This was my second visit to this store. I am astonished at the level of customer service. Both of my visits were amazing. Everyone was so kind, informative, and understanding.
Dr. Castaneda has been my doctor for years; she is very professional and takes her time in answering all my questions. The front desk staff is also great, always greeting me when I come in. Now with this crazy pandemic they have taken the measurements to keep us safe by wearing mask, washing hands, and not allowing a lot of people in the waiting area. I would recommend Dr. Castaneda to anyone looking for an Optometrist.
Excellent Staff. Friendly and attentive. They take their time in explaining test results and addressing all of my concerns.
Dr. Castaneda is thorough and is the best! I highly recommend her practice. She made me feel at ease and ensured my needs were met.
Excellent service starting at the front desk!!!Dr. Castañeda really took the time and sat with me to explain my condition, what kind of glasses I am getting and why. How to keep my eyes healthy and what steps should we take as a team as I are and my eyes of course age with me. Nothing but Excellence!I really recommend this Dr and her team!!!
They have cancelled my appointment twice in a row. There was no notice until the morning of. It’s very annoying that I miss work to go to these appointment and then the clinic cancels and doesn’t call to reschedule or anything.
Dr. Castaneda is very detailed and takes her time during her examination, she answered all my questions, she is also very warm and interested in her patients well being. The staff is also very friendly and knowledgeable, they also took their time at the optical and explained all the different options I had with my glasses. Upon my return appointment, they were very helpful in teaching me how to put my scleral lenses in and take them out. I would recommend this office to anyone who has eye problems.
Very bad service! They prescribe the wrong glasses or do incorrect eye examination and then make you go to their clinic again so that they can charge double
Do not recommend! very rude receptionist and very harmful
No good service this is the worst place Ive been
Service is very good. I called them outside the store, one staff,a lady, came out and took my glasses into the store to repair.
My experience with Dr. Castaneda and staff was awesome! They are very professional and know how to treat their patients with respect and courtesy. The lady from the optic, wow! she is great!. I was prescribed progressive lenses for the first time in my life, and she was so kind and explained everything regarding the glasses. Dr. Castaneda took her time with my sons and me, when she was doing the eye exams. She explained everything so well. When you visit this office, you will find a professional and welcoming atmosphere, and great service!! God bless you all!!
Dr. Castaneda and her staff are amazing. Extremely courteous and knowledgeable. Dr. Castaneda is open to conversation I did not feel rushed at all. Dr. Castaneda gives great advice and recommendations. She listens to any questions or concerns you might have and openly answers. I would definitely 100% recommend to anyone who needs glasses or contacts in the Katy area
Great visit! Very happy with the care I received. The doctor also listens and takes the time to understand your concerns.
I have been wearing glasses for over twenty years and Im only twenty eight. I have a very strong prescription that includes astigmatism and progression. I had been to another optometrist and we had several trials of glasses but we couldnt seem to get my prescriptions right. After weeks of headaches I found Dr. Castaneda I explained my needs to her and she immediately knew what I required I was in her office for over an hour but she was patient and thorough and ensured everything was right. I would highly recommend her services.
Great place.exelent team members.doctor l.castaneda.great.she take time,to xplain,all your questions.and what the next best for you.front desk.so special girls.daisy and coworkers.felicitaciones.
Thorough with examination. Over 10 years she improved my vision to half of what it was when I first saw her. No more headaches or eye spasms.
Found this place using google maps, and I am not disappointed! The doctor was very professional, and the staff was very kind. She even remembered me a week later when I came to pick up my contacts. The prices are alittle better than some of the places Ive been to.
The doctor was very patient with my daughter and explained everything to her throughly. Office staff was great. I had no issues with my visit.
I really think doctor Castaneda is a good Professional at what she does and she gives a very thorough examination and I would recommend her to anyone and very friendly toHer staff are also friendlyAnd the waiting is not a long wait..
I love the doctor. Shes so knowledgeable and explains everything clearly for me. I also like the front desk/technician lady named Daisy. Everything is perfect. Thank you!!!!
The staff was very nice and polite the doctor was on point about doing her job and making you feel comfortable and sitting down and making you understand what is really going on with your eyes just very nice people I would recommend them any day
The doctor was very thorough and informative during the exam. I would highly recommend her.
Great experience. Doctor is very thorough. Everyone in office was real pleasant to deal with. I would highly recommend this eye doctor.
Always a great experience, they take great care of my childrens eyes.
Dr. Castañeda is amazing, her staff is the same amazing! My children have been going for 2 years and I myself just became a patient. Dr. Castañeda is so informative and I always leave knowing what has happened and what is going on.
I loved this place. Very clean and the staff were very nice. The doctor took her time with my kids and my kids loved to go there. I reccommend everyone to go to this place
Going to places like this makes you always want to go back thanks to the good service and people that work in here! Good eye doctor and really nice girls at front desk especially Deysy with a great costumer service and a smile that you would love to see everyday!!
Awesome experience, my son was nervous but the front desk assistant Daisy made him feel right at home before seeing the doctor. We will be ordering a pair through them.
Highly recommended, 20 yrs wearing eyeglasses and no one had explained and educated me on my eye problem as Dr. Lorena E. Castañeda. Thank you
Optomedica Eye Consultants was great! They were very knowledgeable and helpful, I highly recommend.
Everything went great from setting appointment, thru the exam. Friendly and helpful staff.
I had a great experience at Optomedica Eye Consultants in Katy! I easily got an appointment and was seen immediately upon arrival. Dr. Castaneda didnt make me wait for more than 5 minutes after doing the preliminary stuff (eye puff thing and look at the barn thing) with the optician. She did a comprehensive exam on me as it was my first time there. Everything was quick, and I had a feeling that shed been doing this for a long time. Turns out she has practiced over the past 14 years with both ophthalmologic and optometric practices giving her extensive experience with both fields.My contacts needed to be ordered and was called when they were in. Popped in, got them, and walked right on out! 2 minutes tops! I appreciate an office that values my time as a patient. Everything was quick but not rushed, and the staff is wonderful they asked if I needed water and they were able to answer all my questions. I would recommend this office to anybody looking for an eye doctor in the Katy area!
Friendly people, great service
I love ❤️
Staff was polite, professional, and Dr Castaneda was wonderful.
Good Doctor but, bad staff....
Very rude staff☹
Super sweet Doc
They treated me very well. Kind and they explained my case to me excellently
My husband and I went to the consultation very friendly staff and the doctor also, they passed us together to consult everything excellent the doctors treatment and very informative, she answered all our questions with kindness, we really liked it and from now on it will be our preferred optics.
I am very pleased with the service they gave me, from the front desk clerk to the one who sells the glasses! They were all very professional, kind and courteous. The doctor is exceptional. I am very happy with all the service and explanation I received. Idefinitely recommend this clinic.👍I am very pleased with the service they gave me, from the front desk clerk to the one who sells the glasses! They were all very professional, kind and courteous. The doctor is exceptional. I am very happy with all the service and explanations that I received. I definitely recommend this clinic.
Very good doctortake your time with the patient and explain very well
I really liked the very friendly staff and the very professional and friendly doctor I will definitely return to this place
Very kind the doctor is a Hispanic pride and above the pupusas arriba
Excellent doctor, very professional and friendly, her staff is also excellent, 100% recommended
Very good attention from the Doctor, she takes the time to explain all the procedure she is doing with the patient and clarify any doubts, highly recommended
The best place I have visited to consult my eyes without a doubt.