I moved to Houston from Memphis a couple of months ago. I was in the market looking for great quality hair. Before making a final decision. I decided to check out this establishment from seeing pictures of their products and how affordable their prices were. I called first before going into their store. The lady who answered the phone was excellent with her customer service. She was very helpful and patient with my concerns. That alone sold me. I then went on to inquire about their bundles and wigs because I was so indecisive of what I wanted. She explained to me my options between the 2. So I decided to try one of the lace wigs and I must say. I have been wearing my wig for almost a month now and I am so in love with it. The quality is wonderful and super soft. When I washed it. The hair was even more beautiful. When I say I am so happy with my purchase. This business definitely has me sold for all of my hair needs. Ladies if you need great hair. Definitely check them out. They are the best. Hands down!
I was in the market looking for some hair extensions and ran across Virgin Hair Loft. I checked out some of their reviews and was pleased with what others were saying. I decided to visit their website which is designed beautifully, I placed an order for two bundles of Peruvian body wave in inches 22 and 24. The customer service was so amazing and the owner is a very pleasant young lady. She made sure to provide my tracking number in a minimum of 2 days. I was able to track my package and it only took 3 days to receive(WOW). Not only is the customer service wonderful, my bundles are exactly what I was looking for, full, extra soft, and true to the lengths it said on their website. I Love, Love, Love my bundles and will be only ordering from here! THIS HAIR IS AMAZING!!!!
This is my first time purchasing the body wave lace frontal full wig unit. I had got 4 bundles. It came with a very comfortable band in the back. 2 comfortable combs in the front.I think the color turned out exactly how I wanted. The hair smells fantastic. The hair doesn’t shed. And I loved my wig unit so much that I am purchasing again right now. I also love my thank you card and free eye lashes.Thanks for looking out for me Kesha!❤️❤️❤️😘
I must say I have never been to a hair store and received outstanding service and beautiful hair. I purchased 3 bundles of body wave which are soft and very great quality hair. I will definitely be back again.
Great customer service and affordable prices🙌🏽 This hair is so soft and true to its length! And she has everything on hand from wigs, closures,frontals to bundles! Very convenient ‼️
First & foremost Great Customer Service !!!!! Kesha followed up and made sure all my questions were answered! Ordered online & I received my unit in 3 days ! Great price, good quality hair. I will be purchasing again.
I purchased hair from virgin hair loft and it was so soft to the touch and when I installed it in my clients hair it styled so good. I will definitely be back😎💪🏾
Purchased my second wig today!! This hair has lasted me MONTHS and still looks and feels soft and silky like I just picked it up. If you’re looking for quality hair, I highly suggest visiting Kesha at Virgin Hair Loft!! You won’t regret it 🙏🏾
This hair is AMAZING! The owner, Kesha, is very nice and helpful when it comes to picking out your hair. I highly recommend this company😊
Kesha is awesome! I loved my hair got lots of compliments & hairstyle lasted a pretty good while. She was very professional, asked me questions about exactly how I wanted my hair and, SHE DID THAT! Definitely going back. I highly recommend her.
Very personable seller and beautiful hair! Love the quality. Will be back😍
Very nice quality wig and great service!! I got a lace frontal wig that fits great!! Two thumbs up!! 😊EDIT: I paid $385 for a 20 inch full lace wig. Its been 2 weeks and its started to shed and tangle more than when I first got it. After the first cowash it lost all of its luster. On top of that, one of the adjustable straps ripped off. I gave 5 stars at first because the sales woman there asks everyone to leave a good review in exchange for a free pair of eyelashes. When I first examined the wig it seemed fine but I feel differently about it now. If I had paid less I would excuse the quality, but it was pricey.EDIT #2: The other adjustable ripped off today.EDIT #3: They blocked me on Instagram. Im assuming because of my review? I didnt have any ill intentions... ( maybe my review came off as harsh?) I was just giving my feedback about the hair. And its not like I can get a refund for my hard earned money spent. All I can do is say what happened.
Customer service is great. Hair is of great quality. The owner is very nice.
I love the virgin hair loft. I love how my hair looks after it is done. Kesha is very professional and such a nice person. I would definitely recommend her shop to anyone that wants their hair done, trust me you will definitely love the experience.
Hair is very soft. Kesha gave very detailed information on the hair and the products.
Kisha was so awesome! She’s very professional, went above and beyond to get me what I needed with much patience and character!!
Kesha provided excellent customer. The hair quality is great and very soft!
Great service! I got a beautiful unit and I am exited about it
Love the customer service Kesha was very helpful and answered all my questions and the hair is fabulous thank you again kesha
This place has all the best bundles and wigs! My go to every time I need hair!
The owner is amazing, very pleasent, and personable. I will be back to give her my business! ❤️
Ms.Kesha was sooo nice with helping me pick out my first lace wig!!! And I absolutely love the wig by the way is soooo soft and I’ve received sooo many compliments!!!!!! Thank you Virgin hair loft!!!!
I love my hair and totally recommend you to buy hair from her😍😍
Amazing service... thanks so much for the ❤️
The owner is very nice and she has a great variety of products
LOVEEEE this hair ! haven’t felt any other hair in Houston this soft !
Excellent customer service and professionalism! The owner knows her stuff! I will be back!
Im so happy I met Kesha at Virgin Hair Loft she is the best. I was so pleased with my corn rows when I left the Loft!!! If your looking for a A1 stylist please visit Kesha at Virgin Hair Loft 😊😊😊
I love this place, i truly recommend coming here if you want your hair done ! && i love the service, so nice ! 😘💖
Barber is the truth!!!! Great service... Nice people. Will return
Such a professional lady, very neat and very patient
Very Professional and Knows her products!!!