Melissa was extremely helpful in setting up service on my 2016 GMC Sierra and making sure I was getting in as soon as I could. Service technicians were able to recognize there was a problem with the transmission in my truck and were able to properly diagnose the problem and had it in the shop right away to address the problem. I was offered a dealership loaner vehicle for the duration of my repair work, which was all covered under my dealership warranty at no cost to me. My family has been purchasing and servicing our vehicles at Best Chevrolet for over 20 years and theres no plans to go anywhere else. We make sure to recommend anyone in the market for a new or used vehicle to Best.

Friendly staff, very helpful, keeps me updated, speedy and well done service, answers my questions and keeps me reassured

Colby Snow made car shopping a real pleasure! He went above and beyond to find the car I was looking for! Ask for him at Best Chevrolet and you will be in great hands! The entire experience was 100 percent positive. Colby in sales, and Pascal in the financial department made sure that the whole process was very smooth.

Peter Dodd was my Service Manager. I always ask for Peter when I need to bring my cars in for service. Since I purchased my first car at Best in 1990, he has helped me many times throughout the years. He is always professional, personable, and a pleasure to deal with!

I will recommend to all of my friends and family. Jess in sales was so friendly, I never felt pressured. Erik in finance was so accommodating, both made my experience so great!

Your dealership is a pleasure to do business with, however the long term warranty that they convinced me into purchasing when I brought my truck, has been a major problem. It seems Alpha Warranty Services is extremely difficult to deal with even though the repair work necessary was covered. Your service rep Joseph Frattalone was very helpful and apologetic about the problem with Alpha (which ended up costing me a second day without the use of my vehicle). He said that the dealership was going to cover any additional cost beyond that which Alpha was contractually willing to pay. I purchased the A+ Enhanced coverage for 5 years on 2/06/2018 for $3,260.00 and had expected that when I needed it, it would be a seamless process. This is my third time needing service and each time there was a problem with my warranty coverage. The first time Best called me back in and told me that they would take care of it. The second time, I understood that the item was not covered so I paid $300.00 out of pocket. This third time, myself and Joe both agreed that it would definitely be covered, but he had to wait hours for a Alpha supervisor to sign off on it. Again I don’t hold the dealership responsible except that they were the people who pushed the Alpha warranty on me. On future purchases I will put my $3000.00 in the bank and take my chances. Thanks

The customer service was amazing. Very fast service time. The only small issue is when I dropped off my truck I asked if they could do a small detail/clean inside but, when I picked it up it wasnt done. Other than that they are trustworthy and caring!!

Melissa Dauphinee was my Service Manager and she was great! From the time my vehicle enter the dealership for service due to an air bag service warning and until completed, she was very informative with updates calling me on a daily basis.My truck needed to stay for a couple days and she worked out obtaining a rental doing this time with no cost to me. Also I mentioned to Melissa, one of my mud flaps that I recently had installed at Best was damaged. She took it upon herself to order a new mud flap and surprised me with replacement. I did not expect that! Im am very meticulous of my truck and she made me feel she was as well. In the past working with Melissa she has always stride to meet my expectations and beyond!

It was the BEST customer service and experience of buying a car weve ever had! From the very first phone call inquiry Colby Snow the Sales Rep was knowledgeable, courteous and helpful finding us the perfect vehicle which was proving impossible elsewhere! Ben Houle the Business Manager was highly professional and personable ensuring we got the best incentives and financing available. Overall, these two BEST Chevrolet team members sealed the deal and delivered EXCEPTIONAL service and satisfaction!!

I worked with Giuseppe Aiello several times with issues on my diesel truck.He was very knowledgeable, attentive and courteous. Never had a better experience with any other dealerships.Thank you Giuseppe.

Friendly, attentive yet not overwhelming. They know when to give you space and time to think. Pleasant experience overall.

The staff at Best Chevrolet welcomes you as if you are family. The friendly and efficient service makes it an easy decision to continue to service my vehicle with Best. Dealerships around the country need to take notes because Best Chevrolet has taken any negative thoughts out of the automobile industry. Keep up the outstanding work!

Love the friendly staff…especially Pete in service!Loved how you added Chrissys Cafe in her honor! And the waiting area is nice and open and clean!Just miss the popcorn machine! 😂

Great dealership!!! Service department is outstanding, very professional group. I just wish i could have had my trailer hitch done while I was there, There was some confusion around the parts ordering and it never got completed. Other than that, all is good.

