Dont spend your money here. I went in to buy a recliner. When I sat in the recliner I wanted to purchase, I was told these seats are not for sitting.... I asked how do I determine which was most comfortable to me and of coarse he had no answer.
I kept call the store about my bed set that I paid $586.00 for . But got the wrong size mattress. I tried call the store about it nobody was answering . I tried getting store credit since there give me a full size instead of queen size . But they told me they don’t do that
The sweetest nicest people in the world!! Got an amazing deal on a really beautiful mattress and the box spring was free. They go above and beyond to work with their customers and absolutely treat you excellently!! I cant praise them enough. They also sell household items, nick nacks and other great stuff. Best buying experience in my whole life. Will definitely buy any future from them and shop in the store regularly!!! Just a great place hit one star by accident it should be 5 stars sorry!!!
If I could give them less than 1 star I would. I purchased a twin size mattress, box spring and two dressers.The mattress that I purchased was infected WITH BEDBUGS!! Called the store spoke to a representative, who spoke with the manager about the problem. I was asked to send pictures of the of the mattress, which I did, and was told I would get a FULL REFUND. When I got to the store they only wanted to refund me for the mattress not the dresser. In turn I said I was told that I would get a full refund for having to deal with this huge problem. They said No we can only refund you for the bed. I said to him What about the bed I had to discard and my child has no bed to sleep on? What about the furniture that I have to throw away? Not to mention having to bring in exterminator!! But still no compensation!! HORRIBLE BUSINESS take my advice DONT EVER PURCHASE anything from JMD FURNITURE, EVER...!!
On October 9, 2019 I discovered JMD Furniture while searching for a black dresser on Google. I went to the District Heights, Md location about 11:00 am and was greeted by the manager when I walked in. I told him what I was looking for. He showed me several options and I decided on one of the black dressers, and also purchased the black platform bed and the nightstand that matched the dresser. By 2:30 the same day my furniture was delivered and set up by James and another gentleman!! Yes, delivered the same day!!! Unheard of! They were very professional, skilled and had all 3 items assembled in less than 2 hours. The furniture is beautiful and well made.While in JMD I saw other pieces of furniture that I will be buying. I highly recommend this store if you are working with a budget, but yet looking for high quality, a large selection to choose from, and most importantly when you need it the same day! I did not need mine the same day so that was a bonus and what I call exceptional customer service! Thank you JMD!
I bought a dining table from tample hills, MD. They gave me wrong and damaged product. When I let them know its wrong size dinning table and damaged also. At first they told me next day theyll deliver the right product. Its been more than 3 weeks they have not delivered the product or refund. They dont know how to deal the customer, they only know how to steal money.
This will be my third time purchasing furniture from this company. Best experiences I had since they are the best!!!!. My first buy was your location on Rhode Island Ave. See you soon👍
They offer great deals and the customer service was superb! I definitely plan on browsing for more home furnishings. They also offer party and event supplies offered at the same price as your local dollar store. Glad I found this place!!
I got a great deal on a sectional and the staff went over and beyond to be helpful. They helped me decide on a piece and even whipped out a tape measure to make sure it would work in my space. I asked for same day delivery and it was arranged as well! Would definitely recommend!
Terrible customer service. WOULD NOT RECOMMEND.I ordered furniture a MONTH in advance and scheduled a delivery date for a month later. I was moving from the west coast to DC and had multiple confirmations that my furniture would be ready and delivered on Oct 1. Oct 1 came and I waited all day and evening and the driver call me at 5pm and stated “it’s too late at night so we’ll deliver tomorrow”. So because I just moved to DC with nothing but my clothes and this furniture was absolutely needed, I had to go find a hotel room. Then the following day Oct 2nd they did indeed bring my furniture but they were missing my $800 coffee table. When I asked when it would come in the delivery person said “I don’t know you’ll have to wait and see”. Terrible professionalism and customer service. I was informed on Oct 6th that JMD themselves were going to the manufacturer to pickup my coffee table and they will call me for delivery on Oct 7th. That didn’t happen. So on Oct 8th I called for a refund and all of sudden they now have my coffee table and can deliver it that same night.When the delivery showed up, the delivery person repeatedly said “we’re only dropping it off and not setting it up”. So I said, “well I paid for some furniture to be drop off and others to be white glove setup and installations and you white glove installed ALL of the other furniture so why can’t you setup the coffee table since you were 8 days late with it”. He said “sorry my paper says drop off in your house and then we’re leaving”. This is once again terrible customer service and JMD should know that in these situations you should just do the right thing and setup the furniture that your customer waited 8 days after the delivery date for.The delivery drivers were unprofessional, lacked customer service skills, personal skills and empathy. I will not buy from them again and would not recommend you buy from them either. Take your business and your money somewhere else.
