Wow, this store is absolutely amazing. You can spend hours in here. Best place if you need to pick up a quick gift. They also have the best candles. Staff is friendly and helpful.

Be prepared for three things: one, there is a LOT to see and it takes time, whether browsing or looking for something specific. Two, merchandise selection is very good but there are some lines I would love to see included. Not that anyone would stoop to ask me about such a thing, because, number three is that it must be a hiring requirement that staff be rude and condescending and they must be trained on how to ignore customers. I have shopped here for years and sucked up the terrible treatment; dressed in diamonds and designer or in workout clothes; its always the same attitude.

Great variety but very expensive, staff uniformly as unpleasant as they are unhelpful.

Great store for unique gift ideas. You can spend hours browsing the huge selection. They offer free gift wrapping as well. This is my go-to gift spot for the person that has everything.

Super beautiful pieces of jewelry, apparel, and furniture. So much to look at here even just to get inspired. Definitely could spend hours here and find something for everyone 💜

You definitely owe it to yourself to explore this place.Wonderful toys, books, furniture, furnishings, linens, candles, lamps, art, knick knacks and useful items, clothing and so much more.Youll find things that will make you wonder how you did without them.Want a great time finding fun in life?Come here!

The onwer was so nice！

I will never buy another Kuhl product. I bought the women’s Spyware black down-filled jacket and it ripped while I was on a hike just brushing against something. I exchanged it, and it ripped AGAIN! My friend had the exact same jacket and it also ripped. That’s three ripped jackets. Kuhl refused to honor it saying it was not under warranty. They also refused to post my review in the web site about this product. I tried twice. I’m not surprised to read about the terrible service in the store.

I LOVE THIS STORE!!! The main building is the BEST place in all of Houston to go and shop for gifts no matter what the occasion is. This place is located right smack in the middle of River Oaks, so some items are WAY overpriced and ridiculous expensive (just part of the neighborhood) and that is the reason for me removing a star, but there are definitely things that are affordable and make great gifts!

This place is always a cool maze with treasures around the corner. I received a gift card in 2015 and only used it once since then until recently. Some of their baking items are over the top expensive (more than Amazon). This gorgeous Alice in Wonderland plate I had my eye on is $90!Theres a gift for everyone here. Itll take some time to navigate around and the store even has a map print of each department section. Itll take a good 2-4 hours for browsing. Ill be back.

Kuhl-Linscomb is definitely a one of kind store (s)! I love being able to take my time and walk around this beautiful store and ponder what to buy without having sales people bothering me. However, I think with everyone wearings masks it is hard in almost ANY store to tell who is staff versus customer and that makes it hard to ask for help. But if I need help, I just go to the front desk or find a register and ask for it. I think people writing negative reviews about customer service were probably stressed out about what to buy in the first place and KL with all its merchandise doesnt make it easy, in a good way!

Rude, terrible experience! Very unusual for this beautiful store that I have enjoyed shopping with in the past.

Love to shop here when I’m just browsing. I’m usually in there at least an hour or so and enjoy looking in all the buildings!

Its tragic that there isnt an option to leave zero stars considering I have never felt such blatant condescension, disrespect, and sloppy service in my life. Are you wondering where to spend your hard earned money this holiday season during, ya know, a global pandemic? Well turn right around if youre considering supporting this gold plated bigot-factory. Someone should notify the employee who frantically rushed us out the door after paying hundreds of dollars that my dirty Latinidad isnt contagious. Its unfortunate I had to end my day by being racially profiled, but thoughts of getting my money back first thing in the morning, will lull me to sleep, Im sure.

Such a wonderland of beautiful things!

This store is incredible!!! I could shop for hours. Love the unique gifts. And staff has always been helpful. They will gift wrap for you.

Love coming here on weekends to just browse! Very unique things can always be found

Great gifts for everyone! Best higher end candle selection inside the loop. Steer clear of the employees. It drives me batty that I love this store so much, because the jaw-dropping rudeness of the staff is so hard to swallow when I consider the dollars I drop in Kuhl-Lindscomb. 😬🙏 You must simply expect *nothing* with regard to warmth or service from the staff—customers are viewed more as an imposition than a welcome guest or even opportunity to make a sale. It’s just always been this way. That said, it’s a beautiful store and always fun to have a reason to pop in. Enjoy!

