By far this has been the best car buying experience I have undergone. Although I had to wait nearly 4 months for my build, my service advisor Sean, was patient and informative throughout the entire process. Any concerns or comments, and he was easily available to help me out. He’s amazing at his job, passionate, and a true BMW professional and enthusiast. The finance and sales management team is also very accommodating and fair. I look forward to doing business with south shore again!

Amazing service experience. I got a flat tire and was able to get my vehicle to the dealership without appointment on a very busy day for them. They immediately looked at the issue and while they had to order the replacement tire, had me in a loaner vehicle so I could go back to work and my tire was replaced and car washed in no time.The sales and service departments at South Shore BMW are the BEST!

Very attentive. No new X3’s to be found but Fotio’s found one! Ed very engaging g came out of the office just to say hello. Hunter was very knowledge and spent over an hour with my wife to show her all the tips and tricks. Great experience!

We had a very pleasant experience today at South Shore BMW which resulted in us buying a car. The responsibilities were divided up among a group of people. First, we met with a product expert who understood everything about the car we were interested in. He knew the differences between this year’s model and last year’s, and other differences between cars either in performance or comfort details. He set up a car for us to test drive.When we returned from our drive my husband started talking to him about our trade in and price, so he got another person to handle all of that. This person was also helpful and not at all pushy. He was actually pretty humorous and he and my husband came to an agreement on a final price.At that point we met yet another person who sat in the car and explained some of the new electronic features which I was unfamiliar with. He simplified matters and was willing to to stay and keep explaining until I felt comfortable driving the car.I’d recommend this dealership if you’re interested in buying a BMW. And they do drive like a dream

I have been a customer at South Shore BMW for 6 years and my car just went in for it’s annual service. This was by far my best experience to date. My service advisor, Andrew, was a new employee and he was fabulous. He kept me appraised as to the status of my car every step of the way. Unfortunately, my car needed some expensive repairs but Andrew took the time to explain everything that was needed and why. He called me when he said he would and was very polite and respectful throughout the experience. When you own a BMW you know from the get-go that repairs will be expensive but the pain was eased somewhat by having a diligent, well-mannered, knowledgeable service advisor who made sure that my car was well-cared for and that I left satisfied with my experience.

Best Customer Service. Professional, courteous and always make me feel my business matters!! Thank you for always doing right by me!

Brought my BMW in for routine vehicle check.. Recieved my vehicle report. Specifically asked the service advisor was there anything else and was told yes.. 2 hrs later I get a call stating a have another 1200 problem on top of the 1200 being charged already. My vehicle is very well maintained accurately I know my vehicle inside it out.. it’s unprofessional. And to make it worse advisor was no where around when I arrived. After up charging me.. this place sucks terribly.

Great service. Great employees. I prefer to go to South Shore BMW even though I live closer to Cape Cod BMW.

David Josephson is the only client advisor you should deal with if you come here. Great communication and amazing service. Took care of us like we were his number one priority since the minute we walked through the door of the dealership.Thank you once again!-Tomasz & Allie

Sam was cordial and professional. A great asset to the dealership! Excellent service!

Great buying experience. Dealership went above and beyond to make the shopping experience a great one!

Jeffrey and the staff at South Shore BMW go above and beyond to provide excellent service. They treated my car as if it were their own. I feel so safe driving a car being serviced by them. Jeffrey worked with my warranty company to help keep costs down and quality high. I will never go anywhere else. Thank you Jeffrey and South Shore BMW!!

Excellent service! My old car was dying and I needed a replacement ASAP. I called other dealers but the South Shore team were the only ones who took the initiative to find an unsold car coming over by boat and negotiate to have it sent to their dealership.

I just moved in the area and my first service experience with South Shore BMW service was excellent. The people are very nice and professional. If you are looking to have your BMW service then I highly recommend South Shore BMW.

Not only do I recommend this dealership, but I recommend the salesman maybe even more! Luigi was awesome! Very helpful and friendly. I liked that he didn’t pressure me into the purchase, but was still able to make it impossible for me to leave without buying a car! Warren was super friendly & was a great tour guide. Mini Product Genius.. got that right!! Answered all my questions & more. And of course, Ivo. He made the whole financial part of the experience very smooth. All in all, this was an amazing experience for me. Thanks a million guys! Beyond happy to be part of the Mini family!

