Customer service is fantastic. I got my liquid in 0 nicotine and he added the nicotine for me to my liking. A better quality nicotine than is added in at the manufacturer and I really could taste the difference. Didnt spend any more to do it.
Wow… I’m simply amazed at the professionalism… I truly enjoyed the experience - it’s unlike any other vape shop I have experienced! The knowledge and patience that Yemi (I’m sorry if I misspelled your name) shared was outstanding!Thank you for listening to my flavor palette and making me my Pink Lemonade - I love it!! Looking forward to our next visit!
Always an amazing experience at this shop. They allow you to mix and match and create your own vape juice. Theres no added sweetness so your coils last longer using their juices versus pre-made juices. I came here once and wont go anywhere else.
I enjoy going to this store. I dont know the guys name but he is a kind and patient person. I try not to go to any other vapor store for my needs because of him. I trust his knowledge and dedication to product knowledge and education of how his products work. It sucks the store is moving further towards downtown but that gives me a reason to explore the city a bit more.
Great shop! The prices are excellent and the owner is always helpful! The new location is super nice.
Real deal, your franchisee is excellent. I have to drive a half hour to get to your store. OPEN/Sell a Franchise in Katy.
Great customer service every time I go. Gives great insight in the products I’m thinking about buying to help make a purchase decision recommend this store whole heartedly.
One of the best vape shops Ive been to. Better than selection and service than any shop Ive been to anywhere in Texas
Best service and they have cinnamon flavor- very hard to find!!!
I love this shop. Owner is helpful and knowledgeable with every product he carries. I live by the Galleria, but I don’t mind making a little trip to give me business here.
This is the place to go if you vape! The store is CLEAN, well stocked, and the staff is knowledgeable! Even if you know nothing and are buying a gift, they will wall you through it and explain everything- and you get points for redeemable for discounts!
Great place to go for all your vape needs! The owner is very nice, professional and knowledgeable. Recommend
I go here all the time to either buy pods for my pod system or to buy house-mixed juice. I constantly forget to ask for his name, but Ive never once had a bad experience with VaporFi (on Westheimer). He is very knowledgeable and has helped me with my purchases. I always leave with new information on the latest vapes! Thank you!
Hi is the store open these days? Cuz it says temporary closed.... what r the opening hours
Honestly one of the more professional vape shops Ive been to. Doesnt feel like a smoke shop, all house juice is measured meticulously out in the open and affixed with a printed label instead of a sticker marked with sharpie, and the owner is really good about double-checking what you order. Ive only ever seen one guy working, which can mean a small wait, but Ill take it if it means quality isnt compromised.
This guy is the most knowledgeable guy I’ve ever met in the business!
Great selection and I love that they make custom juices. The guy that works there is amazing and doesnt just try to sell you things. He will take the time to educate you and give you all your options. I used to go to different vape shops but this is my go to always. OH! And they started selling CBD products now
Always amazing service! Super friendly and helpful. I definitely recommend for anyones vaping needs
Always friendly and helpful! They always have my products.
I had a tremendous experience with this VaporFi store. The manager is extremely personable and went above and beyond to help me find the right vape products to fit my life. I highly recommend this store if you are in the Houston area looking for a fantastic vape supply store!
Very informative. Customer service was amazing and every recommendation was spot on!! I will definitely be a loyal customer.
Best vape shop ever
Absolutely love this place! The customer service is excellent and the fact that I can make my own custom Vape juices has me hooked for sure!
The owner is very helpful and knowledgeable. It seems that he is almost always there, as I have yet to meet any other staff. I drive half an hour to go here when there are many shops that are much closer to me. Just the best.
Insanely knowledgeable about everything. This guy really knows what he is doing. Super friendly too!
Yemi is very knowledgeable and always a pleasure to do business with. One of the best vape stores around. The bundle options are the best. Thank you sir for a great business.
Great service and selection.
