First time visiting. Donuts are made after you order. The flavors are added at a station for dipping and toppings. Very soft when handed over so you probably need to let them set just a bit. Pumpkin Roll was good and I look forward to the Chocolate Iced.
Warm, made-to-order donuts? Check.A great variety of standards with a delightful seasonal rotation? Check.Other options like breakfast sandwiches, coffee and shakes? Check.Always clean? Check.Staffed by cheerful charismatic employees? Check.If you like warm donuts, I CANNOT recommend this place more. If there was one negative I could think of... Oh man, its hard to just eat one!
I dont go here often but when i do its always great quality and i love how they make sure you are fully satisfied before leaving. Its Always a special treat when we go here.
Shelby needs to learn proper customer service etiquette when taking orders and our money. No smile, no hello, no thank you, nothing. Very disappointing. We love your donuts, and the employee who made and served the donuts was excellent. We left her a tip in her tip jar.Perhaps, the upper management may have have not validated Shelby on her PR skills and capabilities.Thanks for the opportunity to vent.
Just a headed up before you go, they only serve vegan donuts on weekends. Delicious doughnuts. The staff here is really nice and willing to work with you. Shout out to manager Michael!
The donuts are made to order right then as you order them. The flavor combinations are numerous. The best donuts Ive tasted! Definitely recommend!
Truly amazing selection of donuts that cannot be compared to any others. Every bite of these donuts are a sweet delicacy that satisfies every sweet tooth. They even have one with BACON on it if your a bacon lover like me, it’s heaven. Staff is very friendly, attentive and quick to fulfill your order.
Best donuts out there... customize it with a wide selection of toppings. Im loyal to Duck, knowing Ive actually have seen my snack from batter to box.Best donuts in the Triad.
Clean, friendly, quick, and the donuts are great! I wouldve taken pictures but my kids ate them too fast!🤣
We love vegan weekend at duck!! Our daughter has an egg allergy and there are not a lot of places we can take her for a sweet treat. I’m so glad we have duck donuts!!
Delicious food. Made fresh to order. Very clean place and wonderful staff
A wonderful experience! Staff were friendly.. Greeting us warmly.. Explained the menu when we needed a hand. The store was clean.. Plenty of parking. The donuts were amazing! Lots of choices, lots of great varieties.. We tried 6 different kinds.. All were amazing! I will Def be back when I am in town!
The donuts are good but the staff needs some work. One girl is wearing flip flops and texting. Another one keeps adjusting her pants and shirt. The other is just standing and staring. I am highly unimpressed with the staff
My kiddo received a free dozen coupon (no purchase necessary) from her summer camp (15.75 value) and I appreciate the support of Ragsdale YMCA, kids, and the community. Thats an exceptional contribution in value. Noted and commended. While I have eaten at Duck Donuts (not this location) before, the support will bring me back here to this store.Made to order cake donuts with pre-made selections or build your own. The combinations are exhaustive and its extremely hard to pick just one to go with. We got:Beach Ball, Blueberry Lemonade, Blueberry Pancake, Strawberry Confetti, Chocolate Covered Strawberry, Cookies/Cream, Smores, Lemon Strawberry Drizzle, Strawberry Shortcake, Cinnamon Sugar, Blueberry Crumble, and Boardwalk. These are printed on your receipt for matching names to donuts.Yes I nibbled each one and any of these will hit someone right. My favorites were Smores, Cookies/Cream, and Blueberry Crumble. Damn good.Service was quick and the dude who packaged my dozen made sure I knew what each one was in the box. The menus at the register are helpful to sorting through all of the options. Inside and outside seating should you choose to indulge before leaving.Ya done great.
Love the donuts,but only got 2taste one. Dam ants 🐜 got 2the rest😡. We will be going back
Best donuts ever! And on the first Saturday of every month they have vegan donuts available! 😃
Very lovely people came here from Chicago and I’ve never EVER had donuts like these... this changes the game. Forever. I hate donuts but now, i think I found the place. Crispy soft warm donuts, whatever toppings you want? Made right in front of you AND good coffee? This combo is hard to come by!
