I have 0 complaints. Literally had everything done over the phone and in a day. Quickest and the simplest dealership Ive ever delt with. I love my new jeep. Jesse Venable was amazing to work with. Definitely recommend.

Louis and Hunter are the best! No pressure, HONEST answers and arent afraid to work for service AFTER the sale. Holly, Misters Taaffe and and Lively were all great too.

These guys are always helpful to me. They checked out my car and didnt even charge me anything. What great service!

Hunter is a fantastic salesman. He listened to my requests, payed attention to what I was looking for and he got me the JEEP I wanted!

Engine light came on and Riser was able accept the vehicle on Monday and was able to get the car back to me on Tuesday with repairs completed and additional work accomplished. Service writer Kathy kept me informed and handled the warranty repair paper completed with no work on my park. Very happy with experience.

Always a pleasure dealing with the Riser Chrysler, Dodge, Jeep, RAM team ... especially Hunter! Great customer service!

Had a great experience. Lewie was fantastic. Was in and out within a couple of hours. Love my new jeep.

We had a great experience buying our new Jeep Gladiator Mojave. Our sales person Ray Watkins did a fantastic job. He listened to our needs and wasn’t pushy. Ray got us in the perfect vehicle for what we needed. The rest of the sales staff and team at Riser Dodge did an excellent job.

Great people all the way through. First class treatment!!

Service Department was extremely helpful and I was informed of everything being done and the cost. It was a good experience.

Couldnt have had a better experience. Every person I dealt with was friendly and very knowledgeable. I purchased a lower end Ram 1500, you woulda thought I was buying top of line by the way everyone treated me. Thanks to all the Riser employees that helped. My salesman Clay Lot was the best.

They change my oil, rotated my tires and done a 16 point inspection on my vehicle at a reasonable price. They were friendly and courteous. I was in and out in 30 minutes or less.

Out standing service here. Great people. will definitely be doing more business with them in the future.

Ray Watkins is the guy to go to if you need a quality vehicle at a good price. Hes honest and all around a great person to do business with. Im actually writing this review after not getting into a vehicle (Not the salesmans fault) at the payment price point I needed so this is not a LOOK AT ME review where im showing off a new whatever. I just had a good experience with the people there. If you shop here definitely suggest using Ray Watkins.

Jeremy did a great job on getting my van fixed. It took a week to do because of the issue but he was kind and was not rude to me at all. Thank you Jeremy for helping me out. If I have any issues, I will most definitely be back to get it fixed.

David Slate is an honest car salesman which you dont find often. The show room was beautiful and everyine was super friendly.

I came and worked with Cat, Clay, and Brad on behalf of my significant other referring me after she was able to get into a new vehicle not even a week ago. I told them what I thought I wanted and ended up getting a slightly different car that I ended up loving even more. Cat, sat with my daughter and girlfriend the whole time keeping them company which they enjoyed oh so much while Clay and Brad helped me get into a new vehicle. Very down to earth people that was willing to help me in any and every way to get what I wanted. I would recommend this dealership to any and everyone that is in the market for a new vehicle. Thank you guys for making this such an awesome experience!! Your attitudes and generosity will never go unnoticed with me or London we feel like family with Riser Dodge! If I could rate you guys more than 5 Stars I would. You guys ROCK!!!

From the time that we pulled onto the lot, everyone was very helpful, friendly, accommodating, knowledgeable, and not at all pushy. Clay L., Kyle E., Wade P., Jeff L., and their manager all made this one of the most painless and smooth buying/trading processes we’ve experienced. Their service didn’t stop when the papers were signed, even accommodating for an interlock swap and providing a courtesy vehicle while we waited for the swap to take place at a third party shop. I can’t say enough good things; my wife and I are impressed with the service and integrity of the five gentlemen mentioned above. They’ve earned Riser Jeep future repeat customers.-C. Thompson

