Our salesman Cole kept the buying experience so fun! He was a joy to work with and kept us laughing all while being ver knowledgeable! Highly recommend King Acura and ask for Cole

The service department is very efficient and friendly! I had the best experience having my car worked on there, for a new tire and alignment. Thanks to Bill Cowan and Ashley for being so accommodating!

Our sales person Mr. Roy was awesome! He answered all of our questions and was great to work with. I will definitely recommend him to family and friends.

The best car buying experience I have ever had (out of 8). King Acura helped provide me peace of mind with their Certified Pre-Owned information provided. The CarFax, service records, and warranty reviews all helped ease my fears of buying used. I felt no pressure the entire time I corresponded with my salesman or when I was on site to test drive the car. Leonard made my entire experience smooth and low pressure. In the end, I feel that I paid a fair price for a top-notch reliable car and dealer. I drove from Huntsville to Birmingham and would gladly do it again! King Acura has earned my business in the future.

I had a wonderful customer experience at King Acura. The sales associates I worked with (Leonard Roy and John Stanton) exceeded all of my expectations. They took the time to explain the process, purchasing options, and the features of the vehicle. I was treated with great respect and I look forward to doing business with them again in the future.

We are Acura fans. This is our fourth Acura and third from King Acura. John Stanton was exceptional, professional, helpful, and communicated with us every step of the way since we had to order this car. I though a lot of my 2017 MDX but Im really pleased with the new 2022. I highly recommend calling John and taking a look at this new model. It will not disappoint!

Great to find a dealer who had inventory arriving within the period we were looking at to buy a new vehicle.

My repair issue was addressed in a timely manner and with professionalism. Excellent service.

The service on both of our Acuras was outstanding. The accomodations while we waited was incredible! The waiting area and snacks was the best. It only is superceded by our previous visits! Thank you for the super service!

I had an amazing experience with King Acura. I walked in and fell in love with a car which I surely thought was out of my price range. I asked Richard Croy to find me a model that would be more affordable for my budget, and he looked at me and said I would like to make THIS one work for you. it was my dream-car that I thought was out of reach, and he did it, he made it happen. I am ecstatic. Richard really did everything he could to help me, answered my incessant calls and text with a smile. WONDERFUL service. I just hope hes still there when Im ready to buy my next car!

Always treated with kindness and so accommodating! Never had service like this, this is the best dealership around. They know me the minute I walk in and treat me like family. :)

I was trying buy a new vehicle and Tim Provoust the sales manager was helping me,he was extremely rude and unprofessional, seemed like he had better things to do then sell me a car. So I went and bought one at another dealership.

Friendly, fast & accommodating for oil change.

Ive purchased cars in the past but theexperience here was unlike no other. They operate with a true spirit of excellence! My salesman, Richard Croy, was phenomenal! He was very professional and extremely knowledgeable. He was very thorough throughout the entire process from start to finish and made sure I was comfortable with all the bells and whistles on the vehicle and that I had no concerns. I would definitely recommend this establishment and I will be a repeat customer! Thanks again to Mr. Croy and all the staff at King Acura for making my car buying experience seamless, sweatless and victorious!!!👏🏽😁❤

I had stopped to look at new cars but was not planning to buy that day. Cole Nunnelley, in sales, came out and greeted me as I looked at an RDX. He was friendly, low-key (not pushy), and very informative. He showed me a number of cars and let me take one for a drive. I was given a price quote that I considered very fair, then went home to talk to my wife before making a decision. I called Cole from home and told him I was ready to purchase. He, in turn, asked for information and copies of some documents to get the paperwork process started. When I returned to the dealership a few hours later with my wife, Cole had most of the paperwork ready. Brian Richards went over the financial details and had us sign the necessary documents. This was the least stressful car purchase I have made in a long while.

Great Service, Clean Facilities, Friendly hard working people that care about their customers.

Dont buy extended warranties from king acura. The towing is contracted out and if they damage your car during towing as they did with my car king acura will defer responsibility. They damaged my 2019 RLX when the towing company delivered my car to King Acuras lot. The gentleman took pictures of the damage and promised to report it. That was may 31st. To this day the issue has not been resolved. King Acura has been notified and it appears they are waiting me out. Dont buy their extended warranties!! Buyers beware!! I didnt think I needed to take pictures. I took a picture of their driver taking a picture you can see the AAA on his t shirt. This all started when I called ACURA TOWING! My Name is GREGORY GEORGE and I am a long time customer. MS Locke has notified the local dealer managers and I have been referred to and have talked to the central office with no results.