It’s amazing what you can get for $140! A queen mattress (a very good one might I add), box spring, AND a bed frame. The bed is super comfy I was really expecting something cheap and springy totally not what I got. Definitely going to make future purchases here, and the staff was very helpful and friendly.
I have been going to JMD for the last several years. I have also recommended them to family and friends and every single person was satisfied beyond expectations. The customer service just gets better and better with each experience. The quality of the of the furniture is unbeatable. Ordinary furniture stores treat you as a sale but JMD makes you part of the family. Glad to be a member of the JMD Family. They will continue to take my business as long as they are around. Thank you!
I ordered this mattress and I had a wonderful experience from beginning to end. They kept me updated on when it was being processed, shipped, and delivered. Its a good quality mattress at a great price and Very comfy. The delivery men were 5 minutes early and got it in and out within 20. I will definitely purchase from JMD Furniture again. Thanks for everything!
The Two Salesmen Were Excellent Very Patient And Helpful. I Would Recommend To A Friend. They Have A lot Of Nice Pieces
I love this furniture store! Fantastic customer service and very personalized interaction. I felt valued as a customer. Easy on the pocket, and great value. You don’t need to pay high prices for what you need. I’ve bought two good mattress sets for adult members of my family and have been completely satisfied. There are lots of options and nice accessories that I plan to go back and get.
Walked into the store in Temple Hills, picked out a mattress which came with a free box spring, I was able to receive same day delivery! The store associates were very kind & helpful. The delivery guys were kind, Knowledgeable & helpful! I literally had my stuff delivered an hour after purchasing! Ill definitely be going back!! Thanks JMD of Temple Hills!!!P.S. my mattress is soooo very soft and comfortable at an unbeatable price!!
Erika was so patient and helpful. She made furniture buying so effortless. The selections in store and online were beautiful. The prices were competitive with other stores wed visited. Bottom line: we got an awesome deal! Thank you JMD FURNITURE and thank you Erika!!
I went to JMD Furniture today to purchase a mattress. The staff was very friendly and helpful. The mattress was in stock. The price was excellent and the mattress was very nice. I even got it delivered the same day. Great service. Buy with confidence here. This is a real comment from a real satisfied customer. I went to the Lanham MD location.
Enjoyed my experience at JMD Temple Hills. A beautiful, clean space filled with mattresses, bedding, sectionals, rugs and more. If you need to furnish a whole house or a room in your house you can go to JMD and do just that. I enjoyed working with Marcus and the young lady at the front. Very friendly will be back soon!!
I love my mattress box spring i will be back on Sat. to get twin mattress set. I love my experience at your store i found a store that i really like. Thank You
Went there the owner or manager don’t know which very friendly even told me he would give me discounts for future purchases was in & out in less than 10 minutes. Let me make it very clear this was the one on Marlboro Pike. The one on Iverson street were the exact opposites looked around for 15 minutes the guy that loads the furniture was doing that at the time. It was after he was done he asked if he could help me as the owner or manager stayed up front and never said a word. I asked the price on a particular item to this lady who I assume is the owner without barely looking she quoted me a price.Asked the gentleman at Marlboro Pike about the exact item & was quoted 150.00 less. The young men that load the furniture in both locations very courteous & polite. So if you buy something in the D.C,Temple hills area at a JMD Furniture I suggest you go to the one on Marlboro Pike they give you 5star treatment.