I had only had my car for 4 months when it died GOING DOWN THE ROAD!! I had it towed to the service department the same day, Monday. The serviceman told me that it would be Friday before they could even look at it. He did, however hook it up in the parking lot to a computer and said that it was the oil. I told him that I had smelled an electrical smell and that I had replaced the battery the Friday before. He told me that he didnt think I smelled electrical that it was the oil . I drove a 2001 car before this, I know an oil smell. Anyway, he said there was a recall on an oil sensor, that I knew nothing about, but that I was over due by 2000+ miles for an oil change. I told him that was impossible. I havent driven it 5000 miles and I had been told the oil had been changed right before I bought it.......it hadnt.Fast forward 2 WEEKS and I am finally told my car is ready. He had done the recall and the oil change. He said that oil must be changed every 3000 miles and at the most 3500 miles. He said there had been no oil in it and that is why it shut down... to save the motor. I told him that the oil life still said 72% and that no warnings or lights had come on. He said he didnt know what to tell me. Whatever I said he answered with, have oil changed at 3000-3500 miles.I went and spoke to the man who sold it too me. I asked him why no lights or warnings had come on. He said that he didnt know, but that I had to change oil every 5000 miles!!!!! I reminded him that he said that it had been done before I bought it, he said he must have been mistaken. I asked him what exactly I was paying for when apparently all the gadgets and lights on the dash were worthless. He looked me in the face and told me to put a quart of OIL IN MY TRUNK, JUST IN CASE AND TO CHECK THE OIL LEVEL DAILY!!!! ARE YOU KIDDING ME!!!!!!!!!!I walked away, got in my car, looked at the new oil change sticker that MR. 3000 miles had put on and the mileage for next change was 5000 miles!!!!It took me 15 years to dive into a car payment and now I do not feel safe driving to far away or in a lane that doesnt have a shoulder. So as I sit here with my new car, new payment, raised insurance, $175 NEW BATTERY, $68 TOWING CHARGE, CLEANING THE GREASE MESS OFF OF THE INSIDE OF MY DOOR..... I can tell you with out a doubt my experience was AWFUL!!! Would not recommend at all!!!!!!!!!!!!!!!!!!!!!!!

Clay and Cat were awesome. They did everything that I asked them to do, very down to earth and polite Clay even bought my lunch for me. Brad was perfect he helped me get a better interest rate, and cheaper insurance. Wouldn’t have it any other way those three gave me the best experience I have ever had at any dealership! Awesome people, cars, and service.

Vehicle repair. Very quick, professional and upfront with all cost/details about my vehicles repair. Highly recommend.

I have never had a better experience buying a vehicle. Catherine and team made it a great experience for me. It was easy and quick. I would advise everyone to shop at Riser.

Tristan was totally great!! He was very prompt in getting my filter and oil ordered and he explained everything as it was happening so I wasn’t frustrated. They did a great job and I’m happy 😊 will definitely be back!!! Thank you all

We worked with Joe (the GM), hunter Bryant and his dad (can’t remember his name) to trade in our vehicles and get new ones. They did not jerk us around and we really felt like they were doing what the could to help us get the most for our trade in and get into our next vehicle at a good price. We really felt like they cared about us as customers and we will definitely be back for service and future purchases.

A huge thank you to Ray, Jesse, Brad, and Brock for working up a great deal on my Jeep! I’m not easily impressed, but I was yesterday! They were all super friendly, helpful, and a joy to work with. I highly recommend them!

David did a great job getting. Me what I wanted. Thank you, David.

Bought two cars here now. Got a good deal on my trade in and got to upgrade to a 2021 Dodge Durango. It is a very nice car! They have been very helpful!

Went there for an oil change. Was greeted by a nice smile from the service department. The lady that helped me was very respectful and informed me that there were some people ahead of me. Took about an hour and over all great service.

