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Famous Stages - Warehouse
17203 Bamwood Rd, Houston, TX 77090, United States
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Famous Stages - Warehouse

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rh
Review №1

Great deals! Also showroom @ 12961 north freeway Houston tx 77060

Do
Review №2

You can’t trust that you’re getting a fair deal (on even the smallest of things). I bought 2 lights that Amazon sells for a quarter of the price and they wouldn’t match it. My church needs thousands of dollars of light upgrades, but not one dime will be spent here. Terrible business.

Da
Review №3

Always have what i need! Joey was very helpful!

Ba
Review №4

This business has the nicest kindest employees Ive come across in a very long time.

Ch
Review №5

An item I wanted to purchase was listed online for $999. When I went into the store to see the product before ordering, I was informed that the store price was $100 more. I asked if they would honor the online price instore or if I simply needed to make the purchase online (which I did not mind doing). The gentleman on the salesfloor said he would make a call to get approval to honor the online price. A call was made to Joey, at the warehouse who later informed me that he is management. Joey stated that he would look into it and call the salesperson back. After 20 minutes of waiting in vain, I asked the salesman to call Joey back for a response. Joey then informed the salesman that the item was priced incorrectly online, that it had been updated in the system, and that they would NOT honor the $999 price in-store or online. To my dismay, I went to the warehouse and spoke with Joey management directly (along with another staff member), who assured me that the $100 mark up meant more to them than losing my business. My family and I have purchased thousands of dollars worth of equipment from this company over the years. Its disheartening to know that bad business is still in business. I do not recommend this company if youre looking to do business with a company that values you as a customer and practices good work ethic.

Cp
Review №6

Good place. Fair price.

Iv
Review №7

BE VERY, VERY CAREFUL WHEN RENTING FROM THESE PEOPLE…Without any warning, and arbitrarily, they canceled a rental order that I had placed over 2 MONTHS AGO and told me that they “didn’t want to continue doing business with me” THREE DAYS PRIOR TO MY EVENT.I am a customer-oriented event professional and I know the importance of building good customer relations, but apparently they don’t. I have been singing and DJing at private events such as weddings, birthday parties, and corporate events for more than 10 years. Occasionally, I rent from third party vendors specific equipment that my customers want and that I don’t have. In this case I rented from Famous Stages some moving heads and uplight equipment that I needed to complete a big wedding event, only to discover, the week of the event, that they would not be able to provide me with the rental items I had reserved over two months ago.I placed an online order on August and received a call from a representative (Veronica) letting me know that the quantity of items I had reserved exceeded their inventory (btw, the website will let you select any quantity of rental items and charge you for them when in reality their stock is very, very limited). So after some adjustments I ended up with the final order. I called them two months later, on Monday, September 18th to corroborate that they would have all the items ready for me to pick up on Friday for my event on Saturday, Sept 23rd. After about 7 to 10 minutes on the phone with a representative named Adrian, he said he couldn’t find my order in the system and that it was probably due to the fact that it was placed over 2 months ago. I got really upset and was told that a supervisor would contact me later that day.The next day, the supervisor (Veronica) calls me and tells me that they had found the order but that out of the six moving heads I had rented they would only be able to provide me with two, and that also some other items I ordered were damaged on a previous rental and wouldn’t be available neither. All of this, with a very unapologetic and nasty attitude over the phone. I asked Veronica how they could do this to me only days away from my event but this questioning apparently infuriated her. Their solution: refund me my deposit of $244 and notify me via email that they would charge me 50% of the total value of the items ($1,95.59) if I wanted to continue with the order. A very nasty move! I immediately called them and asked to speak with a manager, so I talked to Ernesto. These were his brief words over the phone: “We have reviewed your order and decided that we no longer want to do business with you” and hung up the phone.So, rent from them AT YOUR OWN RISK and also expect ZERO CUSTOMER SERVICE AND RELIABILITY. These people have no business ethics and should not be allowed to do business at all.

Sc
Review №8

Received my speaker order thrown into a brown box filled with peanuts. Horrible packaging for a 42# speaker with no support or protection. No instructions, cord and remote just thrown into the bottom of the box. Not very professional at all.

Ro
Review №9

A good place to get your DJ gear

Da
Review №10

Joey and Staff is great to work with all the time

Mi
Review №11

First class place.

Ri
Review №12

Good place to go

Ru
Review №13

Review always help

G
Review №14

Great staff!

Ke
Review №15

They have what you need

be
Review №16

Best service

Pa
Review №17

Not so much variety

Information
4 Photos
17 Comments
4 Rating
  • Address:17203 Bamwood Rd, Houston, TX 77090, United States
  • Site:http://famousstages.com/
  • Phone:+1 800-880-0883
Categories
  • Lighting store
  • Warehouse
Working hours
  • Monday:9AM–4PM
  • Tuesday:9AM–4PM
  • Wednesday:9AM–4PM
  • Thursday:9AM–4PM
  • Friday:9AM–4PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
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