I went in to get custom size futon mattress for my RV trailer. They helped out with no problems. Plus I even had to change my order. I believe I will always recommend them and go to them first in the future. It looks like the mattress always belonged there. Thanks again for all the help. Great service!!! I am one happy customer!! :)
I absolutely love this place. High end merchandise without the price tag. The owner Mrs. Amanda is amazing she knows her stuff and is extremely helpful. I highly recommend this futon store. I will definitely be back she has so much cool stuff. Lamps, tables ect..
This is a great place to trial and find comfortable futons!! We were able to try out each type of futon with our own space and time. With no pressure to buy or add on anything. There are also a wide selection of quality futon covers that you can touch the material with your hands and see the designs. Amanda is great and someone who makes every effort to get you what you need!!@COVID - We had an appointment and were the only ones in the store. Only Amanda was with us and she wore a mask the entire time. We felt comfortable going in with our baby in the stroller.
The customer service Amanda provided was outstanding. I went in with a lot of questions and all of them were answered. If you are looking for top quality furniture for your home, this is the place.
Great customer service! Amanda is very knowledgeable about the products that she sells and Im a repeat customer 😁💯
This store has impecable customer service. I first called Amanda Baker (the owner) to check on availability of waterbed waveless bladders and decided to go in person. Amanda is not only very knowledgeable about waterbeds, but she makes sure to know the customer and their needs before just selling something that is not the perfect solution.At first I took home what we both thought was the correct part, when Amanda found out it was a packaging error from the manufacturer, she immediately sent me texts and called me to make sure I did not start the water filling process, she also offered to drive herself to my home to pick up the wrong article. I decided to upgrade my waterbed bladder and while what I needed was not in stock, Amanda personally contacted the manufacturer, made sure delivery was done in the most expeditious way for my needs.Today, it is very hard to find this level of customer service provided with a smile and the feeling of dealing with a trust worthy and knowledgeable person.I not only highly recommend Right Futons & Waterbeds and Ms. Amanda Baker, the owner, but I will go back when I need to buy futons or any of her beautiful lamps.Thank you Amanda! you brought confidence in the process again.
I placed an order for conditioner. Amanda called to be sure I ordered the correct product. Then she called back to let me know when the product shipped and to tell me she was trying different packaging and to let her know if I had any damages when I received the package.Ive had a water bed since 1983 except for a 4 year period. Im happy to find a waterbed store with wonderful customer service.Thanks again Amanda.
My wife and I have been Right Futon customers since we moved to the Houston area over 4 years ago. We have purchased several futon mattresses, one frame, and several other items. All are very high quality. But what keeps us coming back is the great service. We are treated like family, and that is a big plus for us. We do plan to continue coming back!
Incredibly professional operation. Highly recommended!
Right Futons and Waterbeds is the place to go for your Waterbed needs in the Houston area. Our old water bed had seen better days, so it was time to replace it. The service, personal care and attention I received from Amanda Baker the owner of RF&WS was refreshing, especially, in this day and age. She really wanted to make sure I made the right decision in my purchase. Needless to say I am very happy with the decision I made per her recommendation and we now sleep better then ever.I highly recommend doing business with this establishment.
First of all Amanda is awesome and knows what she is talking about! Her knowledge and willingness to help left me with a 5 star experience at Right Futons & Waterbeds.I purchased the Dillon Futon Frame and so far am super pleased with it! Easy install and setup. I highly recommend that if you are looking for a futon that you go check out Right Futons & Waterbeds, they have quality products and great service.I came in with a set budget in mind and left within that budget! It really doesnt get any better then that! I will definitely return in the future when looking to add more furniture to the house. I really recommend that you go check this place out for yourself before buying any futons from anywhere else! You will be sorry if you dont!
We bought a futon here years ago and it has lasted well. We are repeat customers and just bought our second one. The service is personal and very kind and efficient. The futons are great quality. Look no further, get your futon here!