Let me start this off first by saying, Yemi is professional, classy, smart, and knows what hes talking about when it comes to vaping, and the same things can be said about his store. I told him everything that I didnt like about my previous vape, and not only was he able to pick me out a much higher quality box mod, he informed me that a company that I liked was actually owned by the one that I hated, who always gave me trouble and whose devices broke after a short time. He helped me pick out a Vaporesso GEN S box, and a Valyrian II Pro tank, and reassured me that he always has the coils in stock, as I had originally come in looking for an RTA(I backed off of that idea after finding out that the company was owned by the one I always had issues with).He spent time with me to get it set up, show me how to go through the menus, and ensured that I walked out with a good quality, working device that I would enjoy, and would be usable for a long time. I cannot praise this experience enough. I have been reluctant to go to brick and mortar shops for years, and had been mainly purchasing online due to so many bad experiences with trashy shops that give horrible service, and know less than their customers. The problem with shopping online is that its always limited me on what I can buy due to lack of stock, and inability to speak to people in person, who actually use the products. Not only that, the new law that makes shipping vape products illegal is officially in effect, meaning that I can no longer purchase online anymore.TL;DR Yemi is amazing, I went to this shop on a whim and it rocks. Ill certainly be going back.
This was my first experience in a vape shop, and I am absolutely blown away! yeni was so patient, professional, and passionate! all my questions were answered and made super easy to understand. he sold me items based off my own needs instead of how much he could sell me.
Bright and clean store with an extensive hardware collection and competitive prices. Yemi is very professional and knowledgeable.
Will definitely be going back for ALL of my vapor needs! This place is awesome!10 out of 10, Would recommend
Always have a good experience every time I come here.
The owner of this store Yemi, legit Vape Genius .. he is the real deal hands down. Knows the ins and outs of vapes and will take time to educate you. Recommended his favourite flavours for us to try and made the juice on the spot. Highly recommended. Carry’s a lot of everything (and it’s the best of the best stuff) ..
Yemi is such an amazing person! Ive never had a bad experience with him ! Hes super nice and sweet to me and everyone I see there ! Always a great experience!
Great customer service amazing never felt so welcomed in my life. The staff was so friendly and knowledgeable that I felt very satisfied with my purchase and confident. I’m new to vaping and the staff really made sure I knew how to use the device before walking out. They have a great selection of vaporizers and juice from things for the newbies all the way to things for the pros. Can’t go wrong with this place I don’t see my self going anywhere else than this place
The owner is super cool. He is credible too. Highly recommend.
I’ve been coming to this shop now for a few months an Yemi is my guy! Knows exactly what I’m looking for when it comes to recommendations. He’s never pushed a product on me and instead will educate you. Check it out!
Received defective product never worked out of box. Too bad I am stuck with it!!!!!!!!!!
Dude there took the time to show me what I was doing wrong and showed me how to get the best vaping experience. Great service and great products...its my new go to spot
The owner was helpful and friendly. I will be back!
Excellent service. Well priced.
Was coming through the state of Texas needed stuff chose your shop, got all the way off the freeway drive through town just to pull up to a computer printed sign saying youll open at NOON! Why couldnt you make that adjustment on google times online? This way people checking your times wouldnt drive all the way to your store to find a paper sign on the door? REAL PROFESSIONAL!! ILL FIND ANOTHER VAPE SHOP to take my business. You would have gotten NO STARS but have to give something just to give a review.
Great variety of products, incredibly friendly and knowledgeable customer service. Great place. I got a wonderful education about vaping. Will definitely return.
The service was awesome! The guy who helped me was named Yemi. He did such an awesome job on the phone and in person. Definitely coming back to this place. Didnt know it was a flavor mix bar!! Omg it was so cool. 5 stars and MORE!!!!
Vaporfi is the best vapor juice in Houston TexasAnd Yemi is the most helpful with his knowledge of the vape juice and his honesty with the customers hands down the best in Houston. Thank you Yeni!!!Again I went to Vaporfi and Yeni the owner is the greatest mixologist of E- juices!!! Thanks again.
I had an excellent experience! As a new vape user, I was having difficulty with my first mod, and needed a helping hand to get started. I selected this shop based on reviews, and I was not disappointed! Yemi is masterful in his art. He explained everything I needed to know, and patiently answered my questions. He is knowledgeable, calm, and collected. I was thrilled by the time I selected my purchases; including a fabulous custom flavored e-juice he mixed for me based on my personal needs and preferences. Now I can’t imagine shopping anywhere else!Update January 2021:I’ve been returning to this shop regularly, and recently decided to buy some CBD vape for my mother with Multiple Sclerosis. Yemi walked me through the entire selection process, and suggested a fabulous Peach, Pineapple, Menthol flavor combination. My mother is in love with her new CBD vape, and is already seeing significant benefits toward her ailments. I’m thrilled. Thank you!!
