Great alcohol retailer with an amazing selection! Clean, well-organized, and plenty of great displays showcasing some of the best alcohols and wines they have to offer.One of the associates helped me find a great port to gift a friend who loves pairing it with cigars. Thanks for helping me find a solid & affordable bottle!
My 20 year old brother was with me to help with the bottles (I am 27). They wouldn’t sell, manager Karen had to come after going back and forth and ruled that they wouldn’t sell to me for the rest of the night. Great. I’ve been coming here for years and never had this problem. If this is the case they shouldn’t allow people under 21 and have someone check IDs at the door. Ridiculous
Been here 3 times, today being my third and last time at this location. The cashiers have always been nice but the employees on the floor, not so much. Always get weird looks or they hover around pretending to do something when clearly they’re watching you. Def racial profiling going on here a lot (I am Hispanic) Some people just take longer to pick what they want, IT DOES NOT mean someone’s trying to take something.
Love the store ambience and the selection. While it maybe a bit intimidating, the staff make the experience fun and help you with finding what you want...got a few bottles of Shiraz and it a big hit with my friends...👌👍
Though smaller, it had a very good selection. Even found a couple of good beers that are harder to find.
I found myself on my way to meet an old friend and needing to pick up a gift of spirits.I was in between the many convenient Specs locations and while cutting downSide streets in the Galleria avoid all the traffic I ran into a place I had completely forgotten about Total Wine.What I enjoy about this place is its Houston old school...they know their stuff, have the right kind of the best brands and you dont leave confused as to why all the distillers seem to be in a race to get weirder combinations of flavors, with still weirder names, in and on our alcoholBut do love the stories !!
Went into the establishment was undecided on what we wanted picked up a bottle decided I didn’t want it. Was approached by the manager Pete who in turned asked what I did with the alcohol. My purse isn’t big enough to put a bottle of alcohol and my friend didn’t have anything to put a bottle in either Pete was told we had no reason to steal we could buy whatever we wanted. Asked him if he had been watching us he said we had the bottle for awhile he was told to go check his cameras At this point I feel he racial profiled.
Employees helped me with making my wife an excellent blushing rose despite knowing nothing at all like Jon Snow. Unlike Jon Snow, I did want everything they had to offer and didnt offer up my claim to the bottles to the guy standing behind me in line. In all seriousness, they have some of the best variety ever including 2 out of the 400 limited quantity crystal heads with the autograph. If winter is coming, Im coming here.- Written by Husband
Came to show off the place (Vs Specs) to my gf because of their nice place and great service. Struggled to find help and left without our stuff. We waited for the manager who was approached us saying he can’t help - great attitude towards customers. I understand rules, but your delivery is poor.Will not return.
I had the worse experience I came in here with my boyfriend and was waiting to check out… it was a a guy who was (Caucasian) in front of me that (Glendy 56276) the cashier was checking out not one time ask for his id but when me and my boyfriend was ready to check out she asked for the both of our id’s I’m very much so offended because me and my boyfriend are African American and not one time that we have had to show our id’s at the same time and we have been in here together even with our child ! And other friends and this has never happen to us …This was very disgusting and I will never shop here again …
Ove Total Wine and More. Staff is always so helpful when Im looking for something special. Also very friendly service.
Extremely helpful in person and over the phone. Great supplies, prices and employees.
Always a great selection of wine and bourbon. Staff has always made excellent wine recommendations!
Very nice people that work at this store. Friendly and helpful.
Excellent place to buy liquors very varied and large stock, and the best thing is that although not all but the vast majority of its employees willing to help
Huge selection and beautiful displays. The outside does not represent what the inside looks like.
Many choices, curbside pickup is perfect, fast and convenient. Only 4 star because they substitute order of a certain wine year (you want) with different year which are in stock.
Smaller of the total wines in the area but they have a few items that you cant find at other stores. Same reliable and helpful staff and better pricing than Specs.
Wine varieties are super.!!Beer varieties are also great! I highly recommend total wines.!!
Only place in town that had all the wine that I needed! Happily drove across town to get it!
Its a Total Wine. What more do I need to say. Good selection, great staff, easy to find what youre looking for.