They are open by appointment only but the owner came and open the store for us right away. She was very helpful and knowledgeable. Ill be coming back when we need decorating help
Return customer. Since they were on the Katy Freeway. Concierge service. Reasonable cost. I say what we need. They say yes we have ... we try it and take it home, because she is always correct. Love the place. Sleeping better again, already!
I dread having to buy anything these days. Sales people must be under a lot of pressure and it always shows when they pressure me. Theres just no joy in shopping, but with Amanda, the opposite was true. This was shopping the way it should be. She let us test out the various mattresses without pressuring us, then when we had narrowed it down she was able to help make a final recommendation for us. We are so very happy with our purchase and feel we got real value. None of the local stores could possibly do better. In fact, they all seem to say they carry futons, but most of them either dont or have one model and similarly one mattress. I just dont get why this type of furniture takes abuse in the market. We have two futons and couldnt live without them and our guests thank us for sure. I hope Right Futons continues to thrive and grow as a business and really endorse them.
Right Futons is the only place in Houston to purchase a QUALITY futon and walk out with it same day. They have a great selection of futon mattresses and frames as well as many other products. The staff was friendly and I am very satisfied with my purchase!
Good quality product, great customer service. Not your average futon, super comfortable and nice.Thank you!
Amanda knows her futons. I made an appointment, and after spending just 16 minutes in the shop I knew what i needed; a double foam mattress on a Dillon frame. She got me set up and ready to go in a jiffy. The futon is comfortable as hell and quite the looker. I highly recommend using Amanda’s services. Thanks right futon!
Excellent customer service and tremendous pricing!Made a last minute appointment to pick up a new mattress and accessories. The store was very clean, goods were ready, in & out quickly.Excellent “ contactless “ safe transaction.Owner knew exactly what I needed.5 STARS !
It is refreshing to be able to find waterbed accessories locally. This merchant was polite and the service was terrific. Thank you!
I got a futon here with a organic cotton mattress three years ago... I bought it because it looked sturdy.. it continues to be sturdy and still looks new... great durable product... stress free buying experience... no hidden costs and fees...
After searching EVERYWHERE for a Corduroys bean bag chair/bed for my daughter I finally found one on Right Futons & Waterbeds website. Unfortunately there was a mix up with the Corduroys warehouse and the order wasnt going to be available. Amanda worked for the better part of the day to get everything cleared up and taken care of for me. I will be getting my item after all! From the shop in Texas to my house in Minnesota I can not thank Amanda enough for her help and care! Only wished I lived closer so that I can shop with Amanda in person!
Awesome experience. Great place to buy furniture. Amanda the owner is super knowledgeable and extremely helpful with everything. Would absolutely recommend this store to anyone!
This is one of the best experiences of having to service my waterbed. Amanda is amazing. Came out explained everything the process was easy. Highly recommend. Amanda will be my goto for all my waterbed needs.
I purchased my dream bed from Amanda she was very professional patient knowledgeable threw it all..I highly recommend.Much success..😎🙏
Great customer service and product selection!
I purchase my WaterBed in May 2020..I was told by Amanda that my frame legs would last for years with no problem..In September 2020 I had to purchase another frame legs from her it broke in half..What a Mess!!Please be aware when you purchase anything from her..I thought I had a Warrenty that would cover but she told me my frame legs was separate..I will not be referring NOBODY to Right Futon..Missleading..I should have purchase a regular mattress for this EXPENSIVE Waterbed I purchase from her..Lesson learn I will not be going back...Poor service😡😡😡
I had a great experience while shopping here. Great products and great prices. Customer service was excellent! And thank you for your support of the Houston Fire Department.
We decided to go and visit the Right Futon store. We were very happy with the selections and quality. Walked out with Two futon beds! Everyone is loving their beds! Best bed purchase ever!
I ordered online, sight unseen b/c I couldnt find a good futon store here in Phoenix, and Im so glad I did. Really great prompt and personal service & when I needed help looking into shipping a replacement leg, they were on it right away. Great price for an excellent product. Love, love, love my futon.