Only took someone to get repairs..nice supply of dream cars.

Great customer service when purchasing g a car.

The service department leaves a lot to be desired. Rachel is unpleasant and curt from the get go. Also, I had an issue with my time updating, I asked them to not just manually change it (I could easily do that), I was assured it was fixed appropriately. After leaving I check my settings and low and behold they just manually changed the time zone to reflect the correct time. Very dismissive when I called to bring it to Bill’s attention. Apparently they’re fine with lying to customers. After my next appointment this week, I’ll be driving much farther out of my way to use the Montgomery dealership’s service center.

Tony and Leonard was very helpful, knowledgeable and personable throughout the purchasing experience.

I absolutely am thrilled by THE MOST friendly, efficient and great service from each person I was in contact with! I would highly recommend King Acura to all my friends & family!!!!!

Went in for my service recall and they finished the job within an hour and a half. They cleaned me cars exterior and inflated the tires. I am very satisfied.

Ive been with King Acura for 11 years and Im so grateful to Jefferson...He is definitely the Man to see to guide your next car buying experience!

Had high hopes of buying an RDX from here. Received a price for a Technology from Leonard. My finances had changed, so I asked for a price on an Advanced. I received a price over 7 thousand more, for a package Acura says cost 4,900. When I asked why, the John (works w/Roy) said we had different incentives on the 1st price. This was not true there were no incentives applied or available at the time. Do not buy from John or Leonard or from King Acura. They are not honest.

Tony my salesman was awesome! Tim in finance was awesome! Jeff the finance manager was awesome! All three of these people made the purchase of my 2021 RDX a great and easy experience. Tony was very patient showing me how to use all of the technology on the car which I greatly appreciate. I drove all the way from Florida to purchase from them and will 100% go there again for my next purchase. Easiest purchasing experience ever!!! 100% recommend.

I luv the hospitality & the kindness of the ppl. They made sure we understood everything going on

Our salesman, Jefferson, was very attentive to the details of our requests and really did do an exceptional job of fulfilling our expectations. I would highly recommend him services. The only questionable issue I had was the last of some of the other staff members NOT wearing mask in the showroom as required for all entering the building.

Attempted to purchase an Acura from John S. Ironed out all the details, confirmed price and transportation and low and behold he sold the car out from under me. Acura is generally a great brand however clearly Reed Lyles didn’t hire ethical sales members. Would not recommend to anyone.

Service department has been and continues to be top notch. They really work to satisfy each person they are servicing

Literally just spent all day trying to buy a Volvo XC90 from these people. They wouldn’t take a check, would not bother to call and verify funds with my bank, and tried pushing financing after I told them I wanted to pay cash. I spent over $200 getting the car inspected, and spent my entire day trying to work out a way to give these people $$ for their car. Now it’s Memorial Day weekend, my bank is closed through Monday and I won’t have time to look around! Sales person was helpful and nice, but they’re not efficient at all and I don’t appreciate them wasting my time.Update:Totally had the best car buying experience at Mercedes-Benz of Birmingham. You were right, Michael taking my business else where was the right response. MBB had no issue with an out of state check and I didn’t feel humiliated.

BEWARE OF THE FLAT $140 DIAGNOSTIC FEE IN THE SERVICE DEPT. I took my car in for an oil change and mentioned that my tire pressure sensor was on. The service manager who helped me (Alysha) came back and said that after airing up the tires, the light remained on and informed me that to diagnose the problem, there would be a $140 fee. I declined. Later that day, I took the car in to my local tire shop for a rotate and balance. I mentioned the problem to them, they diagnosed the cause quite easily, and fixed it for free. King could have diagnosed that problem just as easily as my tire shop did, it wouldnt have taken them even close to $140 worth of labor to do that. I suspect they essentially knew what the problem was without even needing to do any in-depth diagnostic work. So if Id proceeded, I would have paid quite a bit of money to fix what was a very easily diagnose-able and fix-able problem. A one size fits all diagnostic fee like that can end in you significantly overpaying to fix very minor problems like the one w/ my tire pressure sensor.