Hunter and Lewie Bryant were the best Duo I could have asked for . They took great time to insure each and every questions I had were answered about my New Ram Truck, as well as setting up the electronic devices for me.Also appreciated the Sales manager straight forwardness with my financial questions.This is the 2nd Vehicle I have purchased fromRisner and differently wont be the last ...Regards Tom Taylor

I took my truck in to let them read the computer and order a part for a recall. Two months went by and I had not heard anything. I called to check on the part status. They acted like they had never heard of me and had nothing on file. After taking my information they said they would check on the part and call me back. That was over a month ago. This dealership has absolutely no customer service and did not care at all when I talked to them. Even if they were the cheapest dealership around I would drive three state over rather than purchase a vehicle from them.

This was my first visit to Riser Chrysler Dodge Jeep Ram after recently moving to the area. I was a drive in customer to get my oil changed and tires rotated. Jeremy Long was my service advisor and he was very polite and professional. I was very impressed that I only had to wait about 45 minutes for my service to be completed. The waiting area was very quiet and comfortable and I enjoyed my book while I waited. Mr. Long came and got me when my vehicle was ready. I was very impressed with my overall experience and plan to return to Riser for any future service and repairs.

Very comfortable experience. Love my new truck. They went the extra mile to take care of me. Clay is an awesome salesman.

Great customer serve. I also got a very good deal on a vehicle.

The service was prompt and thorough. I do wish that the dealership would accept appointments for oil change service. It is not good to arrive at the dealership and be told that there is a two hour wait.

Had a good experience. Drove away in a new vehicle. Hunter Bryant is the guy to go to.

Super excited about my new Jeep Wrangler! Hunter was great to work with and took care of everything every step of the way!

I found the sales, parts and service departments to be very attentive and courteous. The physical facilities were clean and comfortable from offices, showroom, restrooms, and waiting area that had really good coffee available.I had a new key fob cut and programmed for my vehicle and all electronic functions do work fine; however, the notches on the new key are a bit further down on the key shaft, so I can’t just stick it in and turn it. I have to stick it in, pull it out a bit, then wiggle it around to find the spot where it will turn the ignition. The service tech said the problem was because it was new, and had to be broken in. I will try it for a short while, but expect I will be returning to get some warranty adjustment/replacement. I expect it to work smoothly for a key costing several hundred dollars!

Sarah was excellent and professional no pressure at all to sell Vehicle,we highly recommend her,she is also very knowledgeable it was a pleasure to interact with herR

Good experience. David Slate worked with me and his managers to get the most for my trade. Jeff Lively was great on the finance. Took the truck to Gulf Shores for our granddaughters wedding 2 days after purchase. Less than a week owning and driving the truck, so I can only say that it rides and runs great so far.

I would give less than 1 star if it were an option. I brought my 2500 in 6 months ago with a transmission issue. Spent over 2000.00 to get parts thrown at it. Right after that, same issue. Then I get told it’s a wiring harness. Spent almost 400.00 on it. Take it back to the shop with same issue, now they say I need a new transmission.....Almost 2500.00 later I pick my truck up on a roll back to take it to another shop to get it fixed. They also did a recall on my 1 year old 3500 big horn on my front end and welded part of my alignment parts together and now I have gone through tires on my passenger side 6 to one on the rest of the truck. I really enjoy my sales experience with Louie and Hunter Bryant but will not ever cast a shadow in their door ever again due to the service dept. Don’t call yourself a professional service provider if all you can do is look at a computer and throw parts at an issue while charging the customer. My attorney has been contacted about my experience with riser dodge. I’ll be buying a 5500 from Toby Breeden in Fort Smith next week. Sorry Riser, your service department made this decision easy for me!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Thank you to all the team members that helped me with my trade-in and new purchase. Everyone was courteous and provided awesome customer service. I specifically want to thank my Sales Consultant Clay Loy. He went ABOVE and BEYOND my expectation in helping me learn various functions of my new Jeep Gladiator. In addition, he helped me get my WIFI service set up and connection to Jeep & UConnect App services.I want to thank Sales Manager Brad McLelland; for his professionalism in finalizing the purchasing process in earning my business. This is an important aspect for customers to know that they are getting a fair deal.I want to highlight Catherine Crigger, Clays colleague. Although she was not directly involved with my purchase; her friendliness helped in my decision making process.I am recommending Riser Chrysler Dodge Jeep Ram Fiat to all my friends and family!