My boyfriend got both his futons from Right Futon and both are amazing. When he experienced damage with one, Right Futon provided replacement parts free of charge! Great customer service!!!
Absolutely LOVE our Right Futon!! We needed to purchase a futon for adult guests to sleep on as we were losing our guest bedroom to a newborn and we are sooo glad we chose to visit Right Futon! Our sales associate Amanda was so awesome and really took her time to find us the perfect fit in what we were looking for. She even found us a more affordable mattress than what we had originally chosen which made us feel like she really held our best interest above a sale!. Everyone that sleeps on our futon can’t believe how comfortable it is, including my 6 ft 225lb father in law! It’s so classy looking and we couldn’t be more pleased. Thank you for 5 star service!!
Amanda is knowledgeable and super helpful, especially if you dont know exactly what youre looking for. They have a lot of options in stock that you can try out, and others that can be ordered - we were able to get a really cool futon with built-in flip-up side tables that is solid wood and feels way more comfortable than anything from Ikea.The delivery/assembly service they use is great too - had everything in our home and assembled within 60 minutes and even showed us step-by-step how to best unfold, then refold the futon.Overall great experience!
I had a great experience buying my futon here. I like the quality of the frame and how easy it is to operate. Wall hugger futons are the way to go. Amanda was great to work with and helped me pick out the right mattress to go with my frame. Best place for a futon in Houston!
We were looking for a top quality futon for our front living room. It needed to look nice and be made from wood, not cheap steel. I wanted something that would function as a couch most of the time but serve as a bed when our relatives came into town. This place had just what we were looking for in solid wood. The lady who helped us, Amanda was very helpful and patience with us not pushy. She genuinely cared that my wife was happy with the selection style and design of the futon. She had dozens of covers and helped my wife find one that really looked nice. The one they picked out together matched the color of the wood and our room décor, sort of modern but still south western too. The neat part about a futon is if want to change the way it looks you can just change the cover, we got two one more formal and one more fun. The warehouse is in the same building so we were able to buy the futon that afternoon and have it home within hours. I highly recommend this place and was very pleased with the all the help we got from them, and the easy going attitude of the staff.
I had a great experience buying from Right Futon. Amanda the owner was very helpful in pointing me to not only the right futon for me but the mattress and cover as well. The price and quality were great and I would highly recommend it to anyone looking for a quality futon.
Great experience. Very helpful customer service. We were shown all the options in the store, making sure that we knew what our choices were. Amanda gave us all the information we needed in helping pick the right futon for our home.I had no idea futons could be this comfortable and nice! Definitely recommend.
Great experience. I wasnt sure what I wanted or needed. Amanda was a great help..... explaining all the options and and helping find what was best for me. Its great because I am 100% happy with what I got. Highly recommended!!!
Excellent communication and customer service.
I sure wish I went here first. After looking at almost a dozen mattress/futon stores in Houston, I finally found the selection/quality/price I was looking for here. The service was fantastic, which was critical because I just dont know much about futons. After comparing prices, Right Futon had the best deals. Most importantly, their selection and inventory on-site was key. I strongly recommend this place if you are looking for a futon.
Wonderful shopping experience and a fabulous Queen-sized Futon!I found the store online and purchased futon and mattress on a Sunday. On Monday, Amanda (the store owner) was calling me with a shipping date and a few great suggestions. Im extremely happy with my new bed and with the entire shopping experience. Highly recommendable!!!
