Decent hair store, good customer service.
They have a nice selection but you will pay extra for the close to home location .
Good selection just over priced .I rather go else where with better prices . You can get the same items for cheaper.
Rudeness......... they are so rude but Im guessing they know they have good product no complaints on the quality of hair or anything else I have gotten here the service is horrible get better at observing your customers everyone does not steal
I bring my daughter here. She says there is a good selection of hairs and dyes here. We come here alot so it must be good
The only thing I don’t like is that they don’t have the prices on their product. Overall costumer service is great and its very clean in there.
I love the cologne here but they cant keep them in stock. Very disappointing. Then the lady wouldnt let meat least buy the display bottle. I was going to pay full price for it....
Huge selection but not helpful when you have a question
Place is not a place I would recommend. No help from the staff. You can’t try on any wigs but they want you to spend $200 for one and no returns. They weren’t even that nice. Most looked like ragamuffins. Wish I had a better things to say, since it’s the closest place to my house, but I guess I’ll be driving the distance for a better experience.
Other than the racial profiling of every person that walks through the door; the selection of products is large and its a one stop beauty supply shop
If I could give it a zero, I would.Check your receipt before you leave. They ALWAYS over charge more than their posted prices. THIS IS NO MISTAKE.I personally witnessed the cashier over charging a handicapped person. I assumed that the cashier had more items in the bag but it was not. I immediately addressed this because no one deserves to be taken advantage of.I visited the same store 6 month later and to my surprise, they tried me.I refuse to let others be victimize. I will never shop their store again. SHAMEFUL, Horrible, deceptive business practice.
I’ve been coming here for several years, this is my to-go place for my lashes ! They have so many styles and reasonable prices . I tried on several wigs with my sister and a lady was very nice and helped us out.**** Due to COVID-19, you MUST wear a mask and your temperature gets checked prior to entering the store .
They use to have great deals and good sales but after enough people learned about their location, they started jacking up the braid hair prices, pony tails and wigs. They will follow you around the store and make you feel uncomfortable like your stealing. Look if youre trying to save money go to south east area but if you just want some hair, its a convenient location.
Its ok, nothing out of the ordinary, the prices are decent.
They have a great selection in hair products. Prices are good as well
Everything i needed and organized beautifully. Lil asian lady rude but, not enough to ruin my experience here
I do not understand why at this point, an item cannot be returned, I had to return with my purchase, because due to the pandemic nothing can be returned, in other stores yes, at the moment I am not going to visit it.
I can find just about everything I need for my hair here. They also have great prices cosmetics,slippers and variety of beauty needs
Great big beauty supply store daughter loved it., we found everything we needed in one trip. Awesome staff...
Nice customer service
We were looking for a store with a large selection of do-rags in regards to color and designs. They had so many and at great prices! I had ordered one for a birthday gift from Amazon costing almost $20 including shipping and more than a month later still havent received it. We bought a few for far less than the cost of just one from Amazon before shipping! This store had so much inventory including makeup, accessories, wigs, and so much more! I loved it and will definitely be back! They are practicing Covid safety too!
Dont go. Tries to overcharge, and switched out wigs. Purchased human hair wig, and came home with synthetic.
Had just what I needed
This is a place I go to buy my hair and other items
I love this beauty supply.its well-stocked as well as very clean. Everything is easy to find. They will more than likely have almost anything you could possibly need. They have a great selection Ive hair for extensions.
A big selection of everything thing and great prices. People were nice too
Great food Louisiana flavor
They have some really awesome helpful workers
Staff is always helpful and they have a wide variety of products AND huge selection.
Thier prices for my beauty needs are too high, and they are not friendly there.
This store has a large selection of everything and its always in stock.
Not a big selection of hair nor wigs
I havent had any bad experiences here. I didnt give 5 stars because they dont usually go out of their way to help customers and you always have to go searching for someone which can sometimes be annoying, but not a huge deal. Something that also grinds my gears is that unless im dealing with an African American associate, the others arent really knowledgeable about the products. Nevertheless, I go in, get my stuff and go lol.
I like the selection they have but I always feel like the owners dont care for their customers besides what theyll make in revenue. If there was another store in the area with the a similar amount of options, I would make the switch and not look back. They will watch you. Crazy how someone who cant make much watches you as if youd steal. Not everyone steals or has to steal.
Cashier Had A Bitter Attitude... But The Customer Rep.. Was Very Helpful
Dont havevthe wigs I wanted
The prices are ridiculous, I only came to this location because its by my house and I didnt want to drive to my original place but from now on I will make the trip
A very clean and organized beauty supply store!!!
First time going today. African American lady very helpful!! There is a younger and older Chinese lady at the register will sale you anything! You better make sure your product is good! Older Chinese lady very rude. Not a big supply on wigs. I seen a lot of people returning items and complaining Which is not a good sign.
I like this hair store they have a array of hair, makeup and any other beauty products you may be looking for at great prices!!!
Good, This nail shop is very nice and clean
Excellent place in accounts of everything to surprise your girlfriend
They didnt have the exact style/color combo of wig I was looking for, but they had a great selection so I was able to find an alternative to fit my needs. Service staff was very helpful and accommodating.
