Please never never use this company. We purchased a set of windows and doors a new build in West University Place and have nothing but issues from the order process to the any type of service request.They are incapable of even the simplest of service requests in a timely fashion. We had damaged windows (happens in shipping / install) were we needed some parts. They have been working on the order for over 2 years now - consistently wrong parts, missed delivery dates and poor invoicing - that does not tie to anything.If I could rip out all the windows to deal with any other company I would - might do so ...Too many other better windows in Houston - dont subject yourself to Grand Openings!
This company hires employees from temp agency. And people off the street to work in million dollar homes. No one there had any idea what they doing they cant even read a tape measure. They have no experience any thing they doing and no idea what they doing so their work is sub par and not done correctly . Stay away from the company its bad news from top to bottom,