King Acura always strives to make the car buying experience easy for me. Thanks to Henry King and his team.

Amira at King Acura made my car buying experience a breeze. She was so helpful bringing the car to my house for a test drive, working with me on the price and loan and showing how to used all the features of my new car. She even took the time to setup my phone with the Bluetooth and GPS with my home address when I picked up the car and follow up the next day to make sure I didn’t have any questions or issues. I would recommend buying a car with Amira to anyone!

The whole group at King Acura and especially John S made sure I was happy and satisfied with my purchase! Great friendly service. Definitely recommended this dealership!

Went in for first oil change since vehicle purchase. No appointment, quick check in, friendly staff, out in less than 30 minutes. Couldnt be happier with the total experience.

I purchased our first Acura from King Acura for my wife last week.John Stanton helped me with the sale and was the best car buying experience Ive ever had. John knew everything about the MDX I was buying and could not have asked more from all of their friendly staff i encountered. Definitely will come back. Thank you, John for your help!

We just purchased our a 2nd car in 3 years from King Acura and we couldn’t be happier. Friendly, warm, professional team that make you feel valued and welcomed from the start.

They work fast, got to test drive a TLX and now I find myself driving mine around a lot just to enjoy the ride. Great car 10/10, great ride.

My experience on this dealership has been nothing short of exceptional! Richard Croy(my sales representative) went above and beyond to find the most special car possible and they even extend some special offers so I get the best of the best. I am very much in love of my RDX and of this great dealership.

I came in for an oil change. They had it done in 40 minutes, and that included a complimentary car wash. They are also friendly and professional.

Very easy, dropped my car off, took the shuttle to work and picked my car back up. Easy peasy!

We had a great experience at King Acura! Ken and Rich were amazing. Highly recommend!!

I am generally pleased with King Acura and very pleased with our Acura but will not be buying another Acura. We travel and find that many small town shops are unable to work on Acuras either because the Acura requires special tools that they cannot afford to stock or the repair process is unique and they are not prepared to handle. I also dislike having only one dealer in Birmingham where we live, whereas Atlanta has a number of dealers for sales & purchases. We also found the Birmingham dealer has not educated the staff on handling all calls & we frequently have to call McNally Acura in Atlanta to get help with a problem. In general an excellent car & we can get routine service i Birmingham but any service problem that requires above average expertise, requires us to take the car to another larger town

I can’t say enough nice things about my complete experience buying my 2020 Acura RDX from Amira! Her customer service was outstanding from The moment I stepped onto the lot until the moment I drove off the lot in my new RDX! She was so friendly & professional throughout the entire time from show casing all it’s amazing features to the test drive then the most exciting moment when she handed me the remotes & owners Manuel! I’m so thankful to own my first Acura & for the friendship I made with Amira & how available she has remained even after bringing my new car home! Thank you Amira & King Acura!

This was best experience I have ever had at a car dealership! Tim Provost the manager, Kim Gancayco Pre-owned manager,and my salesman Tony Mickens were phenomenal! I would recommend everyone to buy a car from King Acura! I was out of there in less than 2 hours. If you are looking for the best car experience visit King Acura!

Best car buying experience I’ve had in my life!

Extremely great customer service nice vehicles especially from associate Amira Janhaoui

Amira was fantastic. She was knowledgeable and extremely patient. This was my first Acura and she made my experience memorable.

Love the people at King Acura, especially Judy, because they are all so kind and helpful. I dont mind waiting in the lounge because its nice and quiet but my favorite part is talking to Judy. She remembers you and it feels like Cheers but without the alcohol. I dont take my car anywhere else.

Great customer service

Although I did not have an appointment, I received quick service in addition to an informative report. Called me back as promised and set up appointment for recall part. Loved your comfortable waiting area and snacks. 5 stars for great service!

I was very pleased with the service. They were honest in the recommendations on the options for repair. I thoI had transmission issues which can be a death sentence on an older model car. I was relieved to discover it was not the transmission, but a couple of other things nowhere near the expense of a new transmission. I will certainly recommend these guys.

