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Auto Care Plus Complete Tire and Service Center
1112 Hooksett Rd, Hooksett, NH 03106, United States
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Auto Care Plus Complete Tire and Service Center
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Ni
Review №1

As a woman, I hate trying to find a new mechanic that I feel like I can trust and treats me equally. Which is how I ended up pushing off my inspection for two months until I got a mailer from Auto Care Plus with some discounts (which they let you combine and its a great value!!). They got me in quickly, got everything done on time, were flexible with me when I wanted to do a few more maintenance things, patiently answered all my questions. Michelle is a great educator! I cannot say enough good things about them. Theyre so transparent and sent me a full report of the work done and what they recommend next and why (who does that?!). I cannot recommend them enough and cant wait to keep working with them. Thank you, thank you, thank you!

Si
Review №2

Cannot stress enough how amazing the service was probably my first and only review of any location on google- infinitely kind and helpful, going beyond the call of duty to help out someone who isnt from the area, comprehensive reviews and explanations of the state of the vehicle, provided invaluable documents that I will reference time and time again in servicing the car, good conversation and good people. A one-time customer will forever sing their praises.

Ji
Review №3

Michelle, John and team were so kind, professional and did great work!! I originally went in for a tail light assembly (much cheaper than Audi Dealer Services) and a serious, dangerous issue was found as part of their complimentary inspection (missed down the street by Valvoline state inspection). They found reasonable parts pricing and were very communicative. They provided a loaner, met and or exceeded every commitment they made. Appreciate the Hooksett team. They’ve absolutely earned my business and referrals.

Lu
Review №4

Super easy to make an appointment to get my oil changed. I called to schedule and Michelle answered all my questions politely and professionally. I was impressed with the amount of time and effort of all the things they checked on my car besides the oil change. Once the work was done, Michelle went over what was working great on my car, what I could expect should be fixed during my next maintenance check up. She did not make me feel like a stupid woman when I asked any questions or had any concerns. I will definitely be back and will certainly recommend to my friends. Thanks!

An
Review №5

It was a pleasure to have the techs and management help me with my vehicle. Even though I work for them, Mike, Shawn and Jeff took the time to help me with my starter problem and made me feel secure knowing Id be able to get home. Thanks guys for being there for me!

Ke
Review №6

Michelle, John, and the whole team at Auto Care Plus in Hooksett are all stars. They are some of the most personable and reasonable people I have dealt with. They still specialize in Volvo’s and still have an original mechanic from Gary Rondeau’s. I will only take my Volvo here. In the past few weeks I have needed services done while I wait, and Michelle has been so helpful with fitting me in. I could not be happier with all of my experiences with this shop! If you ever need something done right this is the place you are looking for!

Ka
Review №7

Michelle understood exactly how urgent my situation was and got me in within 24 hours. Thanks to Mike I was on my way in no time I highly recommend this team!

Sa
Review №8

Fixed my car up! Thanks!! Extremely nice and informative team

To
Review №9

We have been frequenting Euro Care Plus for years. They keep my ten year old VW with over 200,000 miles and a three year old Volvo in top-notch condition. They are the best mechanics I have ever come across, we drive from Burlington, VT now just to use their services. They are friendly, knowledgeable, reliable, priced incredibly well, and above all BEYOND honest. I HIGHLY recommend them, and HAVE referred every friend/family member of mine to them.

Da
Review №10

Had a screw in my tire. They took it out and plugged the hole in no time. 15 minutes from start to finish. Highly recommended! Great people, great service.

Ch
Review №11

Michelle and Mike were a tremendous help!When I brought in my 2001 V70 wagon a few weeks ago, to check out why the temperature gauge kept “sticking”, Mike gave a complete rundown on what the problem could be. He sent me on my way with the knowledge of what to do if it got “stuck” again, since it seemed to be a random event and I wasn’t ready to “fix” it.Well it happened again on July 3rd but the Check Engine light came on this time.On Monday, July 5, Michelle got me right in and let me know when a loaner would be available. That was critical since we are a one car family. She is always very attentive to our needs. Thank you so much!The problem was taken care of and it was exactly what Mike had assumed. EXCELLENT work from a dedicated professional!I highly recommend Eurocare Plus!

Da
Review №12

A great experience and a professional, thoughtful team. A punctured tire brought me in, and they took my car in immediately and repaired the tire with a plug. Michelle was gracious and accommodating throughout. I recommend.