I love they customer service and they have great prices that is reasonable. And I would recommend anyone to them. Thanks for y’all services. And I will be coming back soon for more furniture 😁
Love my new sectional! Looks great in my living room and for smaller spaces- also glad the pieces hook together as well. Would definitely purchase again - delivery was also a breeze! Two thumbs up
Great customer service. The were nice and friendly. Not to mention the reasonable prices. I will definitely be getting more furniture from them.!!
Hey!!! If. If you guys looking for a sell, you need to hurry on over to JMd furniture the have sales thats going to blow your mind, . styles are very modern, with lots of flare contemporary looks. Babys bassinet/ beautiful kids furniture. So why dont go see for yourself, theres so much more. Staff outstanding/ assure you get the best deal
I had the BEST EXPERIENCE!!! This was my first furniture buying experience anyways and they made it grand. When I walked in I was unsure about what I actually wanted to purchase even after browsing online and reading the circulars that come in the mail. The Woman who assisted me was VERY nice, patient and helpful. She showed me everything I wanted to see even if it had her walking in circles. I went in yesterday, purchased a Mattress and Box-spring and was worried that it wouldnt be able to be delivered that day being as though it was my only off day for the week. The Woman assured me that I would get the bed delivered that day. She gave me a window of time, the driver showed up around the time and I was surprised that it was the Owner of the store and his son. He also let me know that the salesperson I was working with earlier was his Wife. I thought that it was so sweet that they were a family business. He put up my bed quickly and left. Overall, the experience was great and I will be ordering again.After reading many of these reviews I think that people dont understand that this is a discount furniture store. Dont expect Crate & Barrel furniture here, it is a place to get inexpensive furniture pieces at a lesser price. Also, from my time there I noticed that they only have one truck and a few delivery helpers it probably would help to go in there on a slow day and time I suggest early Weekdays.
Wonderful customer service..Prices extremely reasonable. I bought a comfortable queen mattress set. Paid off in 3 months with intentions of purchasing a living room set soon. You wont be disappointed Marcus with assist. Thanks again!!!!
I recently moved into a new home and was looking for an inexpensive but, quality dining room set. I found the dining room set at JMD furniture store.It was reasonably priced, delivered in less than a half an hour and my husband set up our dining table. We both are very pkeased with the purchase and can enjoy our meals together.This is my first but, my my last purchase a.
Great service! I purchased 2 mattress sets. I think I was in the store no more than 30 minutes. Great service & prices.While there I left something that belonged to me (even after telling them I would be right be.....I didn’t return until the following weekend). Guess what they still had my personal belong there waiting for me.
I visited and purchased from the District Heights location. When I walk in I was immediately greeted by staff and asked if they could be of assistance. We made our selection the staff wrote us up, delivery date was scheduled soon we cashed out and left.Employees were upbeat friendly and professional at all times.My delivery arrived as scheduled the two young guys called to keep me updated they arrived delivered my furniture they were professional,friendly and careful. I was very pleased. My experience at JMD furniture was outstanding and this will be my go to place for my furniture needs.The furniture looks great and is a great quality for the price and so easy to assemble I purchased the 11pc bedroom set with free mattress and box spring( and it’s a real mattress and box spring not a foam topper). If you’re on the fence stop in I’m sure youwon’t be disappointed.
My husband and I purchased three bedroom sets, three area rugs and a seven piece table set from JMD Furniture. The salespersons treated us with respect and kindness and were very professional. Thank you JMD for working with us in making this a pleasurable experience. If we are ever in need of other items in the future, we will be visiting JMD.
AMAZING prices! I saved close $1000 on my purchase of a leather sectional, King size bed and set, compared to another furniture store I almost made a deal with. Check out the Laurel, Md location. 👍
I went there for the first time and was greeted immediately and given very good service. The prices are great, clean, very well organized store friendly staff. Highly recommend this place.
I love JMD Furniture. They have great deals and low prices. I got exactly what I wanted. I got a free box spring with my purchase. They even offered to deliver and set up my furniture for a few dollars more. I would recommend this place to anybody.
