Customer service was wonderful kept me up-to-date on the delivery of the yarnThe yarn arrive before the due date. The price was great on the yarn, a third of the price from Amazon. Great job thank you!
These people dont deserve the one star I gave them...Ordered several items from Walmart Online. Received three of four shipments of the order in excellent condition. The fourth, however, was delayed twice. When it finally did arrive, only one box out of the twelve I ordered were delivered. Contacted Walmart and was issued a full refund and replacement.
Yesterday I was lucky enough to find Pen N More on the Facebook market place they were selling an item that Ive been looking for and when I went to the office to purchase my circut the young woman Amanda was so nice, informative and personable. It was a pleasant experience with everything that we all are going those people are on edge but I felt safe and well informed about what they expected from me before coming to the building! They also have so much to offer I was surprised 🙂 5 thumbs up too for this business and staff!
Purchased yarn on January 17. Had not received a shipping email so I called and they told me we shipped out on Friday the 22nd. Did not receive said email called back on Monday the 25th and they told me the yarn was out of stock and that the order would be canceled. Had also emailed and Received a reply stating that my order had been shipped and that it had been delivered to Salem North Carolina. That is fantastic that Salem North Carolina got my yarn because I live in Buffalo New York. Replied to that email and told her that I was told the order was canceled and that I was pretty much done with this company
Ok...this placw is literally a hidden gem. Its a little bit difficult to navigate to, even with GPS...but when I called, they stayed on the phone with me and talked me through it. This place is a gem! Ive never seen such low prices... this place is a teachers dream! Lowest prices ever! Teachers dream. Great staff! Check this place out!
Very pleased with my purchase. It was exactly what I was looking for. Couldn’t beat the price. Staff were very pleasant and responded to messages very timely. Would definitely recommend!
Very disappointed in both product received and customer service. Order item through Walmart because it said free 2-day shipping to arrive by 12/4. After order was placed and paid for, the shipping time changed to arrive by 12/10. When I contacted customer service I got a canned response 3 times. It is 12/9 and my product came today damaged. I could have ordered anywhere, but chose them due to the promise of free 2-day shipping.
Great prices and great people to deal with. Highly recommend them!
This is a distribution center and pickup spot for Pens and More. It is not a normal retail store, but the people here would be happy to help you place an order if need be. Got what I needed same day even though I was kind of lost at first. Thanks Alissa!