I had planned on giving a rather detailed, painfully frustrating experience that I had with Sears and a Futon Purchase. Theres too much to post here. I wont be doing any more online purchasing with them again though.After I cancelled the entire order I started looking for a store that I could visit. A store that I could leave with my futon. When found Right Futons, Immediately I noticed that I should have started here first. The Futons I was seeing in the Strata Frames section was EXACTLY what I was looking for. So I placed a call and got Amanda on the other line. I can honestly say that she took care of me in the manner that a vendor should. We talked styles, colors, and prices. Before the call was over I knew what I wanted.The following day I had planned to drive over and make my purchase. I had to leave later in the afternoon to head over though. That meant that I’d be dealing with the Afternoon Houston Traffic. To make matters worse, my GPS stopped working. Amanda knew the area well enough to know exactly where we were when I called and walked us in turn by turn. She was also gracious enough to keep her doors open a bit later than scheduled because she knew we were traveling in wouldn’t make there before the end of business. Once there my wife and I were able to See, Touch, and Experience the Futon that we were purchasing. Amanda made sure to demonstrate how to use it and answered every question we had. I was very pleased with our experience.After dealing with the traffic going home I unboxed everything, did my inventory, and carried everything up to the office and started putting it all together. In less than an hour I had exactly what I was looking for prior to going to Sears. There is NO WAY Sears can touch what I have now, and there is NO WAY I’ll be doing anymore online ordering through them either.Do I recommend Right Futon? Hands Down…Yes!Will I recommend them to my friends and Family? Yes!Will I buy from them again? Yes!Thanks Amanda!
This is the only place I would go to shop for futons in Houston. I bought a futon over 5 years ago and the movers lost the parts to it. The owner of Right Futon worked with myself and my husband to try and find the parts to the futon, even giving them to us for free to try out to ensure they worked before purchasing them. She even provided us with the instructions to put the futon together since we no longer had them. Unfortunately, the futon was too old and the necessary parts are no longer being sold, but we were more than happy to buy a new futon at Right Futon and a wonderful man came to deliver the futon and put it together in less than 30 minutes. He even provided us with a quick tutorial on how to operate the futon as our previous futon was not a wall hugger unit. Without a doubt, the best buying experience Ive ever had.
Awesome experience. Amanda walked me through the variety of futon mattresses out there. To think there was just those flimsy kind you buy at Walmart! I actually purchased a bunk bed from her. Surprised a lot of people dont know she sells them! The kids are loving it already. Easy to put together. Simple instruction. Thanks Amanda for getting me the right bunk, the right futon, & the right cover that fits my budget and my familys needs. You rock. Highly recommend purchasing from her. Small business is where you get top quality costumer service and personal attention.
Sometime last week, I went to this establishment with only one type of futon in mind. After walking through the entire store, I was fortunate to be able to see all the different types of futon mattresses and futon frames they had to offer. The lady who assisted my fiance and I was very informative and very patient with us. Prices are reasonable considering these futons seem luxury and durable. All types of futon covers are available as well. In one week the futon we ordered will be ready for pickup! Hope all will be well. :-)
The Only one in Houston Texas you can walk into the store and see great quality futons!!!! Love love this store...
Walked into Right Futon with little idea of what kind of Futons even existed and walked out a very happy customer. Amanda was very helpful with choosing the right Futon and gave me a fantastic deal on a bed that I really look forward to sleeping on! She was even fun to talk to! Thank you Right Futon! If youre looking for a Futon and dont want to deal with lines, low quality, or impersonal salespeople at other larger stores, I seriously recommend this place!
All you want and much more when it comes to adding fun furniture to your house. Customer service couldnt be any more helpful then what they offer. Reasonable prices and great quality. Highly recommend this place.
I had a great experience. Relocated divorced starting over so decided to go back to my younger days where I had water bed and loved it. Memories were right. After getting the set-up at this store where the owner took me by the hand and taught me over about waterbeds. I made the frame and installed the liner and soft shell filled it with water and bam my back curved into the water and I slept like a hippy again! Had a few calls on the phone that the owner nicely guided me through hose connections and got to give this store 6 STARS.....
Amanda was great,I have been looking for the perfect Futon for months now and I ran across there website. So i called her up and made the drive from Kemah.Once I arrived she was nothing but helpful. The mattresss they had are so very nice unlike dept stores.So after an hour of jumping from futon to futon i got the perfect one and absolutely love my purchase. I highly recommend them and such a great selection. Thank You Right Futon.
