user
LBX Lighting Inc. Lighting Store, Ceiling Fans & Crystal Chandeliers
3211 Fondren Rd, Houston, TX 77063, United States
Appearance
LBX Lighting Inc. Lighting Store, Ceiling Fans & Crystal Chandeliers
Comments
Me
Review №1

Micheal at LBX was exceptional at helping me get my chandelier up and running again! After a scary sizzling noise along with flittering light and then a dead chandelier, I called LBX Lighting. I was pleasantly surprised at the time Micheal, the owner, took to explain the basics of a chandelier light along with what he could have his electricians do to restore my chandelier. He left me with no doubt that they could fix it. He even rearranged his electricians schedule to work me in sooner than expected since I needed to leave town. Best of all, the wires were repaired quickly, the crystals were polished, and all of the light bulbs were upgraded to LED ones. The chandelier shines now like never before! I highly recommend LBX Lightings services.

Ke
Review №2

Michael and the team at LBX were fabulous. We brought them a disassembled chandelier that belonged to my great grandpa, no instructions, just parts in a couple boxes. They worked quickly and with tremendous care to reassemble the chandelier, replacing all old wiring and other parts - they brought it back from the dead with tremendous care and expertise. Furthermore, they kept us super well-informed along the way, and we’re very reasonable with pricing. Their install crew was also amazing, getting the chandelier installed in under 30 min. Michael and his crew are passionate about their work and offer exceptional customer service. Highly recommend!

me
Review №3

I always go to LBX Lighting Inc. to get light bulbs and to look around,I call it Michaels collection to satisfy his customers need.a lot of beautiful things to see. Michael is most helpful person i ever known,He can go out of his way to make it work for you! been going there for yearsenjoy chatting with Michael also, you can talk to him about any things he always hear you and good respond. like I said, never stop going there.

Le
Review №4

I am extremely happy with my purchase, 2 chandeliers, 2 pendants over bar and 1 fan. After a brief conversation with Michael (the owner) he helped me decide on which lighting / style to go with because honestly its difficult to figure out with so many displays in his awesome show room. The price was more than fair and installation was great. The installation crew Jose and his crew (3) knocked it out in 4 hours, they helped me decide the height of main chandelier and they got it right! They wore mask and gloves, the cleaned the chandelier after installation. Thank you LBX you rocked and cant wait to go back for my bathroom remodel, blessings.

Sh
Review №5

We could not be any happier with LBX Lighting!! We were able to take our time and find exactly what we wanted from the store. The owner was super helpful in finding the right size and style. The chandeliers came in and they were just beautiful! The installation team could not have been more professional. They showed up on time and worked super efficiently with these heavy pieces. Customer service is fabulous!

Ma
Review №6

I needed a spot light for my sign. The business is called the Hack and we have a big vinyl logo on our wall that needed to be illuminated for dramatic effect. First things first, Michael is a stand up guy and very nice as well as knowledgable. I was planning on shopping around but had no need to after talking to Michael, he knew what he was doing. Michael helped us out and did all the brain work to make sure it looked awesome and it does. He had the ideas and the plan which really made it a whole lot easier for us to do our business while he handled it. He ordered the equipment and shortly after that had his team assemble the lighting and we couldnt be happier. Kind and knowledgeable and efficient. What else do you need? Id recommend him and his team on anything. They know their lights.

Da
Review №7

Love the place! Thank you Michael for your kindness it was so great meeting you the other day! We will be back for those chandeliers they were absolutely beautiful!

Da
Review №8

Faulty ornate chandelier needed attention and my wife found referral to LBX. Phone call led to advice and suitable arrangements for on site check out and then pick up. Good technical advice and repair in shop. Appointments made and kept with updates. Reasonable price. We felt comfortable with knowledge of repair and delicate handling of issues. We appreciate the attention, both technical and aesthetic, from Eric during check out and installation.

Ga
Review №9

Love at first sight!! I can’t tell you how much I love the piece I got!! My new favorite place to shop ❤️❤️ best customer service i have ever experienced so far in Houston! If you haven’t visit I definitely recommend you to do so.

Ma
Review №10

It was an unexpected but pleasant surprise to visit the LBX store. I needed to have a lamp repaired with the switch replaced. The gentleman who greeted my (the proprietor) took the lamp and proceeded to adjust the cord and complete the repair and assembly. I asked about the charge. He said, no charge. The whole transaction took about 10 minutes. While waiting, I noticed a gorgeous wooden statue of a horse--about 12 hands high. I asked about the horse and was told it was hand made. It was truly impressive. The only things more impressive than the horse were the owners professionalism and courtesy--not to mention the dazzling display of the large variety of lamps and lighting system. If I ever need a lamp, that is where I will get it.

Ga
Review №11

LBX Lighting has been a delightful experience from shopping to installation. I did not find these particular fixtures anyplace else. Michael walked me through the correct fixture for the room size and provided some education on lightbulbs and impact on air conditioning and electricity load. The installation experience was excellent. The gentlemen who installed the lights we polite, competent and tidy. I will certainly be a return customer.

Cr
Review №12

Mike and Dennis took great care of our family while we were in the showroom and helped us pick out two incredible chandeliers after a brief description of the spaces. In and out with 5 young kids in under an hour and on their schedule for install in about 10 days. 3 days later get a call saying theres a cancellation and they can come immediately. Luckily we were home and they were there within the hour. The incredibly clean and efficient team had both chandeliers hung and beautifying our spaces in under an hour. My wife has already decided she needs a fixture for another room and we know exactly where it will come from. Thanks to Mike and the team at LBX Lighting!

