Service was quick. Super clean bedroom and great self service coffee. It was raining so no car wash. Prices good for oil changes compare to other quick chains.

The place is clean customer service is good the only thing I truly dislike is their timing my appointment was 7:30am I didnt leave until maybe around 9ish and they were not busy at all. Everything else is okay just need to work on their time management

Ive been a Honda owner for over 16 years and the customer service at the service center is poor and borderline criminal. Service representative, Jean Cillen, is unprofessional, untruthful, lacks professionalism and is a poor representation for Hondas standards of quality. Jean lied to me on more than one occasion and told me he would order parts for my vehicle. He would always say he would call me back later in the week so we could schedule the repair but failed to do so on two subsequent occasions. On the second time I called and asked to be changed to a different service representative but I was forwarded again to Jean. He instructed me to bring my car in first thing Saturday morning. I brought my car at 8am as he instructed. At 10:00a my car was still in the parking lot untouched--Jean wanted me to come first thing so I could wait for 2 hours on a 3rd trip to the dealership for a simple warranty repair. This dealership will sell you a very good warranty and then hire people like Jean to prevent you from getting timely warranty repairs in what appears to be a scam. I have reported this to the Honda corporate offices. Enter this service department at your own risk.

My experience at automation Hollywood Honda was a blessing. I worked with the best people one could ask for during the car buying experience. My sales person Raphael went above & beyond to ensure I was happy. The manager Randy was professional friendly & answered all my questions. Amy my finance manager was outstanding! She was quick, smart, & got me the very best deal!

My last time going in for service, they supposedly fixed my valve cover, gasket, not the case, ever since then my car been leaking oil, their job, which is unfortunate, is to upsell you on things you don’t need, Kevin, 1 of the service advisers (for example) sold me an expensive water pump that I didn’t need but when you have a real problem they don’t pay you any attention then upon going back to fix the problem, I dealt with Patrick the service advisor, he looked me in my face and lied to me about entering a claim through my autonation warranty. I called the claim department and no claim was entered These people are something else, SMH now I’m left with a leaker. I Smell oil every time I drive my car THANKS GUYS!!

Outstanding customer service from those Team members, especially Carlos Castro, great asset Remember to be kind and respectful to all and youll get the same in return

Show up for my Appt time and they want me to sit and wait for my advisor to get back from lunch. Never seen such stupidity.

Best Service and Amazing Sevice Manager Neil C. and Fernando C. If you have a Honda definitely bring it here to get Service. Ive been a customer since 2019.

I bought a car at this location two days ago. My salesman was Jason Lawford (referred by Roderick Williams who is also very nice!) Jason was very patient, professional, & attentive throughout the entire process. I hardly ever leave reviews but people like Jason deserve to be recognized for their hard work & professionalism. I am very satisfied & happy with my new car.

Don’t except friendliness or nice customer service on the phone from the parts department… wow

Terry helped me out, he was awesome, give this man a raise!

Im so happy they dont come off as snake oil salesman. They were patient and didnt look or feel like a bunch of vultures. Excellent.

Joe is awesome and the whole experience at AutoNations Service Center in Hollywood has been great. Fast, experienced and skilled, kind. Excellent service and team. Always leave my car running as new. Thank you!

Always very detailed and Highly Personalized Service Rep. 5Stars

Bought a used car from them and took it to service after owning it for a week. Service claimed they fixed it. Two weeks later same issue. Again they took it and said it was repaired. One month later, same issue. This time they told me to go to Car manufacture dealership, no more support from them. Cost me $700.00 to actually get it repaired correctly!

Im visiting the service center with an appointment today as I have since I purchased my Honda. I received a birthday service discount that expires this week and could not schedule service any earlier due to the pandemic and childcare. I asked my service contact if it could be honored considering what is going on and he said no. I asked if I could request the manager and he said it was his day off. Customers can easily go elsewhere for a 20 dollar oil change and I choose to return and pay 60 dollars for the service.

Buy a car, service a car, all good.

Cristian Zuleta was amazing took me less than a day to acquire a new vehicle. Highly do recommend they are very professional and made everything extremely easy!!!

Excellent diagnosed and fixed problem. Covered by warranty. Got 10k service done.