Super easy to order online and pick up curbside, details and instructions were very to the point, satisfied overall with the service!
They have everything you want at a great price! Better than Specs Liquor by far!
This place is awesome. Great prices on beverages. Excellenr selections of wine, whiskey, champagne, vodka, scotch, beer, etc . High end selection at great prices. Also, if youre on a budget they have a great selection that doesnt taste like its cheap. They have great gifts, gift bags and helpful and friendly staff. I like this place much better than Specs. Massively more options, better prices and cleaner.
Thank you to personnel recommending Frank Bonville BdB, amazingly great Champagne!
Great location. They always have what the other locations dont.
Tidonnie is the most rude associate Ive ever came across. I came into the store with a friend who was going to make a purchase, even though I wasnt buying Tidonnie refused to sell to my friend without seeing my ID. Even though the person purchasing showed hers, (31 yrs) So you mean to tell me Im not allowed to purchase alcohol if my child is present? Even though Im the one with the ID? I digress...Tidonnie told me I had to go to my house to get my ID. A little bit of an annoying hassle, but nonetheless I obliged. We asked her if she could hold the liquor at the register, bc we would be right back. We hopped in my car and drove to my house, where I retrieved my ID. Upon returning to the store, with both our IDs. We get in Tidonnies lane when another associate offers us to go to their open lane. We declined, bc Tidonnie was holding our liquor at her lane.Then Tidonnie walks away, leaving her register and completely ignoring us and says she refuses to check us out. She gave no valid reason. This was BEYOND insulting. So you had us go back to get my ID just so you wouldnt serve us?I am new to this area, and this is the closest liquor store to me. Its unfortunate that I will now have to drive further to spend my money with another merchant who appreciate and respects their clientele. Someone such as Tidonnie, should NEVER be allowed to hold a customer service position. I have never been met with such contempt for no reason at all. Maybe she would be better working in the back rather than the POS and face of the company to customers.
Helpful service, good selection.
Always great service and great variety of products.
So it was time to work on the Bruichladdich collection. After checking online against prices at Specs and Goody Goody, it worked that I could get 4 bottles and save some money with Total Wine.Be it gin, scotch or other victuals Total Wine has a great selection and very competitive prices.
Based on the signage, its easy to miss the & MoreWholly wow! Cool place
They dont match their own prices at their own store. You can order it online for pickup to get the price but it wont be same day. Food selection is limited if youre trying to one stop shop.
I didnt take pictures and I really dont drink but I went to my sons birthday party with him thank you friend and they drink and theyre very friendly there they let you test the drink they have new dreams and drinks you havent seen I think its a good experience everyone should try it if youre nearby
I love shopping at Total Wine and More. You can find liqueur you need.Great selections on wine, incredibly affordable priced wines and very friendly customer service. I was shopping for my upcoming gathering. I was approached by a wine associate named Jay. I wasnt sure what to purchase. He helped me the find good selection of wine to match with my meal.The San Felipe location will be my new spot even though this is not the closest location to where I live.I don’t mind to drive extra 8 miles to receive this customer service. I highly recommend the Total Wine Galleria location.Great job Total Wine and More!
Great service great selection at good prices
Good variety of wine a spirits. Very friendly and helpful staff. Definitely its worse visiting.
Total wines on San Felipe is the best Total Wines store in the city! Great selections, knowledgeable managers, and very clean store!
Great place for all your liquor.
Total Wine pricing is really great and beats out many, if not all other stores! Aside from pricing and a HUGE selection, their customer service is always top notch. Love shopping here.
It doesnt matter which location you go to, that are ALL AMAZING!!!
Helpful employees, everything I was looking for in stock.Good selection of Cutwater Spirits.
Useless staff. guy name jaycouldnt get anyone to assist me in finding items indian or Hispanic girl told me that they are not responsible for assisting instacart customers them laughed in my face multiple times
I could spend hours in here. Very large selection of wine and spirits. Helpful staff. Good cigar selection too
GREAT selection, great prices!!! One stop shop no joke. Cheers!!