They have very good quality furnitures at affordable prices. Great customer service and I even got a free box spring worth over $50. I will buy there over and over again.
Good price, beautiful items, fake customer service were if you receive your item damaged they tell you is your fault. What a bad experience Im having with this people after paying for a service that they did wrong. Now they dont want to give a credit and I have lost a whole day waiting for my new dresser and they told a vague excuse about the driver. After not receiving the new dresser they promised, they tell me it will be home after the drivers arrive first hour in the morning (which they open at 10AM). I call 10:40AM to give them time and the lady tells me the driver has arrived, he will be there soon. I keep waiting, go to the store, and then she tells me the driver is picking up the dresser in Baltimore and then he will do the delivery. Then she says that these damaged was us and not them while doing the mounting. I will never buy here again. I feel insulted.
Checked what I wanted online before hand.Got into the store and picked the exact item.Delivery man was ready to deliver in 10minutes.Fastest purchase ever.And good value for money
I went to the location in District Heights, MD looking for a queen metal bedframe( rails as they refer to it) and I must say this was a very pleasant experience. The staff was super friendly and helpful. The frame was super easy to setup and is very sturdy. I am very pleased with my purchase and would recommend them any day if you are look for affordable prices and great customer service.
Awesome Experience!! Excellent customer service. Same day Delivery and I am new to the area drove to three furniture stores. The PRICES AND QUALITY FABULOUS!!!THIS IS THE STORE FOR YOU.
As long as this store been at its location, i have only rode past but have known people who purchased here. I recently a few months go, start buying beds and furniture from here and now i feel bad for going straight to the internet instead of checking here first. Staff is so cool and helpful and the merchandise is cheaper than other stores. So glad i finally came in. I will be going back for more stuff believe that! Awesome Place
Excellent prices I purchased my second mattress at this store. Today, I brought a lamp for my son’s bedroom & a mattress for me & my husband. Excellent customer service here at this store. I will be back to buy more furniture.
I really liked the variety of furniture, I found a different selection of household accessories neefed and the staff was very attentive but not overwhelming like some stores. They have cheap and expensive items made very well. I enjoyed the experience.
The entire staff associated with JMD Furniture were courteous and professional. My furniture was delivered on time and assembled with no problems. The drivers that delivered and assembled my furniture were responsive, professional, courteous, and knowledgeable. I will definitely shop JMD Furniture again.
Im new in town. I found the ad on CraigList. I went into the store and was greeted very professionally. I LOVE the rugs I got and the prices were affordable for my recliner couch set. They delivered my furniture the SAME DAY! Only thing that seemed misleading was the FREE Delivery on the website. Which they explained that it was FREE delivery but not FREE setup. This is how the delivery people get paid. Understandable. Everything was set up fast and the delivery team was GREAT!
I really love the place. They had the right prices for me and the other places were too high. They were great people treated me with respect. Ill give them a 5 star.
My husband and I had a great experience at JMD. They worked so well, not only giving us a discount but also with delivery, as we have busy work schedules. The customer service was outstanding. You get huge thumbs up
The employees are very nice and friendly. Everytime I go into the store I am greeted right away and always taken care of. Great customer service. I would definitely recommend them. Waiting for my furniture to be delivered the first week of June. Stay tune for a update once I receive my furniture.
Charged my debit card twice & didnt tell me. Tried to make it look like I didnt have enough money in my account. I had the exact amount on my card. They did refund me BUT my account was effect! PAY IN CASH!!!!!!!!!!
Went in the store for the first time just wanted to look around and ended up buying a chair. Also saw another piece of furniture I liked. Will be back. Very good prices. Very nice.
The quality, price and service is simply unbelievable! I love their selection, and their ability to custom order.I have referred them to family and friends, and I WILL use them in the future!
This couch is perfect. Not too big and fits perfectly in the space we had. Delivery was great too.
Hello my experience was great! I Love my bedroom set and Ms.Racha who was my sales person was great.I went into the store on 12/22. Just a few days before Xmas at first I was told that they would not be able deliver until the day after Christmas which was very understanding however it was delivered on Xmas Eve. And the delivery guys were great However I went back after paying it off in just 3month and the experience was terrible. So I walked out and went else where and purchased a living room set.