Ec
Review №13

Michael and his team did a fantastic job re-designing our office building! Completely transformed our interior/exterior lighting and his installers were able to work around our staff/customers very professionally without interrupting our daily operations. Highly recommend LBX!!

Pr
Review №14

Exceptional service! The lights are beautiful and Mike and staff are outstanding. His knowledge of lighting is unmatched and he has a personal touch. He really wants you to be very happy with your lighting. Scheduling is super easy and they accommodate your request. We would never look for lights anywhere else.

La
Review №15

Dennis did a great job with helping me find parts for a chandler my wife had brought years ago. Three different lighting showrooms would not help me or would not call me back even when I had the part number and point of contact with the factory.Dennis called a couple of days later to follow up if my chandler was working correctly and told to me that if I had any other lights he would be willing to look at them to get them fixed. I will be visiting LBX Lighting again soon and recommending them to all my friends and family.

De
Review №16

I cannot say enough good things about this establishment from beginning to end. Both Michael and Dennis were instrumental in helping me to make the appropriate choice of a chandelier and pendants for my home. They are truly design experts. In addition, their installation team was on time and displayed the upmost professionalism. They had sound advice on how high to install my items. It came out beautifully. Thanks all!

Gr
Review №17

Owner Michael and his staff are amazing. Will do whatever it takes to keep the client happy. We have purchased a few key pieces from him over the years, the latest (we drove from Louisiana to buy,) is an awesome stealth chandelier that fits in our home perfectly. Great service, great products. You need not go anywhere else.

Bo
Review №18

Years ago, Michael and his team updated lighting in main level of my custom home. They were very knowledgeable, professional, and displayed a keen understanding of lighting design. I learned that if you want lighting done correctly, you can’t rely on a builder or electrician, you must go to a lighting expert such as Michael and LBX.Last February, my master bath flooded due to a pipe break caused by the artic freeze. The ceiling collapsed, so I had to replace all the light cans installed by LBX. I assumed the contractor and his electricians could easily match the existing lights and trim but was sorely disappointed.After much consternation, I recently contacted LBX and asked if they get the trim that matched the rest of my house. I was pleasantly surprised to not only find they had it, but it was in stock, and they delivered fifteen trim sets to my residence the following day.Due to life’s diversions, I never found time to write a review for LBX; however, I am taking the time now to highly recommend them. The work they’ve previously done for me was excellent, they’re willingness to help their customers is greatly appreciated, and I have planned lighting projects that will go to LBX.

St
Review №19

Gregarious is the word for Michael - interesting also. But he assured me my old desk lamp which needed rewiring & possibly ballast change would be handled as if he were working with a million dollar project. He never called that day as he said. A week later I called - no lamp found. Then found without tag or my name on it. This is by phone to the store manager - who would check it & call in 1/2 hr. Its 24-hrs later & I dont know if Ill see this lamp again, inherited from my father on his recent death. Where is personal responsibility and integrity here? I have to call again today.

Te
Review №20

I had a great experience at LBX Lighting! Michael, the president, took great care of of me. He is extremely knowledgeable and friendly. Wonderful customer service. I’ll definitely return!

Ja
Review №21

I have nothing but superb ratings for this company. They are so friendly and accommodating. Add to that the expertise of the staff and warm professionalism. I had a lighting problem which they solved immediately. They placed my order and kept me updated on the status of the order. I will bring all of my lighting needs to LBX, including basic light bulbs, as they offer prices that are lower than other businesses—even Home Depot. I love supporting this small business, as their performance truly merits that support.

Ch
Review №22

Top notch service!! Great customer service in store, and turn around time was amazing, less than 24hrs. Very efficient and they cleaned up everything once theyre done.Definitely gonna recommend to friends and use again for my next fixtures.

D'
Review №23

Wonderful experience with LBX Lighting! This shop has a wide range of lighting that will suit any individuals taste. The owner Michael is very accommodating and he and his employees made sure that we were taken care of. We would 100% recommend this company for any of your lighting needs. I attached a photo below of how our chandeliers turned out in our venue.

Co
Review №24

I am extremely impressed with the customer service here. I called to get a ceiling fan installed and although they were booked, the manager Michael squeezed me in and got my fan put up in less than one day. 🙌🏾 Im especially impressed with the work that was done by Eric! He came in and did an exceptional job! He was very professional and efficient!

Ju
Review №25

Dennis helped me select new ceiling fans that required extended wiring that I could not find with fans from “Big Box” stores. The electricians who installed the fans did a great job. They had to come back with a face plate to complete the installation and that was done the next morning! I am very pleased and highly recommend!

Ka
Review №26

I came in and knew exactly what I wanted. But It was a run around; constantly walking away from me and acting like I was in the way. I tried looking at the box and was shooed away, only to be told the feature I wanted was “optional”. Well it’s not optional for me. Can we not look at the box and see if the feature is there so that I can purchase it?A quick google search told me they were charging almost twice for the same item compared to others. Even the manager was saying it was less online from others then the price retailed in store.I’m not sure why anyone shops here it’s over priced and the customer service is rough.

Ch
Review №27

I was not familiar with the store but I have a friend that works a few doors down. He suggested I take my broken lamp to LBX. I could not have been more pleased. They went out to my car and brought my lamp into the store and they had it completely fixed within 15 minutes and loaded it back carefully into the car. I was not even sure it could be fixed! Michael certainly was accommodating. I loved the merchandise I saw and plan to go back to the store to shop soon.