Yuck Donuts. They are the most mass marketed tasting donut I have ever had. Its clear from the weird yellow color and holey spongy texture that they are using a mix. A bad mix. And I think theyre even less good than 5-day-old Sweet Sixteen donuts. What a weird surprise. (They were good when they first started, but like a lot of things, when they go big, they go ug.)
My 1st visit to Duck Donuts but not my last.Best Donut Ive ever had in my Life.Donuts are made fresh while you wait. You choose the toppings.Nothing like a fresh, warm donut with your favorite toppings
This one was interesting, this was a donut shop like I have never seen, I went in thinking that I would see an assortment of donuts to choose from but to my surprise I didnt see any, I came to find out that they made the donuts (whichever you chose to order) while you waited this was a totally different experience, and just so you know NO JELLY DONUTS, what type of donut shop doesnt have jelly donuts, from my earliest recollection there was jelly donuts, but the donuts I ordered actually werent bad at all, but the jury is still out, my vision of a donut shop is glazed,cream filled (Boston cream),bow ties, chocolate covered, and last but least JELLY
Went to the two year anniversary truck today! it was awesome!
First time in. So many choices.... fun to order.
One of the best cake donuts I ever had. Love all the varieties and toppings. Staff was friendly and helpful. My girls and I will be back again.
If you like donuts you wont ever get them anywhere else after coming here.
Excellent customer service! donuts are always freshly made right in front of you! & so many customizable options. a must see in high point!
Absolutely amazing donuts that are made fresh to order. You can get a huge variety of toppings, with everything from a classic glaze to shredded coconut to maple bacon available as options. I cant recommend Duck Donuts enough!
Great donuts need this place in upper michigan
Staff was friendly and donuts were DELICIOUS!
I had strawberry cheesecake and my friend had maple donuts it was good
Best donuts ever,made to order!
They really came through in a pinch, and created a win! They went above and beyond to help me get donuts for our customers and staff. I am truly impressed. Thank you so much!
Lovely. Staff was fun and friendly, and the donuts were truly wonderful. And I dont like donuts. So thats saying something.
Best fresh donuts around! We grew up on only KK donuts, so I wont go so far as to say theyre better bc they honestly are two different kinds of donuts... But they are the best version of cake donuts there are. KK is in a class all of its own.
The donuts are consistent, but the service and atmosphere were unwelcoming. The girls were short, rude, and we couldnt hear them over the loud music. We asked them to turn down the radio twice--the first time they ignored our request, the second time she huffed and rolled her eyes, then asked another associate to turn down the music. They turned it back up before we left.
Delicious! I love the unique flavors and the variety offered. They put a good amount of the toppings on there too so its not just the dough. I was expecting it to cost way more for a dozen, but it was only $16. I guess when your expectations are above, and it meets below, any number under it sounds good ;). Donuts are smaller than like a Dunkin Donuts, but a fair size nonetheless. Service was quick and to the point.
They make the donuts right in front of you! Made to order is awesome! Fresh and hot donuts :) First time having Duck Donuts and the nice staff made the experience that much better. Nice to see the staff taking health precautions as well (wearing masks and have social distancing stickers on the floor). Lovely donut shop!
Cant recommend enough! Made fresh start to finish in minutes from mind blowing mouth watering menu.
Loved donuts lil long wait
The breakfast donut sandwiches were great. We ordered sausage, egg and cheese on a donut. Lattes were not so great. Cost is the same as local competitors and doesnt compare.
Drove 30 mins just for duck donuts! Family is in town and its always a hit!!!
Wonderful doughnuts, my fave is the French toast Doughnut.
Great and quick service! All employees wore masks and it was very clean. I tried the vegan donuts today and they were incredible! I hope they continue carrying these after today and eventually have them at all locations because wow! So delicious
Love me some duck donuts
Glad I dont live close to this place...Id be 300# by now. Soooo good
Super fresh donuts with all the toppings you can imagine.