Simple tire rotation,oil change and brake flush.. Car was finished as promised on time and nice surprise washed and shining. Updated the progress via text .I drove away completely satisfied.When you buy a high end car this is the way you expect to be treated, SouthShore BMW does it right.

Best Dealership in MA! I wont go anywhere else.Thank you!

Jonathan was terrific. He got my service done quickly and checked in to let me know the progress of my service. A great experience as always.

Didnt have too wait long. They were able to buff out a white visible mark for nothing and it looks like it never existed.

The service center at South Shore BMW got me right in when I hit an object in the road and needed a new tire. My car was done in less than 2 hours. Excellent customer service!

Great service and very responsive. Jonathan and the service team were on top of all maintenance needed and made sure everything was completed. Keep up the customer friendly experience!

Who wants to get one’s car repaired? No one. But I had a possibly serious issue relative to my transmission. Though nothing ever goes wrong with my BMW. The BMW dealer Norwell was the only place I would go for this. As usual, the mechanic found the problem, actually quite simple and then also less money.My service advisor Frank was absolutely top notch excellent. Beyond what one could expect. Communicated at a high level, advised on a couple other issues, did not needlessly oversell me. Thank you much.

I love this place! I never though Id actually use the dealership I purchased the car at over the Mom & Pop place my family has used for decades, but South Shore BMW really takes care of you. My technician(Nicholas) had my car back to me in record time and my AC was working perfectly, I never should have trusted it with anyone else! I very highly recommend this location!

Jeffrey was so accommodating. He has the right personality to deal with unseen service problems - is extremely knowledgeable.Genuinely wants to win your business.

As usual, excellent service and never pushy. South Shore BMW is definitely the best BMW dealership in the area. Thank you Steve Dixon and Matthew Egger for always going above and beyond.

Prime BMW is a reputable dealer with friendly personnel. The service department is competent and informative without pushing unneeded or unwanted service. I bought my car here six years ago and they have maintained it for me. I have always been happy with the product and the dealer.

I have been a customer of South Shore BMW and Mini for about 8 years. Through circumstance and need we have bought a total of 7 cars from them, over that period of time. I truly appreciate the consistency of their staff and the customer first attitude they come with. Most of those years Greg has been my BMW sales pers, and Steve Dixon has been my service advisor at both Mini and BMW. Both are practical and always go the extra mile. I have been very happy with the dealership, and the Mini and BMW service teams.

Great dealership great staff been a customer for over 6 years now. The service staff is great, during my last visit I worked with Jeff and he went above and beyond.E.M

Process was friendly, courteous and professional. Set up dealer visit via email after looking at cars of interest on line.When i arrived they had the cars ready to view and drive. They had answers to all my questions, efficiently assessed my trade in while i was test driving.The salesperson was excellent in working through details of sale and closure if deal.Pick up after sale was smooth and efficient. No hard sell on post sale options though represented them fairly.All in all outstanding car dealer experience, just in line of what one would hope for from BMW!

This is the time of year when I bring my X3 in for a check up. It’s time to rotate the tires, check the brakes, get a Mass. inspection and get an overall status inspection of my car. My appointment, check in and service all went without a hitch. Sean Dixon did not disappoint and provided an estimate of the day’s services along with a loaner. (The loaners always leave me wanting a new car!) I did need additional services but nothing out of the ordinary. I immediately got a text informing me of the need for replacement and repair. I easily approved by accepting the additional services via text. A quick call let me know I could pick up my car and check out was a breeze. This is why South Shore BMW is my go to!

My salesman Dave Josephson is a great guy who is very down to earth and will do whatever he has to do to please his clients.

Another great service experience. Thank you team.

I have lived for 56 years. I have lived all over the USA. I have owned many hi end vehicles. I have even bought them for my children.Beyond all that, I have never ever done business with any dealer or service department that can even be compared to South Shore BMW.They care more about you than anything else. They are brilliant and more competent than anyone I have ever done business with before.I will not buy another car from anyone else.

I was attended with much respect and efficiency I really enjoyed the work of them, treats the customer in first place, Steve Dixon the service Advisor is a very polite professional Thank you very much for the service “Leo Moreira BMW X6

I had an incredibly easy and pleasant experience with Corey in sales. Hassle free sales pitch, very detailed, great customer service. Highly recommend! Thanks guys! The team was great!!