Service department is by far the friendliest and one of the quickest most efficient service departments I’ve had the pleasure of dealing with.. Jeremy was polite and very helpful

I buy a new car approximately every 5 years or 25,000 plus miles. I have always found the experience unpleasant, to say the least.This time I had Clay Loy as my sales person assigned to assist me. I was just starting to look and wasn’t sure if I was quite ready to take the step.He put absolutely no pressure on me. But in talking to him he showed me such a good deal for when I was ready that I ended up driving home a new vehicle. He worked really hard to answer my questions and make me happy. I felt like I got a great deal that I couldn’t let go by. I still feel like I got a great deal and love my new car. He did so much extra work and gave me add ons I didn’t even ask for or think of to make me a very satisfied customer.Even though I didn’t finance the car, Jeff Lively, thefinance guy worked out such a good price on my trade in I felt like I was pretty smart.How often do you leave a dealership happy on your trade in and purchase??? And still feel that way weeks later?They are a great team!

Excellent and timely service. They’ve taken good care of me and my RAM. Recommended.

Awesome! Several stayed late to close our deal as we traveled after work from Little Rock. Great people!!

Man they helped me in so many ways. I was in a bad spot with my other vehicle and they were there treated me just like family!!! Can’t say enough good things about this place. If you don’t buy your new truck or car from here then you messed up!!

I bought a new vehicle in December and I asked about a second set of keys, which I never got. The Jeep had a little over 3,000 miles on it so probably in February had to get the oil changed, so Ive had a couple of frustrations with Riser. Today I went for a tire rotation and found that my vehicle has locks on the tires and I was not given the key or tool to get them off. Had I had a flat I would have been stuck! I was not happy at all. Thanks to Cathy in the parts department, she was fantastic! She told me she thought that I could still be taken care of and they could put different nuts on the vehicle. It took a bit more time but she did take care of me. She is the best person in that place and she and the mechanics are the reason Im giving 4 stars. I had to take one star because the tool they needed was never given to me in the first place.

I could not have asked for better customer service. They told me I was approved and told me my interest rate and what my payments would be, then they asked if I mind sticking around so they could check with a different finance company. They offered us food and drinks while we were there, they also filled up my new car and our other vehicle since we drove 2 hours to get there. When they returned, they told me my payment would be cheaper and the interest rate went down to half of what it was. I been telling everyone about how they took care of me. I will definitely be back next time I need something else.

Performed service as requested - double checked for acurracy- priced was as suggested - serviced completed earlier than expected - thanks to Jeremy- great service !!!!

Great service and such a helpful staff! Overall wonderful buying experience!

Quick service. Very pleasant and helpful staff.

I was very pleased with Hunter Bryant he sold me a keep gladiator rubicon and Jeff the finance guy did a great job too very happy with our deal

Very misleading sales tactics! I would not trust the sales/finance group here.LOL That’s a funny response below. Considering how I was treated by Riser Dodge as a whole when I went there in person to fix the problem. As one might assume, you didn’t do anything to fix the lies that were told to me. I appreciate it sweetheart but after going to Riser in person, a phone call sounds like a big waste of my valuable time. But thx

Great place ......love our new ride

Excellent people! Very considerate for the needs of their customers! Would recommend others!

Great service and Jeremy took great care of me. Definitely coming back!

None of their Technican could solve the problem I had with my Dodge Ram 1500

Would not recommend the service department.. called a couple days ago for a roof rack for my vehicle, talked to Tristan! Gave him my information and what I was looking for he had took that and my number and told me he would use there texting service to let me know what he found out… I still have heard nothing from him, and I tried calling all throughout the day yesterday!

I would like my name on the records -DeeDee Swigert. I was out in an hour, friendly service. Thanks a bunch.

