Super helpful, quick, and really nice cedar....I love Burton.

Thanks so much for helping me out to get my last box of Concealoq deck fasteners to finish my deck. You went out of your way for my convenience.

Armando and Jake are always super easy to work with inside and know what they’re doing, Fabian is always quick to greet you in the yard and make sure you get everything you need. All around great team at this location

Helpful workers, good products!

Called today about sourcing a glulam beam to repair a carport. Sat on hold forever cause the first guy who picked up the phone had no idea what I was talking about. When someone else finally picked up I was told very cortly we dont have that here and we dont have any idea where you could source it. Funny, cause a friend of mine bought a glulam beam from them two years ago in the exact same dimensions, and their website has product manuals for glulam beams.Terrible service. Im not sure how they can even call themselves a lumber yard if they claim to not carry basic products.Oh well! If they dont want my money, Im happy to take it elsewhere

Just had the best experience with Burton Lumber ! All of the guys at the counter are super patient and helpful. They helped us pick out windows, doors and exterior siding. Just a super group of guys and great customer service! The guys in the yard are great as well, and stayed late to help us load lumber in the truck. I am never disappointed going to Burton Lumber !

I think this was the best experience I’ve ever had working with a bunch of men. I went in to get decking for a deck a friend and I are building. Armando took my lackluster drawing and figured the dimensions for me. The product was ordered and arrived before he said it would. When I went to pick it up the guys were wonderful. They loaded it for me and strapped it down extra tight to make sure it wouldn’t move. They even lended me tie downs. Thanks for the help guys!

WORST customer service. 2 different customer service reps treated me like I didn’t know what I was talking about and rushed me into a final order. I will not be using Burton lumber in Holiday again.

Ive had multiple experiences with this shop now. We were able to successfully order a door the first time I worked with them, but the man I spoke with did not seem to understand what I was asking for or make an attempt to listen. After a couple days of struggling we finally figured it out and the door came in quickly.The next experience was yesterday and I spoke to the same man at the desk, who did not seem to listen to me or understand what I was asking for. My husband and I left just blown away by the incompetence and incredibly frustrating experience. Today I called the door shop hoping to have a better experience and talked to a different man, who also did not listen to my needs and continually spoke over me.I will never attempt to work with Burton Lumber again.

I went in there this morning 4/28/20 and asked if they could help match some base board, the guy at the counter said yeah go outside and look... I said where I have never been here before... he just pointed where I needed to go. So I said something on my way out the door and it looked to be a manager that stopped me and said “were trying to social distance” okay so you can’t help me from 6feet away?? No... these guys are rude and I will never do business with them again. The guy out in the yard had more customer service than the guys in customer service. Shame on your management team.

If youre in need of lumber and want to spend your money at a company where employees are taking their own safety and the safety of customers seriously during the current pandemic, *DO NOT* go to Burton Lumber in Holladay. NONE of their employees were wearing masks.They also seemed to be bothered that I was wearing a mask, but it could just be that they have terrible customer service in general. At least they had the lumber I was looking for.

The guys at the Holladay store have always been very helpful and have my orders ready when promised. They go out of their way to make sure I get the help I need and get the samples I ask about. I would highly recommend them.

The Holladay Burton Lumber location is a very convenient location. The help at the desk is very knowledgeable about the products they carry and yard crew is amazing at loading a safe load onto your vehicle.

Always amazing service and a great team.

Always a pleasure to work with Burton Lumber

I bought an 8 foot beam and was told it would arrive from their distributor the next day. I drive out to pick it up the expected delivery date. They said they couldnt fit it in the truck so they left it off it. No phone call. Then, with that same beam my project changed requiring a larger and longer beam. I call them asking if I can return the old beam and buy a new one. They said yes. I buy the new beam, pick it up and then they refuse to return the 8 foot beam. I am going to be looking elsewhere for my future needs.

Its a small store but if they dont have it there theyll being it in and the sales people are ALWAYS good to work with

Great place for the handyman