The customer Service Greeter in the service department has zero customer service skills. She was rude, short with answers that had tons of attitude behind them. After calling Acura (the manufacturer of my car) I found out that the warranty information she provided was wrong. Needless to say that this dealership will not receive one penny of the thousands upon thousands of dollars I will spend on my Acura ILX over the life of the car. It’s a shame really. You’d think someone that rude would at least be correct in the information she shares with customers.

Just purchased our second MDX after owning the first for 10 years and 165,000 miles and this is our 4th Acura auto. Richard Croy was fantastic and great to work with. We are very pleased with Acura cars and will not purchase another brand. Tim Probost was also very helpful and provided outstanding service.

Excellent service. Best car buying experience ever!

John Stanton is the best salesman I have ever had the pleasure of doing business with when purchasing a car. I called on Tuesday and he delivered my Acura MDX to me Wednesday. The absolute easiest and stress free car buying experience in my life. If you are looking to purchase ask for John you won’t regret it. Tim in financing was great as well. Thanks for everything guys I really appreciate it. We will be back for our next purchase.

A very pleasant car buying experience. I was very pleased with salesman and the sales manager. Never any pressure. Negotiated with me on price for a great deal. My daughter and son-in-law recently made a car purchase at another dealer that was the exact opposite experience. High pressure, manipulative tactics, lies....Thank you King Acura for a wonderful experience and a beautiful car!

Brian and the entire team always go above and beyond expectations!!!

King Acura is so far my favorite Acura dealership! They are super courteous and helpful. They serviced my car through my and had me in and out in a very timely manner. Very pleased!

I had a great car buying experience with Tony Mickens at King Acura! Tony was very helpful and great to talk to. I drove away in the exact car I was looking for. I highly recommend King Acura😊.

Everyone was courteous and professional. My service rep took extra time to take a short road test when I thought I heard an unusual sound. We drove around, he also heard the sound, which stopped before we returned to service shop. He also satisfactorily explain why and what the problem was, which was none. My RDX has been drive great. Thanks King Acura.

Excellent service department. In and out with no problems.

My experience with King Acura was amazing! If you are ever in the market for a car ask for Amira! The GM Mr. Lyles is one of the nicest people I’ve ever met. When it’s time for another new car I will be coming back!

They actually took the time to listen to what I was looking for and work with my budget. I did not feel taken advantage of or stereotyped because of my gender.

We recently leased our second Acura from King Acura and thanks to Richard Croy, we were able to eliminate the final 3 months on our agreement and get the car we were looking for. Acuras are GREAT!

The greeter/sign-in person needs an attitude adjustment

Excellent customer service!

We love working with Amira! She provided us with the best car shopping experience, and we will be going back. Quick, helpful, and very nice.

Had a great experience! Amira was very helpful, responsive, and knowledgeable. She wasn’t pushy like your typical car salesperson. We could tell she really cares about her customers and wants them to enjoy their car!

Great service all the time. Nice and clean waiting room. Excellent explanation of work to be done.

My experience at King Acura was nothing short of amazing. My husband and I spent weeks car shopping and the minute I walked into Acura, it felt like home. Richard Croy and Tim Provost made everything so smooth. The care we received was phenomenal! We will never go anywhere else. Customer service and attention to detail were unlike anything Ive ever experienced with buying a car. Thankyou King Acura for an unforgettable experience!

MDX was serviced for a recall. Car was returned promptly and freshly cleaned. All service people and cashier were properly masked.

Parts dept had me in and out in no time. Simple fast easy!

Could not have had a better experience. Got a great deal without feeling pressured. Amira was attentive, thorough, and wonderful to work with. She exceeded my expectations in every way.

Great doing business with Tony and Kim. They were responsive and made the deal happen quickly without the usual runaround that usually accompanies a car deal.

This place is great to buy a car. But I still don’t believe how they hired “Tim” who previously worked for Nissan. He just did 11 hard checks on my credit due to which I have been still facing problems. Who does 11 hard checks to provide a lone. “Tim” one of the bad experiences!