Vi
Review №28

What a fabulous shopping experience we recently had with Michael @LBX lighting! We stopped in while visiting Houston. WHAT an inventory - wow! True Inspiration. Every style was represented. We were delighted by the options. Michael had the answers to ALL our questions and verified our choice was available to ship. So customer service oriented. When our shipment arrived, as scheduled, we did not get all our light bulbs so Michael sent us a case that very day. It was a fun and productive shopping experience. I wish he could furnish our entire house!

Fr
Review №29

I called Mike (the owner) to book an install for a chandelier and track light fixture that I ordered on Amazon. Not only was he able to accommodate to my schedule, but more importantly he made me feel confident that the job would be impeccable for a very reasonable price. Above all, he treated me like we were family and that pretty much says it all. The team he sent (Jose and an assistant) was also professional and made sure I was satisfied with the install. Mike, keep up the good work. Youve earned my trust and friendship. Stay safe.

ko
Review №30

We bought a chandelier for our home on Aug 31st . The electrician from LBX came promptly on September 3rd and installed it . It looks gorgeous in our new home .The service we got from Michael and Dennis was of superior quality . We would certainly recommend LBX Lighting Store to all our friends .

sh
Review №31

If I would have gone to LBX instead of the other stores in the area, I would have saved so much time. Michael and his crew did a huge job for me in such a timely manner, I honestly didnt think it could be done. he transported multiple chandeliers from one side of the city to another, and back! swapped from one house to another, and even finished the earlier than expected. LBX is a quality showroom, with quality staff and very very reasonable pricing. No other store made me feel and comfortable as they did. you have a customer for life LBX/Michael ! see you in the future!

Le
Review №32

My husband and I stopped in the store and got caught up quickly in the energy and enthusiasm of Michael! He and Madison found just what we needed and gave us a fair price. Other stores we had checked did not carry the kind of globes that we needed - we will definitely go back with lighting needs in the future!

AP
Review №33

EXCELLENT CUSTOMER SERVICE!!!! THE MOST BEAUTIFUL LIGHT FIXTURES!!!! MICHAEL DESERVES 10 STARS!!!!SO UNBELIEVABLY SATISFIED :)

Ju
Review №34

Looking for great customer service or a unique one of a kind light fixture…. This is the place. Something for everyone

Sh
Review №35

We had a great experience with LBX Michael is amazing he has become like family, he helped us so much even though he was about to close the store he still stayed till 8:30 and then our house delayed and he was holding our chandeliers he was very understanding and helpful and then when we moved in to our house even though he was beyond busy he still gave us a favor and installed our chandeliers in the same week we so appreciate him!!thank you Michael and the team great work!!

Lo
Review №36

I had a bathroom vanity light with a broken fixture (swapped bulbs and one socket would not work). Was trying to sell my house and there was an open house on Saturday. Talked to Michael about it and he hooked me up with a replacement right away, got it installed quickly and efficiently with a very considerate crew before the open house. Would definitely recommend - great people, great work, and great products!Full Disclosure - owner is my next door neighbor

Ka
Review №37

I am thrilled with my LBX Lighting experience. I came into the store yesterday with several lighting needs. Michael, the owner quickly took me under his wing and helped me find everything i needed. His suggestions were right in line with my vision for my home, and frankly exceeded my expectations. My lighting was installed this morning, the very next day!The installers were great as well! Thank you Michael, I could not be happier!

da
Review №38

Found the place ( Michael we dealt with ) to be very helpful knowledgeable personable.

Je
Review №39

Jose and his co worker did as always a quick, quiet, clean job. Such pleasant guys to have around the house, no screaming or shouting, just getting the work done.., thanks so much, all the best, Jens.

De
Review №40

We are very happy with the customer service at LBX. Michael helped us with lightning needs and his electricians did great job with installation of bathroom light fixtures and kitchen pendant light. Will definitely do business with LBX again.

ch
Review №41

I placed the order with Dennis last week, they are on my order efficiently. I came to store to pick up my order, but my car is too small for the shipments, the manager Dennis proposed to help me deliver my order to my home without any charge simply because he doesnt want me to pay another trip for the same thing. He is amazing!! I just got my order at home, cant wait to see how the lights turn out my kitchen. Thanks a lot LBX!! I will recommend this to my friend.

T
Review №42

We purchased a Schonbek chandelier for our dining room. The sales rep, Denis, was very helpful and a pleasure to work with. Because Schonbeks’ are individually manufactured it takes a while for delivery but it is worth the wait. The install technicians, Jose and Calvin, were excellent. They were genuinely friendly, courteous and knowledgeable. We were impressed with their efficiency and care in hanging the chandelier. They gave great attention to detail, even wearing latex gloves to avoid prints or oil on the crystals. The owner followed up with a call to insure all had gone well. We appreciate the fact that he built his business with a solid work ethic and genuine desire to serve his clients. Highly recommend LBX Tony Skeryanc

To
Review №43

Mike and the Staff at LBX Lighting are phenomenal! His showroom is absolutely breathtaking, their customer service is impeccable! Mike has my business for life

Na
Review №44

First class!!! Couldn’t be happier with our purchase!!

