When I went to drop off my vehicle, on the Monday afternoon before my appointment that I had made 5 days prior because they said it was the earliest I could get it in, I was not greeted with a hello or how can I help you but with a We cant fit anymore in this week. I said I had an appointment and he told me to check back in later in the week. NO! I made an appointment and your turning me down for service because youre busy?! Dont take youre vehicle here just to save some money.
I started going there because I was very unhappy with the place I was using. They do a great job! Old car and this is my second service. I am due for another one next week. Nice people. Money is tight and they tell me what has to be done and what can wait a bit. I am happy with them!
The gentleman are very nice and do great work for a reasonable price!
Got my vehicle fixed here due to them working with my claims company (my car is so new so the fix was under warranty). I got a call the following day saying my car was fixed so I went to pick my vehicle up. My car did not even make it home and the same issue happened, except worse this time. Now my car will barely even start. Clearly the issue was not fixed. Glad I did not have my 18 month old son with me when my car would not run and was smoking due to something that should have been fixed.
When I went here to get my tire changed they were all very cheerful and patient with me they have so many services to offer. Pretty much whatever you need to get done to your vehicle you can get it done there. I do know that I will be back sooner than later. :)
Dont bother setting an appointment. They dont honor the appointments that they set. 🤷♀️ Biggest waist of time ever.
They own Swift towing also and when I talked to the owner about a towing problem he said he didnt care about problems and was not going to do anything about it. If that is the way he runs his towing company he probably runs Swift Motors the same way.
Good price and very friendly
I had a hard time communicating with them. This is mostly on me since I live out of town. It seemed like there was a diagnosis and by the time we were done there was a second diagnosis which raised the price more than I was expecting. However, they were super professional and very polite and nice to work with. We will go back.
Kurt and his staff are reliable and honest, and they care about their customers. They provide full service repairs in their shop, and they also sell used cars that they have inspected and certified for sale. Good guys. I recommend.
Did what I asked them to do
This must be what it feels like to have your pocket picked. They deliberately omitted certain charges when they gave me the quote over the phone knowing full well I wouldnt have agreed to pay 75$ for a headlight bulb to be replaced along with other work they were doing. (Its a 10$ part and requires no tools to replace on my truck, it takes seconds). He made it sound like a courtesy since I was spending several hundred dollars for another repair. Thats on me, I should have asked. I looked at the invoice when it was time to pay. I asked him to justify the 75$ charge for something that takes less than a minute to replace and all he said was you agreed to the quote over the phone. I said I didnt want to pay for that, I even took the bulb out a tried to give it back to him (took 15 seconds to take out)He said again you agreed to the quote over the phone. I asked him if they were willing to sacrifice any future business from me over a disputed 75$, and his coworker standing behind him said yup. This is a typical seedy garage that gives a bad rap to honest mechanics out there. I hope to find one someday. These guys are unethical, try someone else
Great experience and machinics knows what they are doing woukd recommend them to anyone.
We were driving home from Christmas dinner and we suddenly lost the entire front wheel while traveling at 75 an hour. We luckily made it to the shoulder the road safely. While trapped on the side of a very busy highway, Brian showed up before our scheduled wait time. He immediately ensured the safety of my girlfriend and I...AND our little French Bulldog....he saw that we were both really shaken up and he very calmly instructed us to get out of the vehicle on the passengers side to avoid getting struck by oncoming traffic. He assessed the situation, professionally explained what the process of towing our vehicle and then very efficiently and carefully pulled our disabled vehicle onto the back of his truck!With temps below freezing...Brian saw that my girlfriend was inadequately dressed to be in that type of weather and insisted that she and our little puppy go get into his truck where it was warm and safe.He drove us to the service center, engaging us in very polite and genuine friendly conversation. He dropped our vehicle at the service center and ensured that we had reliable transportation back to our home. Brian deserves 5 stars and a huge pat on the back...he went above and beyond just a tow truck service call. THANKS BUDDY!! We will definitely recommend Swift towing to all our friends and family!
Marc was extremely nice, thorough, and efficient. Was cold, and rain/snow mix tonight, but he didn’t complain and had a great attitude. They were earlier than the quoted time which is much appreciated since the first company the insurance sent didn’t show.
