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Video Palace
1811 E 37th Ave, Hobart, IN 46342, United States
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Video Palace
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Ma
Review №1

Good place on short notice good prices retro consoles as well

Ja
Review №2

Greatest place to find anything to do with video games. Also have comic books etc.

Sa
Review №3

Good service. Didnt have the controller we wanted but the man behind the counter was very nice

As
Review №4

Always great service. The owner runs the place and is super knowledgeable on every game system available. He knows so much about the systems, accessories, and games. He is a human gaming encyclopedia! He keeps multiple copies of basically everything in stock. I highly recommend Video Palace.

Ge
Review №5

Ive always had a great experience here. The staff is knowledgeable and friendly. The prices are competitive and the quality is excellent. I have recommended Video Palace to many friends and family members.

Sa
Review №6

Just left Video Palace with a miserable experience. Owner berated me with you have no idea how to run a business after declined his trade offer for some more uncommon-ish used N64/Sega Genesis games. The offer was terribly low, and that is not how you treat people. He then tried to un-sell me the two SNES/Genesis games I was purchasing! Small man with small values.

La
Review №7

The owner just sits in the back room instead of helping you. When you ask for his help or have any questions he is very rude smh…

Go
Review №8

Great place with lots to choose from.

Ji
Review №9

Nice shop with a huge selection of video games for all platforms. You can find some older items that are new in box for very reasonable price, including action figures and collectables.

Da
Review №10

Wide selection of video games from old to new. Very friendly and knowledgeable staff. Highly recommend for all your gaming needs

Jo
Review №11

Best place to get any retro games and game systems, you need comics? What about vhs tapes? Or maybe some old movies? What about vintage action figures or videogame guides? THEY HAVE IT ALL one stop shop for all of it at great fair prices and all the workers can talk about the products with you if you have any questions amazing place overall

Br
Review №12

This is the best store I ever went to. This is my pick.

Ky
Review №13

Bought 5 dvds and none of them worked last time I ever go there. Also the guy up charges more than GameStop. That doesn’t seem right!

ro
Review №14

Huge selection informative helping people. Just all around great place

Jo
Review №15

I like going here it has a lot of nostalgia. If I buy hard copies of games this is the only place I buy them. I rarely buy any game new.

ma
Review №16

Purchased a Sega Genesis game console 11th Jan. Travelled for 45 minutes to get there. After hooking up the system (late night), i realised everything worked - except the controller (up & down buttons) not working. A dissapointment for a 1st-time purchase. Hoping they will rectify it (without having to get a ride again for 45 minutes to get there) when i call today (Jan. 12, 2021).

Fl
Review №17

The best for retro gaming consoles new consoles comic books music DVDs Blu-ray they have it all and great prices they got collector items too.

We
Review №18

Awesome experience. I prefer to take my shopping needs to small, local businesses.

Ch
Review №19

Cool place to visit

Tr
Review №20

Best place to buy any of your retro game needs! Been going here for years and Ive never been disappointed. 5/5 Perfect!!!

Ka
Review №21

Been going here since I was a little kid. This place has everything consoles, games, dvds, comics, accessories, literally everything you could need. Never have had a problem and nothing is overpriced.

Mi
Review №22

Great selection of movies, comics, toys and video games, both modern and retro! Highly recommended!

Ru
Review №23

He has raised his prices a little steep on some items. One in particular I got somewhere else for half his price. Such a shame because he has been the go to since my sons were kids. I think too many businesses have taken the whole pandemic thing too far and we are into gouging territory.

Ni
Review №24

Great service, lots of selections.

St
Review №25

READ THIS: Great selection and prices. Soooo much stuff. Ive seen people complain about being ripped off, but they want to be paid full price for a game they purchased 5 years ago. Get real. Also, the owner is not rude at all. There are always lots of people in his store and he tries to help them all. I receive a deal everytime I go in there. He can often SAVE you lots of money acquiring a used game that is still new for you. I like paying $25.00 for a game rather than $60.00. The additional vintage toys he has are awesome, Ive never seen such a collection. Its super cool to reminisce about toys and games I played with when I was a kid. I very much love going to this store and glad its been around since I can remember.