My experience was good and the salesman was very helpful in keeping the cost affordable and they have layaway! They will negotiate with you to give you the best deal. This was transacted at the Marlboro Pike location in District Heights, MD.
The team at JMD quickly got my sons daybed in time fur him to come home from the hospital. Thank you. You made my sons last days comfortable.
Very courteous and polite. Understood the furniture they were selling as well as being attentive to our needs
The store on BELVEDERE, the customers service was very pleasant. The young guy that was there was really nice and very helpful. I purchase some items there an they seem kind of reasonable to me.
Went in there and purchased a Therapedic pillow top mattress! It was amazing, and I am so happy with the quality of it. I recommend everyone to go inside and test them out. Some of the best prices I have ever seen. My sales person was Erika and she requested I leave this review because of the amount of competitors that leave review for the. 5 Stars for Erika!
Couch is exactly as pictured. Very comfortable and looks great in my living room. Delivery people were excellent as well.
This is a great couch!! It shipped to me in 3 weeks, the color is great and its so comphy to sit on. Anyone cant beat that price. I give it 5 out of 5 stars!!!
I enjoyed the salesperson when she didnt know what she was doing she asked for help so she wouldnt mess up my order but as far as delivery its a bad experience I had to put the furniture together myself was having issues I could not get in contact with anyone at the store kept getting voicemail doing business hours I was calling for 2 hours left a message and no response to my concerns you have to pay extra for them to bring into your home this was not a great experience for me with delivery because you are doing all the work putting everything together so just do pickup if you can because nothing is put together I strongly suggest that you dont use there delivery service they are unprofessional and terrible and the manager is just as worst as them mad communication skills with the customers
I loved my experience I was able to get a full sized bed plus a free box spring for $120 !!! They even helped me by tying the bed to the top of my truck for me ! I was in and out in 15 mins tops ! Def recommend buying from them! Thank you so much !
Wonderful staff. Delivery got was awesome
JMD FURNITURE is my favorite place to browse for new additions to my home furnishing collection. The Sectional I ordered is perfect. I highly recommend. Thank to JMD Furniture Temple Hills.
I had a great experience at JMD furniture today, lovely customer service, prices were amazing and I actually received what I was looking for. Unlike other furniture stores they try to change your mind about what you actually want for yourself. Thanks again I will be sure to tell everyone I know.
I love going into JMD the merchandise is nice and reasonable. Rashida is very professional and helpful.I would recommend this store to anybody looking forreasonable and nice furniture.
The Sales person listen to what you want and help you find it and at the price I could afford. They even thru in a rug for getting me the wrong lamps and a late delivery. Ive furnished my living room and bedroom from them. Their prices are what I can afford, quality is great. This is the third time Ive gone to them. Will again If need to.
I recently purchased a sofa and love seat at JMD furniture store. The service was superb and it was very very affordable. JMD also offers delivery! I am a happy customer!😀
It was very clean& very helpful employees, my first visit & purchase. I like the place myself and now . I let you know abt the furniture when I get it. But overall it was a great experience.. and good service..
Great experience over the phone and the delivery 🚚 📦 guy knocked it out the park. Wonderful service. If I had to rate the deliver guy alone 5/5
Today was my second time purchasing from JMD Furniture store. The employees display excellent customer service and cominicate with you very well. I’m impressed with the quality of the furniture and prices are great!
I absolutely love my bedroom and living room set! The staff at the forestville store is very pleasant and accommodating. Ill definitely be going back when I remodel my kids room
My experience was good and the man was very helpful the place was in good shape things there was organized
It was a straight to the point sale. The whole transaction took about 10 minutes. I will be returning to purchase more furniture.
Found this store with a google search, prices seemed unrealistic so I checked them out. They showed mattresses in several categories, I tried them out and picked up same day. No pressure sales. Was able to speak to pros and cons of each style. Price was half others including box spring. Check them out before the competitors, may be surprised.
I had visit of Jmd Furniture Temple hills location and i was impressed to see the price of there furniture. They told me everything about sectional that i purchased and i love it. thank you JMD.