I had my vehicle towed here based on a friends recommendation. It is an older gm pick up truck.Turns out it needed an engine. They were able to locate a used engine for me at a very reasonable price. The labor was reasonable as well. The technician was very good and paid close attention to detail. This wasnt just a motor swap, he fixed anything that he found wrong or warn, took time to fix wire harnesses and swapped over my new starter. I am very satisfied with the service I received. Mark in the front office was excellent and completely transparent. Excellent communication. I would highly recommend Swift Motors for any mechanical work.
Repeat customer, always feel like I get great service every time I go. Mark and staff are fair in pricing and honest from my experiences.
If I could give 0 stars I would . I dont recommend this company to anyone. Im currently in a ditch on the side of the highway .. I called at 5:47am and nobody is still here and its currently 7:35 . So Ive been waiting 2 hours and the dispatch and driver called and said they couldnt find me ??? I give them an exact location and they cant find me . Doesnt make sense . So now Im waiting on a different tow company to come get me now
We have had multiple fixes here. Nice, honest service. They are good at telling you what is wrong up front, and charge a decent price to fix it. They are also quick at fixing it.
Ive have a few vehicles and a few drivers. Unfortunately stuff happens. Swift to the rescue every time. One thing I will say is that their prices are reasonable, every driver is different and I think its pretty much up to them how to charge you. So hopefully you get a driver on a slow day in a good mood. Either way I would still call them because they are honest about their arrival times and have never left me stranded.
Rude and unprofessional. Mark is always condescending and rude, plus they every time I get a quote from somewhere else, it’s at least 30% cheaper.
When I called Swift Towing to help get my car out of the ditch during the last snow storm, the owner responded to my call himself and he was SO friendly, and courteous. He was patient with me and made sure my car was towed securely and I felt alot better about my car getting to the repair shop and he made sure I understood what to expect. GREAT CUSTOMER SERVICE!!!
These guys are amazing. I would recommend them to anyone. Prices are always fair and they are always very prompt. Drivers are courteous and professional, and Kurt, the owner is always friendly. He is always willing to go above and beyond. Thanks Swift Towing for all of your help ALWAYS!!
Got a call from them two minutes after I got off the phone with Progressive. They were there in 10 minutes. Fastest response Ive seen with anybodyHad another toll from them today October 8th and they were here far ahead of the scheduled time. Professional and courteous. These guys are great
Great mechanics good coffee.. Good conversations. .fantasic guys to help with your needs...clean bathroom..
Had multiple experiences with Swift and have been satisfied every time. Good work done in a very quick time at a very reasonable price. I definitely feel I can trust these guys.
Called for a tow on a Tuesday afternoon was quoted an hour wait. Received an automated call that my driver will be there in 5 minutes about 10 minutes after the quoted time. Now an hour and 15 minutes in to it, I called the dispatcher and he told me the driver was only five minutes away. 30 minutes later I called back because the driver had still not shown. I was told that he was delayed on his last trip. He would be there in 5 minutes. Then received a phone call from the driver saying he would be there in 10 minutes. So my 1 hour quote turn into a two-hour wait for a toe that was 1.4 miles. possibly the worst quote time completion and dedication Ive ever seen. I understand if youre busy and I need to wait but dont tell me 5 minutes and then take 45. If given the choice of tow company I would never use Swift Towing again, because Swift is the last thing that this tow company is.
My BMW had dropped the driveshaft one afternoon. I made a call to Swift Towing and they will have my car within 20 minutes. You guys were really courteous and took the real concerned about traveling with my car safely. I appreciate Swift and they will continue to get my business.
Hands down the best and honest Mechanic Shop and very reasonable rates. Highly recommend!
I would give them zero stars if I could. The guy arrived here and was rude to begin with. He then tried to hook up our truck from the back and dented the back bumper. He literally asked us (my boss and I) if we could crawl under and take off the dryshaft for him, because he didnt want to get wet. When we asked if he could hook it up from the front he said, it isnt as easy as it looks. When he finally hooked up the truck, he didnt even come into the office. We gave them specific directions to call us to get a credit card when they were done and instead they made our mechanic pay for it... Did I mention that when he was backing up at our mechanics house he hit his garage and blew out our new tire that we just had put on about a week ago!!! We called the office and they wont warranty the tire and they wont credit us back for the awful tow service, even though we have pictures of the damage and camera footage of the idiot hooking up the truck incorrectly!!! I would not recommend them to anyone. STAY AWAY!!!