I showed up around closingto right futon, and even though it was about to close Amber still gave me the best customer service Ive ever seen! She took me around and was honest with me about sales and prices so I could get a great deal instead of take me for all my money! Since I dont know much about futons she asked me the dimensions of the frame I had at home to make sure I got the exact size for my futon frame. All the mattresses where comfortable and good brand names and not to expensive shell give you a good deal too I definetely recommend going here for a futon or any type of mattress!
We started here first since we were looking for a good quality futon for friends and family. to sleep on/ We were pleasantly surprised by the extensive selection and combinations of frames, mattresses and covers. We purchased the wall hugger design and are glad we did since there is no chance of hitting the wall.Amanda was very helpful and attentive to our needs.The only glitch we had duringv assembly was not paying attention to the orientation of the seat panel support. Once we got that right, the futon operated as designed.
If youre looking for a futon that will last you for years then you should come and shop at Right Futon. They have great selections of frames and matresses which are high quality at great prices. Customer service is wonderful. They help you look for exactly what you want and answer whatever questions you may have. I would definitely recommend this store to anyone seeking to purchase a futon.
They are the BEST. If you need a bean bag, futons, or bedding accessories, go to Right Futon. They will do their best to get you a good deal. Not only are her deals good but the quality is the best.
Awesome service!! We drove halfway across Houston (with bad traffic) and the owner was so courteous and waited for us! We were able to get waterbed conditioner, the vinyl treatment and a new heater for our waterbed. She also has an excellent selection of futons. Thank you for your wonderful service!
Not happy, When visiting the store the woman talked incessantly and at an exorbitant rate of speed. She assumed we knew way more than we did and totally confused us.She was most difficult to follow and we didnt learn a thing. She even asked if we were gonna buy right then! Unfortunately because of extreme need we ended up purchasing a floor model the next day over the phone. We didnt even get a 10% discount and when they delivered to my home the cover wasnt even included which was why I didnt challenge the less than 10% discount. Then the delivery didnt provide mattress removal, just the icing on the cake!
If you are looking for a Fouton this is the place to go. Great selection in the store and near infinite variety can be ordered. Staff is super helpful. She even helped entertain our child as my wife and I shopped around. I can say enough, check it out. The way the feeder works it can be a little hard to get to, exit on Little York and take the feeder towards I-10.
Excellent Service!!! Great selection. Thanks for all the help!
Excellent customer service. High quality products. We love our patio furniture, thank you!!!
I had a great experience with Amanda, she was excellent! The store was warm, and the display of merchandise was very convienient, and made it easy for me to make a choice. I love my futon, and I highly recommend Right Futons & More.
A quick phone call and I was able to find, purchase, and pick up what I needed for my waterbed the same day. Great service and fair priced.
I went to several places in Houston looking for futons, quickly becoming frustrated at my choices. Finally decided to search Google and found Right Futon and was astounded by her wonderful selection of futons. Definitely coming back for all my futon needs.
Worst service ever. I would not ever recommend buying from these females. Paid over $500 for a futon for my son and turns out it wasnt in stock and it would be here a few days out only to be told a week later that it had never been ordered and I was going to have to pay to have it delivered to my home.
This place is awesome! We walked in and walked right out with our CordaRoy bean bags. Fast and friendly service. Highly recommend!
Superb customer service!!! Amanda answered all our questions and we walked right out with our futon that day. Highly recommend to anybody looking for quality, durable futons!
My girlfriend and I had an excellent experience buying a futon mattress here. Before going to Rights, we had tried finding a futon mattress at about five other stores (Target, Walmart, Ikea, etc.), and we came up with nothing! These stores all had futon mattress come up on online search results, but when we arrived they would either not have any futon mattresses for sale (only selling futons with mattresses connected to frames), or they would have a single crappy mattress. Our luck changed when we arrived at Rights! This place takes futons seriously. They sell frames separately from mattresses, and theyve got a lot of options. When we arrived at the showroom, we got to sit on about 10 different mattresses, and we picked one that we liked and that was within our price range.
Im very happy with my Futon and Matress. Great selection and avoided paying shipping charge w/ online retailers.