Since I’ve purchased my double euro pillow top mattress, I don’t wanna get out of bed. This mattress is sooo comfortable. Ive already referee people to you guys. Thanks JMD Furniture. I can finally sleep good☺️
It was quick and fun experience. Got what I needed and the price was low. Would go there again and references it to a friend. Elmer
I would just like to say thank you again.The staff was very friendly and helpful also I was able to get in and out of there with a couple of laughs and assistance even down to getting the items in my van. Thanks again and Im looking forward to doing business with you soon!!
The prices were right! My son is enjoying his new bedroom set. Mattress and box spring is very comfortable and firm. I will be going back.
Thank you very for my purchaseI will recommend you to family and friends. I will come back again. Customer service was awesome. Thank you again.
I have purchase from JMD MATTRESS AND BOX SPRING HAVE been very please. Than went back and purchase another set. Because of comfort of the matress. I had guess they talk about how well they rest. I will purchase again. From JMD.
This particular Bedroom set that I purchased was a great buy and I was very pleased with the delivery and setup. I would definitely recommend JMD furniture at Temple Hills store to anyone!
Very excellent customer service application was easy and fast love the furniture i chose store employees very pleasant and greeting when enter the store
The quality of this Dining set is outstanding. I am thoroughly pleased that I decided to order this item. I am now a huge fan of the JMD Furniture.
I had a great experience. Even though delivery was estimated at 1 and 1/2 week later, I received a call from the delivery driver the very next day asking if I was available. I highly recommend JMD!
My buying experience was great here. I was in the store for no more than 30 mins. I signed my paperwork, paid my money and took my merchandise home the same day! The mattress is sooooo comfortable. We brought the double sided pillow top mattress and it is very very soft ! The only thing I didn’t like was that I paid extra for a split boxspring because I didn’t want the free one due to issues when I moved the last time with a whole boxspring. Which is fine but their spilt box spring is very thin. I’m praying it is sturdy. But other than that everything was excellent
They were so Nice and patient. I love the prices and Quality of the merchandise
Shop here on the regular. Great prices, quality furniture.....no complaints. Would give 5 stars but no coffee or donuts while you shop!!!! 😂😂😂
The staff was super friendly & informative. Our rug is so soft & easy to clean! The TV stand was exactly what I wanted, and the tv wasn’t hard to mount. And our table is gorgeous!
They was very polite and courteousDelivery service outstandingI would recommend it to everybody
I called to see if they had what I wanted and they did. Got in the car and went. Bought item and took it home. Staff was very helpful. The whole process took less then an hour.
I came in today to buy 2 beds. Within an hr I purchased the beds, they delivered them and set them up, and it was 100 degrees today! Thank you for your very good customer service and fast delivery!
I love the classic style and comfortable look of this Sectional. It is so fantastic and I love the JMD Furniture at Temple Hills store
Great Customer Service. Fast In and out Cant beat the mattress and box spring prices Quality Firm Bedding
Great prices. Excellent service and friendly atmosphere. JMD furniture is the way to go.
I ordered a sectional sofa in store, the staff were extremely helpful and kind. The sofa was delivered on the exact date given to me and on time even with expending snow! I will surely be back to purchase other furniture items!
Me and my mom had amazing service from JMD Furniture. All the employees were so helpful and nice. They were pleasant to have done business with. I would deffinitley recommend them for there amazing service and awesome good quality products!
Customer service was great and I found all needed for our rms. I will be coming again for some living rm items. Thks JMD.....
Went in with a spending limit an end up spending half of what I was expected to spend for a Queen size bed, railing and box spring a total of $180 they have cheaper Queen size bed but this is the one I wanted they have some good beds besides the one I purchased but Im very satisfied an pleased also they provide shipping at a reasonable price also I bought my dad with me cause he have a truck but they also bought the bed, box spring and railing to the truck an tied it up to the truck made it home save just had a little problem my bed was tore but once I put the bed protection and fitted sheet on it Im gonna sleep like a babyThank you JMD Furniture & EmployeesSatisfied Customer