Je
Review №26

Great store lots of nostalgia

st
Review №27

Great shop great selection

Ti
Review №28

Good prices, large selection of games

La
Review №29

Always a pleasure! Giving Disc Replay a run for their money lol. Actually I just think this is a really good place to pick up specialty items something you may have been looking for.

Ep
Review №30

Good place to find older game consoles and games if you want to go back to playing single player games

Sa
Review №31

Great selection!!!

An
Review №32

Every time I come in here I never have a problem. I called and asked if they had a game and the gentlemen set it aside for me until I got there. The lady who worked there the first time I went was also very friendly and helpful. They have a lot of different things in there too which is nice. I live 20 minutes away but its worth the drive to see what new things they have in.

Ni
Review №33

This place is pretty decent and has a variety of items. The prices are a little high for certain used things, but I understand that its a small business.

j
Review №34

Its like going back in time. Tons of retro and modern inventory. Greg the owner is very knowledgeable and helpful. If your looking for something hard to find come here. Theres always something to peak your interest.

Br
Review №35

Little mom and pop store. Nice selection of new and retro games and systems. Coins, comics, action figures, jewelry, they have a little of everything and at fair prices. They also buy things.

Da
Review №36

Always a good place to shop for retro games and new games as well.

Za
Review №37

The guy said I had 30 days to return a used game I bought only to come back to return it to get something else for him to now say no thats a warranty guaranteeing it works and said you cant return it just because you didnt like it and was slightly rude and defensive. Yet about 5 days prior when I was in a lady was giving him a hard time about a return because he was also slightly rude toward her but gave her store credit. Please clarify your return policies with customers before completing sales and please dont make it seem otherwise as mine was apparently misunderstood. Good day to you

Do
Review №38

Was like walking into my favorite comic shop from when I was a kid. Nice games for gaming systems. A little of everything even vhs tape believe it or not.

Br
Review №39

My husband has been shopping here since he was a kid, and Ive been in here a ton of times since I moved to the area. Its a great place to find games for old systems, and they usually have decent prices on games for the newer systems. Ive never had any issues from this place, and its my preferred place to buy video games.

No
Review №40

This is a pretty good store. Friendly staff, great selection of games and such, and the return policy is pretty good when its 30 days. Its better than chains like Vintage stock and gamestop so i support this store. Overall if youre finding a new game or a certain game, check out this place

Br
Review №41

Best game store around. Great selection of new and used games and movies. Workers are very helpful and friendly

Is
Review №42

Ive been going to this place for years well worth it to sell your gaming utilities and buying new ones as well

Bi
Review №43

Very helpful and great little place to reminisce and shop!

Ka
Review №44

Nice little shop with a large variety of generations of Movies/Video Games

Ri
Review №45

It has some pretty good collectors items and stuff but honestly some of their prices especially for DVD movies is a bit on the outrageous side but other than that pretty good

St
Review №46

Its a great place to find a bargain if you can find what you want.

Ty
Review №47

While i love this place for the older titles and videos, the only true reason i go is so i can sell my old retro titles. Though sometimes the prices theyll give you are highway robbery i went in there 8 months ago and bought the original ape escape for 15.00$ and i call and say i have a copy and they offer me two dollars. its okay i guess

Ji
Review №48

Great selection of games, always very helpful and kind

Ji
Review №49

Really cool place ! great selection, Prices always compare to ebay . I have been coming here since I was a kid and now bring my kids !

Ti
Review №50

Great place to go for all your games you want.

Na
Review №51

I have loved this forever now. Its family owned. Friendly people. Definitely would go here over a gamestop anyday.

