I recently leased a printer from Rocco Chiovitti with On Demand and it was one the best experience Ive ever had. His knowledge and salesmanship was above the call of duty. To accomplish all of your printing need I would highly suggest you look up Rocco at On Demand located at 5821 Southwest Freeway Suite 170 77057.
Rocco and his team went above and beyond to accommodate my companys unique situation. Their copiers have performed wonderfully, and their customer service is top notch. I highly recommend Rocco and OnDemand.
The company I work for just started using On Demand in the last few months. The experience has been wonderful from the beginning. Travis Sellentin is our sales representative and he has been outstanding. The transition from our old service to On Demand was simple and efficient. Whatever problems we have had have been dealt with in a timely and professional manner. I highly recommend On Demand!
OnDemand has been excellent in providing the services and copiers I need for everyday business needs. Rocco Chiovitti has a customer first attitude and will go out of his way to help you find a solution. I would have no problem in recommending OnDemand for your office needs.
Maxicare home health care, Thanks to OnDemand company and thanks to Mr. Rocco and his sales team for a great machine the one we just get now. Its working awesome and a much better machine than we could normally afford, great quality imaging, really we had hard time been working with small copier. Great company to work with .
Rocco and his team have been great from the sale to the ongoing excellent customer service with toner and programming issues. These are great machines that have performed very well for us. The toner is shipped automatically as they monitor the machines from their place of business. The entire team at OnDemand, both sales and service, has been outstanding and we are very pleased with the two (2) machines they have placed in use at our law office.
We love working with this company! Rocco is an awesome sales rep and the service technicians and office staff are great!!!! We are starting year 2 with them and we could not be happier.
Great company has very good copiers with great services thank you Mr. Rocco for all your help i highly recommend On Demand for all office equipment.
This place does quality and service better than anyone I’ve ever dealt with.Rocco, is all service all the time before and after the sale, he all ways answers his phone no matter what time or day I call which is rare in any Buisness! Very valuable representative for any company!I highly recommend On Demand for all your equipment needs there service department is top notch, SCOTT, Aldo, Cesar and Mike of course are great people to work with and go out of their way to exceed my expectations.These guys earn your Buisness and build relationships to keep it.Tim RiddleOwner TDR CONSULTING INC.Cypress, TX
On Demand is an amazing company with the very knowledgeable staff. I dont use the word amazing lightly as I have been with a few printer companies and its just a joy to deal with them, If you have any printer needs, Rocco is your man! He will do anything to make sure that you are satisfied. Its a pleasure doing business with you.
Horrible experience With leasing insurance!We lease the Kyocera machine. Unfortunately, two ye are contracted before the pandemic. The last couple of months, we dont have a business, but still, we paid insurance cost $110 to whatever we make the copier.We have given Som many requests to cancel the contract we will not be able to pay the leasing amount, which is $110, and they changed the On-demand insurance company to some other company. These people are rip off from small business-like us because they $110 insurance cost plus they charge an additional $ 20 top of insurance.That means we are paying $ 120 X 24 = $ 2,880 per month only the insurance copy plus copy and printing charge. We realize that we can buy new equipment for less than cost.We requested to cancel the contract many times due to pandemic, and they will Send legal documents saying that you cannot break the least. Regardless you need to pay all the amount seems like they didnt care about whats happening in the small industry, and they need money.Before you sign with any lease with A copier, the contract I would recommend, to go with people who have faith and trust in a business to help them find a solution/ problems. If they help us, we might be going with after all pandemics, but now we will not recommend to anyone use them.
Travis with On Demand was extremely helpful to me. He didnt hesitate to answer all my questions and send someone out right away to teach me how to operate our new postage machine. Their kindness, humor and great personality with training me was truly over the top! So very patient with me and most helpful.
I would recommend Rocco and the On demand team if anyone is looking for a copier in the Houston Area. Great service from the start with Rocco and all the way through to the technical service that Aldo provided. Prices are comparable or a little better than most. Great experience overall.
We had a great experience with On Demand, in the purchase/lease of our new professional copier system. Randy was very helpful in assisting us in selection of a machine and system that perfectly fit our offices needs and demands. Also, Aldo and his team of installing and training were very professional and precise in assisting us in set up and training to use. Aldo has also been available on several occasions for continued training when needed. We will definitely continue to rely on On Demand for our future. copier and printing needs.