My husband and I drove all the way from Huntsville to visit King Acura and they surpassed our expectations tremendously... we are now forever customers and will make the drive to deal with these awesome professionals ! Tony was our salesman and from the moment he spoke to us until we walked out the door he treated us so kindly and made sure we had everything we wanted in our vehicle. I have never had someone actually care so much and go out of his way to find what we wanted! Kim, the sales manager went above and beyond to make sure we left with our dream car and I mean she earned her pay because she worked magic! Lastly, we met with Tim to sign all of our paperwork and it was hands down the smoothest process I have experienced while buying a car.... his friendly demeanor made us feel like we were talking to an old friend and the paperwork was complete in record time !! Thanks a million from the Burns family !!

My husband and I both have Acuras and as our family was growing we decided it was time to upgrade to a bigger car. I had gone to other dealerships and after spending time with Mr. Richard Croy I knew that purchasing another Acura from King was what I wanted to do. He took the time with me to go over every aspect of the MDX I wanted (and that took time as the car is loaded with features). The customer service at King has always been great and this experience was no different. They did not have the color and model of car I wanted but they made sure they would get it. Because of COVID the car was delayed getting to the dealership on its promised arrival date. Mr. Richard went above and beyond to make sure we were taken care of and called as soon as the car arrived. He and Tim made sure the final touches went seamlessly. My husband was already inquiring about the 2022 SUVs. The cars and dealership never disappoint so looks like were lifetime customers.

King Acura is truly an exceptional dealership. The whole experience was actually pleasant and stress free. I will definitely recommend them to anyone looking for a vehicle!!!

Just picked up my 3rd Acura from Leonard Roy. Car shopping was my least favorite thing to do until we found King Acura and Leonard Roy. I live in Mobile and it is totally worth the drive for the exceptional service and value.

We just looked around for a bit.

Leonard Roy is a true professional. I hope to be able to work wit him again.

Super friendly, easy transaction and they were willing to go the extra mile to ensure I was happy. Specifically, Leonard and Kim were outstanding and I look forward to doing business with them again in the future.

I always enjoy working with John Stanton at King Acura! Everyone there is so friendly and welcoming and I will continue doing business with them!

Bought a car from John Stanton and he was extremely helpful. He made sure the car was perfect when I picked it up. Would recommend anyone looking to contact him.

Go see Leonard. Fantastic experience, will return for sure!

I had the pleasure of working with Tony Mickens, and I could not have been more pleased. He was exceptional to work with and made my overall car buying experience a special day for me. He was kind, patient and fun! I would highly recommend Tony at King Acura for anyone looking to make a purchase. You will not be disappointed!

Customer service was great and we got in and out in a somewhat timely manner. The sale and could ha e been a little more knowledgeable about the vehicle we were purchasing especially since I called 6 hours ahead of time to let him know we were coming and to make sure the vehicle was still there. He was nice and very easy to deal with though.

Great experience. John Stanton is very professional. No hassling and no anxiety created. He portrayed high integrity though out and after the process. Go see him. We are loving the MDX.

Leonard went above and beyond to make sure we had the absolute best experience! I will definitely be back for our next car purchase!

Jefferson Hunt was super professional and knowledgeable, he made the process fast and easy and I felt confident the entire time. I would highly recommend mine from King Acura, and would buy from them again.

We had an awesome experience purchasing a 2020 TLX. Amira, our salesperson was exceptionally helpful. She assisted all of our questions and made sure our transaction was a breeze since we were an out of state customer. Hoping to do more business in the future!

The service group at King has always been incredibly responsive and incredibly helpful. Hearing a service technician or manager say I probably wouldnt spend that money on it yet is refreshing. Ive always enjoyed their professionalism and hospitality.

Excellent transaction. If you going to buy an Acura call Amira she is easy and excellent to deal with.

What a great experience. Mr. John Stanton took the time with me I needed to get comfortable with the car. He was supportive while I drove and test drove some more for an entire week. He answered every question I had and when I was completely stressed out he talked me off the ledge. I love my car and I fall in love with it more and more each day!

This is Acura number four for me and it did not take long for me to get the one that I wanted and close the deal and drive home. Thanks, it was great all around. Thanks to Mr. Hunt for his help.

Great customer service - above and beyond - Thank you!

Great service experience. Staff was very professional and the waiting area was clean and well supplied with snacks while you wait. Received my car back clean and service done right cant ask for more.

Great service and polite staff. Thank you.