Left very happy with a new windshield and no more water leaks👍🏼👍🏼 really good customer service, all the employees are super nice and friendly, the manager went the extra mile to help me, In and out quick, clean establishment.

People wanted 80 bucks for a used spare tire which is so robbing my purse so we left deuses

Terrible body shop repair, front bumper not flushed, when told repairman Marco got defensive and said my car looked a lot better than what I brought in, a lot of the things promised not done, I now have to send more time and money to repair it properly and he took 1 and a half weeks when he said 5 days, save yourself the nightmare

Nasty owner. Lier. They will tell you anything to get your money SAYING THEY GUARANTEED EVERYTHING. DO NOT GIVE THEM MONEY UPFRONT!!!!!after they get your money they said no warranties.very unreliable. Stay away from. This place !!!!

Very bad service, terrible, if they do not know how to do their job it is better not to do it.

800 for a trasfercase. They are thiefsWatch out for the nasty girl that answers. Shell try to get you on the prices ridiculously.

Lots of used VAN parts. You gonna find whatever you look for

I do not recommend, the attention is very bad until there answer the phone, the owner warns you to buy parts that do not match your car and theres say you can change it, but when you try to do it, they do not return the money. MUY MALA ATENCION, VERY BAD COSTUMER SERVICE

The guys that work at the shop are thieves I went there to get my rear and repaired and I had brand new rear rotors slotted rotors on my vehicle I didn’t think anything of it I washed my vehicle today and realized I put used old rotors on my vehicle and stole my brand new rotors the owner says he doesn’t know anything about it they robbed me I would not recommend going there

I do not recommend, the attention is very bad until there answer the phone, the owner warns you to buy parts that do not match your car and theres say you can change . MUY MALA ATENCION, VERY BAD COSTUMER SERVICE

They are very disrespectful try to trick you to purchasing something that doesnt work for you then theres no refund only store credit what a joke. Stay away trust me

The worst customer service.

Rude receptionist and had no knowledge of what I needed. Then after 15 miserable minutes go by and then they decide to tell me “oh no one if here to take out the part” I called from a week ago to have it out disappointed and it was just a big waste of time .

They send us around the back; only to wait for someone to help us then finally someone came to tell us, no, no you need to go to the front.Then they thought they was doing us a favor on top wanted to charge me for the part more than a new one, when we showed them they said then go get it from those people unbelievable!

Great they have the use parts that you need for trucks

The worst place to look for autoparts.I called first to see if they had the bed for my pickup truck and they said they did so I went the next day and they told me they were going to get the bed of a roof where they had it stored. They asked me for my trucks keys and they took the bed out before they were sure it was the right bed and they made me pay 700 dollars in advance. About an hour later they told me that the bed was not the right bed for my truck and they asked me to leave it for them to look for a bed in another junk yard the following week. I told them no and asked them to give me my money back. Thanks God I had paid cash and they gave it back to me.This is the worst place you can go to find car parts.

The owner is very knowledgeable a bit expensive but he knows what hes doing and need to get you the right part.

I dont even know how this place is still even open????Worst customer service ever.

When you order parts they make you pay for it at front and then they take their sweet time to get it out of the vehicle to make a long story short it took them 2 weeks to get my parts.

The only place I can find parts for my Astro van very reliable and affordable great service

Service is fast. They carry a lot of truck and van used parts.

Excellent service, family owned. business. Very thorough. Honest.

First lady hung up on me, because I couldnt understand her english. The second lady said she put me on hold and I never heard her say that. I got an attitude with her because of the first lady. But I rather just call hassan automotive where I understand them clearly or check on ebay.

Horrible customer service dont come here employee acts like she owns the place . Parts are expensive and most of the time dont work

Do not come to this place they rob your money and they have bad customer service they want you to give your money first so they could give your part without matching the part that you want. be careful with this place.