My company used On Demand for our last printer purchase and we could not be happier! Prices are fantastic, and customer service is IMPECCABLE. Everyone in the company that Ive been in contact with has been so friendly and helpful, especially our sales representative, Jose Cooks. Well definitely be using them again for any of our office equipment needs!
Great experience, good prices, the machine works as advertised.
On Demand is an awesome company. Randy is our sales executive, he is friendly and helpful, he even reached out to our previous leasing company to help us get out of the contract. They helped us in upgrading our 4 printers, excellent experience so far, installation process was wonderful and easy. Aldo, the tech who installed our machines, is professional and courteous. A pleasure to work with those guys. I highly recommend you to contact On Demand for any copying needs!
My company began using On Demand Houston approximately 3 years ago, and we could not be happier with the service and reliability. The staff is always ready to help whenever possible.I would recommend On Demand Houston to anyone looking to purchase or lease copiers.Their pricing is very compatible and their service is great.If your company has copier or printer needs, give Randy a call, he is sure to be able to help.
Rocco Chiovitti has taken great care of us with our new copier installation. He is very attentive and always gets back to you ASAP. He was a pleasure to work with.
I had nothing but great experience with On Demand Houston representatives. My company recently purchased a Xerox machine from them and I thank their staff for being very professional throughout the whole transaction. Salesman appeared to be very honest and straightforward from beginning to end. Were planning to purchase more from them.
Randy from On Demand has been fantastic. Im very happy withour copier. Randy is very knowledgeable and is able to providegreat information on what equipment is needed for the company.The product is working very nicely and has made my life much easier.Thank You Again
Our business Medical Plus Supplies has been using On Demand for our office for the past year now and the service and quality of work has been unimpeachable. Supply levels are tracked by the printer and toner is sent before we get too low to interrupt our printing and copying. I can call with an issue and expect either a solution provided over the phone or a technician within days to fix any problems. The work On Demand does makes ours run so much more smoothly than our predecessors ever did. Our technology consultant Jose has been very friendly, helpful and knowledgeable and has met our office needs without overselling us. I cannot recommend a better company.
Jose, hooked us up a few years ago, with 4 printers that are still going strong. For less than the monthly price of the toner we get to lease the printers, get the toner and get service in case we are ever need it. Im a customer for the long run.
Randy was awesome! He was very helpful and was able to answer any and all of my questions efficiently. We are enjoying our updated product. Thank you so much for helping our company, Randy!
The On demand Incorporation is and awesome company. The Service Rep. Randy was very professional. The installation tech was very knowledgeable. The service follow up team was courteous and professional. I would refer them to all of my business owner friends.
Best thing I ever did for the office. Never need to worry about toner running out or maintenance. The OnDemand people are so nice, helpful, they will never leave you waiting due to an issue.
On Demand has been very good to us. We gave them our budget and they got us a copier that is more then enough. The tech that installed the equipment was very nice and knowledgeable. He showed me everything I needed to know and made sure everything was set up and working how it should be before he left.
Rocco Chiovitti with OnDemand has taken such great care of us at Doehring and Doehring Law. Weve been a long time customer of his and will continue to be, as he is always available and prompt to help with anything we need!
Jose Cooks is our representative. He is so informative and professional. The installation was so smooth. He stays in contact with us and is helping us in our effort to go paper-LESS. We are very pleased with OnDemand.
Opening a new business is hard, OnDemand has made it a lot easier by helping me reduce the stress on an essential office equipment. Each hour that our printer is down its costing us money, we cant afford to wait days for a repairs. Thanks Jose and OnDemand.
My office needed a new all-in-one printer and On Demand delivered with impeccable services. Jose Cooks gave us the best advice on what we needed and we got the most optimal product for our office.
Great services! Staff is really helpful! Thank you Jose Cook for all your help.
We were in desperate need to replace our ageing copiers/printers for our Churchs two offices. We reached out to several office equipment vendors in the Houston area for assistance in helping us determine a solution that would fit out needs. After speaking to a few vendors and not being impressed, we were referred to Jose Cooks from On Demand. Jose met with us and asked all the right questions. He presented several options based on our needs and was always available to answer our questions before we made our decision.Six months later, we could not be happier with our decision to go with On Demand. The only reason On Demand did not get 5 stars is because they need to do a better job of getting their name out there.