How do you get paid back for drinking? Sign up for Total Wine & More Rewards! I love this place! Thank you guys.
Whats the point of having employees if they dont work? They just stand around and look at you weird if you have a question. Theyll give you some random answer. Specs has better employees at the current moment.
Great selection and amazing prices!
Solid. Got my blantons
I just love this place. Nicer than all other liquor stores. Amazing selection of wine, spirits and beer. Great prices to boot. Do yourself a favor and stop by. You wont be disappointed.
Store was very clean although I was not help right away when I did get help they were able to show me directly were the product I was looking for
I dont even like alcohol all that much, but I look for an excuse to ship here. Total Wine has upgraded the liquor market in Houston for the better!
The place was beautiful. I walked the place for 30min. Not one person asked me if I needed help. I will assume they judged by my attire. Im an engineer but today was my off day so it showed in my attire. I will not say it was due to my skin color although I believe it so due to the fact I saw my ethnic group tasking in the establishment. I will not visit again. Yet I will tell my fellow engineers about my experience
Went in to buy Clase Azul Tequila and the website says 1 per customer. My mother and I were out running errands together and stopped in to each buy a bottle but the manager would only allow 1 per party. “His rule” I won’t be shopping at this location again.
Good service. Great variety of wines and beers
The selection is amazing and the staff are always very helpful.
Customer service was great. I went in trying to find a few speciality spirits for friends that I wasn’t that familiar with so I went in asking staff members for help. The staff members were very knowledgeable, recommended great things and had everything I requested
I love this location. Ive always had great service while visiting.
Great store. What more is there to say.
Love this place a candy store for grown folks
Did not have what I was looking for
Wide selection of wine and hard liquor. Found New Zealand sauvignon blanc.
Great choice of different wines and whiskey.
Wonderful and knowledgeable staff that seem like they genuinely want to help you find what you are looking for.
First time and I enjoyed the experience great wide selection and great prices!
Cashier was rude!Told management on the way out, but didnt seem to care
First time visit. Very pleases. Excellent selection, good prices.
Great variety of alcohol, ones get confused as to which one to buy.
I have been a Specs goer for a long time, until a friend turned me on to Total Wine! They have an excellent selection and great prices. I was lucky enough to bump into an employee who asked if I needed anything and ended up chatting for 10min and getting some recipe cards and great recommendations!
Peruvian beer sold here and the only place iv found it so far! Very clean and friendly staff
If you dont have a fine wine or spirits collecting habit, just pop your head in here and that will change. Was very surprised at the rum selection they had available, although I was surprised they did not carry diplomatico #1, #2, or #3. However, the selection of other fine spirits was incredible and I may have spent a little more than I intended to. We will be back shortly to stock up even further.
Good selection of craft & import beers. Wish they had more of that selection in the cooler, but the general selection was nice anyway. Also has an extensive wine selection, though that was not what I was there for.
Clean,helpful staff,variety in all categories of drinks.
Organized and usually stocked with the merch I need.
Great store, wonderful selection of wines, beers and random things like Spirit Pops by Veil Vodka. Tasty adult treat on a hot summer day.
Very convenient and head what I was looking for
The parking lot was a nightmare but the pick up process was easy
Competitor with Specs in terms of selection and definitely price. There are definitely some employees there that really know their liquors. Great to pick up a few bottles of rose or a few medium rare liquors in stock. They also have a nice selection of cigars.
Big store and lots of selections, staff very helpful.
Horrible experience and I will never go back! Use Specs! Reported to manager who could have cared less. Calling the corporate office to make an official report against this store and manager. His employee he was also was beyond despicable.
Good variety and excellent prices
Very inexpensive nice wines
I enjoy this store for many reasons. It is very conveniently located in the Galleria. It is very clean and organized compared to some liquor stores I have visited. There is always someone on hand that can help with any questions or provide suggestions based on your needs, desires or requirements. I enjoy the selection of all items that they offer. The staff are always friendly and polite also.
Great selection, helpful staff, cozy atmosphere. What else could you want?
Always professional, helpful staff. Thanks for helping me find Whispering 😇
Not a big fan. Always feel like Im under dressed. Staff are always arrogant.