Aaron was awesome with meeting me where I was at, finding a deal that worked for me with the car I wanted and was very transparent and honest throughout the entire process (very refreshing compared to other dealership experiences I’ve had)! Eric was awesome with explaining the financial side of things and they worked well together as a team throughout the whole process. 10/10 I would recommend this dealership to any/everyone! Can’t say enough good things about Best Chevrolet!!

A high level of experience and professionalism, for nearly two decades I have been a satisfied customer. Keep up the great work!

Traveling out of state and truck died called johessipe and he was great in arranging tow truck fast .hes been right on top of the problem and back on road. Thanx again best and workers.

I have been a Best customer for years having bought several cars there (and my family too.). Aaron is the best salesperson. You can trust him 100%, And he will take the time to say “Hi” when I am in for service.Peter is always 100% ready to help, explain things and keep me updated. For the 1st time, I met Mitch in the Collision Center. I was planning a lengthy road trip and needed my car. While that was impossible due to the damage, he secured a SUV size rental for me. He kept me informed as to the process for fixing my car, insurance companies, etc. My car looks and drives great. Great work by the collision center team..

Giuseppe is always professional and a great service advisor. I really trust him and everyone at Best Chevrolet! Awesome job!

David, Kevin, and Ben were phenomenal to work with. David quoted me a price for a lease online, and Kevin and Ben worked hard to honor that price! No hassle, no upselling, no runaround. I was in and out in less than an hour, including my test drive! I will ONLY go to Best from herein in, and I will tell all of my friends and family to do so as well. Thanks to Kevin, Ben, and David, I am a customer for life!

The best customer service anywhere! Ive stopped going to Jiffy Lube because youve made it easier to have oil changes done same day. Thank you!

Steve Dunne at BEST Chevy was professional and knowledgeable. Very comfortable working with him. This is my 3rd vehicle ive purchased with him.

Ive been doing business with best for years. You guys do a great job.

Best Chevrolet did a great job with my truck. They were very easy to deal with. The service advisor Steve did a great job, very pleasant to deal wirh.

Everyone was very kind and I felt we were not pushed into buying a car, we decided to pull the trigger We felt that the deal was fair and reasonable. I was very happy with Kevin and Pasquel. Both were very knowledgeable with our many questions we had. Its been a very long time since we made such a purchase like this. I would recommend Best Chevy too all my family and friends.

Kevin our salesman was a pleasure to deal with. answered all our questions and went the extra mile to deliver our truck.Ben the finance man was another person that was easy to deal with and made all the money questions transparent. a good all around experience .

Don’t know how car dealerships can get away with talking down to people and acting like children.I went into get a trade in price for my truck.Al would not even have a conversation with me.He just laughed and walked away when I made them an offer.Completely unprofessional.So here’s the truth pal,I own a landscape company and when I buy my trucks in the future, I won’t be coming to you.Zero stars

They always take care of any issues I have in a professional manner.

Giuseppe was so helpful and went above and beyond to make sure my car servicing didn’t cost a lot. He explained everything to me in a timely manner and even called to see what my extended warranty entailed! Turns out it was covered and I only had to pay $7 thanks to him not charging labor costs for a couple small things. Great experience thank you!!

Very professional. I purchased my vehicle somewhere else but wish I bought it from Best.

Melissa is friendly, knowledgeable and provides good communication.

Michelle my Best Service Rep does an excellent job updating my on my cars progress and the work the service dept does as a whole is outstanding!

Have been going there for years. Great service and nice people. Customer Service is always exceptional.

The team at Best Chevrolet is flexible, responds to inquiries and is truly helpful. As a first time buyer at Best Chevrolet and first time user of services I have heard positive feedback from friends and family. I have now experienced their high quality service. I will recommend Best Chevrolet to any person looking for great dealership. I highlight Aaron in the sales dept and Joe in the service department for anyone interested in receiving great service.

Have had issues over and over with service department. Quite possibly the worst service department I’ve ever had to deal with. Sure, they are nice enough but have left my brand new car dirty on too many occasions . Like grease, dirt etc. Apparently they do not believe in those basic paper mats that I assumed all service departments use. In addition, seemingly did not even perform the entire service I came for ( will have to look into it but according to my app) shame on me for not checking up to make sure they did what I came for 🙄As for the rest of the team, sales, finance etc. very good experience. Would never return to service here unless I’m forced.

