Put a schedule thats correct
It seems that after new management things seem more organized and great customer service as soon as you walk through the door. Variety of parts and for the most part it seemed they can order anything I could need!
I called yesterday Friday March 10th around 3 pm asking if you had some rivets in stock that I needed first thing Saturday March 11th morning at my company to work on an important project. Your store had the rivets so I asked the guy what time the store opened in the morning. He said 8 am. I said I will see you then. You might want to have your people answering the phone know your store hours and day of the week they are working because I showed up at your store this morning and the store was closed Thats a problem. Doug Branch B&E Resources
Not open at 7