My wife and I had Duck Donuts for our wedding yesterday. A few months ago we went in and sat down with Aubrey and went over everything we wanted. She was amazing. The day before the wedding we called in and made quite a few last minute changes and they were amazing and helped get everything the way my wife was hoping for. The price for all the donuts and delivery was also super! Not only did we love the donuts but the guests did as well. My wife and I couldn’t have been happier to have them.10/10 for awesome donuts.10/10 for awesome customer service.10/10 for helping me gain 5 lbs.
I would have given them 5 stars but I witnessed a employee with his girlfriend walk behind the desk and help with the food without covering his hands with anything. I saw him walk around the desk and then got his girlfriend and his self a glass of water. I just thought that this was a weird moment. Other customers was watching the same thing I did wondering if this guy even worked there. I hope that their manager adresses this action with whoever he was. Not cool!
Just can get any better then Duck. I wouldnt their a Krispy Kreme to a dog. Run over and grab one if you havent tried them yet, you wont be disappointed. The staff is disappointed m always friendly and they were all wearing masks and gloves.
We love Duck Donuts! The staff is so helpful, there is a huge selection of donuts, and the donuts are always delicious! Aubrey, one of the managers, has customer service skills that can’t be compared and she ensures customers are all treated kindly and with the utmost respect. From the kind greeting to the timeliness and cleanliness of the store, you will have a wonderful experience here.
Very tasty Specialty donuts! Since their donuts are vanilla cake they are really light and easy to eat more than just one. Downside is no price variation. But will definitely be going here again for their amazing flavors. If youre a plain donuts and coffee person, best to stick with Krispy Kreme or Dunkin.
Great Dtaff. Very pleasant and couteous. Great experience. Great FRESH donuts! Delicious!
Oh my gosh... donuts like Ive never taste so delicious! Im not from the area but I tasted some that were in a doctors office I worked at. Then.. I bought a dozen of assorted to take home. Family loved them!, 😊
I work in construction & everytime I show up with this brown box, our guys know its gonna be a great day.
Too much glaze on the 🍩 donut, then I ordered a midnight donut they gave me a van donut with choc icing, why give me the menu to pick a chocolate donut when you cant you dont even have chocolate donuts
I always love walking into donut shops and looking at all the varieties in the cases. Duck donuts doesnt do it this way. Having said that, made-to-order donuts are certainly delicious. You pick your glaze, topping and drizzle, and there are plenty of options. I personally prefer the old- fashioned case filled store front, but this was a good experience.
Clean, nice new place. Very helpful and nice staff, not go mention. ..Great doughnuts.. love it.!!
Duck Donuts makes by far one of the best donuts in town. They are made fresh when you pick them up and are generously lathered with sweets and drizzle. All the employees inside seemed pretty happy and had good team work I noticed.
First time there and was very pleased
Good to have a variety of donuts in our area besides KK and Dunkin!
Best ever.made fresh while you wait or order on phone ready when you get there.tons of different kinds to choode from
Its been almost 2 years since my autistic daughter has been able to enjoy her favorite donut spot.... we used to go weekly until she developed a gluten allergy. I posted to fb about how much she misses it and would love if they put a gluten free option on the menu.The response I got was more kind and thoughtful then I could have ever imagined!A GM from another store, Rebecca Eanes, reached out to me and offered a solution for my daughter to still be able to enjoy her favorite treat. She put in so much effort to contact the owners and set up an at home kit to where I can safely make these treats with her favorite toppings at home! My heart is filled with so much joy that she would go out of her way to be so kind. THANK YOU for hiring someone who not only represents your company in such a good light but is a genuine kind soul who clearly loves what she does! Thank you to you and your team and cant wait to enjoy our treats at home in a safe way!
I love that they are freshly made to order
Really enjoyed the trip here. Donuts made fresh with whatever you want on them. They were delicious. A little too much for me but they offer simple options as well... It was a trip that will be on repeat...
Wonderful Bagel/English Muffin sandwiches!!
Hot Donuts, Great Taste and Flavor and the staff was excellent! Good Choice IMO!
Along with Krispy Kreme, the best doughnuts in town
Yesterday was my first time trying Duck Donuts. Id heard many positive things, and I was not disappointed! Fantastic donuts, donut selection, and service!
First visit. Fun experience. Cool concept. Delicious donuts. Nice staff. Clean. Highly reccomend.