Raul and Family at Rastro 103 Auto Repair were so kind and helpful....what truly nice people!Our pickup truck was ready at days end just as promised. The repair bill was exactly as estimated. They helped us with our luggage and my husbands wheelchair, offered us cold water or if we wanted to sit in the AC in their office.This place specializes in pickups and vans and we WILL be going back for a cosmetic repair because Rastros 103 gave us such a decent price on the transfer case we can afford to!If you need a repair or part for your pickup truck or van...go to Rastro 103 Auto. Thank you Chavez Auto for the referral.

Do Not Buy Anything Here!!!!!!Very Rude Staff, No Sense of Customer Service, They Have This Buy or Get Out Attitude, Worst Experience Buying Car Parts EVER!!!I buy used car parts on a daily basis in miami and surrounding area and dealt with almost every used parts dealer and i never felt this level unprofessional people in my life.

Do not buy anything from this store.I just purchased an alternator for my truck, I specifically asked them if they are tested and the man at the counter said yes they are, he even said just bring it back it you have any problems.I made the purchase and installed the item roughly 3 hours later. When we started the truck the alternator was DOA. I called 103 used auto parts and spoke with them explaining that the item was not in working conditions they said to bring it in but they where closing in 15 min, I went to my local auto parts store and purchased a brand new alternator and had them test the one purchased at 103 used auto parts only to further confirm that it was not working at all. The following morning I stopped by to return the defective item, I asked for my refund and they said no store credit only, I proceeded to ask when was this explained prior to purchase and they just shook their shoulders.I have reached out to my financial institution and I have requested to file a complaint and start a charge back given the fact that this establishment failed to display any sort of return policy.In the state of Florida Retailers that dont offer refunds must clearly display this fact at the place of sale. Failing this requirement, customers may return goods for a full refund within 20 days of purchase.I will go back and try to give them another chance at making this right as I feel everyone deserves a second chance but we shall see what they say.

Be careful with this people they took my money told me had the part and never got I had to ask for my money .make you waste your time.

Ugly service

Wow where do I begin ummm. I called 103 USED AUTO PARTS on Sat 4/28/18 @ 9am and asked all the questions like for a part that I need and also ask about the rules about returns with money if the part is not the right one and stuff it that the person told me IF THE PART YOU BOUGHT IF NOT WHAT YOUR LOOKING FOR WILL YEAH YOU GET YOUR REFUND .... well after paying for the mechanic for its service and being the wrong part OWE AND WAIT... after paying in the front, I had to wait like at lest 1hr. To show someone the paper to then give me the part from a room and not from a car.. DO NOT COME TO 103 USED AUTO PARTS your better off going to MOP THERE people are 100

They charge exesive for used thins, they charge a 100 for the spare tire of a F350 and i go to Hassan Automotive and for the same thin i pey only 40 doll . So i do NOT recomended at all this fu*&^@ place ...

No really a good place to buy nothing ....prices to hi and low quality 👎👎👎Im wast my time and a big mistake. ...Hassan automotor is the best......

Awesome

Customer service does not exist here

Nasty

Good placeOriginal PartsGood customer service👍👍👍

Worse people i ever met they promise to help but you but is not true i am waiting to have a transmissionreplaced 15 days and when i left my car at 8am they told me i would be able to pick it up at 4;30 the same day 15 days later nothing i have made 7 calls and they said they are working on the vehicle i had enough, picking my car up tomorrow morning.used up my towing benefits now more $ spend do to a lousy owner.

Mostly for trucks: Ford and dodge brand only

Good service

Super expensive!!! Ridiculous!

Always got what you need

👍🏼

Good service!!!

Dug

👎🏻

So professional work that they never fulfill the orders and they do not return the money to you for Gods sake !!!!! sinics

They do not answer and do not return your call, they are disrespectful, I closed the phone one lady after 10 min calling

It was the most depressing experience of my life ... the owner of the place is a thief, he sells defective parts of cars ... he is the biggest thief in this country .......

They treat the public badly

Incredible that a countryman makes that aberration robbing people

I have been surprised how is this assailant mr

They are excellent ... and very efficient ... and fair prices.