Outstanding Service Department. Employees always willing to listen to the customer and take care of the problems as quickly as possible. Highly recommend.

My experience with South Shore BMW was wonderful. Setting the appointment up online was easy. I was warmly welcomed at the service center, spoken to about what my car needed, and was out of there in under 15 minutes. That was followed up with a text and email with a detailed explanation and price of the work that needed to be done. I was able to confirm this online. The entire experience was really good.

I have owned 4 BMW’s. This was the first time I needed immediate service. The service I received was Top-Notch. BMW “S.O.S.” Service asked if I was in a safe location and then offered a complimentary Uber/ Lyft (I did not need). They picked up my vehicle and brought it to my local dealership. I had constant updates with towing and repairs. It was fixed immediately. Within 24hrs, I was back in my vehicle. Matt was great with giving updated reports from South Shore BMW in Rockland.

Sean Henry was terrific in helping me get out of my current lease into a brand new x3. The process was very quick and efficient and I felt very comfortable negotiating the final lease price with him. They even threw in free all weather mats. I highly recommend this bmw dealership and particularly working with Sean Henry as you will receive top notch service.

I dropped off my car Sunday night. Monday morning I had a call from Jonathan explaining the steps of what they were going to do on my car. It blew my mind the way this dealership operates, it’s amazing service. I am so happy with Jonathan’s service. I highly recommend South Shore BMW. They have really good people representing the BMW flag.

I had Steve from the service department helping me we with my car. He was so nice and professional. He answered all my questions so I would understand what was going on. I cant say enough about him.

The team at South Shore BMW are outstanding. Client Advisor Frank is the best! Very honest about the performed services, and very informative about future services I need done. Thanks

Steven was great he gets a 5 star it was just everyone else beside Steven the customer service was horrible and it also seemed like mike had an issue taking request from Steven also my loaner car was not pulled up to me I actually had to walk out the garage to get in to as mike screamed out. When I received my vehicle back the detail cleaning service did not seem like a detailed cleaning service. Still found dirt in vehicle and again car was not pulled up to me. Only stating this because any other time I have gone for service I’ve had better customer service I wonder if they purposely do this because Steven is black that’s the only the only difference if so shame on some of bmw staf

Great service. Thank you

I had an incredibly easy and pleasant experience with Jonathan in service. I came in with a litany of small issues in my 340, all of which were addressed and explained to me in full detail. By the end of the process I understood what went wrong, why it went wrong, and how they went about fixing it. Highly recommend. Thanks guys!

His knowledge of BMWs is only surpassed by his desire to make his customers happy! Another great buying experience by this repeat customer !

Jonathan was a great help indeed! He cut through the usual hubris and got the job done quickly and efficiently. You should be glad to have him on your team. I know am PS I’m Ron not Gail

Great customer service, willing to use my certificate that was sent in the post. Matt was great to communicate with, got the job done in one day.

Jeffrey was extremely helpful and went out of his way to enlist the assistance of Chris who also went out of his way to help research a question I had about Apple car play. Both provided excellent customer service.

I found the process to get a new lease with Cory Grover of South Shore BMW to have been stress free. The plates and information was easily transferred from my previous vehicle to the new one. I would highly recommend both Cory and South Shore BMW. Everyone at the dealership has been polite and helpful. Thanks😊

I did not purchase my BMW from here, but man I wish I did! I was having major break issues. Road side assistance got my car down to South Shore BMW promptly, but even before it arrived the service team had a brand new loaner waiting for me. I was in and out in a matter of 10 minutes. They were so friendly and efficient. The service department had my car fixed within 36 hours. When I went to go pick it up, I was again in and out in less than 10 minutes. I ended up forgetting my garage clicker in the loaner and one of the staff called me directly and offered to drop it off at my home so I didn’t have to drive back down to the dealership. Now that’s what I call service! I cannot wait to purchase my next BMW from the wonderful team at South Shore BMW.

Had a pleasant shopping experience at South Shore BMW today on a 2019 430xi convertible with Sean Henry. Had our name in at the dealer to call us when one became available and they followed through. Negotiations were fair and reasonable and was an overall very good experience. We are happy with the deal and enjoyed working with Sean. Would highly recommend.