This is by far the best vape shop I have seen in my seven years of vaping. Everything is so clean and appealing. The reward program is awesome and Yemi is amazing in both knowledge and customer service.
Love 💗 this place very experienced / awesome blends / great prices / and amazing service !!
New to vaping and CBD. Staff was very friendly, honest, and helpful. They had a nice selection and shop was super clean and inviting. I visited a few other places before diving in. This was my favorite of all of them. I will continue to shop here even though I live 30 minutes away. Thanks for the great products!!
This is the best vape shop that I’ve ever been to. Yemi is the man; he has a unique mixture of knowledge and attentiveness. The quality of VaporFi products and juices is top notch. I wouldn’t waste your time experimenting with other shops.
Professional and clean shop. The employees are very knowledgeable and friendly. They do not push sales and will give you honest advice to any question you ask.If you are looking for a high end store that focuses on quality, this is the store for you.
Husband and I went in this evening. Owner took his time explaining different things and also shed some light on other things as well. Great service.clean store. Load of products, vast selection. Great prices as well. Only bought some batteries but cant wait to go back and dabble with the juices.
Great prices. Very knowledge. Good legal options
Yemi is very knowledgeable about these products. I have been vaping for 2 years now and he showed me some things that I should have known considering how many devices I have purchased from other vape stores. He was very patient with his explanations and had a gracious attitude. The merchandise is top notch. I got a SMOK device that was a perfect fit for me. Replacement pods and coils are readily available. VERY reasonable prices and great selection of juice. You can even create your own Vaporfi concoction of flavor. How neat is THAT!?!?!Plus, with distributors not producing a steady supply of juice....VAPORFI is the SMART and SURE way to get what you want EVERY TIME!!Highly recommend this place for QUALITY in every aspect! YAY VAPORFI! I will forever come to YOU!!
Awesome Vape shop
Do not confuse with vaporfi.com it’s a horrible website
Yimy is the man. Ive been doing business with him for years now and theres just no alternative if youre looking for great product quality and customer service that is second to none
They don’t even price match! Just order it online, way more expensive in person,Also, the one year warranty is a scam, my POLAR came with a warranty and the warranty people never got back to me, going to ask my bank for the money I initially paid.ORDER EVERYTHING ONLINE!!!!They are more than double pricing!
The owner of this location is always so nice and so helpful!
My fav spot for vapes and e-juice!
The owner is very nice and super knowledgeable great place!
Very helpful, patient, and knowledgeable. Im very happy with the service/products, Ill soon be back for future purchases...
This store is so great! It is amazingly clean and organized while also being very inviting and warm. The staff are not only knowledgeable about the products, they are friendly and helpful. I appreciated the guidance in helping me select a cbd product from the store. This is the place to shop - great atmosphere and customer service I can’t speak any more highly of! They have earned my loyalty!
My favorite place to shop for vape juice and accessories! The staff are very knowledgeable and have helped me with any question or concern I’ve have since coming to them. When you want unique flavors this is the place you want to visit!
I have been going to this vape for months and it is amazing! If you want to save money on going through coils but still want good quality juice with different flavors this is the place to go! Louie is super helpful and amazing!
Another amazing visit and perfect juices thanks to Yemi
Clean, Friendly, and knowledgeable I am a first time vape buyer and I felt very confident with my purchase after asking many questions and having them all answered.
The owner or manager, yemi was extremely helpful he is very patient and informative! Great service!!
Yemi was very professional and helpful! Highly recommend you check them out.
Found my new vape shop
Awesome place! Very helpful and knowledgeable owner. Good prices. ( comprable to online prices) highly recommend going there for all your e-cigarette needs!
Extremely knowledgeable and nice people. They actually seem way too smart to be working in a Vape shop.They have very reasonable prices a good selection of equipment and extremely good liquids as well.
Awesome service, always a great experience!
Very great prices, they can make custom juices for you, which is awesome, the service is very professional, when I come back to Texas im definitely coming back here!