Sl
Review №52

Awesome selection for everyone! From DVDs to games on every system, Video Palace is my main stop for all of my gaming needs. Sold my Xbox One a few months ago and didnt have the power brick, Greg was more than willing to use one of his to test my system so he could make an offer. Looking for that game you played as a kid? They have it! Want a recently released game but dont want to pay full price? Odds are they have a used copy in perfect condition.Video Palace is one of those businesses that even if its your first visit, you always feel welcome and you know you are receiving a fair price.

Ja
Review №53

Great selection and fair prices. I highly recommend checking it out, he has some really rare stuff!

Sa
Review №54

When I was dating my ex at the time, we use to go here like crazy.... he knew them for years. They have a decent amount of stuff, though I will say, the service is off par with places like 2nd and Charles, where at least their customer service is great. The two older ladies are really rude for some reason; every time I would come there or even with my ex they would say things like oh well times are different young people arent competent of the jobs that we had when we were your age back then, and would just be crabby all the time.Like,we dont need to hear that,why the hell should they care we were shopping there and giving them our hard earned money! When I came there on my birthday one day Diane, for some reason, was being extremely cocky; Greg is ok and another thing is, when youre looking or had just come in there is no customer urgency; youd think they would being a family business.. I dont know, I avoid them at all costs now and take my money elsewhere . ..

sc
Review №55

Love this place!!! best deals on PS4 games!!! immediate service!!!

Ad
Review №56

I used to rent NES games from the old man (George) when we were kids when he owned Coin video on the westside of town it was a small operation but he was really cool guy. Greg is the son and owner of video palace and since he expanded the store I noticed the prices go up on all the merchandise. Kind of standoffish and grumpy dude. Check eBay before you go in here.

sa
Review №57

They are very helpful when we shop there

mi
Review №58

I love there used games so many memories when I look at there collection

Jo
Review №59

Got swindled. I purchased a Sony psp game and memory card. Got back to the hotel and within 10 minutes the screen had lines all through it. The store states a 30 day refund policy. I took the unit back the next day and showed the lady the lines all through it and she said she couldn’t do anything. Offered me store credit which is silly because I travel for work and live I Pennsylvania. So now I’m stuck with a broken psp unit and out $90. Would not recommend to anyone. Terrible experience.

An
Review №60

Always love to go here and see the huge variety of games for all systems. They also have dvds and collectables

M_
Review №61

Best store in the state. They have a great inventory, friendly people work there and the prices are affordable

Ko
Review №62

Great place for older games and collectables

Fr
Review №63

Always great prices and a very friendly staff.

Ry
Review №64

Lowball offers when selling things and rude employees. Unfortunately, theyre the only place I know of locally where you can find old games and video games consoles. On a positive note, huge selection of game and DVD movies. If youre looking for retro stuff, theres not many other places to go.

Ro
Review №65

A great store with a lot of options for everything the staff are very friendly and very helpful I recommend this store to everyone

Rh
Review №66

Great products and service at a great price

Ka
Review №67

Ive been going here since the 360 was released and I have loved video Palace and its staff like family because they treat everyone like family.

Ga
Review №68

I go there a lot and they have a huge selection of games from Atari games to Xbox one games. The prices are good too. I recommend this store over GameStop

bo
Review №69

Good place to go if you looking for a good prices on video games

Sa
Review №70

Vintage games..good prices

Jo
Review №71

Very rude. I walked in with a cookie in my hand and the man working started yelling at me. I asked if he was serious to which he responded with get the f**k out so I put the cookie down on the counter and walked out. He then ran out after me and threw the cookie at my car. I couldnt believe it. I didnt know whether to call the cops or not but I decided to just keep driving. I couldnt believe what had just happened.

Os
Review №72

The best place to buy game without scratches on them I only trade there and I love buying from them they have the best customer service ever

To
Review №73

Best overall place to go for selling and buying video games in the region.

Mi
Review №74

This is a great store. Very good prices for used games and systems.

