Lori Taylor and the Tony Honda Hilo team is awesome! Five years and six services later and my experiences just kept getting better in my dealings with them. I bought my Accord Coupe new in 2015 and I have to say that it was an exceptional experience from start to finish. I am saddened that I will no longer be using her/their services as I am moving next month. If I ever do return to Hawaii Island, I will definitely consider buying another Honda from the experience I have been through with this team!

Everyone here was incredibly friendly and helpful. I felt like my car (and me) were in good hands. As a first time customer, Lori guided me through the process and the systems for communication and it was all very straightforward and clear. They were on time and efficient in doing the maintenance on my car.

Recall satisfied. You say you support the people during a pandemic and charge $150 for a duplicate key.Clint was very professionalThe young man who met me at the door was very courteous. Thank you for the car wash.My vehicle was done in a timely manner.I hope the overly extravagant prices on everything you charge is providing the LIVING WAGE your staff deserves. Staff gets 5tars. Aloha

Couldn’t be happier with Glen and his team. Picked up my 2010 Ridgeline off the boat from Wyoming and took it straight to Tony Honda to help me with some issues caused by another shop. The guys were great and very straightforward. They presented me with some options and good guidance regarding a few issues with my truck rather than guilting me into the highest cost routes. 100% Recommended! Mahalo guys!

Always have fast and great service. Everyone is so friendly and professional. Glen and all employees there. Are helpful. Glad I own a Honda..ALOHA

My experiences at Tony Honda of Hilo, Hawaii have been positive. The staff is professional, caring, and attuned to the customers concerns. Every repair or service is fully explained. My vehicle gets top-notch care at Tony Honda of Hilo.

In the past theyve had trouble with attention to details. This last service was flawless and may be a sign theyre turning things around. Keep up the good work.

Everyone in the Service Dept at Tony Honda Hilo, continued to provide me, with excellent Customer Service! This holds especially true for the Department Manager Lori Taylor! All of my needs were met with professionalism, in a timely manner, and thoroughly!

Aloha spirit and great service was what I got at Tony Honda Hilo. Lori Taylor went out of her way to make sure my cars recall visit was fast and my car was ready when she told me it would be. The whole staff was friendly and helpful. Mahalo again to you all at Tony Honda Hilo, Laura Johnson

I was having a difficult time getting license plate mounts on my CRV but once I got to Tony Honda, Lori Taylor (sales associate) took care of everything with the help of the parts department who was excellent also. Excellent and attentive service.

Honda Hilo Service is excellent. Keep up the good work.

I received excellent service as usual from Clint DaSilva and the members of the auto maintenance and repair and service department. I would especially like to acknowledge Clint DaSilva for his personal, efficient, and thorough service in caring for us (myself-William and my wife Cherlyn) . Since Nov. 2013 with the purchase of our new Honda Accord Sport, we have been completely satisfied with the care and service afforded us with Clints personal and attentive service.

Clint is awesome. I enjoy working with him. Always the best customer service.

It is always a pleasure to use the service center at the Honda dealership in HIlo, HI. The staff is so organized that no time is wasted. The waiting area is well stocked with drinks, TV, etc.

They fixed my A/C. Nice and cool.

Very professional staff definitely recommend that Honda dealer !

Free car wash but it wasnt very thorough. Could have opened doors and washed inside bottom and also could courtesy vacuum.

Xyz

Fast and quick!

Recall

Outstanding