I really appreciate having this place so close to home. They are very service oriented and extremely professional. Mathew in service dies a supreme job of making you feel confident your vehicle is in good hands - he makes all the difference!

I have the service schedule with a loaner but was not available, but the staff was very accommodating and provided me a ride to get home and call me on timely manner to pick up my carVery great full for this unbelievable service

Hi sir. How you doing. I’m well. Everything goes fine I’m happy. For the day I bring my car to south Bima forService. And you. Guys take things very seriously no noise. Now. I’m happyThank you so very much

Had my E93 M3 in for service, replacement of throttle actuators and valve cover gaskets at 103k miles. Everything was explained clearly and work performed was done right.

Fantastic service as usual, kept aware of any delays by way of text, vehicle was ready as promised cleaned, I couldn’t ask for more.

Excellent customer service experience. My advisor Jeff explained the service items I inquired about and followed up with recommendations at the conclusion of the scheduled maintenance. Professional, courteous, and customer focused.

Theres a good reason why Frank Brancato has been there so long.He takes very good care of his customers

Dave was very professional and assisted me to make an informed decision. He answered all my questions and concerns and communication was outstanding. Thank you so much.

Love the entire staff at South Shore BMW. I go out of my way from East Boston because the customer service is second to none.

Had a ton of maintenance work done on my X5 and the process was fast and pleasant. Appreciated Steven’s communications and overall service.

Always a great experience even if the repair bill is high. Fair prices and they try their best to give you the best price- look for coupons etc etc. Also friendly and courteous from the minute you arrive till you leave.

Steven was friendly, transparent and so helpful!! When I asked for a ride to go shopping while I waited for my repair, he found me one right away. His estimate for how long the repair would take was on point!! Thank you!

John Norris was my service provider and by far the most outgoing and helpful person I interacted with. He was extremely kind and explained everything that would be happening to my vehicle with detail. He assured me of the options I had and why I should have them done. He was all smiles and made my BMW experience excellent!!

Michael Dixon in sales was awesome along with Beshara Gebara in Finance was also awesome too. They were both very enjoyable to work with.

Great service! Very professional and the service was done in a very timely manner. Thank you

South shore BMW has been fantastic to work with. I have had my x5 for over a year and a half and their customer service center has been amazing. Recently had a oil change and all I had to do was text Frank my service guy and I had appointment and a loaner without even calling. It only took a couple hours but it’s nice to have a loaner car just in case I couldn’t make it back before they close. Highly recommend and have recommended them to my friends. Thank you so much for always being a text or a call away.

Great service and reasonable people. I highly recommend this dealership for service. Steven in particular is wonderful to work with!

Jonathan was terrific. Explained everything that was needed. Kept me informed with the progress of my car. Everyone is always very professional

The associates that helped us were professional and straightforward. No gimmicky sales tactics here. Very focused on providing a simple, straightforward experience. Good value for the car and services we bought. Ask for Jonathan. He was great!

I arrived for a state inspection, and helped by Jonathan. It was done quickly, and they washed my car! Great commitment to customer service.

I could not be happier with the quality of service I received at South Shore BMW. Specifically, Jonathan Norkus was exceptional in keeping me informed as to the status of my vehicle and timely remedying the issue that necessitated repair. A special thanks to Craig Hopkins as well for his help. Top notch all around! Thank you!

Frank took great care of me. They honored the run flat warranty and replaced a tire at no charge. Thanks South Shore BMW.

Ive lost count of how many BMWs Ive acquired from South Shore BMW. Just added the awesome LCI updated 2022 X3 to the list. Nice improvement and still the best ever. Just like the dealership itself...and especially Greg Dolabany and Avery Trumbo. Thumbs up!

Exceptional customer service, Cory sales rep was very efficient and friendly . I’m very pleased with my purchase and definitely recommend this team and location for your next purchase

The sales person David that worked with was awesome from start to finish. He immediately greeted me at my appointed time, was very professional and considerate of my time. There was no hassle and he was upfront about everything. I would highly recommend working with him.

It was so easy to have my car serviced. The pick up and delivery was certainly a time saver. So convenient. I had maintenance and the battery replaced. While my car was there, I also had it detailed. Now it looks and drives as if I just purchased it. Steve, my service advisor, kept me informed and answered all of my questions. I’m very happy with my experience at South Shore BMW Norwell. I definitely will use them again and highly recommend them.

