Great Beauty Supply Store. Me an My Wife are From Up North and It Was HARD For Her to Find a Beauty Supply Store That Had Exactly WHAT She Used Like Home! GREAT Group of Ladies Working HERE... Very Helpful and Attentive!!! The Staff MADE Her Feel Welcome and DEFINITELY WILL BE BACK For Future Shopping! Thanks Ladies!🙏❤️👍👍

Good product and okay service could be better.

Had an issue putting my product together and they helped me with first class customer service!!! Thank you for being such an amazing place and caring about your customers!!!

WORST BEAUTY SUPPLY IN HOUSTON.RUDE, UNHELPFUL & GHETTO.The employees are lazy, they do nothing but stay on their phones. Don’t offer help, & when asked to help dont bother getting up. Just lazy & rude.(I said ghetto because one of the employees had her friend in there talking LOUDLY about wanting to fight someone)

They werent very helpful at all. I saw like 4 people there working nice of them asked if I needed help.

I love this place. Im there 4/5 times a month. They always have what I want / need. At great prices. And the staff is very friendly/ helpful.

I’ve been shopping here forever years now & they’ve always been nice! One of the best beauty supply stores in third ward 👌🏼

Dont have nothing I want any no, no ice cube house shoes, no mebs boxers!!!

Reasonable prices very helpful.

I walked n the store was n there 4 about 10mins. N nobody ask me if I needed help when I walked backed up 2 the counter 4 hell,I seen why they couldn,t ask if I needed hell they were 2 busy watching the camera 2 see if I was stealing I immediately walked out n let them know all black people dont STEAL!!!!!

Great supplies and service! The staff was excellent!

Always good selection and friendly employees

You can find what you looking for Great

It has everything. Its pretty big inside too.

They have everything you need.

Find braiding hair colors I never seen before and look how beautifully it came out. I did it myself

This one is not my call.

Img great customer service 👏 👌 👍

No mens boxers no ice cube house shoes no mo wont be back

Uneventful, same old stuff.

This place is nice clean beauty supply store. Staff is extremely helpful & friendly.

With so many choices it was wonderful I was overwhelmed the agents there were very helpful and my hair turned out wonderful thanks Jolla Bella I will be back

Great place. Really clean. Great customer service. Reasonable prices. And everything I needed in one stop. I must go back.

Very helpful team staff & owners.., &a + supplies. Its a very convenient locations..

The people are very professional and friendly I would recommend this location to all my friends

The people who work here are very friendly and were very patient with me as i was so indecisive on what i wanted i wanted. Nothing but smiles all around.

Service was excellent then young lady working there was very courteous and knowledgeable.

Nice store great prices

The food is good i would tell everybody this is a great place to eat

Clean store good customer service

You always feel welcome at this place. They always speak to you when you enter and quick to respond when you need some help. All the beautiful ladies working here do a great job. You can find everything from hair care products and wigs to costume jewelry and shoes. Prices are reasonable.

Junkie and need more variety of hair a bunch of the same stuff in one spot thats all it is

My first experience at Jolla Bella and I must admit it was very pleasant. Decent inventory. Ok prices. I would definitely go again.

Cute wigs.

Go get pretty.

They are sooooo helpful. Awesome customer service I would have been here for hours

Anything you looking for you will find here

As someone who goes to a lot of beauty supply stores, I was impressed with the variety of products and overall selection this place has. Store was in clean, organized well, and the ladies working here were polite and answered the questions I had. The prices were average-pretty good. Fellow ladies that go to TSU/UH, this is the place to go. There is also a beauty supply right across the street that is smaller, but also pretty good. The only caution I have is to make sure you are aware of your surroundings if you are by yourself/using Lyft to travel because the location of this beauty supply is not in the best place (it is kind of sketchy). Just be careful. I have went alone here and have had no bad experiences though.

The only place I could find a product for my hair.

Good deep wave wet n wavy

This is my place. Always Has the hair Im looking for and need!

Ive never going... in but the HONEYS look good

Large selections, clean store, and the associates were very helpful in helping me choose the right item

They are actually nice unlike most beauty supplies and I see the interaction with the employees. They seem to be cool with their employees

The store owner was really nice, I bought a product and didnt know I had bought the wrong one. I was about to pull off and she came out and told me and switched the product with me. That was really sweet of her.

Beauty supply,big and nice customer service.