I needed this car ASAP in order to get to a new job and Dave Fieldman took care of me. I would definitely recommend to anyone that they go to Best, and that they should talk to Dave. As long as I live in this area, I will be a Best customer for life.

How many can agree that car buying is one of the most stressful events? After going to another dealership after being told that they had said model in stock I showed up and it was nowhere to be found. CarGurus showed that they had 2 available models and I called and spoke with Ed. I was exhausted and a and agitated and he handled the situation and not only kept me at ease but made sure both models were actually on the Dealer floor. Ed said, “When you come in I am the actual Salesperson and will ensure that I can help you.” Many time you encounter Online Sales and when you get to the Dealer have to meet a new Salesperson and have to explain everything again. After driving almost 2 hours I arrived and Ed was the ultimate Professional. He went out of his way to make me at ease with NO PRESSURE. He had the Model fired up and ready to go. That was an amazing feeling. Although his shift was over he waited for the several hour process to make sure everything went smoothly. I was blown away at his dedication. I also have to note in Finance Pascal did a great job explaining everything in detail and the additional warranty coverages. He truly made me also feel comfortable was extremely knowledge. Thanks to the Staff at Best Chevrolets for making a nightmare into a dream!!!!!!

I went in for service today, greeted outside the door by a cheerful professional. Checked in at the front desk - again a very nice folks. Within minutes my service professional came out and asked what I needed. He even inspected a paint issue I recently noticed. The service prices were more than fair and less than I expected. I scheduled my Colorado to fix the paint issue at their collision center. All around a great experience. Thanks Steve! I highly recommend Best Chevrolet.

I was treated wonderfully by Peter Dodd as usual. I was very satisfied with the work.

Ed Ferragamo (sales) was excellent! There was no sales pressure whatsoever, he made the whole process of purchasing my new truck a very enjoyable experience!

Ed was a great salesman and made our experience very pleasant. Would highly recommend him and Best Chevrolet.

Brought our Suburban in for routine replacement of light bulb and inspection sticker. While there the dealership service department decided to perform warranty replacement of airbag recall. Very happy that they performed the recall but that should have been disclosed and signed off on by us and service advisor before the work was performed. Now there is a crack in the dash pad where the airbag passenger side was replaced. It was noted on the service paperwork afterward. The crack did not exist when car was brought in. Jim Service Manager stated that they have had problems with this so they have had meetings with the service techs to take pictures prior to work. Jim was pleasant and looked into if there was anything they could do. Nothing can be done except replacing the dash pad. I feel the service tech lied on this and the work they performed on the recall was performed for the dealership benefit. We also benefited from a Safety perspective. What I have a problem with is a known problem and cover up internally. Therefore our future service and purchase of a replacement Suburban will be at another dealership! I would have been happy with a small dash pad repair!!

Being a new customer, it took 3 hours for an oil change, rotate and inspection sticker.they then lost 1 of my hub caps, they said they would order a new 1 for no charge. how could one get lost between the drive thru and the service bay? I had them recheck my wheels to make sure they were tighten properly by a different tech, I didnt feel that the first tech was competent (joe) at all, I mean if he cant put a hub cap on how could he be trusted to properly tighten the wheels, then my hub cap magically appeared, If this is how you treat new customers you wont get any.

Great customer service and workmanship.Very easy and convenient for drop off and pick up.

My family and I have shopped around at several dealerships and Best Chevrolet will be the only one we shop with from now on! From the moment we arrived to the moment we drove off the lot in our new vehicle, David went above and beyond to make sure we were satisfied and take all the stress off of our plate! We could not have asked for a better experience, highly recommended Best Chevrolet.

I was in yesterday for service. I worked with Giuseppe & could not be happier. I am on my 4th Chevrolet Tahoe and my brand loyalty has a lot to do with the service department you have. I am always very happy and your staff is so professional and bend over backwards to keep your customers happy.

Very prompt and friendly service. I didnt buy the car at this dealer but Best service is the best!

Top notch service every time!!

I had the best experience. Steve Dunne in sales was awesome! I highly recommend Best Chevrolet!

I brought my Acadia in for A C service and Peter took wonderful care of me . Set me up with a loaner while my car was serviced.....I much appreciated that .....

Steve in service is the man! He’s easy to get in touch with and if you leave a message he always calls back.