Wa
Review №45

I had a burned out transformer in an undercabinet light. I called around Houston and no one was willing to make the effort of tracking down the part and making the repair. I called LBX and they made the repair that very same morning. It was a very small job but they treated it like it was their most important job of the day. They care about the customer and the job. Thank you.

Ch
Review №46

I purchased a couple of outdoor lighting fixtures last year from LBX Lighting. The owner- Michael, gave me a discounted price for what I really wanted which allowed me to use the savings and install them atop beautiful Austin stone columns. Went back when few of the LED bulbs failed before their warranty period and immediately got replacements, no questions asked. Very much appreciate quality of their products and warranty support. Michaels showroom manager - Dennis, was also very helpful every time I went in. Highly recommend this establishment !

Sh
Review №47

Michael was very helpful and so nice! Highly recommend! Good prices - he was willing to work with me on my choices - has books to choose from also- large showroom!

Ka
Review №48

Mike and his crew are amazing. They have an eye for detail and they do a great job installing your lamps.Also a great selection in store and knowledgable about Hubbardton Forge which is my favorite brand. Competitive prices even with online products

An
Review №49

We are very happy with our purchase and installation from LBX. The order came in on time. The lights look beautiful in our home. Thank you LBX!!!

Tr
Review №50

LBX did a great job with all of our lighting needs. We placed two large orders with them. The first was during Covid. The shipping took a really long time. Dennis did an amazing job at keeping us updated and calling the company to try and firm up shipping dates. Their instal crew was very professional and did a great job at protecting my home. The second order - one of the fans would not program correctly. Dennis stayed on top of the job until everything was completed correctly. The few hiccups we had were things LBX could not control. Through all the long delays they stood by their word and saw the job through to the very end.

Tr
Review №51

Michael and his team did a fantastic job. I needed a chandelier to be taken down, dismantled, cleaned and transported to storage. Michael gave a great price for doing all of this and his team was on time, professional and efficient. Overall, great experience.

Sh
Review №52

Mike and his team are amazing! We just recently bought two of the most beautiful chandeliers from LBX Lighting. Mike not only took care of us, but offered us an amazing price for our selection. We all were very pleased and think the latest additions to the house look absolutely gorgeous.

Mo
Review №53

Michael Eftekhar was very kind. The store has unique pieces. Great customer service. I will definitely recommend to my friends. I will shop here again in the future.

To
Review №54

Me and my wife were browsing for chandeliers and found the most AMAZING lighting store! The customer service was above and beyond and Mikey got us exactly what we were looking for!! We were offered cocktails while we were shopping and got a great price on what we were looking for.. highly recommended and we will definitely be back for all our lighting needs in the future:)

Pe
Review №55

Beautiful selection of fixtures, remarkable supply of hard to find bulbs and great service. My new go to store for all my lighting needs.

De
Review №56

My husband and I are first time customers. The showroom is simply beautiful. We purchased bathroom lights at a very reasonable price. Customer service is awesome and we highly recommend LBX for your lighting needs!

Do
Review №57

I needed to have my two chandeliers taken down because roof was being replaced & I wanted to protect them! I called a few places & Michael responded quickly and asked for address, pictures of chandeliers & date the work needed to be done! I texted him the info & behold the chandeliers I had bought at estate sale are from a top designer of chandeliers! Thankfully he was very knowledgeable & knew these needed special handling for transporting & would clean them while in the shop! He showed me the difference in designs and crystals of the different types in his showroom & I am glad I learned about the different types of crystals. If not for Michael I’m not sure I would ever know what I have! His crew of guys were great In taking care of them putting them in a crate built to hang them during transport to protect the crystals! They worked with my schedule as it rained and we had to wait another day to bring them back & hang them! I learned about chandeliers, crystals & lighting from Michael. He is very passionate about what he does & he is the one you want when you are deciding, designing or just need help with what you already have! I would trust him & I did! They did a beautiful job cleaning them and they are stunning to look at! Thank you Michael & his crew who handled it all with care! They are safely hung in my dining room & look like diamonds! He’s the one to call to get the best care for your lights! Thank you!

Im
Review №58

As architects, it is very gratifying to work with established professionals. It has been a pleasure to deal with Mr. Michael Eftekar, owner of LBX Lighting at 3211 Fondren Road in Houston, a wonderful showroom with so many products and accessories. Michael has been in business for at least 20 years in the same location and I have visited and purchased several times, and I highly recommend them. Michael furnishes lighting to many builders and private owners and the service is impeccable.Imad F Abdullah AIA, President, Landmark Architects Inc.

El
Review №59

I took a lighted makeup lamp which wouldnt turn on to LBX. After a short inspection, Michael found that the switch was just stuck ! It worked fine. He charged me nothing for his help. I truly appreciated his repair.

Ba
Review №60

About 1.5 months ago my wife and I were shopping for crystal chandelier lights. We walked into LBX Lighting where we met Dennis, who walked us through their crystal chandelier showroom. He showed us some chandeliers with some high quality Swarovski crystals. Eventually, we asked Dennis to show us a 2-tier 33x66 empire crystal chandelier with Swarovski Spectra crystals from his catalogs and we got a quote for it. My wife and I really liked it but the price didnt meet our budget, so Dennis made some arrangements with Mike and met our budget. He was willing to make sure we were happy even if profit margins are slim.After 2.5 weeks, our chandelier frame and its crystals arrived at the store. I called Dennis to arrange for the 3 professional installers to come out and install it. They did a great job bracing the light mount, assembling the frame, hanging it up, and putting on the crystals with latex gloves.The two reasons Im giving LBX 4 stars is because I think there is room for improvement:1) I wish we had more calls on where our order was and when to schedule the installers. I had to initiate those phone calls after 2.5 weeks of silence2) the installers threw away our certificate of authenticity for the Swarovski Spectra crystalsOverall, it was a good buying experience from purchasing to installation!

