Very friendly staff. Super helpful! The store was very clean and well organized with tons of selections of everything from makeup to wigs to jewelry and clothes. Lots of sales too. Ill definitely be back!
Only beauty supply I go to absolutely love them and their products
I had a really good time here. There were most of the things I was looking for, and the staff were kind. things were organized properly, so it was easy to find. the owner looked sincere. it is often open earlier than the morning opening time.
Doesnt have my old grease they use to have and more expensive now
The hair selection is insane! Everything you would need and more, I come here to get fake eyelashes and they are beautiful and affordable I always get compliments!! Great beauty store with many things to choose from.
Decent Supply store. Must be very careful in the parking lot at night. People on their phones, doing everything Except paying attention. Be cautious of bad drivers. Maybe better lighting would help
Ive been going to Uptown Beauty Supply for over two decades. I drive over 40 minutes for their well-stocked items and amazing reliable customer service. Theyve only gotten better with time.
They usually have what I need at good prices.
The Uptown Beauty Supply store chain is so nice. They are big and spacious and have a good selection of items.
Very pleasant associates they were very helpful in assisting me with a few new items along with an item I called in about.Doubtfully will come back to this location.
The lady who helped me was so knowledgeable about hair and styles.
They had what I was looking for, good friendly service!
I love these people who own this store they dont follow you around in the store there stuff is great
I love this beauty supply. The people who work here are so helpful and sweet. Ive purchased 2 wigs here and Im completely satisfied with the quality and price. The store is packed full of other awesome goodies too! This is my go to beauty supply!! If you havent gone, then go and you will see why!P.S. dont forget your mask!
My daughter always buy her hair her
Always able to find whatever I am looking for, from products to hair! Helpful and knowledgeable staff!
My favorite beauty shop. Theres so many wigs to choose from. I can actually choose from a variety of styles and colors.
I dont know a lot about beauty supply, but this location is pretty big. Moch of it caters Afro-centric hair. Theres a wide variety of products for curly hair, and a modest amount for nails and makeup.
Clean and has a large variety of beauty products
Hair costs a little more but they have more hair in stock and more options.
Great customer service
They have NFL logo socks. Bought a few pairs of my favorite teams.
Very well stocked, when the owner notice I requested a color they were out of, he order immediately.
So many great products! I ended up spending way more than I planned to because they had so much! Cute little outfits... a face fan for drying products, a huge assortment of hair wax colors which is my new addiction!
This location had everything I needed.
Everybody says hello and ask if you need any help. It’s clean and everything is easy to find .Really like this beauty supply. They had everything I came for .
Employees are always friendly. They have a great selection of all types of beauty products at decent prices.
Clean girls know their stuff
I made a purchase here but the product was too small. I purchased 4 head covers( in the pack )and ask can I make a return the lady whos a owner said no return on those then once I was defended by another worker she said ok you need receipt. Went with receipt then she lied and said you open you open again another owner said Maam go exchangeYou not open, I know! The Greed and Lies smh) She served me 10 years and try repeatedly to refuse a $5 product by lying. So. me not go back:)
Lots of inventory. Good service.
I am very upset . what happened to Keke she was very nice and helpful.
Horrible customer service!Went to purchase my first wig. Every isle I walked down someone was following me. I thought she wanted to help, so I showed her a picture of the style I was looking for and that a friend had purchased it from there.The older lady, white hair told me that they move the wigs around so people can walk around and may see something else they want also. So..... She didnt try helping me. She just stood there and finally said they were sold out. ?????? How do you know? You havent looked. Youve been following me!Found a wig I liked, paid for the cap, (guess who was standing behind me when I tried it on?) SmhI asked for a different color. She took the wig off my head and to the back with her!I was fed up with the treatment and left.Nice place, plenty of options for hair needs. Some things over priced. Didnt have a clue what a bob style is.STAFF NEEDS TRAINING.Making people feel uncomfortable while trying to shop only gets you less business, not more.May try again next year!