From the time I arrived everyone was very nice and pleasant. Melissa was excellant to work with with. Melissa was friendly and thorough. Was very good with communication with update on my truck. Melissa even helped me out with the rebate form. My vehicle was ready ahead of scheduled copmletion time. Very happy with Best Chevrolet.

I contacted the Service Department near the end of the day on a Thursday when my car had an issue forcing me to pull over as I was unable to drive it. My car was still under warranty. I spoke to an advisor who contacted a tow company right away to pick up me and my car. From the time of my initial contact to Saturday morning when my vehicle was ready to be picked up I spoke to two different service advisors. Both listened to me explain the issues and kept me informed of the status and what was or would be happening. I have been leasing a car and one of the reasons I continue to lease through Best is the Service Department. Thank you!

Best Chevrolet in Hingham there is a difference, dont hesitate, great staff and service and very dependable. Why settle for less. The family and dealership have been around since the fifties.

EVERYONE WAS EXTREMELY HELPFUL

Colby Snow is a very pleasant nice young man. The complete team did a great job and my 2021 Blazer redline addition is awesome!

Jess, David and Pascal were all very helpful during my time there. Jess was very friendly, knowledgeable, helpful and was the only reason I didn’t shop around to other dealerships. Top Notch!

Best Chevrolet is the only dealership that I go to and trust.Service department was outstanding very professional and kept me informed of my repairs.

My wife and I had a five-star experience with Best Chevrolet in Hingham. From our very first correspondence with David Migrants, we were treated with respect and at no time did we ever feel pressured (never had any unwanted calls or emails).Prior to our first test drive we were introduced to Steve Dunne, who is an awesome Sales Representative and all around great guy. Stevewas honest, knowledgeable and made it a point to ensure all of our questions were answered in a timely manner.Once Steve helped us find our ideal vehicle, we met with Finance Manager Benjamin Houle. Ben was also very respectful and extremely helpful throughout our purchasing process.We’ve purchased several vehicles over the years from other dealerships, and we dreaded another car buying process.Best Chevrolet’s exceptional staff not only eliminated those fears, but proved that purchasing a new vehicle truly can be stress free.We can’t begin to thank Steve, Dave, and Ben enough. Best Chevrolet and their top notch team have gained new customers for life!

They explained everything very kind and it was a very good price

The absolute best dealership in Massachusetts. The sales department treats you fair and with respect when purchasing. THE SERVICE DEPARTMENT KNOCKS IT OUT OF THE PARK! The employees working the front desk and outside on arrival are always helpful and nice. The service advisors know what they are talking about and do not push unnecessary Maint items (Jim Earle is fantastic). The facility is clean and modern. There is a large waiting area with comfortable recliners and another small waiting area with tables and chairs (wait or take a short walk to Derby Shoppes). They service all General Motors makes and models.

Dave Feldman, the sales man who waited on me, made my day. Incredible salesman!! I felt comfortable, confident and very pleased with the results. Dave took care of everything. He took care of the registration, sticker and most of all me. I love the car...the trade in on my car was awesome...the warranty was fantastic...and I received a rebate....Wow!THANK YOU...Dave Feldman your an angel on my shoulder.

Set up appt online, friendly crew, vehicle ready when said

Always have a positive experience here!

Joe, my service technician, went above and beyond expectations in dealing with an extended warranty issue. The service excellence at Best Chevrolet is outstanding!

I had problem with my shifter that didnt allow me to turn the car off. I had it fixed last summer but the problem returned. My car is out of warranty and the parts needed to fix it were different but they fixed it at no charge because it was related to the problem last time. They were great and fixed it in 3 hrs. I would highly recommend them.

Had a great experience, everyone was friendly and helpful especially Kevin and Benjamin.

NO PRRSSUSRE. INFORMATIVE KNOWLEDGA LE. SO FAR SO GOOD

Well I bought a brand new truck this is my second oil change and I have 2 free on my account they didn’t even look and tried to charge me. I had them fix that then come out to my truck not washed but everyone else in-line is washed wow way to pamper some and screw the rest 40,000 isn’t enough to get a silly run thru the car wash when you come in for swrv

Great, friendly team here! I am in the process of buying a car from Jess, Doug, very friendly staff, Doug was great at crunching the numbers and informing me on warranty options. Jess was very understanding regarding payment process and getting the bank certified check. Clean 🧽 facility, very spacious, everyone wearing masks.Note: No “wiggle room” for negotiation on price of vehicles, it is what it is, apparently coronavirus has led to very high demand and limited supply for most vehicles, (I don’t get how the pandemic created such a demand but apparently that’s what’s happening. Haha).