Ro
Review №61

My wife and I have been looking for some accent and specialty lights in our new home. We’ve been looking around for a while and we stumbled on this place. AllI can say is WOW!!! The selection was amazing and best we’ve found in Houston area. Service was superior. Prices were extremely competitive. The owner even spoke to us and he was very helpful. Honestly y’all - look no further for your lighting needs. You’ll love this place.

La
Review №62

I am highly pleased with LBX Lightings high quality light fixtures, crystal products, and most of all their top-notch customer service. Thank you Mike, youre the BEST!!!!

St
Review №63

My wife and I completely renovated our new home over the last ten months and went to LBX to shop for dozens of light fixtures and 40+ recessed LEDs. LBX Lighting provided us with excellent service, products, and guidance. Michael Eftkhar spent a lot of time educating us on the products, styles, and everything from grades of crystal to benefits of his commercial-grade LEDs. On our first visit, we had our 3 year old son with us. Michael gave him a Teddy Bear to entertain him while we talked and to take home. That level of care and service continued throughout our experience with LBX.LBXs electricians installed all the fixtures and light-bulbs and took care to wrap all the fixtures in plastic to protect them from the dust and paint of the ongoing renovations. Our General Contractor even went out of his way to comment on what a professional and top-notch job they did.Michael kept us updated at every point along the way regarding delivery and installation and called to make sure we were happy after the installations.After months dealing with contractor and vendor headaches, it was a delight to experience the outstanding service of LBX Lighting. We absolutely recommend LBX to anyone shopping for anything from a single light-bulb to an entire houseful of fixtures!These pictures are a few of our favorite selections just after they were installed. I cant wait to see them everyday!Thank you LBX!Stephen

As
Review №64

I recently made a 2 hour trip to Houston to find renovation materials for our home that was flooded by Harvey. I came across this beautifully lit up gem of a store! I just knew I was going in to look around and that I couldnt actually afford anything. The store owner, Michael, immediately welcomed me and assured he could help me with all of my needs. He also made sure to tell me that although I was worried about the process of shipping to my home, it would be a flawless transaction. INDEED, from start to finish, Michael and Dennis went above and beyond to ensure I was completely satisfied. Top notch service, showroom, communication, product, ALL exceeded my expectations. Also, I would like to thank you, Michael, for your personalized, autographed CD for my little pianist daughter. She thought it was beautiful and truly appreciated your talent. LBX Lighting, you rock!!!

cl
Review №65

Sales personnel very friendly . I purchased about a dozen bulbs I couldnt find anyplace else. One bulb turned out to be defective so I returned to get a replacement. They replaced the defective bulb without hesitation and also gave me three additional bulbs at no charge. I was well satisfied to say the least. Great owner and staff!

An
Review №66

We ordered all of our Crystal Chandeliers for LBX with Mike (Owner) for our new house back in January. B/C Of COVID-19 we got delayed until July on production, shipping and installation. During that time Mike still managed to keep us in the loop of everything and got us installed in a timely manner. His installation crew that had to drive 8 hrs to us and stayed for 3 days was so professional and prompt even with a few setbacks. We truly felt it was money well spent on such elegant Chandeliers. Will definitely come back for future purchases.

Da
Review №67

Now that our kids are gone, we sold the Bog House and downsized to our Forever Home which we needed to completely remodel. My Wife and I were cruising the Light Shops on Fondren and thought we new what we wanted to replace the fixture in the Foyer. from another shop. On the way home we saw LBX and stopped. As soon as we walked in we met Micheal who was extremely friendly and not pushy. We told him that we were looking to replace the fixture in the foyer and he introduce us to Dennis. After meeting and talking to Dennis, we decided to replace not only the fixture in the foyer but also the dinning room and the fixture over our pool table. The LBX Crew came out and all was installed with no issues or mess. However, I ordered the wrong size for the foyer and Michael said no problem, well make it right. Then the COVID situation arrived and delayed everything. Both Michael and Dennis were in constant communication and as soon as the correct fixture came in, the LBX Crew came out in complete protective gear and replace the fixture in less than 30 minutes. So instead of purchasing one fixture we bought three and the limited company weve had since theyve been installed have given us great complements. Michael, Dennis and the LBX Crew are all Professional and actually nice to work with. If I needed more fixtures, I wold go directly to LBX. David

Sa
Review №68

Bought a large 36 lamp chandelier. Their total price beat the best price I could get for purchase on the Internet plus installation. Professional installers that know chandeliers. Will buy again from Michael.

Mi
Review №69

I have a halogen desk lamp which is decades old. It stopped working. I tried replacing the bulb but still didnt work. Took it to a repair shop where I was told it was probably a burned out transformer, parts were impossible to get, etc. They suggested I try LBX. Busy, crowded place. Obviously a lot going on. The owner took a look and handed the lamp to a technician and told him to see what he could do. Five minutes later the technician is back with the lamp working! Turned out I had bought the wrong replacement bulb. The owner could have made up a story, kept the lamp for a week, billed me for parts (you know it happens), etc. Charged me pocket change. Prompt, honest, friendly service. Prices look fair just glancing around the shop. As the Terminator said, Ill be back!