St
Review №13

I had a concern about my vehicle and Michelle explained the issue and reassured me. I felt my concern was acknowledged and thorough.

S.
Review №14

Great guys - wonderful service!!In a dont ever let this happen to you adventure, my brother was driving our car and happened to run over a freshly painted yellow road stripe. We didnt realize this until a few miles later when we stopped for gas. When I saw the yellow on the car, I thought uh oh, this doesnt look good. So I went into the gas station to ask the attendant if he knew what worked to get the paint off. He looked at me with a combination of a Im so sorry for you and a seriously? how did you do that? sort of expression and told us there was a sort of goo... something that worked, he also told us that the paint dries very fast and has rubber in it - very reassuring in a think im gonna be sick sort of way. Do you have any? I asked. No he said.We resorted to Plan B(cause theres always a Plan B right?) - calling my trusty, faithful guys at AutoCare Plus in Manchester to see if they could help. They referred me to the Eurocare Plus team in Hooksett. (I already knew about the great work that they do as they detailed my car earlier in the year). Bring it in they said, I think we can help - well see what we can do. Told them I was still in Plymouth but would be there within the hour.Within the hour we arrived at Euro Care Plus and 30 minutes later we were out the door with no paint left on the car whatsoever. Amazing guys, great work! Told my brother we no longer had to go out of our way to add yellow to our car just so it would match the beautiful fall foliage....Dont ever let this happen to you!

Li
Review №15

They are awesome! They really look out for my car and keeping me safe!

Ca
Review №16

They did a valve cover leak fix on my car and a couple other things I switched shops I go to a Audi place now and they said it was replaced with a cheap aftermarket part they have never seen and it’s already leaking again a year later. Be cautious

Ho
Review №17

The service was great and Michelle was personable and excellent about keeping me informed as my car was being worked on. Everyone was pleasant and professional. I will reccomend Eurocare to others.

Sa
Review №18

Super nice and very informative! And they’re not gonna bs you

Th
Review №19

They do good work. Careful and ethical. My Volvo s80 was making noises when I drove over bumps. They diagnosed it, provided photos and a report of the worn suspension parts, and did a quick job repairing it. Car runs great now.

sc
Review №20

Everyone here is extremely friendly. They really care about taking care of their customers and give the best advice based on the vehicle, condition, etc. I’ve been coming here for about 6 months and never a complaint or issue of any kind. Very good pricing and top notch service. Always on time with appts. and estimates have always been lower than anyone else around. Will continue to come here and refer friends and family as well. Great experience!

Je
Review №21

Everybody was very nice and super knowledgeable. They stayed in contact every step of the way and did a complete thorough check with quotes and pictures to back it up. They made sure to get to the bottom of the issue. I always have piece of mind bringing my car there.

Li
Review №22

I have been going to EuroCare Plus since they established in Hooksett. I cant say enough about this place! All the staff are excellent! They take great care of my 2006 Volvo! Kevin, the store manager, is fabulous! Very knowledgeable, always honest and upfront with assessment of my Volvo. I can count on him to advise me on what repairs are really necessary and what the cost will be. He always works hard to find the best, most cost effective resolutions. Michelle is also helpful and very knowledgeable too. Shawn usually works on my vehicle and does wonderful work for years! I highly recommend this facility for all your vehicle needs!

An
Review №23

I am always nervous going to a new mechanic for the first time, especially with a brand of car I am not familiar with. This staff is so nice and so knowledgeable! They really helped me understand my car more and they were very honest with what was wrong and what needs to be done. I have never felt so comfortable with an auto team like this and I cannot recommend them enough!

Ba
Review №24

Right rear caliper seized.Love this place!! Knowledgeable, honest and friendly. AND they have loaner vehicles!! I dont go anywhere else.

Ca
Review №25

I have both a Volvo and F-150 serviced at this business. I am always pleased. They do quality work and always conduct themselves in a professional manner. They also send customer reward dollars to their customers that can be applied to future work, which is a very nice perk.

Vi
Review №26

My 1999 Lexus RX 300 broke down. I brought it to EuroCare Plus and had a great experience. Everyone was very friendly and helpful. They explained everything that was wrong and came up with a quick, effective solution. Michelle was a pleasure to work with and they have a great referral program as well. I will definitely be returning.