Omg.. I never knew about this place. So crazy how many hair wigs they have. U can get lost in there
They had a big variety of many of products and also the way they organize the store is the best that I have experienced yet....now we now the best is behind the counter...as you go in, to the right is a wig corner and they are spread out to point it makes start looking around the store.....then you see the different things that make the store looks expensive...i went in there so many times but not since 2017....boy I take my hats off to you guys...a large selection of varies items...and the people are friendly....wasnt helpful enough so I could make up my mind....every store needs a hair assistance....that been through the levels if living....they have tried every type of hair....ranging from 1.99 to 500.00....and know quality not quantity.....everything is neat and the your view is different from every angles...blessings
They were friendly and nice. Store was clean and a lot of options on whatever you need
They are very nice in there
Thank you so much for opening up we needed a beauty supply store open near veterans memorial
They were just fine.
I have always like going to this place. I understand businesses has rules, Knowing your customers is the key. I went into the store I bought 14kt earings. The first day the clamp broke . I asked the lady who checked me out if I could do a exchange, and she simply acted as if the stuff I had didnt come from her store, nor did she check. She was the one who put it in a plastic bag. She stated I had to have a receipt . I wasnt expecting them to brake, so I didnt have my receipt . I normally do, she kept saying its out store policy. I always buy all of my hair products, from jewelry there. I will not be returning to this store. She was more into thinking I was telling a story verses being honest. Sticking by rules instead of listening to customers and building relationships is the key to a better company.
The older lady that works register is really helpful and patient. I appreciated her help.
Very helpful always,always have what I need and there prices are very affordable😊👌🏽I recommend
Better through the week. Definitely depends on the staff at work to the customer service available.
Had nice bows for little girls
The store has a variety of things but a little bit more expensive than other stores around it.
Variety of merchandise. Great quality love the customer service
I have been shopping with Uptown since they were in a smaller building. As a loyal customer I dont feel like I matter. Also, I feel like they need more people that know about hair weaves to work there. Most of the people that work there dont wear hair weaves, but other than that its okay.
Stop following people....theres nothing in here I cant afford....so if you continue to ask me do I need help Im going to continue to put you to work until you get the fact that Im not stealing anything...all black ppl dont steal...if thats the case and you feel some kind of way...Why build your establishment in a urban areas where weblacks shop. You being of Asian descent know nothing about black hair. And kills me to continue to support your businesses and if I could I would shop somewhere else....but because there is lack of black owned hair stores and businesses I guess weblacks dont have a choice. Bottom line is customer courtesy as a line and youve step out of it. Dont try me!
Pretty frustrating getting followed around the store when I am a regular paying customer. I really don’t need to steal synthetic hair. Don’t think customers don’t notice when you’re treating them like criminals. And I agree with the other reviews that they are unnecessarily overpriced anyway. I just liked coming here because it was on the way. Not after today. There’s only about 20 other beauty supplies in the area.
Really helpful and very large selection of hair products.
Okay, didnt have what I wanted.
Service is bad. Of course the location isnt the best. But you have honest shoppers who dont want to be treated as if their shop lifters.
Found everything I needed 😊
Been going here for 9 Years. Well they were renting next door while they build their own and every time I need suggestions or help, ect. There was always someone that was helpful and understanding. If they didnt have a product I guarantee they will when I come back. Love that so much!
Had what I needed to shop and go!
Excellent service very helpful
Great selection. Friendly staff. Owners have rushed me out twice. For example 9pm is closing time but 8:30pm I am being rushed to cash out. So I think the female owner is pretty rude. I dont really like going there.
I love this place. The customer service was excellent and they have a very large selection of hair and makeup. I definitely recommend this stors
This is your one stop beauty shop. Unbeatable pricess...
Has everything you basically need for hair and nails
The products I want are always in stock, fast in/out service. Great assistance for questions and locating product.
I love the lady who work there.
Excellent!
Dont come here 45 minutes till close... or at all! Im generally a kind, respectful human with a happy disposition and one of the staff members just refused to help me after I asked her about hair in stock. She had no willingness to help so it took me longer to find the look I wanted. By the time I did, it was 15 minutes till close so when I asked her could she get the hair from behind the counter she ignored me with the most grandiose attitude then told me they were closing. It got UGLY after that! I will not be returning... to protect everyones safety 🤗
I love Uptown! They are cheap and affordable. I love them.
The woman owner is a racist. She don’t like black people. Not sure why she’s in our neighborhood. We need to boycott this place. Once she loses enough money I wonder if she’ll change her ways.
PRICES are HIGH!! Staff rude! Noone says hi to seemingly EVERY customer to enters. But instead walks around. I visited this store made a purchase and wasnt thanked and the Little Lady (older) waited by the door. Dont know what that was about.I DO KNOW; I WONT be returning.