They do not know how to treat the public

Impossible for this thief to charge me for a used piece like new they are crazy

He is an abuser with the prices check first in the dealer of the car you have! It happened to me that the part of my car was urgent and in the dealer it took time to arrive and my last option was Raúl and I went to the place I delivered exact measurements of what I needed and at the delivery I had a different measure when wanting to return the part my money was stolen and it was purchase overnight! His abuse cost me 350 Eye!

They have ridiculous prices very expensive

An older woman never taught respect to the other lousy city of Hialeah put cards in this business

I went to buy a part and the used part was worth more expensive than new, they should report them to the umbus man

What they sold me for my car was not compatible by mistake of them and they did not return my money horrible people

Worst experience

What a tough face they have to sell very expensive

My husband did not sell him a correct part for his car and did not want to return the money, hideous people

Excellent atention. Very capable the two women are that they are mother and daughter, they are trained and very good at recognizing the entire stock

Between the owner and the wife and the children they give a terrible service they disrespect the customers and they sell used parts masks to buy the new ones, so I called the dealer and they call me the piece for half of what I offered the used part

The most despotic people I have ever met pure sinicos

WHY DO BUSINESS LIKE THIS THAT THEY STOLE FROM THE PUBLIC LET THE CITY OPERATE

An old woman who must be between medicare and social security treated me badly, she needs a brave glass eater to put his hand to remove her bad mood and more expensive than in the agency, attention the city, do a check-up on these scammers

Bad people

Bad disrespectful people

Rude you can not ask for guarantee they close the call

Very bad experience they ask you to pay the parts and they call you in 2 hours and you spend a week waiting and they never call you ... and when you arrive to look for them they dont have them .... and they want to give you a non-cash credit .. ..for you to buy other parts from them .... bad customer service ....

The attention is horrible, they do not answer the phone or they leave you for minutes and more minutes waiting on the call. Horrible all in truth I do not recommend it to anyone

Bad customer treatment, only they are right, very expensive

There are no people more unpleasant than them

Very badly the city must close that place bad treatment and very inflated prices it is illegal what they do

They come to one with contempt when one claims the high prices

And that den of thieves is still open

They have minors attending with ridiculous prices

The prices are very expensive.

These people dont sell parts if they dont steal from everyone who goes to their business

I honestly would not return to this place. Terrible service

Terrible deal and sky-high prices are scammers

If something does not serve you, they give you credit, they do not care that you will never return to that place, Raúls attention is terrible.

That place does not serve you well is bad the attention does not like the hot ones they tell you one thing and do another they give you the pizza in a bad state I do not advise anyone to buy in that place

Irresponsible

Very good place

Very expensive everything

Very bad experience they are not serious they do not deliver anything on time

The worst of miami biejo smifador paw dirty that you buy the cars to 200 dollar and a door I ask you 500 dollar old singao agusador but that they will leave for the people of the street if the with all the money you are looking for and must have still have the little girls behind a counter so you have no consideration with anyone

Its a good place and they help you are good people

Very efficient, I sold the piece on Saturday and today my van dodge was ready. Thanks Raul.

How bad they treat the public

Burglars

This place I do not recommend that they go xque I went to buy a piece and I returned it xque they sold it broken and then the money they do not give back they give you a credit I mean in other words they want a forced one to buy them again

Good attention. And very responsible. Mary and Rodolfo

Pity place !! bad attention

The most. Today I picked up my 2008 chevy .new engine work and drive perfect..very good service ... Raul thank you and family..I recommend it to everyone ..... EL JUANCHY

The worst trace of miami call to ask for a piece and the girl who answers the phone does not have anything professional is an unpleasant mistreatment of customers and hangs up the phone

Tremendous carero, for a piece that is worth $ 20 in Amazon, he wanted to charge me 50, and having 5 trucks, destroyed the same, to anyone who can recommend that I do not go there, I will do it, it is an abuse, because it was incomplete, the door, If the door was heard, who would I sell it to?