recommend.

La
Review №22

I loved the service, the staff was friendly. My car looked brand new and smelled wonderful inside.

Br
Review №23

Had a minor accident in my BMW. Geico recommended this shop since it was close to my house. The service was exceptional, very professional staff and owners. I honestly did not expect the car to be repaired so quickly. Nor did I expect it to look so good. There was no way to tell that it was ever damaged.I’m very happy with them and will definitely use them in the future.The 5 Stars are well deserved!For my Spanish speaking people:Quedó empingao!

Sc
Review №24

First and foremost very excellent customer service with Damin and his crew.great quality of work..car looks brand new again..they go the extra mile to make sure customer is satisfied..would recommend anyone to take there car there..thank you and Geico for everything..vert satisfied..

mo
Review №25

This is the worst body shop, these guys have no customer service skills, this shop is represented by Geico as a good place to bring your vehicle ...not so this is the worst body shop in Florida. The owner locked the door on me while waiting in the rain then told me to take my car out his shop after waiting for 4 hours on a Geico insurance company representative..this is after being told to return the following day because he is busy and have to go see another customer ..John Perez these people are unprofessional and racist ..

De
Review №26

Great people very polite did an amazing job on my car that you couldnt tell that it was involved in a accident after the repair job they did, 1 out of 💯I give them a100% thank you Body shop pros I recommend that everyone under GEICO insurance involved in a accident come here to Body shop pros far and near you wont be disappointed.

Ra
Review №27

Avoid GEICO SCARE TACTICS used to manipulate cars from coming here. They cut costs for geico. My car has visible sanding scratches and paint doesnt match. Parts not aligned properly and no customer service after the fact. I should have gone to my regular shop instead of accepting this.

30
Review №28

AWFUL AWFUL AWFUL SERVICE! I cannot express how awful the service at this body shop is.

Tr
Review №29

I just picked up my car this week and couldnt be happier my car looks brand new cause it was before they crashed in to me and the service was great a one stop shop all you need in one place I will definitely be referring everyone here!

Ly
Review №30

Great service very professional and such a gentleman

Al
Review №31

Excellent service! Very professional!

ma
Review №32

Great People, Nice customer service

Gi
Review №33

Stay away, or you will regret it

TE
Review №34

Nice staff.

Ch
Review №35

Very professional staff

Bi
Review №36

Over change

yt
Review №37

Very beautiful place. Excellent

ca
Review №38

Very professional in their service and fast handling your problems, they gave me back the truck Scrubbed and clean, very professional and faster services, they give me truck very clean, thanks you guys !!!

Al
Review №39

They are abusive with the price to customers

No
Review №40

Very good repair and pleased with the work

Ya
Review №41

My family and I had an accident on the i 75 south my 3 cars were unrecognizable and they fixed 2 of them for me and they looked like nothing happened ever Thanks to all their team for their work and dedication

Em
Review №42

Good attention to the public, as for the work I am still waiting for completion and to examine the work that is being done to my car.

Ra
Review №43

Very service

Ma
Review №44

A spectacular service and treatment

La
Review №45

Bad

Da
Review №46

👍🏻👍🏻👍🏻👍🏻💯

Information
10 Photos
46 Comments
4.2 Rating
  • Address:1891 E 11th Ave, Hialeah, FL 33013, United States
  • Site:http://bodyshoppros.net/
  • Phone:+1 305-887-7405
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8:30–11:30AM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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