Prices high as hell.... you can order the exact same styles off Amazon Prime for half the price.
Very bad customer service. They watch you as if you’re a thief. I was a customer but because of treatment I would not recommend this place.
Great place to get all my man products like hair grease brush shampoo etc good prices try them.
BEST beauty supply on the northside affordable & good hair
Very helpful
Low supplies of hair!
Will not be returning. The cashier had an attitude when asked a question. Not worth the lack of customer service.
They had a buy 1 get 1 sale on wigs which is what brought me to their location. The store employee that helped me was nice but the two owners/ managers ( a man and a woman with glasses) were really rude. First the lady with the glasses lied about the sale and then as Im trying to get help from the store employee she tells her to leave me to come do something else. The whole time it felt like I was being followed or closely watched. As Im about to check out I needed some help so I try to find the girl and again the rude lady with the glasses tells me to hurry up and buy because they are closing( it was 8:20 and the store closes at 9:00)! I told the lady how rude she was and she walked away and told me to leave!! Will never shop there again and I suggest other people do the same as well. You dont treat your customers like that!
Always the Best place to go! Excellent customer service
Getting flaky with the hours. Changed them, but instead of sticking to that, they turn ppl away (with the big open sign on) 20 mins before the recorded close time. Close at 8:30 doesnt mean you cant come in at 8:10; otherwise, close at 8:10. Dont be flaky & trifling with that. Its unnecessary, unreliable waste peoples time & effort, & is a good way to loose customers.
Love this place. People following you a little to close for my taste but in this day and time I guess thats normal.
Every uptown is different. but this one is ok.
Very nice people
I really like this beauty supply store! Ive been here only twice. In comparison to two stores in the area, this store has the largest variety of black hair products. The staff really know the products they sell. Even the older Asian man. The first time I came, I asked him whether they have more in stock of a particular brand of crochet twists (Loop twist, $7.99/pk) and he said all that is out (not much) is all that is available. I asked him about another brand (Outre X-pression, $7.99/pk) after talking with a lady who mentioned her niece is currently wearing them after a month and its holding well. His response was the hair is good quality. Lo and behold, he was right. I am currently wearing 6 packs of the 24 Outre X-pression Senegalese twists (2 colors) and it still looks neat. It has been 1.5 months since they were installed. I would also like to mention that the staff are friendly and polite. Great customer service! When I first went there, the Asian man gave me freebies for returning back because initially I didnt see what I wanted so I drove around the area then came back. When I walked into the store today, a female greeted me. She also answered all my questions. I highly recommend this store. They sell several hair accessories, variety of crochet braid brands, a large variety of wigs, large variety of weave brands (human and synthetic), jewelry, etc. Its a huge store.
My favorite hair store.
Rude staff, they are NOT friendly at all!!! They treat you like a number in a derogatory manner. I feel discriminated upon entrance to this establishment.
Very good selection of hair from $20 for a synthetic pack of 7 bundle hair w/closure, to $130 for a human hair 5 bundle pack w/closure. Also have full makeup, tshirts, hats, hair weaving net selection, hair products, and more!
I just absolutely love. Good products and cheap prices
Very helpful, need to be a little more hair color options for braiding hair.
One of my favorite places to visit when Im looking for my cosmetics.
Great place has almost any beauty product for the hair you can think of
They always have everything i need!
Service .was good
Lots of beauty supplies, accessories etc available
High high high high !😒😭😂 good products but high walmart not that high love
I really like this beauty supply! The staff was very welcoming and helpfully...😆
No problem everything that you would need is right in your reach
I came here with my older cousin and my two younger cousins to get hair and wigs since she had been there several times. Im right along with some of the other reviews. We kept getting followed around like we were thieves but they kept trying to phrase it as do we need help even though we refused several times. I necessarily dont be coming as much there are some things that they need to change though.
Big, clean, nice, with good customer service
Love this place! This is where I get all my beauty supply
They have everything. I love this store. Reasonable prices.
Had everything I was looking for and their prices are a lot cheaper than other beauty supplies.
I only go here no other beauty supply in houston but expect to get followed and watched... lol... great good quality hair... cheap low prices than other stores in North Houston
Call for price of styrofoam wig head and they said that they can’t give price over the phone. Stupidest thing I ever heard, They lost a big sale. Was going to buy a dozen.