LOVE THE SERVICE AND THE ATTENTION THAT YOU RECEIVE THEY ARE SWEET AND HELPFUL

Customer service is VERY low! Came in earlier today, and I was probably the only customer in the store. I went straight to the wigs, and not one person greeted me nor assisted me. When I did ask for help, the two Black girls and an Asian girl working seem like they would rather be else where and not helpful at all, as if me asking for assistance was a hinderance to them. Definitely not how you treat paying customers.Great selection of wigs and other beauty needs, but won’t be back for a while. At least I know not to come on a Tuesday ever again!

Whenever I am on this side of town, I stop by Jolla Bella. The people in the store are friendly, and I like the young ladies in the back who helped me try on various wigs today. Keep up the good work. It is not a big store, but it still has a good selection of wigs and haircare products.

My favorite beauty supply! They have very competitive pricing and a great assortment of hair, lashes and hair care. Very nice staff and they provide itemized receipts and clear pricing.

Very helpful staff ! Knowledge about products !

Loving my local Jolla Bella! BayBeeh Yasssss

One stop ship and friendly.

I bought an electric straightening comb from here, read package before I bought it and everything. When I got home to use it, it did absolutely nothing for my hair. It was no where near hot enough as the package claimed it would get. I called and spoke with someone about returning it, and she told me that she could offer me an exchange. When I arrived to do the exchange, all of a sudden there is nothing they can do and I would have to call the company that makes it... um no. You sold it to me AND told me I could exchange it for something else. Even though this place is closer to me, I’d rather make the drive to Missouri City! They have way more informed employees and better customer service.

Very disrespectful, kept lookin at me like I was gonna steal took the air freshener I was gonna purchase and I said I was going to pay for it and she said I’ll put it up front until you’re ready, she put a bad vibe and once me and my sister’s came to check out she said I sprayed half the bottle and it’s still filled to the brim she also said the whole area I was in smelt like mangos and I haven’t sprayed anything at all.... she said why spray something if you’re not gonna purchase the item which I was, the African American lady was rude af and lost customers

The customer service here was good this hair store has really good prices and good products

Always Excellent Service at Jolla Bella Beauty Supply Store. The Ladies who work there are very Pleasant, Welcoming, and Supportive in assisting and meeting the needs of customers. I Highly Recommend Jolla Bella Beauty Supply Store. I enjoy shopping here with my Girls. They literally have Everything you need.

This store has a great selection of products

Not to say anything thing bad, however I didnt go there I went to the laundry mate next door to it

CUSTOMER Service is HORRIBLE!!!! LIL YOUNG GIRLS THEY GOT WORKING IN THERE HAVE A RUDE UNHELPFUL ATTITUDE TO ALL CUSTOMERS !!!!STORE CLUTTERED CAN BARELY WALK GEG THRU AISLES!!! OVERPRICED!!!! MAKE UP& CHANGE PRICES AS THEY GO TO CHEAT YOU OUT MORE MONEY!!!!

They are price gouging the people of the community that has supporting them. It is shameful at a time like this.

Didnt go there

Good store ! Nice staff !

Amazing of all the products they have. Youcanfind what you need and the cost will not break you like most other places

Do not shop here. The owners are money hungry crooks. I bought a packaged bun piece here. I never wore the piece and tried to bring it back for exchange within the 7 day limit written on the receipt. However, when I get there they tell me they do not exchange hair pieces. Well then why isnt that written on the receipt??? The receipt says no refunds but you can exchange if you bring the item back in original condition! The bun was in its original condition because I never wore it. They never even tried to look at it. Then when I ask them where is this policy printed on the receipt, they point to a random sign by the door that no one is really going to pay attention to unless you point it out to them! These people are truly immoral crooks getting over on the black community. They just make up policies as they go. I will NEVER patronize this business again. If you like at least half-way decent customer service, do not shop here. Go somewhere where your presence as a customer will be respected. The people here dont care about customers. Only money!

I am always in this store, they have a wide variety, very polite and pleasant hard working staff they always have the New, New lol. One of my favorite beauty supply stores in the WHOLE Houston area, they AL WAYS have what Im looking for. THE Deserve 10 stars!!!

Prices too high

My one stop shop for all my beauty needs. I would recommend anybody to go here for those items of quality for hair essentials. The staff is helpful and friendly.