South Shore BMW and their Team are exceptional, from the high level of Service and Customer care all the way to having the option of a Loaner vehicle for convenience! Highly recommend Jonathan Norkus & South Shore BMW !!

David is the best salesman that I ever met after being shopping around, very professional and not feeling pushy at all, overall very happy with my car buying experiences, hight recommend him to do business with, good luck

Very professional and accommodating any issues I had were resolved immediately Steve is a good man to deal with

Professional expertise and service that keeps your vehicle performing like it was new.

One of the best services around the team makes you feel so comfortable. They go above and beyond.

Took time to fit me in short notice & super efficient service.

Had 3 X5s in past. Every time I brought one in for maintenance it was an extra 1,000.oo-3,000.oo for minor issues. So I bought an extended maintenance package through dealership. Remarkably, I never had work done when I brought my car in for standard maintenance.950 miles over warranty I was told I had 6,000.oo worth of work that needed to be done. I had taken the car in for regular maintenance, but ironically they never caught the 6,000.oo worth of work needed when it was on their dime.I do not mind paying a fair price for goods or services, but mark my words; you will find neither here at this dealership.Timothy A. Shyne, Esq.

Professional, timely and amazing job. Always. Can’t beat BMW service dept. Highly recommend.

Frank is super efficient and keeps the client informed. He is always ready to do whatever he can to make the service process a more pleasant experience. He is humble and respectful and a very honest gentlemen. Hope he’s always there.

Excellent service and quick turnaround. Also, they provided a nice loaner vehicle while my vehicle was being serviced. My vehicle was returned clean an vacuumed. I would have given five stars but I needed some bodywork done due to a minor fender bender and they do not provide this service.They had to refer me elsewhere which is inconvenient. Would be nice if they were a one-stop shop.

The service manager did all he could to fix the issue with the car including asking technicians at BWM to help with software updates. Tom was very forthcoming with the progress and truth about repairs/software updates, which I appreciated. Unfortunately, all the effort did not lead to resolution of the issue after a week and I just decided to give up since there was no guarantee that paying for additional services would resolve the diesel-related problem with the car.

Fotios, the salesman, was extremely helpful. He was enthusiastic, very informative and thorough. I felt like he really cared about my decision and my interests. Hopefully, we will work together again for our tribe of boys!

My salesperson Sean was able to deliver exactly what I was looking for both thoroughly and efficiently. No games whatsoever, very helpful team and will try their best to accommodate you in any way. Highly recommend south shore bmw if you are looking for a easy and straightforward experience. Thank you!

Love the cars and the quality. I have been a bmw owner for over 15 years leasing the x5 and 5 series models along with an m8. I never have had a problem and the reliability is amazing.

TopsStaff extremely thorough and professionalYes, they want to make a sale. That’s their job. But they LISTEN(not lost in this world) and go from there to make it workExcellentThe product speaks for itself, but I want to work with prosAnd I did

Just picked up my 2021 X5 M50i from South Shore BMW. Excellent overall experience with Svet Tachev from Sales, would highly recommend him as well as South Shore BMW for a car purchase.Sales process, finance and delivery of vehicle were exceptional!

Sam Doxsey was great to work with and extremely knowledgeable regarding the BMW my wife and I were interested in purchasing. He provided a very detailed overview of the model (430i), answered all of our questions and supported us thru the entire process. A true pleasure to work with. Thanks Sam!

Great customer Service! Professional staff here have patience and do excellent job all the time. I was helped by Matt who is a nice person ( big thanks to Matt👍🏻).

Never thought I would be giving a 5 stars rating to a car dealership but here i am. These people went above and beyond to help me with my new purchase just like they did 5 years ago! What can I say, the used vehicles they are selling are very well taken care off, very reasonably priced and their team is just amazing. They will work with you over everything to save you money and they wont push you or trick you into getting anything you dont want. I would probably buy my next vehicle from there too!

Sam was great. No pressure from him at all. Extremely knowledgeable about the vehicle I was looking for. Will definitely return.

Kevin in the service department did a great job. He highlighted all the immediate needs of my car and worked to complete the repairs quickly.

I experienced excellent service at South Shore BMW. Setting up a service was quick and easy. All of the staff were courteous and helpful- from the moment I dropped my car off.