Copiers work great and service is great. My sales represent Jose Cooks is always provided great service as well!
On demand has really upgraded our printing, copying, scanning, and faxing services. They are so helpful in working with you to see which printer best fits you. The installation was fast and easy. They were very informative and are always available for any questions. I would recommend their services to anyone.
Service tech very professional and able to quickly fix the issue. Service manager able to get tech out quickly, even in late afternoon, which is appreciated. Knows Sharp copier better than the other service companies. All in all, excellent customer service
We have been with them for about 2 years now, there equipment is good, their service and maintness is great. I would highly recongmend them to everyone. No need to keep buying toner, they mail it to you before you run out. ITS AMAZING!!!
Easy process. Fast approval. Great customer service.
Jose Cooks is our representative and has always done a great job.
On Demand has a Senior Account Executive who lied about the copier that he sold to me. He said it was an exhibition model that was placed on the floor and that was why it has a machine meter count of 177,000. As it turned out, it is an used machine. Right after the 1 year warranty ran out and I have cancelled the service agreement, the machine broke down. The service person from another company told me this was definitely an old model, an used copier with worn parts, and it was expensive to get it fixed. The machine was never fixed, and it is sitting in my office, an useless old fixer that no body wants.
Great company. Highly recommend it for your copier and mailing equipment. Excellent service. Quickly responds to all your needs. Very friendly and professional service technicians.
Im finally finishing the contract I have with them. They are horrible! I basically paid 3 years of service for them to send me a toner every 3 months, and they charge me per copy. They DO NOT help you if the machine does not work properly or if the machine does not communicate with the computers they keep saying I have to contract an IT to help me with that, I literally had to contact OKI to have them walk me through to have the printer communicate to the computers. WASTE OF MONEY!! And to finalize, they are giving me a hard time to finalize the contract since Im returning the machine to the lease bank a month prior to the termination of the contract.
Over the past 25 years, I have worked with the rep, José Cooks, repeatedly. He is consistently professional and always very helpful.
Amazing service and company! Will definitely be using the Service again when needed. Wonderful job 👍🏼
Best decision I ever made.
We ordered a postage machine from them and they set it up, trained our staff, and shipped back the old machine for us. The technician even clean off the ink that our old machine had spilled. Great fast service and supplies are always in stock.......Hi Elpidio and Ryan
Cory was extremely helpful,honest and kind! I definately recommend this company!!!
Great company to work with. Happy with my copiers, look forward to continued business together.
Please do not use this company! Beware of faulty equipment and getting the run arounds on answers to any problems with getting the eqipment fixed. There is a revolving door with this company and it does not seem that there is any kind of communication within the Company. The most recent, of many issue has been going on for 3-weeks already and our machine is still acting up. The problem went from a roller piece, to the entire roller, to a tray piece, to the entire tray getting replaced that no one seems to have because we have an old machine. We had one of their personnel come out 3-times this week alone with a new solution (our machine was not updated) which has nothing to do with the on going one of our paper getting stuck. This is a joke not to mention frustrating.Oh, the one star, I had to put in order to publish.. NO STARS from this gal!Not pleased at all!!Marci M.
On demand best copier supplier in Houston. Service is great service manager Elpidio helpedme with all my issues, got my copier going in no time.
This company is a joke. All they have ever done is create new and more difficult problems that they are unable to resolve due to their lack of aptitude, ordering the wrong part (more than once) or sell you a new machine (which is actually used) so you will then have to continue using them to fix the new piece of junk they sold you. They will never actually resolve any problem you have with your office equipment.Avoid this company at all costs. Every single person Ive ever dealt with in person or over the phone is completely incompetent.
I have had a contract with On Demand for 3 years now. Their technicians really know what theyre doing. I usually have someone show up within a few hours of calling.
Techs Fast and Efficient,Great Service,very experience would highly recommend
Great service, staff is really helpful and made the experience easy
Great machines.Great Service
This company is known to hire very unprofessional employees. Beware.
Awesome company for copiers and service
Cant beat the customer service
Randy was great