Very helpful staff. The front counter reps are very knowledgeable about outdoor power equipment
Bought my mower there back in 2013. Used them for annual service but wont anymore. Put two blades on wrong (spacer in wrong place) did not replace the horribly worn blades and my oil filter came loose after a few hours of mowing. That could have been a real catastrophe. Fortunately I always check the oil etc. Left messages for the owner to do the right thing and maybe cut a discount, never heard back from them. They wont be getting ANY future business from us.
Mower in for clutch and been there 2 months.Cant get them to communicate with me as to progress of repairs.Now when I call it comes up with this number is disconnected or out of service.Extremely frustrated with LAWN CUTTERS.Take your equipment somewhere else and you will have one less headache.
I have found this company short staffed front counter and back repair. The counter rarely answers the phone and if you leave a message it is never returned. I enjoyed my experience buying the mower from them but regret taking it back for servicing.
This place never fails to disappoint. When I first bought my mower it leaked all of its hydraulic oil out in my garage. That was the second day I owned it. I had to pay for the replacement fluid (should have been under warranty). After they repaired it, it was returned to me and was completely oily they didnt even try to clean it off. Since then I have tried to minimize my business with them. However, I have tried to buy mower blades from them a few times. First, they never have them in stock, and I use what is the most or second most common blade size. Last time they ordered the wrong size and I didnt realize it until I got home. While I was there, another gentleman was upset with them because his mower would not start the first week that he bought it from them. Something is clearly lacking at this business, they need new ownership or management. Scag mowers are great and they are lucky to be selling such a strong brand, otherwise they would be out of business. Any future Scag purchases I make will not be from this place.
Close to early got out there at 4:02 they closed at four dont get off work till 3:30 so had to go to lowes so be sure to take off from work or go at lunch cause they seem to have bank hours and they have pretty knowledgeable parts people but you are definitely gonna pay for it they dont mind charging list price
Absolutely horrible place to service your mower, took it for warranty work they give you all kinds of excuses why they cant do the work, finally I got the call to go pick the mower up and half of the work was not done, I left it there, they called me that same day 2 hours later to go pick it up.I will pick it up and ABSOLUTELY NEVER go there again for anything and spread the word on the lawn service community of their incompetency.so sorry to give them 1 star, they take no negative numbers.
Friendly and knowledgeable staff. We purchased our first riding mower with April’s helpful assistance. We couldn’t be happier with our purchase! We highly recommend Lawn Cutters to others!
Good to deal with. Employees nice and knowledgeable. Bought a Scag patriot 61 deck last year from them.
They still have my mower but call with details
Best place for husqvarna equipment which is, by experience, far better than stihl. Field tested for 27 years. Husqvarna has out lasted stihl in my tree business 3 to 1. Also, excellent selection of mowing equipment and other recreational small engine equipment. Great friendly staff as well. Give them a shot for your next small engine purchases for husqvarna, hustler mowers, and more.
This is a great company for repair and purchase. Theyre reasonable on their prices theyre willing to work with you their honest upfront and straightforward their staff is helpful courteous respectful and they always return your phone call or call you with questions concerning your equipment. Their prices are fair. I recommend this place to anybody looking for a good lawn equipment at a fair price with great customer service.
I purchased just last week a Hustler Raptor SD zero turn mower with a 60 mowing deck from this company.Excellent salesman, Answered all my questions and concerns, even let me test drive one. :) Very happy.Purchase it, they delivered it on time.I mowed about 2 to 3 acres with it. First time I have ever used a zero turn or any mower as big as this one. I noticed there was a little more vibration in the mowing deck than I expected. Kind of like a blade out of balance. They picked up the mower and checked it out in their shop. Turns out nothing was wrong. It was just me not being use to running such a big beefy machine. They returned it next day with no charge. Very happy. Excellent service and support.Highly recommend this business for all your future lawn equipment needs.I will probably return to buy a few more smaller bits of equipment like a trimmer etc..
Stopped in to purchase a low end commercial or high end residential zero turn mower for my home. I looked around, sat on, researched and compared every hustler raptor model on the floor. After 45 minutes of shopping, I left the store without a single employee speaking to me. I do not plan on returning to lawn cutters.
They were very helpful and respectful. Love the new mower as does my boy.
Very rude
Can we get someone to answer the phone?
These guys really do go the extra mile.. Every time I have had problems these guys havs solved them..Their prices are reasonable and a very clean show room...
Horrible customer service, they go under the seller profile lcpower1 on Amazon. They said I could return a part, made me ship it to them (which I paid for) and then emailed me to say they refused the package.Do not do business with!
Horrible customer service, they go under the seller profile lcpower1 on Amazon. They said I could return a part, made me ship it to them (which I paid for) and then emailed me to say they refused the package.Do not do business with!
Rude, rude, rude, Im not going to say they are racist, but if youre dark skinned when you walk through the door they dont like to talk or deal with you.
Great service
This business has always gone above and beyond with my new mower.
They help me out on the parts I needed
Nice and friendly employees
I ordered a throttle cable for my string trimmer. picked out listed one for my model. but when it got to me it was wrong. called your customer service and the lady was like yea its common to send wrong parts .if your online listed parts are not the correct parts then you should fix that huge waste of my time!!!!!!!!!!
Very rude people!