Don’t ever do business with this dealership. They said they repaired my truck that was leaking from the sunroof and a month later it was still leaking. My mileage was 36,017 and they said they would not fix it again under the warranty. They don’t stand by their work. I will never use this dealership again.

I took my truck in to see what was wrong with it back in January and was told the computer was bad. I was charged $1,000 for a computer that cost $300 and consist of 3 screws to replace. Started having problems a couple weeks ago and took it back in because it acted the same way it had before when the computer went out. Turns out it was the rocker arms this time and I was charged $750 this time for parts that equaled $88. Drove the truck 15 minutes and once again having issues with the rocker arms that I just got repaired. I called and talked to the service department about it and was told he would talk to his head mechanic and would call me back. Its been a week and still no call. When you spend that kind of money you expect to have top notch service and a working truck. The customer service department and/or the service department could use a little work.

Very polite and did a good job.

If I could rate this as a 0 it would be so I bought a Brand New 2021 Ram 1500 out of state about two weeks ago and the headlights started to have condensation in them so I took pictures of them and brought the truck into the service department went in and showed the service writer she kept coming up with different excuses I finally said its a new truck I dont think the headlights should have condensation in them in which she finally said she would show the service manager in which he said their is a service bulletin and it would have to get worse for them to replace it well I decided to call other dealerships to see well I called 3 other dealerships and they all said their wasnt a service bulletin and now the dealership Im taking the truck to has already ordered the headlights and will have them tomorrow or Wednesday for sure but is 2 hours away and I will have to waste a Saturday to take the truck in which if they would of done the work originally it would leave me a 5-10 minute drive idk why they couldnt do it maybe because I didnt buy the truck there because the truck has factory warranty

The staff was very professional and the facility was extremely clean; however, I had a 10 am appointment for an oil change and tire rotation but it still took 2 hrs to complete.

I took my truck in to check some Warranty items to be fixed. Instead of telling me they were not covered under warranty they charged me $136 for diagnostic check which wasn’t even done because I asked for a report. I will never take anything to this place again

I have to say John Hemund was a great salesman! After being made to feel like my business did not matter by another salesman John stepped in as I was leaving to go to another dealership to buy a new truck and won my business and my wifes business back! He worked really hard to make sure I was getting the truck I wanted for a price I was willing to pay and made sure I was happy with my purchase!!! I will definitely go back to John when Im ready to buy another new or even used vehicle!!! I would give this dealership a 5 star rating if I had not had the bad experience with the head salesman!!!

Great dealership to work with. Attentive to my needs and really worked with me on the Jeep. Highly recommend if buying a Jeep reach out to Clay!

Very nice people.quality service and work.

Clay made our buying a car over the phone a great experience. He answered every question we had. We called looking for something that was not available at the time but he help us find something even better and help us get it at the price range we needed it. He also came in on his day off to meet us as help us finalize the sale of the vehicle that we had been working on because that was the only day we could make it up from Texarkana. We will most definitely tell anyone we know looking for a new vehicle to give Clay a call. Thank you for helping me buy my very first new vehicle. Tabitha & Joe Cigainero

Best place EVER to buy a car! They made it a pleasant experience, got me the best deal and even delivered my vehicle to me! All around great people and awesome to work wirh.

Clay was awesome and took care of my car needs in a very short amount of time. Ill definitely do business with him again. Joseph Crumbliss

Great dealership with great services and salesmen!

I would like to THANK the salesman, RAYMOND WATKINS, for his help with the purchase of my truck. He was very helpful and knowledgeable. He went the extra mile :) to see that I was taken care of properly and he made me feel like he had my best interest at heart. He is a very sincere person and I plan on keeping him as my salesman when dealing with Riser Dodge on future purchases. He will NOT let you down!! Far best the best experience I have ever had when purchasing a vehicle. Thank you again!!