I’ve been coming here for years. Beautiful store, but the customer service is abysmal. Honestly, go to one of the MANY other stores in Houston that act like they actually want and appreciate your business. I’m just tired of leaving frustrated and annoyed.

Kind of a dull store. Go in thinking this might be “Kuhl” excuse the bad pun, but it’s not. It’s kind of depressing really, I waited out in the rain instead of staying in the store.

Excellent service, and awesome selection of unique and interesting items. Plus they will gift wrap for you for free! Parking can be a challenge there sometimes, but I haven’t had to wait long for a spot to open. Definitely a Houston icon.

This store is amazing. It is not just one building either, they offer maps for a reason! They have a great (and seemingly limitless) selection, and the products are always displayed beautifully. It is EXPENSIVE, but they choose quality products to carry, and the atmosphere cant be beat! Even if youre not planning to buy anything, it can be great to just walk around and get some home-decor inspiration.

If Houston had a store like Moss in NYC, then this would be it. Anything you buy here will be in good taste. The owners are the doyennes of high style in Houston. From furniture to bedding to dinnerware to antiques this store has it all. They stock several vendors you will find nowhere else. If you want to see where Restoration Hardware got its ideas for its new look, come here. They have the originals Restoration hardware copied. They have selected the best lines of every area in which they have penetration and presented them under 5 closely located roofs. Each building specializes in a different area. They even have baby and childrens items beginning with cribs and age appropriate but well designed furniture. We purchased 2 of our sofas and our dining room tables here. If you like Design Within Reach, you will like Kuhl. I could spend hours here often walking out with items I dont need. but could not resist.

After today, Ill never go back to what USED to be one of my favorites. Ive shopped here for years - for stuff for my son, my house, my husband, myself, my dog even! I had plans of having my baby registry here. Today, my son and husband and I went to enjoy their wide array of kids toys. My son is two, he loves their playroom, and my husband had a rare Sunday off. However, the treatment we received from one particular employee was enough to make my husband and I feel so uncomfortable, we left much earlier than we intended to leave, and without buying any of the items that we had intended to buy. I guess she thought we were just coming to play (which we have done many times without any issue), and decided we were causing problems. The looks, the close monitoring, the staring. All of it. If this was my business, I would absolutely not tolerate having employees behave this way. Embarrassing and rude. we will never go back.

You may as well go and look around and then go home and go online and order what you like, because this store has inventory as archaic as their 7 day return policy. Rude manager and sales people definitely look down on you if you aren’t the right “demographic”.Definitely a place to window shop!

They do not have a website that will do this store justice. It is a multi store campus store with an outstanding collection of curated items by the owners Pam and Dan. You will find the most interesting things here. Take your date or spouse here one day and waste 3-4 hours easily! Largest and best selection of niche fragrances in the city! If you have not been here, GO!

Such a great place to buy a gift for literally anyone! I most often come to get presents for friends kids, but there is something for anyone here. Its a bit pricey but high quality and a diverse selection. Not the most helpful staff in the world but its a fun place to just browse around too...

This place is great if you are looking for gifts (free wrapping!), fun items or just feel like browsing. Their store covers a huge range of categories with unique and thoughtful offerings. They also offer interior design products and services.

Simply disappointing. In store service is usually quite good, but trying to get any help outside of the store is painful. I had 2 attempts to get a quote and information for their bedding material and both times I waited over a week, and in the later case i had to keep calling them back about details. All of this for an item over $3000... I essentially went elsewhere and got an amazing experience (Hastens in West Hollywood which i highly recommend).

Such an incredibly great/cool/beautiful/unique store. Have loved it for years.However, the staff have finally driven me away. Just unhelpful, unmotivated, and unable to offer any level of service that such a store should offer. I will miss trips to KL, but not miss being ignored and made to feel like an inconvenience when asking for help, every single time.

A bit pricey and way way too much posh beauty products! Super heavy on fragrance diffusers, candles etc. But I suppose thats what makes them unique. Nice place to browse and get different gifts but be prepared to pay a premium.

