I cant say enough about our recent experience with gamestop here in Hobbs! Mandy quickly resolved our issues we were having with my sons PS4! She and her staff are very professional and knowledgeable! Her staff member (I believe his name is Lorenzo) was very helpful, and took the time to explain some things to my son that he did not understand! Ive not been a fan of this store in the past and often times traveled to Lubbock but after our recent experience (hopefully it stays this way) we will definitely go back for our future purchases!
Mandy Tollefson in this location was incredible! I had an unfortunate situation in Houston where my game console was broken and when I took it to this location and she rectified the situation! We really appreciate her attentiveness and dedication to providing the best service possible. Thank you! Game Stop has our business for life!
Had a great experience here, Had some issues with a console and Mandy came in on her day off to take care of the situation!
First of all I want to thank Mandy tollefson for helping us with my sons play station situationWe had our sons PlayStation cleaned at a store in Humble Texas where the lady just destroyed it Where in the first place they didnt supposed to do this type of work we got lucky that our home didnt catched on fireGameStop store in Hobbs NM took great care of us great customer service as well
My mOm wont let me buy GTA v cuz its a bad game😭
The guy working was super attentive and helpful
LoveGoing there Always feel welcome Employee There are nice.And respectful
The manager is up to date on games and she knows her stuff.
The guy working behind the counter was helpful and had lots of knowledge about Pokemon ☺️
No doubt in my mind. This specific GameStop is my favorite one. I have lived in Colorado for a while and visited a gamestop frequently even still. These guys in Hobbs know my name and are the best to talk to. Very considerate people hardly every let me down. If you dont get these nice experiences its ironically because the way you treat them.
Great store,pleasant & knowledgeable staff, lots of instock games & accessories @ great prices! Sorry No cash! Card only Sorry!
Love going here best service and cleanest store in Hobbs
A great place to buy games
Great customer service!!!
Usually have what Im looking for and staff is very friendly. The store could be better organized and would definitely recommend additional staffing on special game releases. Store can get really busy with long lines on these occasions. Loving my PSVR Borderlands 2 bundle, awesome price!
I found the game that i was looking for and the staff gave me reliable info rrgarding the game
Great place to get what you need and I go here very often.
Great game store man they got pretty much anything u need
It is a gamestop, good deals buying games. Kinda slow at check out. 15 minute to buy a console is too long. Store needs a kiosks. But over all good little store.
No selection for older consoles.
I love everyone there and they are awesome. Make me feel like I belong and like family!!
Friendly staff and very helpful. They also have most of the games that you would look for at a good price.
Its a nice place ( and pretty much the only place) to go find a large selection of games, merch, collectables and etc.
Excellent service staff is always very helpful and knowledgeable
Always willing to help you find what your looking for and have some type.of experience with gaming consoles
I love the variety of games but I would like another Gamestop. This new Gamestop idea of mine involves a store where 3/4ths of the store would sell games and the other 1/4 has tables and chairs set up where people can play card games. This idea came to me because my town had a store that sold cards and War Machine stuff but unfortunately closed, then Hastings did the same thing but then it closed. Now, we have a church that a freind of my dad goes to thwt does Card games every Friday and so I went into my local Gamestop and saw Pokemon and Magic The Gathering and Yu Gi Oh and thought about a store in which there was a section for game night/day
Amazing service. always very friendly and helpful with what ever questions I have.
Im never preordering a game from here again. I pre-order a game yesterday and when I went to get it, they didnt have it in the system. I had to go back home and get the receipt. What if I didnt have the receipt? Then Im robbed. So unprofessional.
Great service and staff best place 4 games & controllers and there prices are very decent mostly like final fantasy XIV
Really good place to go to for games and devices!
Great service the one whom helped us was named mark very friendly and noligable of the store and it’s contents can’t wait to return with my family .
This is the best place to buy games and have the games that have recently came out before I knew about.
Where I get my games and gaming gear reliable nothing about gamestops is bad it has all gaming things you need
Everyone that works there is absolutely awesome! Great knowledge and very accommodating!
Always live GameStop! People are usually helpful!
Lots of games... I found what I was looking for immediately at the front desk. Great place!
Awesome staff. Excellent customer service.
Not greeted when we walked in, no one asked us for assistance, and when we were ready to check out I literally waited for 2 minutes with no eye contact nor did the red headed guy even glance to tell me he would be with me while he chatted away with another guy at the front desk. Must I add, poor selection.
Love this store and everyone who works there, they are amazing and just awesome to chat with!
Need to offer more money for new and expensive games
Good place to buy used games and stuff.
Dont bother trading here youll make more off of Facebook
Very helpful prices and deals posted throughout store in a easy to understand manner.
Very nice and helpful people its small town so I cant really blame them for corprate issues like midnight releases but they at least do them for really important games
Very nice and helpful staff.
Got everything to game w n great people working them
I get amazing deals on games and Pop Vinyls. I am a Member.
Good knowledgeable staff, always busy, sometimes it affects there supply, I often need to order what Im looking for
Love it best help ever
Cool place, fun to visit, and its sweet going to midnight releases.
Its a good place to buy games but i reccomend to not sell your games here they only give you like 10 cents to $1 for every game you sell
Very friendly staff super helpful
Best place to get a game, great service, great variety, and discounts.
Great place.
Its okay for a gamestop. Only complaint is that some games they wont do midnight release for if they dont have enough preorders Im sure it probably corporate standard but come on we live in a town with 40,000 people.. standards shouldnt be matched with like el paso or lubbock. Not going to lie they have lost a couple preorders from me do to this. Walmart is right next door open 24/7 and releases at midnight.
Love going there love them
Go have great fun ... Very good place
15 minutes to close and they become a holes.. They obviously need guidance in customer service. Over all the store is the same as all other gamestops. O ly difference being poor service.
Great customer service and friendly people
Love this store the employees are great and so helpful
Today is 10/15/17 at 12:23pm and the store is close not open and there is no sign on the door stating it was going to be closed. Its very disappointing and I will be contacting the corporate office. Very unprofessional.
Helpful people good service
Always great service.
Good place good prices
Very helpful employees
Great & Friendly Staff
Hated it workers were rude Ill order my games online from now on I WILLNOT be talked to like that when they did that to us not only did we leave 3 others left not getting anything BAD BAD BAD BAD!!!!!!!!
The people are super helpful
Appreciate yall guys work
Kyle was amazing help!
I love the deals
It sucks its a RIP off ☠☠
Great customer service !
Friendly and helpful love this place
No one answers phone calls
Great for your gaming needs
Its ok only place in town to get games now.
Love gamestop
Always helpful staff
Friendly,fast efficient
Rude to guests... And lies to them just to make sales.
Attention to customer and friendliness
Love place of entertainment
Its was good
Great service
Husband loves this place
Awesome Service
Fun from wall to wall.
Good for gamers
Always helpful
Great service
Awesome people
Good personal
Friendly and helpful
Nice store
Dylan games for the kids
Cool place
Employees were roasting me
Games
Poor service .