Staff was in tuned with my needs and did the best they could to take care of me as a customer .
Good honest mechanics. Been going there for years and they have always done me right.
They make it easy to understand whats going on with your vehicle. They also sell some cars at a reasonable price
Don’t ever call them for a tow. Had a tire out and asked to tow my car to affordable tire and they didn’t even tow it to he right place. After calling to get it towed to the right place they took nearly 3 hours to get it there. Worst towing experience ever.
Great place
Cheapest towing service around. They do a good job. Fast and friendly.
Great work, good service, I go there for my downloads from my vehicle device, fast and good group of guys, bunch of comedians lol, conversations is always good there along with there work!!! Highly suggested for vehicle work
They always fix my car right and there all very kind and nice and reasonable.
Owner unbelievably rude and chauvinistic; difficult to work with during a stressful time immediately after an auto accident.His employees appeared to be ashamed to be in the room after he began adding charges to the bill and refused to even talk to my wife.Wish there was a way to leave 0 starsThere are better options out there
They do all the repairs on my 99 Chevy Suburban usually get done fast and for reasonable price
Very knowledgeable, and excellent customer service
I rely on swift for all my towing and mechanical work their friendly and most of all honest and reliable I have used their services for years I trust no one else but swift very fair pricing
Our insurance company called these people to come pick my wife, daughter and myself that were stranded on the side of the road at midnight in a bad area of town. I called to make sure they sent a flat bed for my 4X4 and to make sure they had room in the truck for the 3 of us . The driver informed me he only had room for 1. I told him to keep coming and I would arrange a ride for my wife and daughter.... after waiting for over a hour the insurance company called to see if we had our service yet and they called and talked to the same person I did who said I told him to cancel the call.... needless to say I will never allow my insurance company to call these worthless people and they better never come near me or my family....... I cant believe a person who calls himself a man could leave a woman and child stranded on the side of the road..... absolutely worthless people
Swift Auto was able to get my vehicle in next day. They fixed my truck by the next morning at an extremely reasonable price! I will use them again.
Ben was fantastic! He arrived within 15 minutes and jumped my battery and then followed me to Auto Zone and waited while they tested it. Auto Zone said they couldnt install the battery but Ben was able to do it for me. I wouldnt hesitate to call them again.
Worst costumer service EVER! When I called they told me they were on the way, an hour later I call and told me I was next in line after I was told they were on the way. AGAIN WORST SERVICE EVER!!
Always good and polite people
Not only are they racist. They damaged my car so they brought it to their shop. Had it for months talking about a bad computer, cost me over a thousand and the car was damaged so badly I ended up having to sell it for a loss. Wouldnt recommend to anyone.
I took my car because the engine was on, thay said it was fixed. I paid $100.00 Friday. On Saturday the light came back on, I put the right oil in the car sa5 -30, my engine light is back on again?
I have had multiple vehicles in for various repairs. They take great care & seem to be the most reasonable prices around town.
Horrrrrible service and robbers. My dad took his car in to fix a car plug. Not only did they not fix it they broke the spark plug and tried to charge an additional $800 in order to remove it because it was now stuck and required additional work to remove and replace the spark plug. Since we refused to pay the additional $800 to fix their mistake, they said they were going to hold onto the car until we pay the $35 for the hour that the mechanic looked at the car. Hes the one that broke it! Why are we paying for his mistake? Robbers. Would never recommend! Dont go here.
They do good work
I dont even want to give it one star driver name greg let my car roll off the end of the flat bed cause damage to my bumper radiator an further damage is to be found at the shop..then argued with me an tried to instigate a fight me or anybody i no will ever go through this company again an still no contact from the owner ..
This place is a freaking rip off and a disgrace to auto shops.they charge you for repairs they do not do and even cut your parts to get you back into the garage
By far worst experience with a towing company. Nearly 3 hours and Im still waiting. They are less than a mile away!! Told me it would be under an hour, then Misplaced my request and was rude when I called to ask where they were.
Calling those in an accidents n*ggersHow professional
No priorities. Did not call me to tell me they would be delayed nor did they care.
Driver showed up drunk to pick up customers car.
Bad service ever I called twice they hang up for asking for the shorter time if available
Great service
Fast and friendly
Second to none