The sprawling complex of buildings covers the gamut of upscale home items. In the main building jewelry, accessories, non-local gourmet teas and coffees, pet toys, childrens toys, art books, fragrances, and bath items. Probably the biggest selection of toiletry items outside the department stores. Separate buildings contain concrete garden decor, handmade quilts, hypoallergenic bedding and sheets, pillows, mattresses, towels, spa items, Italian and French plateware, serving pieces, silver, flatware, glassware, childrens games and decorations, furniture, decorative pillows, home decor, lighting, and kitchen installations. Ive wanted a chaise pool lounge like their Nordic ones, which have a style appropriate for a cruise ship or hotel pool cabana. Expect to pay prices with the luxury brand that they are aiming to present.

Beware of towels, I purchased some from here/special order some time ago. Not long after, they were shredding on the edges. And I treated them carefully.....dried on gentle cycle. They were special all right..extremely expensive and shoddy. Lol

Beautiful and unique goods that are sure to please! Great selection and the perfect place to go for gifts!

Employees are rude to Hispanic customers. Rethink your purchase.

One stop shop for household stuff and cosmetics

By far the worst service I have ever received. I used to own a retail business and trained staff to be kind and have manners. Everyone there acts as if they are doing you a favor. I purchased four gifts there today. Those are the last items I will ever purchase from this store.

Best place to shop for presents. Items are so unique and fun! A bit on the high priced side but love wondering through all the shops to see whats new.

So so so awful the way I was treated trying to purchase a necklace . I can no longer go in to enjoy their store. Be warned, the rude service extends past any decent persons tolerance level for snooty and snobby into the realm of indecent treatment of another human being. Dont bother supporting this business.

This is a Fabulous & unique place to buy men’s specialty items, toiletries, travel gear & one of a kind items not found anywhere else, Asher was a great help, thanks again, 👍🏼👍🏼

Great place with very nice merchandise. Workers are mostly rude and not helpful.

Check out the much more critical reviews on Yelp - I can certainly confirm them.Stay away from the furniture department. You are buying top end stuff and top end prices, but the service is truly appalling. We regret not ordering the same stuff through several of the online options that are available. Would probably have gotten better service at equal or less price. Overall very surprising that this business feels it can operate in this way - they have lost a significant potential repeat business and bad word of mouth in the expat segment. A shame....

While some things are incredibly pricey, this place is truly a wonderland of amazing items. 5 (or is it 6) buildings of amazing, high end things, affordable kitschy gifts, amazing skin care products....its almost impossible to describe.

Missed my favorite make up artist Bobby Wells, best salesman in the store! He could sell every item in the store. He was one of the best employees of K&L. Where did he go???

Lots and lots of interesting things from around the world. Everything looks amazing, everything smells good. If you can afford it, go for it.

Great series of shops. Highly recommend Kuhl-Linscomb for gifts!

A wonderfully eclectic mix of high end gifts, furniture, and household goods, distributed amongst a street of ex-houses. Brilliant.

How did I live for so long without knowing this store was here?!! It is a SUPERSTORE of wonderful gifts for all ages, home decor, party supplies, fabulous seasonal decor, etc.

You have to go to experience it. They have everything. Perfect place for gifts as well as buying for yourself and for your home.

Like the other reviews it is a great place to come for a few hours and spend a lot of money because everything looks great! Place to get unique gifts...

Expensive but tons of cool stuff in here. If you need a quick gift and dont know what to get, this place is a good start. They are sure to have something.

This is the only place of its kind in Houston. If you want Cire Trudon candles or Tilda Swinton inspired perfume this is the only place youll find it. While the goods are insanely expensive I wouldnt call them overpriced, and there are enough options that anyone can find something within their price range. The stock is truly eclectic and the store covers several buildings, I still havent been in all the departments! I love shopping for perfumes, candles, and soaps here. I highly recommend it and dont think youll be disappointed. Chances are youll find a new favorite soap or shampoo while here. A word of warning: they have a reputation for not treating their staff well and it reflects in the service. Expect the people who work there to be friendly but not know the stock. However, youll probably be able to find something great on your own.

This store has everything from furniture to craft to candles to Camping Equipment to anything you can think of, all upscale.

This is a beautiful store with gorgeous products to purchase. Unfortunately the sales staff are absent. They huddle and chat to each other behind their counters. The sales staff NEVER offer assistance! It is shameful.

Very cool place to shop for gifts and find stuff you never knew you needed but now cannot live without.