Mi
Review №27

EuroCare Plus in Hooksett, NH is the best place for all your vehicles needs! The staff is friendly, knowledgeable, and always goes the extra mile when it comes to customer service. I highly recommend the Pre-purchase Inspection if you are thinking about buying a used vehicle. I brought a used Volvo in to have it checked and was so happy I did! The inspection uncovered issues that would have been otherwise unnoticed by me...saved me from some serious headaches.

Mi
Review №28

The staff is very knowledgeable and a pleasure to deal with. The customer is always #1 at EuroCare Plus and I recommend giving them a try...even if your vehicle isnt European...they work on everything!!

Li
Review №29

Great experience!! I stopped at Euro Car Care for a state inspection. Michelle Doherty the service writer was awesome to deal with. My car was brought in very quickly and completed within 30 minutes! I would recommend anyone to see Michelle! Very honest shop!

Ja
Review №30

Euro car Care has been servicing my car for a few years. Theyre very honest and upfront for the work that needs to be done as well as options. I never have a problem getting an appointment. Everyone is very friendly and they provide loaner cars when available.

fe
Review №31

They treated me like family! ive never been met with such kindness from auto places before. they fixed my car within the hour, brought me to and from my house, helped me with my kids. so kind! so thankful i looked over to my right when i was driving to work and saw the sign ❤️❤️ definitely going back.

Ch
Review №32

Theres absolutely nowhere else I’d bring my car. Referred my friend here and they were, as always, excellent. Michelle, Mike, EVERYONE. Just good service and good people.

Ja
Review №33

Michelle answered all my questions in a friendly and courteous manner. I felt like she was shooting straight with me and not just trying to hit me with the up charge. Also - they are NAPA certified so the warranty covers work done in New Hampshire at other NAPA certified centers in other states, which left me with peace of mind.Jason

Mi
Review №34

This is my go to place! Honest, fast and great prices on the service. Never feel like they are trying to rip me off...

Wa
Review №35

Awesome Fast work!! As a first time customer. Kevin took my Mini in. Fixed the clutch and did the work for an inspection. Had me back on the road in 2 days.I will be sending all my Volvo friends here now. Thank You Guys

To
Review №36

Kevin, their Service Manager, is the best! They did good work when it was known as Gary Rondeaus Automotive, and they still do good work as Euro Care Plus. Their prices are fair and based on the quality of their work, they are a good value. They do a great job maintaining my 2008 S80 sedan.

Ka
Review №37

Great service. Fair prices. Thorough work.

Be
Review №38

As a woman, I sometimes feel uncomfortable dealing with auto places by myself. Michelle helped me understand the problem - I’d feel comfortable trusting her with my business.

Ho
Review №39

I went in there with broken wheel studs. When I got there I asked Kevin for a price he quoted me $325. They did the work and while in there found out the wheels were egged which was fine I agreed new ones for $300. Well when I received that bill he had jacked it up to $889 he charged me $186 for 8 lug nuts. They really price gouge here STAY Away

Pa
Review №40

Fantastic service and communication. So much better than working with the Volvo dealer. Though they are over an hour drive from our house, it is worth the extra distance to get superb service.

NH
Review №41

Have had several older Volvos. They run really well, with the assistance of the folks at Euro Care Plus. People are shocked when they learn that our current Volvos are 13 and 16 years old. The service is great and extremely prompt. All areas are kept clean and inviting. The Service Advisor, Kevin, is great to work with. He keeps us informed with anything that we need to know about our cars (what needs to be fixed right away and what to keep our eyes on). Wouldnt want to take our cars anywhere else.

El
Review №42

Awesome and fast service. Complimentary loaner cars ..will use them in the future for all my Volvos needs.

Ba
Review №43

Great service. Honest. Very helpful.

P
Review №44

Weve been bringing an older Volvo to Gary Rondeaus for a few years now after getting a referral from some friends who spoke highly of the place. The folks at Garys actually listen to not only my description of the symptoms weve noted in the car, but walk me through the possibilities and the options beforehand to make sure Im comfortable with the plan. They let me make the decision as to what needs to be done based on the analysis. Ive never felt pressured, never felt like they replaced something I didnt need, and Ive felt like I was made to feel like a partner in the effort to get the car back to where I wanted it to be. Ive had Gary more than once let me know that a certain procedure did not need to be done now but would likely need to be done in x number of months. All the mechanics Ive dealt with come across the same way Gary does: competent, friendly, and invested in getting the car back on the road in a way that meets my needs. Garys daughter Melissa runs the office and is a joy to deal with in the phone and in person. As I picked up my car with 281K miles on it tonight after they did some work, I reflected that in comparison with other places, I feel like Im treated like someone they know rather than a number...and that, along with a working car, makes a big difference.