Once again I took a friend to Best Chevrolet to lease a 2021 Chevrolet Equinox LS AWD. I sent an Email at 8:15 AM asking for an appointment. Kevin M contacted me as soon as they opened I arrived with my customer and was treated super nice! Kevin and the Finance Manger Mr. Pascal Lizaire did an awesome job and got us right out. Kerry is soon going to be so happy in her new ride!

They went above and beyond to make sure I was a satisfied customer.

Erick, Steve and Pascal were very professional, friendly, and knowledgeable in all our interactions. Our “Best” customer experience to date for a car purchase. They made the process simple and easy. They asked the right questions to ensure all our needs were being met. I would highly recommend this team to friends and family. We also plan on returning for our next car purchase. World class service! Thank you!

My salesperson Jess Mahoney was amazing! So friendly and made sure I found exactly what I wanted. Not to mention she has the absolute best laugh! Now we have a brand new car and don’t have to worry about anything for a long time. Best Chevrolet in Hingham is top notch. Thank you Jess, Pascal and David

Didnt feel rushed. Great customer service

Great customer service.. they all go above & beyond!!

Went there for oil change and filter change.....good price, good, quick service

Great customer service! We recently purchased our vehicle from Quirk Chevrolet which was an exceptionally awful experience from start to finish. It was refreshing/reassuring to receive excellent customer-focused service at Best Chevrolet.

Everyone working there is so nice its like family

The team at Best Chevy are awesome, this is the second car I bough from them. I love going there, very friendly, respectful and they made you feel welcome. David Feldman is the best.

Jim and Malisa in the service dept went above and beyond to take care of the situation I had with my GMC Sierra. I am very happy with the results.

The issue with my car was not the dealerships fault, just faulty parts. I would have given 10 stars but they left me with an empty tank of gas and no rejection sticker as previously stated.

Best Chevy Service is the ONLY place I will take my car. The attention to personal service is remarkable! Peter Dodd treats us like family! We will continue to be BEST customers for life!

This place is amazing and have such wonderful people working there from the ladies at the front desk to the guys who do the servicing. I am definitely satisfied!😉

Everything went smooth. The ride home was a key advantage and the people were very nice

Steve was extremely helpful!

Best has the Best customer service. Highly recommend!

Appreciate the dealership service department replacing my tire on a Saturday

Very accommodating. Explained everything well and personable. Thank you!

I am always treated so kindly and like my business really matters- regardless of who Im talking to. I feel very confident that my concerns are addressed and that the work will be done in a very timely, professional and clean manner. Its an absolute pleasure to use Best Chevy for all of my vehicles needs.

Recently moved to the area and needed service on my vehicle. I did a fair amount of research on Chevy dealerships and their service reviews. All have a fair amount of horror stories. I decided to go to BEST Chevrolet. I am very pleased with the service I received. From start to finish, there were no issues. The service team fulfilled every commitment they made. Length of time, costs, identifying root cause of the problem and fixing the issue. The service team exceeded my expectations. Thank you to the whole BEST Chevrolet service department for making my experience stress-LESS. We own two GM vehicles and you have earned our continued business. Also, a special thank you to Scott in the body shop. Scott is a straight shooter.

Friendly staff very knowledgeable took great care of all my needs for the right price would not go anywhere else also bring my Toyota and nissan in they have a great foreign auto tech.

Excellent service warm welcome competitive prices. Thanks Peter and evan

Best service department is top-notch! The team has fast and friendly service.

Excellent job on the body work, alignment, and the transmission.

Very helpful and professional and Steve the service guy I spoke with he is very helpful and professional he did a great job

Steve was wonderful,nice and very helpful. Speedy service too!!❤️

Customer service is top notch. Quick to respond and extremely knowledgeable.

Joe took very good care of my issues with my new truck.

Thank you for giving me the opportunity to share my experience with chevy Hertz Rental. I was in desperate need of a rental and Hertz was able to provide the most efficient and affordable on time service i needed. I highly recommend Hertz Chevy and will be switching from Enterprise to their service im highly grateful .Thank you guys your the Best of the Best.Mcs