So I usually like this beauty supply but the cashier was basically rude with her body language I pointed out what I want she grab wrong one so I told her no the other one she act like she had attitude but was just singing when she was with the other customers smh very unprofessional the other ladies inside were nice and helpful first time I ever had the rudeness here so probably may come back in future but definitely no time soon would not recommend long as shes cashier young African American lady with nose piercing definitely need to learn customer service better

My first time there. I found a lot of deals. They even have an hairstylist there that will style wigs, do eyelashes, trim hair. I was totally impressed

My go to place for my daughters hair and my Locs.Thanks for the help Dee, Ill be back!

Very helpful and well stock

This store is huge, lots of variety, great service from the lady cashier. I like the freedom of walking around and looking at everything without someone following you around.

I absolutely love this place! They have a vast variety of items for your hair.

I usually find what I need everytime I go in there store ex. Ive been looking for the Bobbi boss Bae locs for MONTHS and Ive finally found them here

Love love love this place.!! Make me and my friend feel welcome every time we go.!! Would recommend this place to anyone :)

Terrible service unprofessional

This Store Does Not Even Deserve 1 Star. My Daughter WAS RACIALLY PROFILED BY AN OLDER BLACK LADY THAT WORKS HERE. My Daughter Went In This Place With A Pair Of Eyelashes Already In Her Purse From Another Store (Not Uncommon For Her, She Switches Almost Daily). She Picked Up Three Other Pair Of Eyelashes To Purchase, And This Older Black Lady Being Nosey, Was Looking In My Daughters Purse and Assumed She Was Stealing The Pair She Already Had. This Incompetent Lady Asked To Search My Daughters Purse and Requested That She Pay For The Pair She Had, and Accused Her Of Trying To Steal Them. My Daughter Clearly Explained She Came With Those Eyelashes. I Contacted This Store and Asked Can They Please Rollback Their Cameras. The Lady Told Me They Couldnt Do That. I Have Contacted The Houston Police Department To See If They Can Assist With This Playback, Just To Prove To This Over Zealous Woman That She WAS Wrong. If This Store Needs Money That Bad, That They Accused My Daughter Of Stealing, Then Fine We Dont Mind Donating BUT Accusing Someone Of Theft Is On Another Level. Eyelashes Are Something So Small That We Shouldnt Make A Fuss About, BUT Its The Principle Of The Situation.

Cashier LOVE was very helpful nice and pleasant to deal with

Wide selection of hair colors and styles. The only store that carries the red hair in Freetress. Good variety of hair products and tools for low price love it

I will never shop here again. I opened the pack of hair and it was tangled. It also smelled horrible.

Love that place so much to see! #somuchtobuy😣

I can find ALMOST anything Im looking for but not all. Also they need more updated with selections.

I like the place but i wish the customer service was a bit better. I can never find what i am looking for an when i ask i get the stand still and point in a random direction.

REALLY crowded space. Staff barely acknowledged us. And it was a bit pricey for items that are of lesser value/cost at other stores. Friendly when we left though.

You cant go wrong with finding great beauty supply products at this location. Prices is slightly higher than others in the area but its pretty decent.

Very nice beauty supply, if you cant find it, If you cant find it, ask and you will get what you r looking for, very courteous, thank you!!!!!!!!!!!

Didnt have what I needed. A lot of the items looked out dated

Prices are adorable, hair to die for & many hair accessories products & makeup at your finger tip & highly affordable.

My experience was horrible from the time i walked through that door til i left . Store owner and the two ghetto female employees are rude and lack the proper customer service skills. They will curse at in front of other customers and you can tell they just dont want to do they job. Never will i return Ever ! Shouldnt even be one star.

I always find what I need in here.

It has a variety of items to choose from. The location is good with parking and walking distance from the southeast transit center.

Owner and employee are very rude and unprofessional! They lack the proper customer service skills. Also their return/exchange policies on the receipt conflict with their signs in the store (which are not very visible for customers to see). They won’t be getting any more money out of me!

Good prices

Large selection of almost anything you need at great prices, but are they black owned? Always worries me other ethnicity market and sell black beauty products.

You can always find a great deal

Great customer service. I recommend and prices are affordable.

Its a really nice place

I love this place. They have everything you need for black hair care.

Never seen anything like this Beauty Supply Store!!!!My first time stopping and I was impressed!!!!!!Will be back