New to vaping, a bit intimidating, but Yemi awesome and found the perfect juice for my device . ALREADY wanting to purchase a bigger vape with more power ... just don’t want to get to ahead of myself . Overall very pleased
Very nice guy helped me out a lot with my first time buy
Did a dope in and have to say this is the most impressive vapor store I have been in today. Incredibly clean and modern step up and I love thier approach to creating custom blends. Mod prices where reasonable and the service was excellent. I will definitely be returning.
Ordered online, item was sent back. Emails go unanswered. Ive yet to receive what i bought & paid for. Highly unsatisfied. Will never spend a $ and will sure share my awful experience with anyone wanting to spend money on vape supplies. Would gueve negative stars if allowed.
***update***My vapor pen was broken and I stopped by to buy new one. The owner offered me a new pen for free even though I had mine for over 6 months. I am really impressed with their customer service.Very friendly staff, wide selection of flavors. They need to enhance their rewards program though.
Simply the best. This is for the true vapor connoisseur. Beautiful atmosphere, staff is great, and the quality and selection of flavors cant be matched. Wish there were more locations but I drive across town to come here. 5 stars.
Very knowledgeable and friendly staff. Very informative and easy to talk to. Took the time to make sure we knew what our options were and allowed us to sample flavors for 1.5 hours to figure out what we wanted. No pressure to buy! By far the best experience at a vape shop Ive ever had! Will be returning for business!
Great customer service, COVID safe and good products
Best e-juice store in the Houston area! Purchasing experience was fantastic! Personnel extremely friendly! Product has a very clean taste. I highly recommend visiting this store. I will never buy e-juice from anywhere else!
If you dont already have I go to vape shop save yourself the trouble of driving all around Houston looking for a good spot and just come here. Excellent knowledgeable staff that has customer service that is through the roof. I drive all the way out from Katy just to do my business here.
Moms vape died. Bought an identical one from here. The pods cap was loose and leaked easily. Came back and they replaced the part.
Best vape store in Houston. Customer service is unrivaled and prices arent inflated. I used to shop at the online store but now I go out of my way to come here because of the awesome staff.
Great Experience!!I have been a smoker for about 20 years, when I decided to quit I started using a Kilo 1k device.Recently they discontinued my flavor pods, Forcing me to find an alternative, I did some research and decided to go with a new Fetch Pro Pod Device. which was out of stock in all the stores and on backorder. I called what seemed like every store in town and came across VaporFi at he Westheimer location .I spoke with Yemi who stated he had a few of the devices in stock, and at the right price .After being told by different stores that I could get it on back order at 3x the price. I went to VaporFi where, Yemi the store Manager assisted me.H explained the pros and cons of the device, set-up, and how to use it properly. He even stayed after hours to make sure I had every bit of info I needed about the product/warranty info and all without price gouging or haggling. Thats quality customer service. I would definitely use this location again in the future.
Amazing staff! Yemi and Nick were super-helpful, showed me some stuff that I never knew and they were happy to help. Awesome store, definitely coming back. Thanks guys!
I have been shopping here since the day they opened! The staff is very friendly and personable. The juice selection is amazing and the price is perfect. With the flavors they have available, you could easily make up thousands of combinations of juices. I was vaping on the premium juices for three years until I found these guys. It is definitely worth a stop in to see what they have to offer in hardware as well as juices.
Wonderful experience. Great customer service and great prices. Unlike a few other places Ive been to before. Will definitely be back soon!
Great place to go to pick up really anything Vape related. Great customer service and really good prices too. Definitely will be returning.
VaporFi and its proprietor appear bright, modern, welcoming and well organized. The store presents top quality juices and hardware across a broad spectrum, and the proprietor exudes exuberance and sincerity while dispensing knowledge with enjoyable conversation.I am always very pleased to find a store which provides everything I need and want while actually enjoying my time there. Product and service are terrific.
Yemmi is amazing and very knowledgeable
Yemi is the BEST, most professional and knowledgeable vape employer/employee Ive ever met and Ive met a lot.
This is the best vape store I have been too. The price is right at less than $20 per bottle, and the custom flavors are very good. The owner and employees are very helpful and friendly.
Great Customer Service!! He taught me the basics, and we began my journey to NO CIGARETTES! Very patient even though i took 20 min to pick out a flavor! LOL. 10/10 would recommend to all friends and those who want to quit smoking.