Da
Review №70

This was my first experience with LBX Lighting. Simply put. It will not be my last! What a great customer experience the entire team provided me. I had damaged a floor lamp and searched for a lighting store who did repairs. Not only did the showroom manager Dennis take an interest immediately the lamp was repaired in iess than 30 minutes! Plus the showroom is exquisite! Thank you so much for the experience!

E
Review №71

I went in the store looking for a low wattage bulb. Even though I only needed one, Mr. Eftekhar took the time to understand exactly why it was needed and provided a few options. What impressed me the most was his willingness to help and honesty. It didn’t seem to matter to him that I was only spending a few dollars. He wanted to make sure my needs as a customer were met and even provided an extra bulb for free. Thank you!

ma
Review №72

Let’s say this is a review well deserved, as i never write reviews. Lbx lighting is obviously the best lighting company in TEXAS, yes I said Texas, because Michael, combined with his elegant taste of the most beautiful collection has perfected his customer service skills. We got every single light in our household from Lbx and the process was extremely smooth. Even though we had a some delay in the arrival of our entry way light, Michael and Denise communicated each and every step and made it less stressful for us. Every time we went into the store, we felt special and that is how every customer should feel. We will forever be grateful to the Lbx team, everyone that walks into our house wants to know where we bought our lights. I could be difficult client sometimes but thanks for people like Michael who have mastered their jobs lol. P.s ... before Lbx we went to at least 6 different lighting stores, but if everything came from Lbx then you understand why they are the best.

So
Review №73

LBX lighting is a place of excellence. I am a pastor and Michael, who is a great person and salesperson, offered me a great piece for an awesome price. Although we are dealing with COVID-19, the delivery was quick considering the circumstances. LBX Lighting is the place to make your home beautiful at a reasonable price.

Ra
Review №74

Michael and his team are excellent! My wife bought an antique chandelier in an auction and Michael and his time revived like new and an installed it.

La
Review №75

Mike, the owner, is a magician. As he expertly repaired the fixture I brought him, I watched him graciously juggle multiple customers and phone calls. This man definitely knows his business. Knowledgeable and gracious. 5 stars isn’t enough.

Gr
Review №76

These guys did a remarkable job!. We had a very tight timeline with a fast closing from selling our home & needed our priceless chandelier moved immediately. They performed with professionalism and personality. We will use them for all our lighting needs. Thanks to Dennis for the communication and to Michael for the care of chandelier as well as us as people.

Mo
Review №77

LBX Lighting has been absolutely AMAZING to work with! They deserve more than five stars for sure! From the first time I walked in the store, months before actually purchasing anything, to the last follow up call I received from Mike, the customer service as been incredible. We renovated a house and needed new light fixtures in every single room. Not only did Mike help us with our lighting design needs, he price matched every fixture we purchased. And he did not charge us for the several days it took for installation. We purchased a massive chandelier for our entryway and he really put us at ease with his knowledge of the crystals and lights we needed for our home. His guys that did the install were so kind, professional, quick and did not make a mess! They even hung a very old chandelier I did not purchase through them! LBX Lighting treated my husband and I like gold star customers and I would highly recommend them to anyone in need of any lighting! Through our renovation process, they have been the most wonderful company to work with. Thank you Mike for everything you have done for us! We will be back for more!

Tj
Review №78

This store is a rare treat! I searched everywhere in Houston for an unusual bulb for my office lamp....NO other lighting store in town carried it, so a competitor recommended LBX Lighting to me on Fondren. What a fabulous place! Not only do they have excellent customer service; they carried the bulb I needed at a great price, Michael even installed it for me. The store is a DESIGNERS delight! Not only are there so many, unique lighting options, but also great custom pieces for your home any designer would want in their own showroom. The owner is a doll...so helpful and even gave me a CD of his piano music, his other passion! For you horse lovers with money, looking for a rare, one of a kind piece... he has the most exquisite full size, handmade wooden horse made by an artist in Spain. It is worth a stop just to see it! Designers do come by this store...it does not disappoint! Everyone is so helpful and friendly too!I it was my pleasure doing business with you!

Da
Review №79

The overall experience at LBX Lighting was awesome! The selection of lights and prices were much better than some of the other lighting stores in the SW area. Micheal, the owner, was very friendly and helpful in finding the right chandelier for my parents dining room. It was in their budget and he had it installed the very next morning. I would definitely go back there to buy more lights.

Ga
Review №80

This an amazing lighting store with a wonderful variety of lighting choices. If you are lucky you might hear piano playing. Michael is an accomplished composer and his music his beautiful. We are very fortunate to have found this store. We have just recently moved to Houston.

Ju
Review №81

We have NEVER had such an outstanding shopping experience! We stopped in hoping to find a replacement for a broken cover on our halogen lamp fixture. Michael, the owner / president of the company actually took a part off a display and gave us the lamp cover from it. A gift, he says. THEN as our conversation went from one thing to another, we ended up at his beautiful piano and he played us a couple of songs he had composed himself! Incredible!! BEYOND good customer service. I guarantee you, you wont get this kind of shopping experience at Amazon! Do yourself a favor and go see Michael.

Ca
Review №82

I bought a number of light fixtures from LBX when we were remodeling our home in 2006 - recessed, under cabinet, low voltage, etc. I did the install myself and Mike and crew were very helpful with suggestions. 13 years later I brought back 2 recessed fixtures that had stopped working - Mike sold be the parts to repair the fixtures, and after about 30 minutes labor we were back to 100%. Excellent service and lots of inventory!