Ma
Review №75

Owner is very nice and helpful! Great selection of inventory!

Ja
Review №76

Have gone here since I was five or six, I am currently twenty . Still the same nice people working.

Lu
Review №77

Best prices awesome people and good service

Ry
Review №78

Awsome store for used and retro games. As a NES collector of over 400 titles I can say the prices are more expensive then disc replay and online but they usually have titles that disc replay does not have. I would price check their retro games before purchasing because you can most likely get it cheaper on amazon or ebay. Sometimes you will catch them slipping on their prices, for instance i bought a NES game for $25, when its going for well over $45. But for the most part their prices are marked up more then the item is worth. If you dont mind paying the extra cash and supporting your mom and pop shop then this place is great. Also stay away from Video Palace when the old lady is working, shes a very crabby person and is definately not a people person.

He
Review №79

Support local! Great place, way better than GameStop.

Mi
Review №80

Went there a few weeks ago for the first time and immediately found something I liked . Fantastic customer service and great inventory.

Br
Review №81

Huge selection of classics including many not normally seen at video game stores, like Odyssey 2 and Colecovision. Large quantities of classic games, Not just two or three.

Pu
Review №82

Very friendly staff with a great selection of games systems and comics

Jo
Review №83

Horrible place for games. DO NOT go here. They sold me a non working genesis system that they guaranteed to work, broken power cord, tried to return two days later and told me I was lying, that I broke it. This is no way to keep customers. Ive also bought several nintendo games here that didnt work. This genesis was a birthday gift to a 5 year old and now he is heartbroken. Thanks video palace...you lost my business. Game store in michigan city is the place to go...way more games, better prices, and much much better experience. 1 star is too high of a rating for this smelly dump of a store.

Ju
Review №84

Okay they have a good selection of games some are a very fair price compared to the stuff on eBay/amazon. They also have a lot of old consoles, but dont expect a variety of colors they usually have the base models of consols and they do have the newer versions of the consoles but the base color. What I mean to say is they do not offer very many colors of consoles if youre looking for a watermelon n64. One problem is their games arent guaranteed to work. So one time I got a game for my brother and I looked at it and the disc had scratches and he said oh Ill clean that up. And then I was like you sure this game will work and he said if it doesnt you have seven days to return it I came back the next day because it did not work and instead his mother was there and I was like do you have another copy and she said no and accused me of scratching the disc and I told her, her son sold it to me like that cleaned it and the scratches were still on there. Then she tried telling me that her son would never sell something in that condition well too bad you are wrong lady he did. She didnt give me money back but instead buff the disc again and it did not work.

Ma
Review №85

Good priced movies, games and collectibles

Gr
Review №86

Elitist employees who will not only fake knowledge about vintage toys, theyll keep it up after you prove them wrong.

Er
Review №87

This place rocks

Bo
Review №88

Great place to shop for old movie and game

Da
Review №89

Been going here for a while now. One of my favorite places to waste time and money lol.

Ke
Review №90

Good prices, fair when selling and buying, nice selection.

Sh
Review №91

Been coming here for years.The owners are friendly and always ready to answer any questions.

Da
Review №92

Great selection good prices

Br
Review №93

Great store with extremely reasonable prices!

La
Review №94

Great little business

Ro
Review №95

Not a first choice but my last option if needed.the owner is greedy and very tricky.

Ri
Review №96

Heh...cn take it or leave it?

In
Review №97

Grest store it has a little bit of everything

Ja
Review №98

Great quality, amazing people, good prices

Is
Review №99

Pretty great customer service

Jo
Review №100

Great place to sell games

Information
56 Photos
100 Comments
4.3 Rating
  • Address:1811 E 37th Ave, Hobart, IN 46342, United States
  • Site:https://videopalacehobart.com/
  • Phone:+1 219-942-4500
Categories
  • Collectibles store
  • Coin dealer
  • Video game store
  • Jewelry store
  • Toy store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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