Da
Review №45

Gary and his staff have affectionately become the Volvo Whisperers. They listen to you and to how you want to use your car and then listen to the car to determine what is needed to make sure that it can do it. They are a great group of folks and I always trust them with my Volvo.

bi
Review №46

This is a well-run operation: friendly, knowledgeable staff who do what they promise. I am a pedantic twit and am hard to please, but I like this shop and return in the future.

Di
Review №47

Great service, excellent warranty on parts, highly recommended!

Da
Review №48

I can honestly say Gary Rondeau is one of the best Volvo mechanics there is, definitely the best Ive ever been to. Never again will I get my service done anywhere else. Youd be making a huge mistake getting your Volvo serviced somewhere else. His shop is about 40 minutes from my house but Id go to him even if I lived two hours away.Heres a breakdown of my experience. I really only spoke with Gary himself but he speaks very highly of his staff and I certainly believe him.Anyways, I was having some transmission troubles that I couldnt deal with on my own so a friend of mine recommended I call Gary so I did. I couldnt be happier.I called Gary maybe 15 minutes before his shop closed on the Thursday before memorial day weekend and explained to him my problem and even though he told me he was completely booked until the following Friday he would try his best to get to my car ASAP if I was able to drop it off at his shop. Knowing that hes one of the most knowledgeable Volvo guys around I decided to drop it off even though I expected to get the car back on Friday the earliest. Really I had assumed Id have it back by Monday but Ive heard such good things I decided it was worth the wait.But then to my surprise I got a call from Gary the next day and he said he took a quick look at my car and found that there was a lot of movement in the engine bay and I needed a new upper torque mount. He then said hed have to get the car up on a lift to inspect the transmission itself.So then I went up to his shop on Tuesday (they were closed on Monday due to the holiday) to meet with Gary and grab something I forgot in my car. I casually asked if he thought he would be able to get it up on a lift before Friday and he re-assured me that he would try his best. I was hoping he would be able to but I wasnt expecting it, I didnt want to get my hopes up.But then again, I got a call on Wednesday saying that he got it up on the lift and found that the lower torque mount also needed to be replaced and that he had already replaced both the upper/lower torque mount. He took it for a test drive and said all the problems I described were gone. I went up to his shop later that day and picked up the car and paid (very, very reasonable pricing) and almost a month later the issues are completely gone.The car was returned to me in the same way I left it. I cant remember for sure but I think the seat was even moved back into the position that I left it. Either way, it was very clean and out in-front of the shop when I showed up.I was going to write this review right after I got my car back but I kept putting it off but then I got a call today from Gary where he asked how the car was doing and if I had any questions. Him taking the time himself to call and check up on the car itself made me feel like I really should take a few minutes of my time to write a review that he really does reserve.All in all hes a stand-up guy that runs his business in the way that all business should be run. Its clear that he has a real passion for Volvos too, he isnt just some mechanic. Dont take my word for it, next time you need any work done give him a call. You wont be disappointed!

Ba
Review №49

Can always count on Mike and Michelle, THANK YOU!!

Ch
Review №50

Kerry and Kevin provided excellent service. Both are extremely knowledgeable. Service was completed 15 minutes before the quoted time and an a quote for the work was provided before the work was started. I had my transmission fluid flushed on my 2009 Volvo XC70 T6. It has a Lifetime Transmission that the dealer wont flush. With 162K on it, the transmission was starting to act up. After the flush, its performing like new. Gary Rondeaus is now EuroCarePlus and owned by John. John followed up the next day to make sure everything was performed to my satisfaction. The first time I had ever experienced a follow-up. I will definitely bring our two Volvos to EuroCarePlus for service. They know what theyre doing and provide excellent service.

Ni
Review №51

Kevin and the team here are great!

Th
Review №52

Great workers, honest inspections, the prices are just a bit steep.

Er
Review №53

Great service all around!

Ro
Review №54

Helpful staff, straight forward explanations.

To
Review №55

Always great service

B
Review №56

Top notch, business

Information
59 Photos
56 Comments
4.9 Rating
  • Address:1112 Hooksett Rd, Hooksett, NH 03106, United States
  • Site:http://autocareplus.com/
  • Phone:+1 603-644-7238
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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