Honda service team is great

We lease a Honda from this AutoNation but when we tried to call for a service appointment the lady on the phone, Courtney, was very rude. She not only made me feel uncomfortable on the phone, it made my family not want to have our planned oil change services done at this location. Its too bad the manager does not understand customer service.

Ms Tameka Long is an exceptional service manager. I came into the Honda Holywood dealership for a replacement battery under warranty. As I was driving the car home, a new electrical problem became apparent. I had to go back to the dealer again.Ms Tameka took care of me this morning when I returned. She did an amazing job overseeing the larger electrical issue with my Honda CRV.Everyone in the Hollywood Honda service center is nice, courteous and professional. Truly. Ms Tameka Long goes the extra miles to make a customer (like me and others that were there today) feel special, important and listened to.THANK YOU, TAMEKA! THANK YOU, HOLLYWOOD HONDA FOR HIRING WONDERFUL PEOPLE.

Got almost everything for my 3 hondas

Some workers are nice some are very rude.

They always are efficient a d professional

I must say Patrick Rodriguez is THE BEST

Martin in the service center was personable and professional.

Ive purchased my last 6 cars from this dealership. The level of service I continue to receive here is the reason I keep coming back. From their sales staff, to the staff in the service dept, its outstanding all around.

Kimberly in the service department was outstanding. She helped me get great punctual service and saved me money. She is a pleasure to work with.

Customer service above and beyond.This place is very accommodating

Great staff, very knowledgeable and courteous!!!!!!

So far the people were nice and helpful especially Patrick Rodriguez in the service department.

Once again My service agent Carlos was exceptional in his manor his way of taking care of me and etc...And I will go as far to say that if I could give him 10 stars I would because he made my experience well worth the wait..

Service centre is horrible. They do not honor appointments made on line, and make you wait three hours for a simple oil change. No respect for customers waiting time!

Great service department. Got me in and out quickly with my schedule appointment. The response I got from the mechanic about fuel efficiency ehhh. This is the second Ridgeline I own and my first one got better mpg. I’ll keep monitoring it. Did a nice job with my install of accessories overall.

Perfect! As always.

Excellent service and the best management Ive ever experienced. Dont buy a Honda unless you buy it from them

Excellent!

I have bought my CRV at Hollywood Honda. I always take my car back there for any service. The service is fast and excellent. The staff is knowledgeable. Kimberly Friedman is great with customers. She acknowledges each and every customer. She greats us with a beautiful smile. Shawn Anderson will take care of our car as it was his own. He will explain in details every recommendation for your car. Frantz Salomon is keeping you inform about the service you are getting. He will reassure you of the staff competency. I will recommend Honda of Hollywood for one of the best place to shop and get any service for your car.

Great service and great customer service 👍🤗!!!

Long but professional service

Tameka, our service advisor was outstanding. She was prefessional, knowledgeable, and very helpful. Honda Autonations Hollywood is well represented by Tameka😍

Spent $500 replacing a part then mysteriously blew a gasket immediately after I picked up the van. It was working flawlessly with regular maintenance. I was logging max 2 miles per roundtrip per weekday. DO NOT take your car here for service. It turns out the preliminary inspection they are supposed to do does not include checking the oil to determine if it needs to be replaced or any of the other fluids necessary for successful operation. Everything was bone dry after 3 separate visits back to back weekends. Service dept is a total SCAM. Gabriel Garcia is a thief.

Luc is a great service advisor. Request him if you can.

I called requesting vehicles, the sales guy sent me an email with availability of cars he had. I go down there and the cars are not on the lot let alone in the state! Wasted my time!

They do good work. You just have to ask for discounts.

For 1 Service but had too many price Different people different price

Long wait to drop off or pick up even with appointment

Excellent Service. Thank you Rocky 💪

Friendly and professional service always

A bit rude one would say

Just another dealership trying to sell services you dont need.

Horrible atend !

Always good service

Great service

Good

Great Place

Excellent treatment of people. Professionals who listen to the needs of their clients.

Excellent everything

Very good service. Especially that of Mr. Carlos. And the place is very welcoming. It is worth visiting and I take a very good image of how well they treated me

Excellent service very good advisor Tony Guevara

Excellent service and attention, especially Mr. Fernando. I was a client of Rick I married in weston but now I prefer autonation

They do excelent service in special Martín

Great service

Marvelous

Biena atencion