I went this morning to have a name embroidered. Walked in, no one at front desk.... there was a girl at a side desk; she looked at me but didnt acknowledge me, no good morning or nothing. I waited for like 5 minutes for someone to come but no one did so i left.

The expectant shipping dates are not accurate. There should be another company to order school shirts from. I still have yet to receive my order from August 31st! Also, my first order i had to exchange shirts and sweatshirts for sizing. After waiting a month, i wasn’t even given what i ordered. Instead of the navy sweatshirt, the maroon sweatshirt was given to me and that was never communicated. It’s been a terrible experience. I just want my 2nd order of uniforms for my child so i can be done with this company.

My fiance and I were looking for a vendor to print our wedding welcome bags before we left for our destination wedding in Colorado and we came across Bayou City Shirts. We had reached out to others, but our rep made it clear that they would give us the best deal AND the best timeline and they did! They worked with us to find a bag that suited our needs and delivered it exactly on time. The quality of the print was great (see pic) and we couldnt have been happier with the final product!

I emailed them to proccess a return.They were very responsive at first.After iwent to drop off the shirts they told me i should recive the refund withing 3-5days.Its been two weeks.i email them call them and they dont answer at all.

Very disappointed with this company. My daughters school has only allowed us to purchase the school shirts through this company or else I would have bought somewhere else. Many people are saying that their turn around time was so fast but in my case they couldnt get ONE shirt shipped off until one month later. The price for the shirt was $14.99 and they charged me $8 for shipping(which I paid since it said priority mail). I thought okay, quick shipping, no problem. WRONG! They wanted to charge me priority shipping but they were going to take one month send it off. When I emailed customer service, Tom was not friendly at all. Instead of offering for me to pick up the shirt, so I wouldnt have to cancel the order, he simply canceled. This company is literally blocks away from my daughters school, they are local, and based on other reviews, they allow pick up. So why didnt Tom offer me that courtesy. Rude, completely rude.

Words cannot explain how satisfied I am with my shirts from Bayou City Shirts. This was my first time ordering a mass amount of shirts, and BOY was I truly lost! I was blessed to have such a fantastic sales representative, Marcos! He was extremely professional and so helpful, literally walking me through the steps of the buying and designing process. With my organization, we often made so many changes to our order, and Marcos being the best sales rep ever, was so flexible and was ecstatically willing to change it for us, no complaints what so ever. Marcos was very easy to contact and responded quickly when contacted. The prices at Bayou City Shirts are extremely affordable, they print and they also do embroidery with so much care and pride, and I truly believe they put their customers needs first. I shipped my shirts, and they came within two days. Marcos and everyone at Bayou City Shirts works hard to ensure their customers satisfaction with all their products, and satisfaction was redeemed for sure. My organization loved our shirts, and we cant wait to work with Marcos again for future projects. 10/10 recommend :)

Decent products, not so great customer service.

Very Helpful!Very Knowledgeable!Very Fast!Very Reasonably Priced!I have used them for several projects and they have never let me down. Thanks for the great customer service!

I had a great experience with Bayou City Shirts. Marcos called me to make sure I got exactly what I wanted with the design I submitted. The polos I ordered came out perfect and were ready a week early. I would definitely recommend them to anyone.

Worst experience ever don’t recommend them I ordered shirts from them in September 2019 and now it’s March 2020 ... 6 months later still no shirts. they don’t want to refund my money either. The school should get somewhere else to get shirts from. Don’t recommend them at all!!! Finally got the refund after I went up there btw they sent the wrong shirts again!!!!

Marcos was super helpful and patient with me (even with all my silly questions). Turnaround time was super fast and we were so happy with our shirts! Pricing was great too!

My campus has ordered shirts from Bayou City Shirts a few times now, and we loved the results. Their customer service is awesome and the staff took extra time to help us with all of our needs.

Very fast communication! Our shirts arrived within a week of confirming the quote. Will continue to work with this company for our school club shirts.

Our sales rep was readily available via phone or email when we need to make some updates or changes to our order. I received our shipment right away and was very happy with the quality of the materials we purchased. Overall I had a great experience working with Bayou City Shirts.

Ordered t-shirts from Bayou City Shirts for a work event. Worked with Marcos and he was great! They got our shirts done quickly and for a good price! Great quality and great service!

By far the best here. Service, price and quality. Ask for Marcos, hes the man!

We use BCS every year for our office team building event. Mirielle was so easy to work with and the shirts are great quality.

Placed an order for school shirts and when I received them they had circular stains around the logo I called to have the issue resolved and their fix was that they want me to drive to their office so they can exchange them its not a 5-10 min drive it’s about 40 min with no traffic and @1hour with traffic.. very disappointed in the customer service and in quality of the work...

Marcos helped me out and was very helpful, printed over 450 shirts in just a few days (including mock up and approval time). They did our shirts last year as well and we were just as pleased then. We will be using them again.

I recently placed an order for 50 shirts for all of our staff, and I was very pleased with my experience. Cristina was extremely helpful and patient throughout the whole process. I would recommend Bayou City Shirts to other law firms in the Houston area!

Thanks to Mirielle and Bayou City Shirts for supplying our family-owned business, JQ Brick Repairs with quality t-shirts year after year. Our experience with them is exceptional from beginning to end! Always proud to support local businesses. Houston Strong!!!

They did a great job on our shirts! Jaylyn was such an attentitive sales rep and helped in every way throughout the process. Super quick turn around!

Marcos was very professional and helpful. I will definitely call Bayou City Shirts for any and all embroidery and screen printing in the future.

IF YOU WANT TO ORDER SOMETHING FROM HERE, ORDER IT A YEAR LATER CAUSE THATS HOW LONG IT WILL TAKE TO ARRIVE. RIDICULOUS AND TERRIBLE CUSTOMER SERVICE. TERRIBLE JOB BAYOU CITY SHIRTS, TERRIBLE. DO BETTER! I STILL HAVE NOT RECIEVED MY ORDER!!!!

Excellent customer service, and even better quality!

Quick turnaround, competitive prices, friendly, helpful people, and quality custom shirts! Bayou City Shirts has been our go to printer for our VBS and Womens Retreat shirts for several years.

Terrible customer service. i have been calling for 2 weeks about an order i did for school shirts, and have got the run around. I talked to Cassie, Marcos, and various other people, i have emailed, and left msg, i have asked to speak to a manager as was told he was not available or have gotten transferred and sent to a voicemail.

Amazing staff! Friendly and hrlpful