Do not shop here.I bought a defective wig, and the manager wouldnt even speak to me. He let the sales girl tend to me while he just stood in the background and turned his back.The front of the wig had a defective cut; the bangs were too thin to cover your forehead, and they were cut very unevenly. If I evened them up by cutting them myself, they would have all been too short, and of course, they wouldnt even cover my forehead.The sales girl didnt even acknowledge that the product was defective, and instead tried to deny that there was even a problem and then blamed me for buying the wig. No one wants to bring a bad product back to a store hoping for a refund or exchange only for them to try to argue with you and suggest to you that you are wrong. This is very condescending and extremely unprofessional.Any decent manager or salesperson of a business should agree with a customer who complains (at least outwardly) and offer the customer another product. This is the way a decent company does business- and keeps its customers.I have been going to Foxx Beauty Supply for years, but I will never set foot in there again.The management of this business just wants to take your money and they dont care whether or not you are satisfied with their products.
The man at the front desk name is Mrs.Jay he is so sweet and love to run his business.And is good help if you need help in his store highly recommended beauty supply store and hes not rude like the others.
Most of their stuff is 30% better head their today
Went To This Place For The First Time Because I Was Recommended By A Friend. I Was Looking For Inexpensive Lashes & This Was Absolutely The Place! Soooo Many Beautiful High End Lashes For A Super Inexpensive Price & They Are So Nice & Have So Many Different Beauty Supply Things From Wigs, Makeup, Lashes & Shampoos & Etc.
Not to organized, nor clean. good prices and a little warm
Love this place, wish they had a loyalty program!
I always find exactly what I need here. Prices are reasonable, items are of nice quality and the staff is alright
Ive been going here for 10 years now!!! Absolutely my favorite Beauty Supply on Houston--we are their loyal customers forever
I enjoy my visits here. Customer service is always great to me. Able to find what Im looking for. They are stocked up on up to date hair products.
Do not go if you want to try on wigs. They only let you try on (3) wigs. You also have to buy a wig cap. I brought my own, (still in the unopened package), they still made me purchase one from them. First place I have ever heard that you cant try on as many wigs as you want.
Dont buy the wigs here, it does gives a new meaning. You get what you pay for. The staff however was friendly, and thats the only reason why I give it 3 stars
Great prices
Great selection and good prices, none of the staff said anything to me or helped me while I was choosing my hair.
Person answering the phone on 10-26-19 Saturday @ 5:23PM. Was very rude. When ask to repeat info they hung up. Needs more training.
Vast variety
Cheaper than supreme beauty to me and they offer a really great selection as well!;
Friendly staff nice and organized place
They have hair and beauty products. For barbers they have clippers and razor blades, universal guards, replacement guards.
Great products, but not all black woman steals.. Feel uncomfortable going but I do.
Way over priced. This is the beauty supply closest to my house but when I seen gorilla snot gel for nearly $8 I left. Gorilla gel is less than $3 at Walmart
Very help in choosing my hair extensions and making sure I choose ones in my price budget.
Have really great hair prices and hair products. Very good quality hair for cheap and great deals. My only beauty supply
Im a hair stylist, so I buy all my products here, at a affordable price, they have all you want
Very nice staff, really helpful.They have alot of great products in makeup as well as in hair. Definitely recommend this place!
Do yall have silky, velvet or any kind of durags here ?
I like this place because what because they had what I was looking for.
Looking for a wig....GOT IT...now IM A FOXX!!!
They pretty much have a good selection of what you need.
Omg,this store is the most horrible place to go,customer service is zero,bought a lotion that properly have stayed in the store for years, as soon as I got home and open the lotion, is all black, rushed back to the store and the stupid Asian guy with his big lips and his eye like frog said he wouldnt return it,lotions is final sale, like really any way I left both the receipt and body lotion with him,my final words was, you can have it and God bless you. $30 body lotion. .it might be small! $$$$$ but I promise them, some crazy ass will get them one day.
I love this place..will be there every month for new lace fronts.
Love shopping there. 👍
Very clean shop. Lots of products. Staff was very nice.
Great as always..always have what Im looking for..
This business has policies that deter or inconvenience customers. For example, they refuse to give product prices over the phone; and apparently, from another review, they have a wig try-on limit. Dont sell wigs if you dont want to sell wigs. Part of selling and doing business is pricing as well as assisting your consumers through the purchase decision process, specifically encouraging them, not creating barriers.
Love this place. The person that was there was so helpful.
Good selection of things here.
Clean. Nice and helpful staff
They seem to have everything I need for the most part and prices are great too. Cant complain
Ok
The owners are so rude and silly they only give you 3 days to return a item and you cant get a price for an item over the phone. Thats to stupid. I see why they dont have many people there shopping.
Prices were not clearly posted or at all BUT a nice variety of items and decent prices! I am a regular customer.
Good people all staff usually....🤗
Omg, I just saw a picture of them hanging hair to dry after Hurrican Harvey, to resale to the public!!! Stay away. Ill try to provide a pic if possible. Look at the workers and the address, its REALLY them!!! Unbelievable!!!
Selling hair that was damaged by Hurricane Harvey, ridiculous. Would never buy hair from here again. If you saw what was floating in the water, you wouldnt either.....just nasty 😷 🤢
Great selection!!
Has everything you need and staff is very friendly and helpful
Nice selection of products and the price is right.
Love it
I didnt get any help here and dont like the location. There was even broken glass in a parking lot, it seemed like someone broke into a car because you could see the glass came from a car window.
Very neat and organized. Very big selection
Such a horrible place if these photos that are going arond are true.. hanging wet hair outside t ok dry from the flood...For those who frequent this place should report their nasty, disgusting establishment to the health department.. just so sad...I am trying to post the photo to this site so everyone can see how they treat their customers... everyo ne i urge you all to stop patronizing this business
Bought a beautiful beautiful wig 😊
They have variety of products.
They have a wide variety of hair care products and the staff is very knowledgeble