Oh what to say about kuhl.. there is something for everyone here whether it’s for you or a gift.

If you need a gift for anyone, this is the place to go! They just expanded their main building to include even more gift sections than before. Some of the items can be pricey, but not all of it is - theres a good range of prices for anyone on your list.[Note: I have not ventured to the antiques section as I hear everything is beautiful but seriously expensive]

Worse place to shop if youre black or Hispanic, just dont go here!! Add to your dont shop your list please!! They dont need our money.If it hasnt happened to you yet just wait for it, and thank people like me for making it known.

Best and most diverse gift and accessory shop in the city. Friendly helpful staff will lead you through a myriad of exciting merchandise.

Staff is horrible. Never say hello or thank you. They dont help--they are strictly cashiers. I witnessed one of the rudest encounters in the china department by some tall goon who went outof his way to be unhelpful to an elderly customer. They have a great selection of merchandisebut obviously no training or management that gives a damn about the customers.

Excellent store with lots of variety. Always find gifts here for myself and for others.

Love Kuhl-Linscomb!Best emporium in the city -- bar none.Fabulous variety of goods.Great staff, too.

One of the best places in town to buy gifts. And by far, the worst, most arrogant and unhelpful sales staff. Customer service is the worst in the city.

This is a store to experience and browse. While you may got there with something in mind, you will be overwhelmed by the inventory. Great place to find gifts.

One of the best curated stores on the planet. Impeccable taste.

Love this place, they are like a department store but with more personal services!

Fun place to see a viariety of Scandinavia and household goods and just an amazing collection of fine

Great unique merchandise! Great to explore, helpful and proactive staff

Best place in Houston for one of a kind eclectic gifts.

The sales associate Colby is very helpful!

Tonight was not my first time at Kuhl-Linscomb. Ive been coming here for years to purchase unique gifts for friends, greeting cards, cosmetics and even some amazing decorative pieces for my home... But unfortunately, this will be my last! An extremely rude older saleswoman in the cosmetics department began to follow my friend and I, as we were browsing, and insinuating very loudly to other sales associates that we needed to be watched. I couldnt quite comprehend what was happening, as Ive never been accused of theft before, and certainly didnt expect to be treated this way at a store that I loved as much as Kuhl-Linscomb. That being said, it became so uncomfortable that we walked out and were stopped by a constable who searched our handbags. I understand the constables position, as he had to do what he was asked, but I am both furious and deeply insulted by the actions of the sales associate here. Shame on you, Kuhl-Linscomb. Its time to put your employees through proper training on how to handle situations such as these, as to not wrongly accuse and offend your customers of being shoplifters. This situation was handled poorly and it didnt have to be this way at all.

Nice selection with non existent customer service.

Confused me for a thief and treated me like persona non grata very shameful, unfounded, and personal attacked. I AM NOT BUYING ANY MORE IN THIS STORE THAT DISCRIMINATES FOREIGN PEOPLE ... JUST BECAUSE I DONT LOOK LIKE THEM. What they dont know, if that there are better and less pricy stores in town Kuhl-Linscomb is an embarrassment to oustonmers and to ALL foreign people! SHAME ON YOU FOR NOT RECOGNIZING DESCENCY!!!!!!

Love this store! Gifts for everyone on our list checked off!

This store is my favorite place to shop. Great service and i love their selection of products.

Good finds here. A little crowded with merchandise.

Its the most wonderful place on earth.

Varied retail items for all aesthetics.

The employees seem to work under some bad conditions which infects the way they treat costumers. Sad. Its a store that attracts me with its selections.

The girls that work there suck.

Ive been trying to reach a sales associate for 30 minutes by phone. Ive contacted every department and NO ONE has picked up their department phone to answer a simple inquiry. I find this OFFENSIVE and will take my business elsewhere. Shame on you, KL!

Best store in the city for gifts.

Classy joint with cool stuff.

Great selection and service.

Very cool shopping experience

Nice place, exclusive goods.

Massive store, tons of stuff, somewhat high prices but at least they sell quality goods!

Can get all of your gift shopping done here.

The sales staff is not very nice. I just dont understand it. Prices are sky high. I wont go back.

THE go to place for gifts

Unique gifts

Nice

This place is huge

Too much

Speechless...