I purchased a flower to be delivered for a birthday for a specific day. UPS attempted to deliver two days earlier and left a note to be picked up at the UPS store. When the packaged picked up and opened there was NO flower inside. It was kind of disappointing and embarrassing. Never experienced like this before and Le Jardin Infini unable to understand the inconvenience and the disappointment it caused.First of it should be delivered on the day you picked. Not two days earlier.The box was so light and that kind of error should not be missed.