Well I would give my visit a 5 but for the fact that I was told the cost of the repair would be $260 but when I paid it was $290. I was told the difference was sales tax. I was not happy about but everything else was super. Thanks!

Excellent service. Jeremy Long was exceptional.

Good service, fast and friendly people. Done it cheaper than what was expected!

My oil change went smoothly

Riser and their staff were AMAZING! I can’t thank Holly and Jesse enough for all of their help. They helped me find the perfect car and made the whole process fast and easy! Definitely recommend them!

Our recent experience with Riser Dodge was great! Everyone was friendly and professional. Jesse worked hard to find a truck that the whole family could agree on. (They had to go all the way to Florida to find it!) Brock also worked hard to get us the right financing. I highly recommend them for next vehicle purchase!

Great to work again with Hunter and Lewie Bryant. Dropping my payments and in a new car! Super easy and delivery to my house.

Very friendly and knowledgeable.I think pricing is competitive.

Outstanding customer service by Chris.

We purchased a 2021 Jeep Cherokee from Clay. He was amazing! Friendly and very knowledgeable about Jeep products. He treated us like we were his neighbors. I highly recommend Riser in Hot Springs!

Had a pleasant buying experience with Riser. Salesman Lewie Bryant very knowledgeable on vehicles felt very comfortable.Mr. Lively(Finance Dept) took our buying experience above and beyond.

Everything went accordingly. I would recommend anyone to go there and get a Vehicle of your choice.

Our experience was great. It was the fastest of purchases in all the vehicles I have owned over the years. The staff are friendly and accommodating. Special shout outs to Jesse Venable, Jeff Lively, and the great two sales managers whom I somehow misplaced their names. I will definitely write a review on them once I find the information and they will be five stars as well. We were oriented to all the bells and whistles on our new Wrangler before we left the unit. They put just as much effort into us after the sale as they did before. If you are looking for professionals then go to the guys that we went to at Riser.

Most pleasant car buying experience I’ve ever had.

The auto dealership has explefied superior services on my behalf and I would recommend their dealership to anyone for representing what they sell fine quality automobiles at neogiationable pricesGive them. A change to prove they guarantee what they sell by purchasing one or more of vehicles mentionedMy favourite of. Course is aJeep Renegade

Prompt service. GREAT PROMOTIONAL DISCOUNT!!! Great trade in price for our trade in. Very pleased with the entire process.

No other place I have my Jeep serviced, thank you for paying attention to the details.

The atmosphere was great and they answered my questions thoroughly and the got me a great Interest rate. I would tell others about Riser.

Excellent service, friendly place, comfortable waiting areas, professional staff.

Quick, efficient, and courteous. Went in for an oil service and was expecting to wait because it was busy. Rep opened another bay in order to reduce what would have been a 2-hour wait to less than half an hour. I will be returning for future service.

Had a great purchase experience with Jesse Venable. Would recommend Riser Dodge to everyone!

Nice group of guys.. Seem to really care about their customers.

Ray and Jesse were fantastic! They both went above and beyond to help us find the perfect truck. I highly recommend Ray or Jesse to help you find your next vehicle. Not your typical car sales experience, they were so nice and did what was best for my husband and I.

Left my jeep with them for a week for a reoccurring problem. They still cant find the source or fix the problem.

Jeremy in service is nice but I wouldnt recommend taking my vehicle here for service. They take pride gouging to a whole new level. Oil change, spark plugs and fuel induction somehow costs $620. I dont think so. Spark plugs are $7.99 but they charge $18 for them. For all the same service at Midas, $315 including tax. I was hesitant to take my car here anyway as it had been taken there before for recall work that ended up costing me $400+. They didnt call and ask if they could do the other things they found. They wouldnt release my car unless I paid them for services I didnt agree to. I only took it there this time because I needed a diagnosis and drive a Chrysler.

Clay and the entire dealership was awesome, the best car buying experience ive ever had. No bs no waiting all day for paperwork etc.

Very friendly and professional staff. Jesse made the vehicle shopping fun. Outstanding service from all!