Br
Review №83

Michael solved a technical problem we had in two minutes! Had just what we needed. Very helpful! And then we were treated to a personal piano concert that we REALLY enjoyed! He is a friendly businessman and a talented musician!

Do
Review №84

My husband and I were tired of replacing the ceiling fans in our home from the local hardware store where the quality of the products are questionable at best. My husband searched and found LBX Lighting. The hospitality in the store is amazing. Michael and his staff are very warm and welcoming. Michael set us at his table with several ceiling fan catalogs, drinks and cookies to search for what we exactly wanted. Order placed we went away happy and excited to receive the 3 new fans we were replacing. Unfortunately for Michael, Im that customer where if anything can go wrong it will. We had to order a 3 foot drop down rod for our great room ceiling fan, the rod did not arrive with the ceiling fans. Long story short, after Michael making several angry phone calls to the fan distributor and apparently a blizzard that delayed shipping of the down rod, 3 weeks later the fans, drop down rod and light bulbs were deliver to our home. And the light bulbs were not the right bulbs. Michael was very gracious and apologetic for the mistake and to make it more than right I received the bulbs we paid for plus a total of 9 additional LED light bulbs at no additional cost to me for the bulbs or the shipping. I highly recommend LBX Lighting! Thank you Michael for everything you have done!

Ja
Review №85

Mike is the greatest. He opened the store for us on a Sunday, allowed us to shop while he waited patiently. He is also a man of his word. The lamps we bought didnt work for the space we had in mind. As promised, he took them back and gave us a full refund no questions asked. We will definitely return for our other projects.

Re
Review №86

As a real estate Broker, I have referred and bought chandeliers for clients from LBX. My clients have been too pleased with their purchase. Last week my chandelier and lamps I bought for my personal house were installed. I was like a kid in the candy store trying to select from the wide array and selections in the store. The staff were cordial and very respectful. Michael made one feel right at home. The installers were very professional and neat. My overall experience is that I am thrilled at my house and the service I got. Thanks LBX Lighting for bringing new light to my house.

An
Review №87

We were very pleased with our experience while shopping at LBX Lighting last week. I bought a beautiful chandelier which was a conversational piece at my party last night. I appreciate the outstanding customer service given by Michael and his staff.

Sh
Review №88

I came in the store to have 3 very old crystal lamps rewired and updated. I came in and dropped off in the late morning, and by late afternoon, they were completed. Everything worked great, and Im very satisfied with the work they did. I would highly recommend this company to anyone who needs to refurbish old lighting, or to choose something in store, as they have Everything you ever want or need. Thanks for the great work LBX

Ra
Review №89

I came to LBX Lighting because they were the only place to find a specialized bulb for my large Lava Lamp, purchased from Surprises, a gallery/gift shop over 20 years ago. Michael was enchanting to visit with and most helpful with my purchase. He has quite a life story and testimony! A very memorable meeting and the store is amazing!!5.0 Most delightful.

Li
Review №90

I had the best experience at LBX! From the moment my mom & I stepped into the building, we were greeted by Michael who offered us anything we could possibly think of to drink - That was awesome! From there on, Victor took us straight to what I was looking for and within 10 minutes, my beautiful chandelier was being boxed up. However, we were not done yet! I was enjoying the beautiful scenery while relaxing in the massage chair, and eventually was listening to Michael play the piano! It was quite the experience - We got a great deal, meet some great people and walked out happy, happy and with a great story to tell!I highly recommend the shop for all your lighting needs!

De
Review №91

We have been customers of Michael for five plus years and he has helped us through three remodeling projects in two houses. His professionalism and service are outstanding and we have come to feel like family every time we enter the store.We have bought and exchanged a number of items without issue and Michael has followed up with us on every detail promised. His installers are equally outstanding. They arrive when promised and they are very competent. They also wear gloves which is nice especially when working with fresh paint.The store atmosphere is energizing and interesting. Michael constantly is adding to lines to the store and we dont see the same items each time we enter. Everyone in the store makes me feel that serving me is a priority and they are responsive. If I ask to see a light turned on they respond quickly to make sure that I can see what I am buying.Each visit is positive and I am always thanked for my business. They dont miss any details. I can strongly recommend LBX Lighting.

jt
Review №92

The LBX Lighting showroom has a great selection and we found a fantastic chandelier for our foyer. Michael took the time to describe the differences in crystals and even the light bulbs that would be used. He made us a great deal and even threw in custom painting of the light bulb bases and a dimmer switch. The electricians arrived on schedule and were very courteous and careful in hanging the chandelier. Highly recommended!

Ly
Review №93

Five months ago, we had never been in LBX before. We went in there on a Saturday. Mike & his staff were so attentive in helping us pick just the right lights. We were offered a glass of wine right away....if was very fun shopping there. They have so many beautiful lights to choose from. He said he would beat any price from anywhere else. My partner & I bought 4 pendant lights from Mike.Once our contractor put the lights up, there was one that had a scratch on it. I called Mike & he contacted the manufacturer. They said it would be a couple of months before they could send one. Even though it took a little longer, Mike let us know each time he followed up with them on the progress of where we stood. We will definitely buy any lights needed in the future from LBX. I highly recommend making your light purchases from them. You will have the best service hands down.