Soooo when my son asked, why do we have to drive all the way across Houston to this futon store, aren’t there any closer? I replied because RIGHT FUTONS AND WATERBED SHOWROOM is the ONLY place in HOUSTON that sells REAL FUTON mattresses!! No cheap imitation futon mattresses here and there IS a BIG difference. Amanda with her knowledge, friendliness and patience made us feel welcome to stay as long as we needed to try out and choose the perfect authentic futon mattress, frame and cover for our new home!! Thank u sooo much!
Excellent customer service.There was a minor problem with an item, but the owner volunteered to meet us with us on her day off to resolve it.This is our fourth furniture purchase from Right Futon and have never had a problem or complaint.
Walked in with very little knowledge of Futons and what would work best for us. The staff was very helpful with guiding us in the right direction. Terrific selection of products --able to leave the same day with our unit! We chose The Wallhugger option and that is a definate plus in our small area. Quality Product .... looks great in our guest room.
Best selections. Owner was very helpful in selecting what I needed and not pushy about the sale.
1 review5.0 star rating 1/20/2017Buying futons online is one thing but seeing them, sitting on them and actually laying on them is a whole nother thing. Amanda at Right Futons has a great collection of futons, mattresses, bunkbeds and other unique items. She has a huge array of colorful solid, pattern and print fabrics. You get to see real colors not the ones on your screen. Amanda help us pick out futons, covers, pillows and even lamps for our beach house. We were weary about how everything would go together but Amanda helps us make the perfect choice. Get off the net and go see Amanda at Right Futon.
Love love love my new waterbed!!! Nothing like the one I had in the 70’s!!!! Thank you Amanda for all your help and expertise in choosing the right one!!
Great service and selection. Its nice to deal with a business owner that really cares about customers
A special shout-out to Amanda for her patience and expertise in helping me select the best futon within my budget!
I bought a futon and mattress from here 4 years ago. After several moves and many people sleeping on the matress, its still going strong.
Amanda is super nice and fun to talk to. I love the quality of the furniture and the warranty she offers. I told Amanda that purchasing a futon online was cheaper and she was sincere in regards to the difference in quality. She told me to check the return policy and also advised to always measure the futon if I did buy online. She even researched on the spot to find the actual manufacturer of the futon I was thinking of purchasing. Of course, it turned out to be a subpar quality product from a subpar manufacturer, which is exactly what I did not want in the first place. Plus, honestly speaking, if not satisfied it would take a lot of effort to return the darn thing through the mail no matter how good the return policy.She was never rude and was extremely informative. I purchased 2 KD loungers and 2 10 twin futons, so Im very satisfied with my purchase. They are so fluffy, huge and comfy. Its hard to believe theyre twin size futons, as they appear much bigger.Going forward, I will be purchasing all futon products and accessories from Amanda. She also has an amazing selection of futon covers in every pattern, color, size and material possible. This store is a one stop shop!If youre like me, you check google and yelp reviews and appreciate honest feedback.This is why Im practically writing a book here and dont forget you get what you pay for.
Amanda was extremely informative and patient with our questions. This made it a pleasant buying experience and with the large selections we would recommend Right Futon to others.
This place is awesome. This is my second purchase with Right on and the name says it all. They are Right On point with their service and availability of products. I tell everyone I know about them.
Excellent customer service, very friendly staff and lots of options to customize your futon.
Very helpful service here, options are limitless....the only true futon store in Houston.very happy with our purchase, and brought futon home same good stock on hand..
Will definitely go back and refer friends. Great place, extremely knowledgeable staff, and fast delivery.
Amanda was extremely helpful and pointed out the many changes in futons since the last time I purchased one. It is conveniently located, but a little difficult to find, but just look for the American flags!!
Great selection, and great service! You will find what you are looking for!
Great products and service. Would buy here again.
We bought futons and futon covers from Right Futon over a year ago for our dog boarding guest. We love the quality and durability, our doggie guest love the comfort.
Good Service and good stuff...would recommend it...
Great selection, speedy service, and very knowledgeable and friendly.