Co
Review №94

LBX Lighting is the absolute best!!! I purchased two stunning chandeliers and Mike (the owner) allowed me to set up a payment plan. It took me 2 years to finish paying for my chandeliers. I tried to make sure to at least send a payment once a month but Mike was always cool and excited to see us when we came in. Not once did he call and hound us for a payment he was always understanding. I finally finished paying off my chandeliers at the beginning of this month. I called Mike, he ordered my chandeliers and they were installed within 2 weeks. Very professional and prompt throughout this entire experience. Needless to say, Mike treated us like FAMILY! He was very patient with us and I recommend LBX Lighting in a heartbeat. Not to mention my chandeliers are the talk of my neighborhood. Two of the most spectacular chandeliers youll ever see, in my opinion. I am a extremely satisfied customer. Mike is the BEST!!!!

Al
Review №95

Very positive experience! We were looking for high quality, reasonably priced lighting for our home, which was being remodeled post Harvey. LBX exceeded our expectations on all counts. Michael and Dennis thoroughly explained our options and helped us select the perfect fixtures. The LBX installation team was prompt, respectful, knowledgeable and did an amazing job. We will be repeat LBX customers!

Tr
Review №96

We had an awesome experience at LBX Lighting. My wife and I stopped in and she found the light fixture she could not live without. Every team member in the store was very nice. We purchased the light and they came out and installed it on a Saturday. The installer did a great job. After the light was installed we had some work done to the ceiling around the light. The contractor that we hired damaged the base on the light fixture. I had a business card of Michael and sent a text at 9pm on Friday with a photo of the damage. I had an immediate response back that they would be in contact with the manufacture on the following Monday.LBX spoke with the manufacture regarding what happen regarding the base being damaged by another contractor. LBX was able to have the manufacture ship a base at no charge. If the manufacture would have charged it would have been $400.00 plus $200.00 for the licensed election to make the change. We appreciate that LBX saved us $600.00. It was very kind of LBX not to charge us for the change out since it was not their fault.This was a delightful experience working with the LBX team. We will recommend them to all of our friends and use them for future lighting needs.

Sa
Review №97

LBX Lighting, Inc is the bomb! Walked into the showroom just to look. Found a chandelier I liked but it was to large for my area. Michael offered to order the smaller version and if I wasn’t totally happy he would give me a full refund. The chandelier came in damaged from the manufacturer. I returned it and when the new one arrived, Michael sent his electricians to my house to install. They were quick and efficient. Love the chandelier!!! Love LBX Lightening!!! Love the service!!!DON’T FORGET TO ASK FOR A CD OF MICHAEL’S PIANO MUSIC. If you time it right, Michael will play for you.

Kr
Review №98

The lbx lighting team was fantastic from the moment I walked in the door. I was initially in the store with my small daughter. Michael and his staff were very patient with her and even entertained her in the area of their store with books and toys so that I could enjoy walking around looking at their unique selection. After shopping at MANY lighting vendors, I returned to LBX lighting as I found their pieces most unique and brilliant. Michael made me a great deal on several chandeliers and even had his electrician come and hang them. The electrician was timely, efficient and professional. He took the time to show me various heights for the lights he was hanging so I could make sure they were perfect. Furthermore, after he had left, I got a call from LBX lighting reporting that the electrician noted 1 of my fixtures was missing a crystal! I had not even noticed. The whole team was SO honest and they mailed me the missing crystal which was easy to place. I could not possibly have had a better experience than LBX lighting. I would recommend them without hesitation to anyone looking for high end fixtures.

Gr
Review №99

I was in the middle of a porch rebuild project and wasnt very happy with what the contractor was planning to do regarding the lights, so I searched for someone to help me get what I wanted exactly. I found LBX Lighting online and was impressed with the amount of good reviews they had. I called and spoke with Mike (the owner) for a bit, and he invited me to come in to talk to him as I had a specific fixture that I wanted in mind.I came in and noticed Mike treated each customer as if they were family. I shared a few pictures of what I had in mind and the dimensions of my porch and he immediately sketched out what I needed to do for my porch. We then discussed priced and he gave me a discount on the fixtures as well.We scheduled a date of when his electricians would come out and on the day, I got a call confirming my appointment. The guys came out and were very professional. They also made sure they spoke with me about certain details to make sure I was happy with the way they were planning to install before they did it which I appreciate.They finished without a problem, and when I turned my lights on for the first time at night, the lighting and the porch looked exactly how I had envisioned.I would recommend Mike and his team and will not hesitate to go back to them if I had any more lighting needs.

Sa
Review №100

Michael is a top notch business owner. Hes very engaged with the business and with his customers. My experience was very positive and he took great care of me. Hes extremely responsive and I will certainly remain a loyal customer. More businesses should follow Michaels style of customer service: Meet, greet, assist, and do it all with a great attitude. And if youre lucky, he might play one of his original pieces on his grand piano. Priceless!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:3211 Fondren Rd, Houston, TX 77063, United States
  • Site:https://lbxlighting.com/
  • Phone:+1 713-529-0250
Categories
  • Electrical supply store
  • Lighting store
  • Electrician
  • Interior designer
  • Landscape lighting designer
  • Light bulb supplier
  • Stage lighting equipment supplier
Working hours
  • Monday:9AM–6:30PM
  • Tuesday:9AM–6:30PM
  • Wednesday:10AM–6:30PM
  • Thursday:12–6PM
  • Friday:9AM–6:30PM
  • Saturday:9AM–6:30PM
  • Sunday:9AM–6:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations